Loading...
HomeMy WebLinkAboutTrue North Compliance Services - Review Building Plans & Provide Inspections - 2024SHORT FORM SERVICES AGREEMENT BY AND BETWEEN THE CITY OF NATIONAL CITY AND TRUE NORTH COMPLIANCE SERVICES THIS AGREEMENT is entered into this 9 " day of January, 2024, by and between the CITY OF NATIONAL CITY, a municipal or ration (the "CITY"), and TRUE NORTH COMPLIANCE SERVICES, a Corporation (the "CONTRACTOR"). NOW, THEREFORE, CITY agrees to engage CONTRACTOR to -rfori the services set forth herein in accordance with the following terms and conditions: Description of Services. C NTRACTOR shall provide services as outlined in attached proposal, Exhibit "A15' 2. LAigth ..- Agr_cglimiC The schedule is set forth below: The duration of this ,Agreement is from January 9, 2024 through June 30, 2024. 3. The total compensation to CONTRACTOR for providing the services set forth herein shall not exceed a one-time cost of , The compensation for CONTRACTOR'S work shall be based upon and not exceed the rates given in Exhibit "A" (the labor rates) without prior written authorization from CITY. , Pa.ymitSchedule. CITY will make payment within thirty days of rc iving and approving a billing statement for the satisfactorily completed services of CONTRACTOR. 5. Termination. CITY may terminate inat this Agreement at any time by providing one (1) day's written notice to CONTRACTOR. 6. Lade endet,Contractor, It is agreed that CONTRACTOR is an independent Contractor, and all persons working for or under the direction of CONTRACTOR are CONTRACTOR'S agents, servants and employees, and said persons shall not be deemed agents, servants, or employees of CITY. 7. Insurance. CONTRACTOR shall obtain: A. If checked, Professional Liability Insurance(errors and omissions) n with minimum limits of 1, o , per occurrence. B. Automobile insurance covering all bodily i nj ry and property damage incurred during the performance of this Agreement, with a minimum coverage of S1,000,000 combined single limit per accident. Such automobile insurance shall include owned, non -owned, and hired vehicles. The policy shall name the CITY and its officers, agents, employees, and volunteers as addi ti n al insureds, and a separate ad di i tin al insured endorsement shall be provided. C. Commercial General Liability insurance, with minimum limits of either $2,000,000per occurrence and $4,000,000 aggregate, or $1,000,000 per occurrence and $2,000,000 aggregate with a $2,000,000 umbrella policy, covering all bodily injury and property damage arising out of its operations, work, or performance under this Agreement. The policy shall name the CITY and its officers, agents, employees, and volunteers as additional... insureds, and a separate additional insured endorsement shall be provided. The general aggregate limit must apply solely to this "project" or "location". The "project" or "location" should be noted with specificity on an endorsement that shall be incorporated into the policy. D. Workers' er ' compensation insurance in an amount sufficient to meet statutory requirements covering all of CONTRACTOR'S employees and employers' liability insurance with limits of at least $1,000,000 per acoide t. In addition, the policy shall be endorsed with a waiver of subrogation in favor of the CITY. Said endorsement shall be provided prior to COMM e can ent of work under th s A gre em ent. If CONSULTANT has no employees subject to the California Workers' ers' Compensation and Labor laws, CONSULTANT shall execute a Declaration to that effect. Said Declaration shall be provided to CONSULTANT by CITY. E. The aforesaid policies shall constitute primary insurance as to the CITY, its officers, employees, and volunteers, so that any other policies held by the CITY shall not contribute to any loss under said insurance. Said policies shall provide for thirty days prior written notice to the CITY's Risk Manager, at the address listed in subsection G below„ of cancellation or material change. F. Said policies, except for the professional liability and workers' compensation policies, shall name the CITY and its officers, agents, employees, and volunteers as additional insureds, and separate additional insured endorsements shall be provided. G. The Certificate I-T]der or ail policies of insurance required by this Section shall be: City of National City do Risk Manager 1243 National City Boulevard National City, CA 91950-4397 H. If required insurance coverage is provided on a "claims made" rather than "occurrence" form, the CONTRACTOR shall maintain such insurance coverage for three years after expiration of te term (and any extensions) of this Agreement. In addition, the "retro" date must be on or before the date of this Agreement. I. Insurance shall be written with only insurers authorized to conduct business in California which hold a current policy holder's alphabetic and financial size category rating of not less than A,:VTT according to the current Best's Key Rating Guide, or a company of equal financial stability that is approved y the City's Risk Manager. In the event coverage is provided by non -admitted "surplus lines" carriers, they must be included on the most recent t List of Approved Surplus Line Insurers "LAST" and otherwise meet rating requirements. .T, This Agreement shall not take effect until certificate or other sufficient proof that these insurance provisions have -been complied with, are filed with, and approved by the CITY's Risk Manager. er. If -the CONTRACTOR does not keep all insurance policies required by this Section 7 in full ll force and effect at all times during the term of this Agreement, the CITY may treat the failure to maintain the requisite insurance as a breach of this Agreement and terminate the Agreement as provided herein. K. All deductibles and self -insured retentions in excess of $10,000 must be disclosed to and approved by the CITY. CITY reserves the right to modify the insurance requirements ofthi Section 7, including limits, based on the nature of the risk, prior experience, insurer, coverage, or other special circumstances. Standard hort Fore Agreement Page 2 of City of National City and Revised January 9, 2024 TRUE NORTH COMPLIANCE SERVICES L, If the CONTRACTOR maintains broader coverage or higher limits (or both) than the minimum limits shown above, the CITY shall be entitled to the broader coverage or higher limits (or both) maintained by the CONTRACTOR. An available insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be available to the CITY. , Indemnification and Hold Harmless. To the maximum extent provided by law, the CONTRA.CTOR agrees to defend, indemnify and hold harmless the City of National City, its officers, officials, agents, employees, and volunteers against and from any and all liability, loss, damages to property, injuries to, or death of any person or persons, and all claims, demands, suits, actions, proceedings, reasonable attorneys' fees, and defense costs, of any kind or nature, including workers' compensation claims, of or by anyone whomsoever, er, resulting from or arising out of the CONTRACTOR'S performance or other obligations under this Agreement; provided, however, that this indemnification and hold harmless shall not include any claims or liability arising from the established sole negligence or willful misconduct of the CITY, its agents, officers employees, or volunteers. CITY will cooperate reasonably in the defense of any action, and CONTRACTOR shall employ competent counsel, reasonably acceptable to the City Attorney. The indemnity, defense, and hold harmless obligations contained herein shall survive the termination of this Agreement for any alleged or actual omission, act, or negligence under this Agreement that occurred during the term of this Agreement. 9. EMPLOYEE PAYMENTS AND INDEMNIFICATION. 9.1 TIERS Eligibility_ Indemnification, If CONTRACTOR's employee(s) providing services under this Agreement claims, or is determined by a court of competent jurisdiction or the C lifornia Public Employees Retirement System `FRS" to be eligible for enrollment in PERS of the CITY, CONTRACTOR shall indemnify, defend, and hold harmless CITY for the payment of any employer and employee contributions for PERS benefits on behalf of the employee as well as for payment of any penalties and interest on such contributions which would otherwise .be the responsibility of the CITY. CONTRACTOR'S employees providing service under tl s Agreement shall not:(1) qualify for any compensation and benefit under PERS; 2 be entitled to any benefits under PERS; enroll in PERS as an employee of CITY; receive any employer contributions paid by CITY for PERS benefits; or 5) be entitled to any other PERS-related benefit that would accrue to a CITY employee. CONTR.CT .'s employees hereby waive any claims to benefits or compensation described in this Section 9. This Section 9 applies to CONTRACTOR notwithstanding any other agency, state or federal policy, rule, regulation, law or ordinance to the contrary. .2 Limitation of CITY Liability. The payment made to CONTRACTOR under this Agreement shall be the full and complete compensation. to which CONTRACTOR and CONTRACTOR's officers, employees, agents, and subcont -actors are entitled fbr performance of any work under this Agreement. Neither er CONTRACTOR nor CONTRACTOR'S officers, employees, agents, and subcontractors are entitled to any salary or wages, or retirement, health, leave or other fringe benefits applicable to CITY employees. The CITY will not make any federal or state tax withholdings on behalf of CONTRACTOR. The CITY shall not be required to pay any workers' compensation insurance on behalf of CONTRACTOR. Standard Short Form Agreement Page 3 of City of Nationai City and Revised January 9, 4 TRUE NORTH COMPLIANCE, SERVICES .3 Indemnification for Em •_'Dye°. P rmeiiL . CONTRACTOR agrees to defend and indemnify the CITY for any obligation, claim, suit, or demand for tax, retirement contribution including any contribution to PERS, social security, salary or wages, overtime payment, or workers' compensation payment which the CITY may be required to make on b h al f of I CONTRACTOR, any employee of CONTRACTOR, or 3 any employee of CONTRACTOR construed to be an employee of the CITY, for work performed under this Agreement. This is a continuing obligation that survives the termination of this Agreement. i O. Acceptability- of Work The CITY shall, with reasonable Dili n , determine the quality or acceptability of the work, the manner of erforma ce, and or the compensation payable to the CONTRACTOR‘ l ] . Business License. CONTRACTOR must possess or shall obtain business license from National City Finance Department before beginning cork. I 2. Prevailliraoes. State prevailing wage rates may apply to work performed under this Agreement, State prevailing wages rates apply to all public works contracts as set forth in California Labor Code, including but not limited to, Sections 1720, 1 2 .2, 1720.3, 1720.4, and 1771. CONTRACTOR is solely responsible to determine if State r aisin wage rates apply and, if applicable, pay such rates in accordance with all laws, ordinances, rules, and regulations. 