HomeMy WebLinkAboutPresentationU-HAUL MOVING CENTERS
Since 1945 U-Haul has been serving do-it-yourself movers and households. Prior to U-Haul,
moving across the country was an option available only to those who could afford moving
services. U-Haul continues to provide Americans with the means for upward mobility and
inexpensive moving and storage services through its network of 1200 company owned U-Haul
Centers and 14,000 independent dealers.
MOVING FACTS
2
According to the U.S. Census Bureau more than four out of ten people who move did so for
housing -related reasons. Among other reasons for moving, people cited family concerns, such as
change in marital status, employment needs and other factors. In general:
• 1 out of 5 people move every year.
• The average person moves 11 times in a lifetime.
• 3/4th of all movers are "do-it-yourselfers.
• 2/3rd of all movers move locally.
• 1/3rd of all people in their 20s move in a given year.
• 40-50 million people may move this year.
SIGNIFICANT POLICIES
3
Hours of Operation.
rtaig-,.
J
Mon. - Thurs.
7..00 a.m. to 7 00 p.m.
Fri.
7:00 a.m. to 8:00 p.m.
Sat.
7:00 a.m. to 7:00 p.m.
Sun.
9:00 a.m. to 5 00 p in.
• All U-Haul storage customers are issued a card -swipe style identification card which must be used to gain
access to their room. This is but one of many security policies which protect the customers belongings
and decrease the ability of unauthorized access to the facility.
• It is against policy for a business to be operated from a U-Haul storage room.
• Customers and community residents who wish to use the on -site dumpsters for disposing of refuse must
gain permission to do so, and are assessed an additional fee.
• items which may not be stored, include: chemicals,. flammables, and paints.
• U-Haul facilities are protected by video surveillance.
• U-Haul moving and storage centers are non-smoking facilities.
• U-Haul will provide added service and assistance to our customers with disabilities.
HOURS OF OPERATION
4
U-Haul's primary service objective is "To provide a better and better product and service to
more and people at a lower and lower cost" Toward this end we offer low cost moving vans
starting at $19.95 to allow our customers to make convenient, economical moves. We also offer
convenient, standardized hours of operation to make U-Haul products and services available
when our customers need those services.
U-Haul hours of operation have been established after more than 65 years of experience in
balancing effectiveness and efficiency of serving moving customers. Understanding the
demographics of the moving population is the primary consideration in establishing convenient
hours of operation.
Of the 40-50 million people who will be moving:
• Most people move on weekends when they are not working.
• The major move activity, according to the U.S. Census Bureau, takes place within the 18-34
year olds, with people in their 20's representing the highest concentration. These are also the
people in 8 to 5, 5 day a week jobs who can only move on weekends.
• U-Haul weekend transactions substantiate these numbers with rentals increasing on Friday
and Saturday mornings and people completing their moves on Sunday's.
HOURS OF OPERATION
CONTINUED
5
Everyone who has ever made a household move knows that this can be a traumatic experience.
U-Haul hours of operation have been established to accommodate the moving public and reduce
the inconveniences and stress associated with making a household move. The 1200 Company
owned U-Haul Centers are also designed to make the moving experience easier by providing a
one -stop shop for all of our customer's moving needs, from boxes, tape and packing material to
self -storage.
An independent network U-Haul Dealers supplements the company owned U-Haul Centers and
fills in the gaps where company owned centers are not available in a further effort to make
moving easier. However, most dealers do not offer the full range of moving related products and
services and operate their normal business hours thus reducing the convenience to customers.
6
TRAFFIC COUNTS
Traffic Studies and Commercial Uses
Our truck rental and self -storage uses generate less
traffic than most other commercial uses.
Use
Fast Food
Restaurant
Gas Station w/
Convenience
Store
Hotel
Casual Dining
USE COMPARISON
Square Feet
3,000 sq ft
2,200 sq ft
50,000 sq ft
5,000 sq ft
Traffic Volume
Weekday Weekend
3,161 trips
1,200 trips
905 trips
1,075 trips
3,430 trips
2,200 trips
901 trips
1,258 trips
Typical Hours
18 hours -
24 hours
18 hours -
24 hours
24 hours
11 am -11 pm
12 hours
7am-tpm
12 hours
Days
7
7
7
7
TRANSACTION ACTIVITY
7
Last weeks daily transactions for two U-Haul Centers in the San Diego Area:
71 7068
U ffau! Moving & Storage of Lemon Grove 1805 Massachusetts Av, LEMON GROVE Ca
Monday
Tuesday
Wednesday
Thursday
Friday
Sat
a nday (Total)
between
Rentals
27
20
13
7
24
32
17
6 (returns)
MiscTransactions
34
25
19
30
27
3'
25
12
717037
Cl-hfaui of Cdairernont Mesa 5871 Copley Dr, SAN DIEGO ellifornia 92111
Monday
Tuesday
Wednesday
Thursday
Friday
Sat
Sunday (Total)
between 1-5
Rentals
4
7
5
4
5
17
6
3 returns
MiscTransactions
26
13
13
17
1S
23
3
Please note the traffic generation for Sunday (Sunday Total , Between 1pm-5pm).