13. Administrative Provisions. A. Computation ' Time Periods. If any date or time period provided for in this Agreement is or ends on a Saturday, Sunday or federal, state or legal holiday, then such date shall automatically be extended until 5:00 . . Pacific Time of the next day which is not a Saturday, Sunday or federal, state, or legal holiday. Counterpart.s. This Agreement may be executed in multiple counterparts, each of which shall be deemed an original, but all of which, together, shall constitute but one and the e same instrument. C. Captions. Any captions to, or headings of, the sections or subsections of this Agreement are solely for the convenience of the parties ,hereto, are not a part of this Agreement, and shall not be used for the interpretation or determination of the validity of this Agreement or any provision hereof. D. No Obligations to Third Parties. Except as otherwise expressly provided herein, the execution and delivery of this Agreement shalt not be deemed to confer any rights upon, or obligate any ofth parties hereto, to any person or entity other than the parties hereto. E. Exhibits and Schedules. The Exhibits and Schedules attached hereto are hereby incorporated herein by this reference for all purposes. To the extent any exhibits, schedules, or provisions thereof conflict or are inconsistent with the terms and conditions contained in this Agreement, the terms and conditions of thiAgreement will control. F. Amendment to this Agreement. The terms of this Agreement may not be modified or amended except by an instrument in writing executed by each of the :parties hereto. OE Assignment & Assumption of Rights. CONTRACTOR shall not assign this Agreement, in whole or in part, to any other party without first obtaining the written consent of CITY, H. Waiver. The waiver or failure to enforce any provision of this Agreement shall not operate as a waiver of any future breach of any such provision or any other provision hereof Standard Short Form Agreement Page 4 of 6 City of National nal it and Revised Jamtaiy 9, 2024 TRUE NORTH COMPLIANCE SERVICES Applicable Law. This Agreement shall be governed by and construed in accordance with the laws of the State of California. The venue for any legal action arising under this Agreement shall be in either state or federal court hl the County of San Diego, State of California. The CONTRACTOR shall comply with all laws, including federal, state, and local laws, whether now in force or subsequently enacted. J. Audit. Tfthis Agreement exceeds ten -thousand dollars 1 ,00 , the parties shall be subject to the examination and audit of the State Auditor for a period of three 3 years after final payment under the Agreement, t, per Government Code Section 8546.7. K. Entire Agreement. This Agreement supersedes any prior agreements, negotiations and communications, oral or written, and contains the entire agreement between the aai ies as to the subject matter hereof No subsequent agreement, representation, or promise made by either party hereto, or by or to an employee, officer, agent, or representative of any party hereto shall be of any effect unless it is in writing and executed .by the party to be bound thereby. L. Successors and Assigns. This Agreement shall be binding upon and shall inure to the benefit of the successors and assigns of the parties hereto. M. Subcontractors or Subconsultants, The CITY is engaging the services of th e CONTRACTOR identified ithis Agreement. The CONTRACTOR shall not subcontract any portion of the work, unless such subcontracting was part of the original proposal or is allowed by the CITY. In the went any portion of the work under this Agreement is subcontracted, the subcontractor(s)shall be required to comply with and agree to, for the benefit of and in favor of the CITY, both the insurance provisions in Section 7 and the indemnification and hold harmless provi of Section 8 of this Agreement. N. Construction. The parties acknowledge and agree that (i) eath party is of equal bargaining strength, (ii) each party has actively participated in the drafting, preparation and negotiation of this Agreement, (iii) each such party has consulted with or has had the opportunity to consult with its own, independent counsel and such other professional advisors as. such party has deemed appropriate, relative to any and all ,t matters ont m late under this Agreement, (iv) any rule or con tructi on to the effect that ambiguities are to be resolved against the drafting party shall not apply in the interpretation of this Agreement, or any portions hereof, or any amendments hereto. IN WITNESS WHEREOF, this Agreement is executed by CITY and by CONTRACTOR ACTO on the date andyear first above written. [Signature Page to Follow] Standard Short Form Agreement. Page 5 of 6 City of National City and Revised January 9, 2024 TRUE OT TH COMPLIANCE SERVICES CITY OF NATIONAL CITY Ben Martinez, City Manager APPROVED AS TO FORM: By: Barry J. 5�hu City Attorney CONTACT INFORMATION CITY OF NATIONAL CITY 1243 National City Boulevard National City, CA 1 -4 7 Phone: (619) 3 3 6-4213 Contact: Brian Hadley Title: Director De.: Community Leve 1pm t Email: bhadley@nationaicityca.gov TRUE NORTH COMPLIAACE SERVICES (Cr prn tin71 — signatures qf two corporate ate a f''.tcer:s required) r ed) By: (Naiiz e) Isam Hasenin (Print,) president (Title) (Name ) Isam Hasenin (Print) Secretary (Title,) True North Compliance Services 8369 Vickers St. #207 San Diego, CA 1 1 1 Phone: (858) 260-0495 Contact: Isam Hasenin, MSCE, PE, CBO Title: President Email: I am( T TC er 1 ee _eom Standard Short Form A teem apt Page 6 of 6 City of National City and Revised January 9, 2024 TRUE NORTH COMPLIANCE SERVICES F 1i.•1 T o rtl i COMPLIAN[r! S1 utrlc_! PRIMARY CONTACT: Your Trusted Partner for Comprehensive Municipal Services Proposal for Building Services ISAM HASENIN, MSCE, PE, CB0 EMAIL: ISAM@TNCSERVICE Phone: 858-260-0495 City of National City Community Development Department- Building Safety 1 1 fro ArAratrArA AL#,i�l�W�1�i�1�i�iragT..iiaitisuaa�iw..i..i�i ::::: 1 1 171111 I �. �• 4 - a§ 1 '•" 11 En! ill �1■.- :i■:u Re Li MI �1 ■Ilu■ s i��1111 1 V ■. ■■ W■ II III .._.�:.: -.. moll _mmo. III! 1.11111 :_- TIC III II ijI!.._ .r 1 u.gIlli��l � liNC'-•■1- = III °" �: �I 1 7 I t III 11II I !' Ir in 111 I m!! '' ! !!'" MI 1— —'1911 III POW ._ri�: Minn®Ir '1711 111 11;■• ... •--I■■ii II!!!!!! n1u■ Ia11 ®� ■C — ' 1■III III ._ ■�. = 11�! !' Illlii !•" �� III gi! �Ir ■IIP��tI��lulls■ ■IIU !!- II ■e 111 II -11!I\ _�. ;'11' ��Giniii Mtn in1. l��1■111 . all ■' 1.■1.111 .. ll-1 I.II 1111.■ ■I6 �� 'll III - 'i mall' 1iY ..ITh In !� ■r ■111 .111�1'!'r.n' c...l II r..0 hl 1.11. I 1,� 1.��.�1�lu 11e.® In 11 r- - I11 I! j: rn , rim I el ^ — f !�19l1 ��..r I■■ter e. - ._ tti.uT . ,,. II■ TNCServices.com 8369 Vickers St, #207 San Diego, CA 92111 Cover Letter January 8, 2024 Brian Hadley, Director Community Development Department 1243 National City Blvd. National City, CA 91950 Dear Brian, True North Compliance Services Inc is pleased to present our Proposal for Building & Safety Services. Our philosophy and guiding principles are centered around the commitment to providing public agencies with the highest quality of professional consulting services in a timely and cost-effective manner. We take pride in our ability to provide exemplary services and deep technical expertise to our clients. Isam Hasenin is President and CEO of True North and the main contact for the firm. He is authorized to represent, sign and bind True North Compliance Services, Inc. in a contractual agreement with the City of National City. His email address is Isam@TNCServices.com, phone number 858-260-0495. The founder and president of True North Compliance Services, Inc., Isam Hasenin, has developed an impeccable reputation, over his 30-year career, as a forward -thinking customer services -centric public agency administrator, licensed Civil Engineer and technical manager providing high quality responsive service to public agencies and their citizens. We understand the City's needs for Building and Safety services to augment its staff due to the high level of permit activities and the need to provide high quality, responsive and timely service. Our depth and breadth of resources will allow us to meet the demands and requests of the City in a timely and effective manner. We are able to quickly respond to requests to review building plans and perform inspection services on an as -needed basis. We can respond to fluctuations in workload, as well as requests for expedited project reviews. Our project manager will keep an open line of communications with the Building Official and Building & Safety managers and respond to requests within 24 hours of requests. We will serve the City of National City from our San Diego office. I am confident True North Compliance Services, Inc. will meet and exceed the City's expectations and provide unparalleled high -quality and timely services. Sincerely, c\,„,,,,,, Isam Hasenin, MSCE, P.E., CBO, President 2 Section I -Background and Experience True North Compliance Services, Inc. is a full -service comprehensive provider of Building, Fire, Engineering and other related services. With four offices in California to serve the City and a staff of over 50 professionals, we are confident we have the depth and breadth of resources to meet the needs of the City of National City. True North Compliance Services, Inc. was founded and incorporated in California in 2020 as an extension of Hasenin Consulting Engineers founded in 1998. True North Compliance is a full - service comprehensive provider of Building, Fire, Planning and Engineering Services including plan review, building inspection, permit technician, building department administration, code enforcement, planning and fire services and other related services True North Compliance Services' philosophy, guiding principles and commitment to the City of National City are centered on creating a long-term successful partnership with the City and provide the highest quality of service that is timely and responsive to client needs. Our motto is personal attentive service and excellence in the delivery of municipal services. We take the time to listen to our client's needs and challenges and then come up with creative cost-effective solutions. We keep an open and on -going line of communications with City staff and managers as well as the public and clients. We fully understand and appreciate the fact that time is money for construction projects and every day of delay means added costs of construction and potential loss of tax revenues for the City. We will partner with the Building Official and city staff to achieve creative solutions to challenging development/construction problems that are safe yet reasonable and practical. Isam's experience as an active participant in the code development & administration process both on the state and national levels, serving on many technical committees and boards and serving as the Vice Chair of the California Building Standards Commission for 8 years gives him a unique perspective and intimate knowledge of the intent behind any Code provision, thus allowing him to come up with alternative solutions and methods of compliance for unique complex code compliance challenges that don't fit squarely in the prescriptive provisions of the Code. We pride ourselves on the fact that we can create win -win solutions for code compliance challenges and streamlining of the review and inspection process to expedite the occupancy of facilities. While our firm is relatively young, we are pleased to share with you that we already signed contracts with over 40 local municipalities throughout the state. This is a testament to the impeccable reputation of our president and team members and ability to deliver the level and quality of service expected by our public agency partners. Please see a sampling of projects and client references in this proposal. 3 Our team members have performed reviews and/or inspections of thousands of projects over their long careers including hundreds of projects of variety of sizes and occupancies during their tenure with True North Compliance Services. True North has been a trusted partner for many of our clients to review the most complex high profile or sensitive projects including highly complex custom homes in Malibu and Dana Point to a large, enclosed IC -Hockey Arena for Riverside County, multiple 5 or 6 story over concrete podiums mixed -use buildings in Pasadena, La Habra, Dana Point and Redwood City. We also reviewed multiple hotels, educational buildings for universities and OSHPD-3 clinics. Below is a listing of some of our clients and highlights of a few recent projects. We can provide many more if requested by the City. 1. Coachella Valley Sports Arena - Riverside County, CA: The arena serves as a multi -use facility for sporting events, concerts, and various exhibition -type events. The arena consists of two assembly seating areas, a primary seating bowl and practice ice arena. True North Compliance Services provided the Building, MEP, and Fire Protection plan review for the arena. Occupancy: A-4, A-3, A-2, B, M and S-2 Type of Construction: I-B Fully Sprinidered Floor Area: 560,000 square feet Number of Stories: 4 Valuation: $250 Million 2. BO Town- San Jose: This project consists of a 30-story mixed -use building with office, retail, conference facilities, restaurants and parking. True North Compliance Services provided the Building, MEP, and Fire Protection plan review for project. Occupancy: R-2, B, M, A-2, S-2 Type of Construction: I -A Floor Area: 900,000 square feet 4 Number of Stories: 30 stories Valuation: $250M 3. The Wave Hotel- Dana Point: This project consists of 3 stories below grade, 3 stories above grade high end hotel with conference facilities, restaurants and retail. True North Compliance Services provided the Building, MEP, and Fire Protection plan review for project. Occupancy: R-1, A-2, A-3, M, B Type of Construction: I -A, V-A Floor Area: 114,872 square feet Number of Stories: 3 stories below grade, 3 stories above grade Valuation: $25M 5 4. Top Golf- Burlingame: This project consists of a new three-story golf entertainment venue with restaurants, meeting spaces and associated improvements. Occupancy: A-2, A-3, M and B Type of Construction: II-B Fully Sprinklered Floor Area: 70,663 square feet Number of Stories: 3 Valuation: $25.5 Million 6 5. 1200-1340 Bayshore Highway — Burlingame: This project consists of the redevelopment of a 12-acre site with three, 11-story office/life science buildings totaling 1.46 million square feet. The project includes two, 10-story parking structures each with two levels of below grade parking. True North Compliance Services provided the preliminary code review, and will be providing the Building, MEP, Fire, grading and MWELO plan review for this project. Occupancy: B, A-3, L, S-1 and S-2 Type of Construction: I -A Fully Sprinklered Floor Area: 1.5 million square feet Number of Stories: 2-11 stories Valuation: Over $2 billion. 6. Green Mills Place — Pasadena: This project consists of a new 4-story mixed use building and renovation of an existing historic building on the same site in Old Town Pasadena. True North Compliance Services provided the Building, MEP, Fire, grading and MWELO plan review for this project. Occupancy: R-2, A-3, M and S-2 7 Type of Construction: III -A Fully Sprinklered Floor Area: 26,607 square feet Number of Stories: 4 Valuation: $17 Million 7. Best Western Plus Hotel- Adelanto: True North Compliance Services provided the Building and MEP plan review for the new 4-story hotel and associated site development. The hotel consisted of 54,000 square feet, 90 guest rooms, meeting rooms, a gymnasium, swimming pool, bar and restaurant. Occupancy: R-1, A-2, A-3 and B Type of Co: III-B Valuation: $5.6M 8 8. Impossible Foods — Redwood City, CA: This project consists of a 4-story tenant improvement for the Impossible Foods Research Facility. Scope of work included demo of existing walls, ceiling and MEP systems, creating new rooms, relocating of walls, ceilings, Electrical lighting and data systems, new AC/heating units, mechanical equipment, flooring, new bathrooms, etc. True North Compliance Services provided Building and MEP plan review for the project. Occupancy: A-3, B and S-1 Type of Construction: 11-A Fully Sprinklered Floor Area: 150,622 square feet Number of Stories: 4 Valuation: $12 Million 9. Divine Arts of Yoga Center — La Habra, CA: This project consists of a new religious institution and yoga center. The building contains classrooms, assembly halls, a dining hall and onsite living accommodation. True North Compliance Services provided the Building and MEP plan review for this project. Occupancy: A-3, A-2 and R-3 Type of Construction: V-A Fully Sprinklered Floor Area: 18,000 square feet Number of Stories: 1 Valuation: $3,250,000 9 10. Wilson Avenue Warehouse Project — Perris, CA: This project consists of a new concrete tilt -up warehouse building. True North Compliance Services provided the Building and MEP plan review for this project. Occupancy: S-1, F-1 and B Type of Construction: III-B Fully Sprinklered Floor Area: 153,735 square feet Number of Stories: 1 Valuation: $4,509,212. 11. 1021 Anacapa Drive — University California, Santa Barbara: This project consisted of three-story tenant improvement in an existing office/training building. Scope of work included demo of existing walls, ceiling and MEP systems, creating new rooms, relocating of walls, ceilings, Electrical lighting and data systems, new AC/heating units, mechanical equipment, flooring, new bathrooms, etc. True North Compliance Services provided Building and MEP plan review for the project. Occupancy: A-3, B and S-2 Type of Construction: V-A Fully Sprinklered Floor Area: 13,158 square feet Number of Stories: 3 Valuation: $1.2 Million 10 12. 13 Strand Beach, Dana Point: True North Compliance Services provided the Building plan review for the new custom home located at "The Strand" in Dana Point. The dwelling consisted of 6,015 square feet of living space above grade, a 2,455 square foot basement below grade basement and a 2,246 square foot subterranean garage that is accessed through a car lift. Valuation: 2.5 million I I I L 13. Alteryx- 500 Arguello Street, Redwood City. This project consisted of tenant improvements to an existing R& D facility. Scope of work included demo of existing walls, ceiling and MEP systems, relocating of walls, ceilings, Electrical lighting and data systems, new AC/heating units, mechanical equipment, flooring, new bathrooms, etc. True North Compliance Services provided Building and MEP plan review for the project. Occupancy: A-3, B and S-2 Type of Construction: III -A Fully Sprinklered Floor Area: 18,443 square feet Number of Stories: 5 Valuation: $1.2 Million 11 14. 14 6th Street, Huntington Beach: True North Compliance Services provided the Building plan review for the new custom home in Huntington Beach. The dwelling consisted of 3-stories, a total of 3,100 square feet and an attached ADU. Valuation: 1.1 million o a o fi0 --I11I111l11U111111111111i.. L.IIIllllllIll 11/1/1111 lI lll•i.. "1n�ilII I IJinTram Jlintri. iu+IUIl /lt hilt I�Ilii 11111111111UU11111111111111lllllllllli 15. 1819 Aston Ave, Carlsbad, Ca- University California, Santa Barbara project: This project consisted of tenant improvement in an existing one-story building., The tenant space is used for mitigation monitoring purposes for ocean studies. Scope of work included demo of existing walls, ceiling and MEP systems, creating new rooms, relocating of walls, ceilings, Electrical lighting, new AC/heating units, mechanical equipment, flooring, new bathrooms, etc. True North Compliance Services provided Building and MEP plan review for the project. Occupancy: B, S-1, F-1 Type of Construction: V-A Fully Sprinklered Floor Area: 5,731 square feet Number of Stories: 1 Valuation: $150,000 12 16. Moss Adams Pasadena TI, 225 South Lake Ave, # 900, Pasadena. This project consisted of large tenant improvements to an existing office space in a high-rise building. Scope of work included demo of existing walls, ceiling and MEP systems, relocating of walls, ceilings, Electrical lighting and data systems, new AC/heating units, mechanical equipment, flooring, new bathrooms, etc. True North Compliance Services provided Building and MEP plan review for the project. Occupancy: B Type of Construction: I -A Fully Sprinklered Floor Area: 12,000 square feet Number of Stories:16 Valuation: $620,000 17. Broad Center for Biological Sciences/David Van Valen Laboratory Renovation, 360 Wilson Ave, Building # 96, Pasadena. This project consisted of a renovation to an existing biological sciences laboratory in an existing R&D building. Scope of work included demo of existing walls, ceiling and MEP systems, relocating of walls, ceilings, Electrical lighting and data systems, new AC/heating units, mechanical equipment, flooring, new bathrooms, etc. True North Compliance Services provided Building and MEP plan review for the project. Occupancy: B offices and research laboratories Type of Construction: II-B Fully Sprinklered Floor Area: 1,263 square feet Number of Stories: 3 + Basement Valuation: $145,000 18. California Institute of Technology- Professor Hsieh Laboratory Renovation, 1200 E. California Blvd, Building # 47, Pasadena. This project consisted of a renovation to an existing science laboratory in an existing R&D and classroom building. Scope of work included demo of existing walls, and MEP systems, relocating of walls, new AC/heating units, mechanical equipment, lab equipment, hazardous materials quantities determination, chemicals, fire alarms renovation, new bathrooms, etc. True North Compliance Services provided Building and MEP plan review for the project. Occupancy: B, A-3, I-3, S Type of Construction: I -A Fully Sprinklered Floor Area: 2,600 square feet Number of Stories: 6 Valuation: $195,000 13 Scope of Services We offer the full range of Building & Safety and related services ranging from plan review to inspection and permit technician services and other related services. We have the depth and breadth of resources to perform any and all of the following services: a. Building Plan Review Services: True North Compliance will provide plan review in compliance with the City of National City's Municipal Code, all applicable federal and state laws and regulations and the City's Building Safety Division plan review standards and policies. Our plan review covers the following: i. California Building Code ii. California Residential Code iii. Structural Engineering Plan Review will be performed by licensed or graduate Civil or Structural Engineers iv. Title 24 Energy v. California Mechanical Code vi. California Plumbing Code vii. California Electrical Code viii. Disabled Access- CASp plan review and/or site surveys, inspections and reports. ix. Green Building and Energy Conservation x. OSHPD-3 reviews and certification xi. California Fire Code xii. California Title 25 xiii. Preliminary review of discretionary applications (Conditional -Use Permits and conditions of Approval) for significant code compliance issues that may impact the overall design and planning approval of the project. xiv. Review of Floodplain provisions where required. xv. Review of soils conditions and other geotechnical hazards such as fault zones, liquefactions, etc. xvi. Civil Engineering (grading, drainage, National Pollutant Discharge Elimination System (NPDES), MWELO, and Low Impact Development (Hydromodification); Sustainable Use Standard Mitigation Program (SUSMP), permit requirements related to the Management Stormwater System (MS4 permit). xvii. Review/recommendations for Alternate Materials and Methods Requests (AMMR). xviii. Code adoption, Local Amendments and Ordinances. b. Inspection Services: True North Compliance has the capabilities to provide inspection and reinspection for compliance with all applicable codes, standards and regulations including: California Building Code; California Residential Code; California Plumbing Code; California Mechanical Code; California Electrical Code; California Fire Code; California Energy Code; California Green Building Standards Code; California Disabled Access Regulations; California Title 25, Mobile Home Parks, as locally adopted and amended. Our inspection staff is certified by the International Code 14 Council or other appropriate entities in accordance with AB717 and possess many years of building code inspection experience with a municipality or a private municipal consultant. Our inspectors have extensive construction and trade experience in addition to their Code knowledge, allowing for a practical approach to applying Code provisions during the inspection process. c. Building Official Services: When requested, True North Compliance will provide a qualified certified and experienced Building Official. The individual will report to the Community Development Director and provide supervision and direction to the Building & Safety Division staff, code administration and interpretations, develop policies and ordinances, interface with customers, City staff and elected officials, and perform related administrative functions as assigned. d. Counter & Administrative Services: True North Compliance has the capabilities to provide counter and administrative services as needed by the City. Our staff will provide technical support and application of City policies, methods and practices to support professional engineering, plan review, planning, and building and safety staff. Our Counter Technician has knowledge of construction terms and operations, development and building codes required to process plans and permits along with government functions and processes. Review permit application for completeness, perform fee calculations, route plans, verify approvals and conditions and issue permits. Use the City's permitting system to file permit applications, calculate fees, research zoning and planning requirements, enter approvals and route plans to appropriate divisions and departments. Maintain communications with applicants, interested parties, property owners, homeowner associations, various governmental agencies, and other City departments. Respond to inquiries about projects from residents and applicants. e. Code Enforcement Services: True North Compliance has the capabilities to provide Code Enforcement and Housing services and assist the City of National City in the enforcement of applicable Zoning codes, Building codes, Housing codes, Public nuisance codes and State health & safety codes. Our Code Enforcement Officers have extensive experience and capabilities in the following areas: Code enforcement program review and analysis; Code enforcement inspections; Preparing administrative remedies including administrative citations; Conducting administrative hearings; Preparing program documentation and staff reports as well as committee or Council presentations; Testifying on behalf of clients in criminal court; License and permit application review and processing; Coordination of activities with multiple departments including Building, Planning, Community Development, Police and City Attorney; Providing information on municipal regulations to property owners, residents, businesses, the general public, as well as to other departments and divisions. f. Fire Plan Review & Inspection Services: True North Compliance has the capabilities to provide plan review and/or inspection for the State regulated occupancies such as private schools and clinics (OSHPD 3), to determine compliance with City and State codes and regulations including but not limited to locally adopted fire related ordinances and 15 g. amendments of the local Municipal Code; California Fire Code; California Building Code; California Residential Code; California Title 19, California Wild Land Urban Interface regulations, review for fire apparatus access, water supply requirements, fire flow requirements, etc. Typically, fire review will include review of building plans for code compliance, as well as review of fire plans (fire sprinkler systems, fire alarm systems, NFPA standards, etc.) City Engineering Services: True North Compliance has the capabilities to provide plan review and inspection of Civil/public improvements projects from one small lot to large subdivisions. Our experts bring an extensive history of review of a broad range of projects in all engineering/civil disciplines such as review of grading, subdivision and topographic maps; examining existing and proposed contour lines, spot elevations, pad and finish floor elevations; review of hydrology reports and maps; review of low impact development measures to comply with the requirements of NPDES; review of erosion and sediment control plans for proposed BMPs. Our licensed land surveyors have extensive experience in reviewing tentative and final maps, lot line mergers, lot line adjustments, certificate of compliance, dedications, vacations, and easements. Our map reviewers have the expertise to review applications, maps, legal descriptions, deeds, and related documents as well as provide redline documents and corrections. We can also write conditions of approval to be imposed on tentative maps. h. Planning Services: True North Compliance has the capabilities to provide Planning, Zoning and Environmental services. Our staff serve as an extension of City staff and function as the project manager on assigned planning projects while protecting the interests of the City and its residents throughout the life of each assigned development project. This could include managing projects from the planning entitlement phase through construction; Perform technical review and evaluation of a wide variety of land development, subdivision, building permit and use permit applications; Process development applications in accordance with local policies and ordinances, make recommendations, and enforce mitigation monitoring and compliance with City ordinances; Prepare written project analyses and reports including identifying appropriate land use policy, design, fiscal issues and environmental requirements; Conduct site inspections to determine if projects are in compliance with laws, regulations, conditions of approval, ordinances, and make recommendations regarding changes; Prepare and update various planning documents such as the City's General Plan, Specific Plans, ordinances, resolutions, codes, and related planning studies and reports; Provide technical advice and make clear, well organized presentations. i. Special Projects- Our management team and staff can participate in a variety of special projects, as needed. These projects may include, but not limited to, analysis of processes and procedures; Business process re -engineering, fee studies; Review and recommendations of permitting software; Preparation of engineered plan details; Conducting training on a variety of code -related topics; Interim or permanent Building Official duties; Preparation of documents/handouts; Public presentation to community groups, City Committees or Council. 16 Section II- Organization and Team Principal/Project Leader For this contract, Isam Hasenin, P.E., C.B.O., will serve as Principal/Team Lead and will serve as the main point of contact of True North Compliance Services, Inc. staff and the City of National City. Isam will ensure that services are delivered in accordance with the Scope of Services established by the City and the Consultant Services Agreement. Isam will maintain an open line of communications with City of National City Building Official and other managers as well as project applicants and design teams. He will provide oversight and management of all True North's staff assigned to City projects. Isam will be available for meetings at the City office. He will be available to discuss complex code compliance/interpretation questions or process/procedural issues with the Building Official and design team members as the needs arise. He will provide technical or administrative training and participate in any special assignments or meetings at City managers direction. Isam has 30 years of experience in code enforcement and building department administration and technical review and inspections. Mr. Hasenin has the perfect mix of public sector experience and private sector experience managing both small and large operations. He has deep understanding and appreciation for the challenges and demands of local municipalities in meeting the needs and expectations of their citizens and applicants for building permits. Project Manager/Director of Operations Amar Hasenin, Director of Operations for True North will serve as the day-to-day operational and technical manager for the City of National City projects. He will assign and monitor the workload of staff, quality of reviews and timeliness of the review process. He will be available to discuss code compliance/interpretation questions or process/procedural issues with the Building Official and his staff as the needs arise. He will provide technical and administrative training and participate in any special assignments or meetings at City managers direction. Amar has over 10 years of experience as a design engineer, plan check engineer, and regional manager in Southern California. He served as a Regional Manager for a third -party building department services provider prior to joining True North. He is a highly competent plan review engineer and technical expert in the application of the California Codes and a certified Plans Examiner and Inspector by ICC. Amar is an effective manager of building operations and managing the needs of our public agency partners and delivering high quality, responsive and timely service. 17 Lead Building Plan Check Engineer Bachar Koujah, PE, CASp will serve as the Lead Building Plan Review Engineer. He is an experienced, licensed Civil Engineer. Bachar has over 20 years of experience as a plan check engineer for multiple jurisdictions where he reviewed the entire range of projects from residential remodels to complex new homes, tenant improvements and new commercial, office and multi -family projects. Bachar is a multi -discipline reviewer and can review building, MEP and grading disciplines. He provides high quality reviews and excellent customer service and always ready to offer solutions and ideas on how to comply with code provisions. Lead Structural Plan Check Engineer Alex Wu, SE, PhD, will serve as the Lead Structural Plan Check Engineer. He is an experienced, licensed structural engineer. He is currently the Senior Structural Plan Review Engineer for True North Compliance. Alex has a PhD degree in structural engineering and many years of experience designing and reviewing the entire range of buildings and unique structures such as high rise, mixed -use, concrete parking structures, complex public buildings, heavy industrial, refineries, nuclear power plants, etc. He will work closely with City staff to ensure high quality and timely reviews and answer questions and handle complex issues. Project Team Our team is comprised of over 50 highly qualified and experienced Plan Check Engineers, Plans Examiners, Building Inspectors and Permit Technicians able to handle reviews, inspections and permit processing for all aspects of the Building Services. Our team members have many years of experience working for public agencies in California. Our staff is licensed and/or certified in all disciplines including Licensed Structural Engineers, Licensed Civil, MEP Engineers, ICC Certified Building Plan Reviewers, Licensed Fire Protection Engineers, Certified HazMat Specialists, ICC Certified Plans Examiners, ICC Certified Fire Plan Reviewers, ICC Certified Building Officials and ICC Certified Permit Technicians. Our team is capable of reviewing and inspecting the entire spectrum of projects submitted to the City from single-family homes to highly complex high-rise hotels and large office buildings, mixed -use projects, R&D lab facilities, biotech buildings, data centers, distribution centers, large scale solar farms, complex tenant improvements and public buildings. Below is a table of key staff who will be assigned to work on City of National City projects. Resumes can be provided. 18 Name & Role Experience & Credentials Isam Hasenin, PE, CBO, MSCE President & Building Official 30+ years experience CA Licensed Professional Engineer Certified: Building Official, Building Plans Examiner Amar Hasenin Project Manager/ Director of Operations 10+ years experience Certified: Commercial Building Plans Examiner, Building Inspector, Plumbing Plans Examiner, Plumbing Inspector, Accessibility Plans Examiner, Accessibility Inspector Bachar Koujah, PE, CASp Lead Building Plan Review Engineer 20+ years experience CA Licensed Professional Engineer Certified Accessibility Specialist; Certified Plans Examiner Alex Wu, PhD, SE, PE Lead Structural Review Engr. 20+ years experience CA Licensed Professional & structural Engineer Allen Lang, SE, PE Structural Review Engr. 20+ years experience CA Licensed Professional & Structural Engineer Gary Ho, SE, PE Structural Review Engr. 30+ years experience CA Licensed Professional & Structural Engineer Daniel Lee, SE, PE Structural Review Engr. 20+ years experience CA Licensed Professional & Structural Engineer Edward Alexanian, SE, PE Structural Review Engr. 30+ years experience CA Licensed Professional & Structural Engineer Henry Hadidi, SE, PE Lead Structural Review Engr. 30+ years experience CA Licensed Professional & structural Engineer Robert Chun, PE Building Plan Review Engr. 30 years experience CA Licensed Professional Engineer Scot Weise, PE Building Plan Review Engr. 15+ years experience CA Licensed Professional Engineer, ICC Certified Plans Examiner Mohammed Elassad, PE Building Plan Review Engr. 20+ years experience CA Licensed Professional Engineer, ICC Certified Plans Examiner Alaa Atassi Building Plan Review Engr. 5+ years experience ICC Certified Plans Examiner Areli Sanchez Building Plan Review Engr. 5+ years experience ICC Certified Plans Examiner Bryan Montes Building Plan Review Engr. 5+ years experience ICC Certified Plans Examiner Richard Moreno Senior Plans Examiner 10+ years experience ICC Certified Plans Examiner 19 Ryan DeCastro Building Plan Review Engr. 5+ years experience BS in Civil Engineering Ali Almurshid Building Plan Review Engr. 4+ years experience BS in Civil Engineering Mehmet Amiroglu Building Plan Review Engr. 3+ years experience BS in Civil Engineering Tim Shell, PE Civil Plan Review Engr. 30 years experience CA Licensed Professional Engineer Jed Rizk, PE Civil Plan Review Engr. 30 years experience CA Licensed Professional Engineer Jamal Naji, PE Civil Plan Review Engr. 25 years experience CA Licensed Professional Engineer Ahmad Erikat, EIT Civil Plan Review Engr. 15 years experience EIT Certificate Henry Pio, PE MEP Plan Review Engineer 20+ years experience CA Licensed Professional Engineer Certified: Mechanical, Electrical, Plumbing Plans Examiner Ali Soheili, PE MP Plan Review Engineer 20+ years experience CA Licensed Engineer; ICC Certified Plans Examiner Hassan Itani, PE MP Plan Review Engineer 10+ years experience CA Licensed Engineer; ICC Certified Plans Examiner Amir Amiri, PE Electrical Plan Review Engineer 20+ years experience CA Licensed Professional Engineer; ICC Certified Plans Examiner Jerome Schreiber, PE Electrical Plan Review Engineer 20+ years experience CA Licensed Professional Engineer; ICC Certified Plans Examiner Kevin Ybarra Electrical Plans Examiner 20+ years experience ICC Certified Plans Examiner Dan Larsen, CASp CASp Plan Reviewer/Insp. 20+ years experience Certified Accessibility Specialist Gabriel Reza Lead Fire Plan Reviewer 10+ years experience Certified Fire Plans Examiner Doug Evans, FPE Fire Protection Engineer 20+ years experience CA Licensed Fire Protection Engineer 20 Bob Scott Fire Plans Examiner 25+ years experience Fire Plan Review and Former Fire Marshal; Fire Inspector II, Building Inspector, Building Plans Examiner William Barranon Manager, Inspection Services 30+ years experience George Lockfort Manager, Inspection Services Combination Inspector 30+ years experience Over 15 ICC Certifications Tom Graham Combination Inspector 25+ years experience ICC Certified Building Inspector, ICC Certified Residential Inspector Steve Sting l Combination Inspector 30+ years experience ICC Certified Building Inspector Charles Valaer Combination Inspector 20+ years experience ICC Certified: Building Inspector, Combination Inspector Joe Harris Combination Inspector 20+ years experience Rene Avela Senior Combination Inspector/Plans Examiner 30+ years experience ICC Certified: Building Inspector, Combination Inspector Randy Kilburn Senior Combination Inspector 30+ years experience ICC Certified: Building Inspector, Combination Inspector Marco Stutts Combination Inspector 5+ years experience Brenda Sylvester Combination Inspector 25+ years experience Alexandra Perkins Lead Permit Technician 5+ years experience Gianni Haley Permit Technician 3+ years experience 21 Section III- Approach/Work Plan Our established internal procedures and policies will ensure that we provide the City of National City the highest quality, accurate, timely, and responsive service. Our goal is to provide consistent and uniform service, eliminate errors and confusion and ensure compliance with the City's standards, policies, interpretations, and procedures. To that end, we have the following established procedures for each of the services we offer: Plan Review Procedures The following approach and procedures will apply to Plan Review Services. It may be adjusted to better accommodate the specific needs of the City of National City: 1. All document/plan reviews shall be based on the City of National City Municipal Code, applicable federal and state laws and regulations, Title 24 California Code of Regulations, and the City's Building & Safety Division plan review standards and policies. Plan review shall cover structural, fire and life safety, architectural, accessibility, OSHPD-3, energy conservation, green building, grading, plumbing, mechanical and electrical installations. 2. We will pick-up plans at the City of National City Permit Center within 24 hours of notification or upload immediately into our cloud -based database for electronic submittals. 3. Review all plan check applications for accuracy and make all necessary revisions to such items as description, square footage, type of construction, occupancy and uses. 4. Format plan review comment lists to compliment the style and requirements of the City of National City. 5. Prepare a standard template specific to the City of National City to identify specific requirements and items of interest and focus to the City Building & Safety Division. 6. Our plan review philosophy is to perform a thorough review during the first submittal of plans in order to avoid new comments on any subsequent submittals. 7. Open lines of communication with the Building Official and other City managers and staff to ensure accuracy in enforcing City policies, procedures and regulations. 8. Conduct plan reviews within the agreed upon turn -around times established by the City of National City. 9. Our team is available to review projects on an expedited basis within the designated turn- around times. 10. Review deferred submittals and revisions within assigned due dates. 11. Email plan check comments to designated Building staff and provide pertinent building/project data and information required on permit application. Building/project data 22 such as description of work, type of construction, uses, occupancy classification, floor area, number of stories, etc. will be provided on the transmittal letter. 12. Supply hard copy or electronic plan review comment, approval letters, and project invoices as required by the City of National City. 13. When final review is approved, we will deliver two final sets of approved plans with approval stamps and signatures to the City within 24 (twenty-four) hours of final review and approval. 14. Be available, during regular business hours, to discuss and clarify plan check issues with applicants, designers, owners and consultants. Resolution of code issues may be performed by telephone, or meetings, prior to resubmitting corrected plans and documents. 15. Any plan check issues not resolved between the reviewer and the architect/engineer of record after the second review cycle will be quickly elevated to our QC Manager who will in turn discuss with the Building Official and come up with resolution to the outstanding issues. 16. Communicate and/or meet with the applicant, architect, engineer, other City departments or agencies, as necessary to assist with plan review responses. 17. Participate in pre -submittal meetings during preliminary design or working drawing stages to provide high level code review and discussion to ensure a smooth and timely plan review process. 18. Our President, Isam Hasenin will be available to provide technical support and advice to the Building Official, and city staff and managers related to code application and review of Requests for Alternate materials and Methods, administrative aspects of the department, permit fee analysis, preparing local amendments and ordinances and similar services. 19. We will utilize the City's Permit Tracking System to enter and monitor plan -checking information into the portal. 20. We have a fully automated web -based project tracking system to enter and track all projects assigned by the City. City staff and managers can access the system anytime to check the backlog, status and due dates of any project. They can also review copies of comment lists prepared by our staff. If the City agrees, we can provide access to applicants so they can check status of their projects online without having to call the City or come to the Building & Safety counter. Here is a screen shot of the plan log screen: 23 0.2,02,071 Plana 21-222.122 Electronic Plan Review -000-1 True North Compliance Services is able to receive, process, plan review, markup and approval stamp plans electronically and return the electronic plans back to the City. In fact, over 75% of our reviews currently are performed electronically using the Bluebeam platform. More specifically: 1. We will adhere to the City's Electronic Plan Review guidelines and policies. 2. We are able to receive and route submittal documents utilizing cloud storage (Box, SharePoint, Drop Box, etc.) links or any other preferred method of the City. 3. Our staff will use Blue Beam to perform the review or other City -required platform. 4. We will provide redline mark ups on the plans with Blue Beam. Then transferring a marked -up image of the plans onto the plan review comments. This process will simplify the comments for the applicant resulting in less plan review iterations. 5. When the plan check and recheck processes are complete and the plans and corresponding documentation are deemed in full code compliance, we will sign and stamp the electronic plan set and corresponding documents. 6. Our entire team is equipped with latest technology (highspeed computers, multiple large monitors, latest version of Blue Beam, access to cloud storage, etc.) to easily perform plan reviews electronically. 24 Building Inspection Services True North Compliance Services, Inc. is pleased to offer excellent on -call Building Inspection Services to the City of National City. Our inspectors have extensive construction and trade experience in addition to their Code knowledge, allowing for a practical approach to applying Code provisions during the inspection process. Similar to our Plan Review process, our inspectors employ the following procedures to maximize project success. These procedures may be adjusted to better accommodate your jurisdiction. 1. Become familiar with the inspection style and requirements of the City of National City. 2. Provide inspection services and assure that construction complies with plans and is in compliances with the most recently adopted codes, policies, and procedures. 3. Perform inspections on construction projects to verify compliance with City of National City Municipal Code and State codes and regulations: California Building Code, Residential Code, Plumbing Code, Mechanical Code, Electrical Code, Fire Code, Energy Code, Green Building Standards Code, Disabled Access Regulations, and Title 25; Mobile Home Parks regulations; State Water Resource Control Board regulations related to storm water pollution prevention; Sound Transmission Control regulations; and, locally adopted building ordinances and amendments thereof. 4. Inspect for compliance with applicable conditions of approval set forth by the City's Community Development Department, Planning Commission, and/or City Council. 5. Inspectors will possess and maintain necessary certifications required to perform inspections. 6. Be equipped with all necessary tools needed to perform inspections, including a complete set of current code books. 7. Assist in the coordination of job site conferences with technical consultants, engineers, architects, representatives of the owner, equipment manufacturers, and subcontractors to review project requirements, and clarify or resolving any questions or problems prior to commencing work. 8. Prepare inspection notices of noncompliance on incorrect construction methods or material found during inspection; confer with contractor or representative regarding construction methods and procedures as they relate to compliance with plans and specifications. 9. Maintain a record of non -complying items and follow up to achieve resolution of such items. Record all significant construction -related activities and events such as work completed to provide a chronological and factual history of inspection on assigned construction projects. 10. Engage with Building & Safety Division staff to understand the City's permitting process, forms, policies, and clients. 25 11. Adapt to the City's needs to allow for easy integration into the day-to-day inspection operations. 12. Communicate daily with the City's Principal Building Inspector for assignments and to identify potential issues. 13. Coordinate with various City and County agencies and departments and other governmental agencies providing services, and/or having jurisdiction over any aspect of a development project. 14. Maintain contact while in the field to answer questions, reschedule inspections, and support City staff. 15. Serve as a resource and provide information on City regulations to property owners, residents, businesses, the general public and other City departments. 16. Build a rapport with frequent contractors and teams on continuing projects. 17. Update the City's permit tracking software as necessary, including transferring all applicable field notes. 18. Perform and/or attend on -site and in -office preconstruction meetings as required. 19. Communicate and/or meet with applicants, contractors, engineers, architects, etc., as necessary to assist with corrections and general project questions. Permit Processing Services True North Compliance Services, Inc. believes that the permit technician position is one of the toughest positions in the Building & Safety Division. Being at the counter all day long handling customer contacts, questions and issues is challenging, especially as we experience the high volume of work and high customer traffic at the public counter. That's why we believe it takes a certain type of personality to be successful at the position. It's someone who is pleasant, calm, patient, excellent interpersonal skills and ability to use automation systems. We are pleased to offer staff who meet these criteria and qualifications. More specifically, the permit technician will: 1. Enter permit data into the automated database. 2. Research, compile and prepare various limited reports and presentation graphics. 3. Assist the general public at the front counter or by phone regarding building, planning and engineering permit requirements, plan check fees, plan check filing procedures and processing, and permit status. 4. Research information for public. 5. Accept permit applications and collect permit fees. 26 6. Review and evaluate plans for completeness and for conformance with ordinances and department standards, policies and guidelines. 7. Review plans for conditions of prior approval. 8. Route plans to other city departments for review. 9. Approve minor permits. 10. Research and respond to public inquiries. 11. Build and maintain positive working relationships with co-workers, City employees and the public using principles of good customer service. 12. Perform related duties as assigned. 13. Utilize City electronic and paper files to research previous and/or related permits. 14. Review permit application for completeness, perform fee calculations, route plans, verify approvals and conditions and issue permits. 15. Provide excellent service to all customers from a homeowner to large developers and designers. 16. Have excellent interpersonal skills, calm demeanor, patient and be a good listener Quality Control Program True North Compliance's core values in delivering municipal services are: Ethics, Transparency, Collaboration, Empathy, Customer -Centric service, Communications, and Fiscal Prudence. High quality service, professionalism and excellence in the delivery of municipal services are at the core of what True North Compliance stands for. We share the City's commitment to delivering responsive and timely service without compromising the quality of the service. To that end, we developed and implemented a rigorous internal quality control and assurance program for all of our services. Here are the major components of our quality control program: Plan Review and Counter Services Our established internal intake, plan review, quality control and customer contact procedures ensure that submittals are properly coordinated, tracked and managed. Our plan tracking procedures are designed to track each submittal throughout the review process and maintain accurate and comprehensive records for each submittal. To accomplish this goal, we follow this procedure: 1. We monitor our staff's performance and interaction with customers at the counter by having customer surveys available for the applicants to complete. We will also randomly call applicants who received our service to check on their satisfaction with the services 27 received from our staff. We will monitor phone calls and produce period reports of customer satisfaction. We will train and provide feedback to our staff related to their customer service skills. 2. Once we receive a project for review from the City, our document control staff screens and logs the project into our internal project tracking system with all appropriate information such as description, scope, review disciplines, Building Department staff, design team contact person and due dates. 3. Our QC Manager will perform an initial cursory review of the project to determine if there are any major code compliance issues that may require immediate discussion with the Building & Safety Division staff and/or design team, then depending on the complexity of the project, assigns to appropriate True North plan review engineers/plans examiners. 4. Plans are assigned to engineers or plans examiners for each of the required disciplines with notes from the QC manager 5. Once the plan review is complete, True North QC Manager will perform quality control of the project by reviewing the project and comments prepared by the assigned plan review engineer/plans examiner. 6. Following the QC phase, final comments will be generated and sent to the Building & Safety Division staff and designated design team member. Inspection Services Similar to our plan check quality control program, we have a rigorous internal quality control and assurance program for our inspection services. Main elements of our program include: 1. Rigorous hiring program to ensure that we only hire highly competent professional and friendly inspectors who believe in True North's core values and guiding principles. 2. Thorough on -boarding and training program for our team. 3. On -going technical training on latest codes, interpretations, technology and construction methods and techniques. 4. Regular staff meetings to communicate policies, procedures and provide directions. 5. Regular feedback loop on staff performance. 6. Announced and un-announced audits of inspectors by our Chief of Inspections. 7. Regular feedback meetings with City's Building Official and staff to obtain feedback and input on our staff's performance. 8. Periodic calls to contractors to seek feedback on performance of our inspection staff. 9. Regular meetings with our inspectors to evaluate performance, offer critique and corrective actions if necessary. 28 Customer Service Commitment Our singular focus on our motto "personal attentive service and excellence in the delivery of our services" allowed us to become the go -to provider for most of our clients. The common denominator for our success serving our clients is the absolute focus on delivering high quality, responsive and timely services. We will partner with city staff, applicants and designer to come up with practical common-sense solutions to difficult code compliance challenges. Our team is available to handle questions and issues raised by City staff and/or the applicants throughout the day. Our managers are available around the clock to handle whatever needs our clients might have. We keep an open line of communications with staff and applicants to streamline and expedite the review and approval of projects being reviewed. Our customer service commitment includes the following elements: 1. Application of the code in a reasonable practical yet safe manner, and understanding and applying the spirit and intent of the code whenever needed. 2. Our plan review philosophy is to perform a thorough and accurate plan review during the first submittal in order to avoid new comments and delays during subsequent review cycles and frustrating the applicants and designers. 3. Open lines of communication with the Building Official and other city managers and staff to ensure efficient and high level of customer service. 4. When an applicant disputes plan check comments, our plan check staff is trained and instructed to quickly elevate the issues to our QC manager to work toward quick and effective resolution of the issues. 5. Implementation of our "Express Recheck By Appointment" system to enhance customer service and expedite approval of projects. 6. Office hours: our staff is available Monday through Friday from 8:00 am- 5:00 pm to respond to phone calls and email inquiries. 7. We respond to phone calls and emails no later than the next business day and in most cases on the same business day. 8. Our plan check staff is available, during regular business hours, to discuss and clarify plan check issues with applicants, designers, owners and consultants. Resolution of code issues may be performed by telephone, or meetings, prior to resubmitting corrected plans and documents. 29 Philosophy/Ethical Standards A primary reason for early success and rapid growth is our strong ethics and professional standards. Our Philosophy & Guiding Principles are: To provide highest quality, timely, cost- effective service and build strong successful long-term partnerships with municipal clients. Our core values in delivering building services are: Ethics, Transparency, Collaboration, Communications, Excellent Customer Service, Empathy, Fiscal Prudence. We apply our philosophy & Guiding Principles along with our core values to everything we do in the day-to-day operations and in the delivery of all of our services. To that end, we will: ✓ Partner and collaborate with City's Building Official, Fire Marshal and their staff to deliver a streamlined and expeditious process for plan reviews. ✓ We deliver on every promise we make to our clients. ✓ Deliver timely, high -quality service. ✓ Thorough and complete plan review with clear concise comments during the first review to minimize delays and frustrations. ✓ Reasonable, practical yet safe approach to code compliance. ✓ Availability of our staff and managers to City staff and applicants. ✓ Free early global code review during discretionary process. ✓ Our motto is personal attentive service and excellence in the delivery of municipal services. We avoid any real or perception of conflict of interest and hold ourselves to the highest ethical standards in the delivery of our services. To that end, we have the following policies and procedures in place: 1. We only work for public agencies in the assessment and verification services. We do not perform any design services to private or public agencies. 2. We do not work for any private developers, designers or engineers. 3. Our staff is not permitted to perform any design or consulting work on their own in any client cities. 4. Our staff and managers are required to disclose any personal financial interest in any city client. 5. Our staff is not permitted to be involved in any way in project reviews, inspections or approval of their personal projects, or their family members or friends. 6. Or staff and managers are not permitted to accept gifts of any monetary value from clients or project applicants and contractors. 7. Or staff and managers are not permitted to develop personal relationships or friendships with project applicants or builders of projects they are working on. 30 Transition and Implementation Plan Our managers and staff are highly experienced in transitioning services from other consultants. We have successfully and effectively transitioned services from other consultants for our current clients such as City of the Del Mar, Carlsbad, Dana Point, Malibu, Redwood City, San Bruno and others. We are prepared to immediately engage with the City of National City's Building Official and other City staff to initiate the transition process. Elements of our implementation plan would include the following steps: 2. Our President and Director of Operations will hold an initial implementation meeting in person or via video -conference with the Chief Building Official and his staff as soon as the contract is signed to gain an insight on current key issues, challenges and needs of the Building & Safety Division. 3. Tour the City's Building Services operation and meet and greet with manager/staff of City departments that are involved in the development review and permitting process. 4. Meet with Planning Division managers to review current applications for discretionary review to gain insight of upcoming construction projects and key project conditions. 5. We would collect all policies and procedures of the Building & Safety Division's plan review and inspection process. 6. We would provide internal training to our staff on City of National City process, technical policies and other applicable local ordinances and regulations. 7. We would establish internal policy manual for City of National City plan review and inspection process to ensure our staff follows established procedures and local ordinances and regulations. 8. Set up the process and procedures for plan pick-up, delivery and return of plans. 9. Train our staff on the City's permitting software system. 10. We would develop standardized plan review checklists specific for the City of National City. 11. Process and deliver projects during the last week of transition to test the system and tweak as necessary. 12. Our President, Isam Hasenin will set up regular meetings with the Chief Building Official and other City managers to discuss process, procedures, technical issues and receive feedback on the performance of True North staff. 31 Section IV- Turn Around Times We commit to meeting the City's turn -around times on all projects reviewed by our team. Our web -based project tracking system allows both our reviewers and permit technicians to stay on top of project due dates. Below are our standard review times. PLAN CHECK TYPE 1ST REVIEW (working days) RE- CHECKS* 1 (working days) i Single-family Dwellings 5 5 Multi -Family, Commercial, Industrial Projects 10 5 * "Express Rechecks By Appointment" We are pleased and excited to offer the City of National City our new and innovative solution to expedite and streamline the recheck process. The program, "Express Recheck By Appointment" is a revolutionary approach to expedite the recheck process, minimize the number of review cycles, reduce frustrations and miscommunications between applicants and plan checkers and reduce the workload of City staff in intaking, routing and tracking of the many cycles of plan check and rechecks on submitted projects. The program will be offered at no additional cost to the applicant or City. The service applies to the vast majority of projects reviewed by our staff. Once the applicant is ready for the recheck, he/she will contact True North Office to schedule the "Express Recheck By Appointment". The appointment will be scheduled within 48 hours of the request. Our plan reviewer will perform the recheck over video-conferencing meeting and sign off items completed. 32 Section V- References Client City of Del Mar Karen Brindley, Director of Planning Dept. 1050 Camino Del Mar, Del Mar, CA 92014 (858) 442-2512, kbrindley@delmar.ca.us Dates 2020- Current Services Provided Building Official, Plan Review, Inspection and Permit processing services City of San Marcos David Yorba, Chief Building Official 1 Civic Center Dr., San Marcos, CA 92069 (760) 744-1050 x3243, dyorba@san-marcos.net 2022- Current Building Official, Plan Review, Inspection and Permit processing services City of Chula Vista Shayne Wagner, Chief Building Official 276 Fourth Ave, Chula Vista, CA 91910 (619)409-1960, swagner@chulavistaca.gov 2022- Current Building Official, Plan Review, Inspection and Permit processing services County of San Diego Michael Casady, PE, Senior Civil Engineer 5510 Overland Ave, San Diego, CA 92123 (858)694-3063, Michael.casady@sdcounty.ca.gov 2022- Current Plan Review, Inspection and Permit processing services City of Carlsbad Mike Strong, Assistant Director Community Development Department 1635 Faraday Ave, Carlsbad, CA 92008 (442) 339-2721, mike.strong@carlsbadca.gov 2022- Current Plan Review, Inspection and Permit processing services City of Malibu Yolanda Bundy, PE, Chief Building Official 23825 Stuart Ranch Rd, Malibu, CA 90265 (310) 804-6648, ybundy@malibucity.org 2021- Current Plan review & Inspection services City of Huntington Beach Jasmine Daley, Chief Building Official 2000 Main St, Huntington Beach, CA 92648 (714) 375-5147, Jasmine.daley@surfcity-hb.org 2021- Current Plan review & Inspection services City of Pasadena Ron Takiguchi, Chief Building Official, 175 Garfield Ave, Pasadena, CA 91101 (626) 744-7063, rtakiguchi@cityofpasadena.net 2020- Current Plan review & Inspection services 33 City of La Habra Rodney Sipma, Building Official 110 E La Habra Blvd, La Habra, CA90631 (562) 383-4119, rsipma@lahabraca.gov 2020- Current Plan review & Inspection services City of Glendale Ara Sargsyan, Building Official 633 E. Broadway, Glendale, CA 91206 (818) 937-8104, asargsyan@glendaleca.gov 2023- Current Plan review & Inspection services City of Dana Point Joe Romero, Building Official 33282 Golden Lantern, Dana Point, CA 92629 (949) 248-3545, jromero@danapoint.org 2021- Current Plan review & Inspection services City of San Jose Lisa Joiner, Chief Building Official 200 E. Santa Clara St, San Jose, CA 95113 (408) 535-7757, lisa.joiner©sanjoseca.gov 2023- Current Plan review & Inspection services City of Redwood City Christina McTaggart, Building Official 1017 Middlefield Rd, Redwood City, CA 94063 (650) 780-7228, cmctaggart©redwoodcity.org 2020- Current Plan review & Inspection services City of San Bruno Darcy Axiaq, Building Official 567 El Camino Real, San Bruno, CA 94066 (650) 616-7020, daxiaq©sanbruno.ca.gov 2021- Current Plan review & Inspection services City of Tracy Christopher Morgan, Building Official 333 Civic Center Plaza, Tracy, CA 95376 (209) 831-6415, Christopher.Morgan@CityofTracy.org 2020- Current Plan review & Inspection services City of Burlingame Rick Caro, Building Official 501 Primrose Rd, Burlingame, CA 94010 (650) 558-7260, rcaro©burlingame.org 2021- Current Plan review & Inspection services 34 Section VI- Fee Proposal True North Compliance Services is pleased to propose the following competitive fees for the services listed. Additional services not listed below may be negotiated. Our pricing reflects our commitment to delivering the highest quality responsive and timely service to the City of National City. These include: ❑ Reduced plan review turnaround times. 0 Ability to expedite plan review at the request of the City Building Official. ❑ Implementation of established electronic plan review processes. ❑ Highly qualified staff compensated commensurate with their duties and responsibilities. PLAN REVIEW SERVICES True North proposes to charge 65% of the City's total Plan Review Fee for our plan review services. Our fee includes initial review and all subsequent rechecks. Our fee includes shipping and delivery of plans to/from City Hall. Expedited Plan Check services will be charged at 150% of the proposed fees. Revisions/Deferred Submittals/RFIs will be billed using the hourly rate table below. Additional Services: The following hourly rate table applies to on -site staffing services and/or additional services included in our Scope of Services that may be required by the City of National City. Our hourly rates are all-inclusive and include salaries, overhead, benefits, PTO, etc. Hourly Rates for Additional Services Position Hourly Rate Interim Certified Building Official $145.00 Plan Review Engineer $125.00 Senior Plan Review Engineer $135.00 Structural Engineer I $145.00 Structural Engineer II $160.00 Certified Engineering Geologist/Geotechnical Engineer $155.00 35 Licensed Fire Protection Engineer $145.00 Certified Plans Examiner I $100.00 Certified Plans Examiner II $115.00 Building/Housing Inspector I $90.00 Building/Housing Inspector II $105.00 Senior Building/Housing Inspector $120.00 Code Enforcement Officer $100.00 CASp Plan Reviewer/Inspector $125.00 Fire Plan Reviewer/Inspector I $110.00 Fire Plan Reviewer/Inspector II $125.00 Grading/Public Improvements Plan Review Engineer I $125.00 Grading/Public Improvements Plan Review Engineer II $140.00 Planner $145.00 Senior Planner $160.00 Permit Technician I $75.00 Permit Technician II $85.00 Administrative Assistant $65.00 - Overtime for on -site staffing will be charged at 140% of the rates above. - Mileage for tasks related to requested scope such as inspections or site visits will be charged at the current IRS mileage rate measured from City Hall. - Inspections outside of the City's business hours will be charged at 140% of rates above with a 3-hour minimum. - Incidental expenses will be charged at cost. 36 Section VII- Our Commitment Our commitment to the City of National City is to provide the highest quality Building and Safety services to you and your clients. More specifically, we commit to the following: 1. Unparalleled Building & Safety expertise of team members, and highest quality of plan review and inspection services. 2. Our Director of Operations will serve as the single point of contact for all communication with the City. 3. We will provide the necessary plan review staffing levels to meet the volume of work and level of permit activities. 4. Open line of communications with City staff and managers and permit applicants. 5. Implementation of a rigorous quality assurance program for all services we provide to the City. 6. Availability to work directly with designer and developers to provide high quality responsive plan review services and address plan check comments. 7. Create a balance of consistency, conformance, and efficiency in all plan reviews. 8. Daily pick up of plans at City offices (for paper plans). 9. Professionally prepared comment lists with clear reference to applicable code sections. 10. Commitment to reviewing plans within the agreed upon turn -around times. 11. Ability to provide expedited plan review services upon request. 12. Ability to provide plan review staff to work at the City of National City Permit Center. 13. Availability to meet virtually and in -person with applicants during pre -application and discretionary phase to provide high level code review. 14. Ability to provide technical support to the Building Official and staff such as training, code adoption, developing technical policies, procedures and review/recommendations for Alternate Materials and Methods Requests (AMMR). 15. Our President, Isam Hasenin will set up regular meetings with the Building Official to discuss process, procedures, technical issues and receive feedback on performance of True North staff. 16. Providing services exclusively to municipal clients, thus avoiding any real or perceived conflict of interest. Acknowledgements True North Compliance Services, Inc proposes no exceptions or deviations from the City's requirements and accepts the City of National City Standard Professional Services Agreement without exceptions. True North Compliance Services, Inc. certifies that it is able to provide the insurance coverage required by the City of National City. 37