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HomeMy WebLinkAboutPresentationU-HAUL MOVING CENTERS Since 1945 U-Haul has been serving do-it-yourself movers and households. Prior to U-Haul, moving across the country was an option available only to those who could afford moving services. U-Haul continues to provide Americans with the means for upward mobility and inexpensive moving and storage services through its network of 1200 company owned U-Haul Centers and 14,000 independent dealers. MOVING FACTS 2 According to the U.S. Census Bureau more than four out of ten people who move did so for housing -related reasons. Among other reasons for moving, people cited family concerns, such as change in marital status, employment needs and other factors. In general: • 1 out of 5 people move every year. • The average person moves 11 times in a lifetime. • 3/4th of all movers are "do-it-yourselfers. • 2/3rd of all movers move locally. • 1/3rd of all people in their 20s move in a given year. • 40-50 million people may move this year. SIGNIFICANT POLICIES 3 Hours of Operation. rtaig-,. J Mon. - Thurs. 7..00 a.m. to 7 00 p.m. Fri. 7:00 a.m. to 8:00 p.m. Sat. 7:00 a.m. to 7:00 p.m. Sun. 9:00 a.m. to 5 00 p in. • All U-Haul storage customers are issued a card -swipe style identification card which must be used to gain access to their room. This is but one of many security policies which protect the customers belongings and decrease the ability of unauthorized access to the facility. • It is against policy for a business to be operated from a U-Haul storage room. • Customers and community residents who wish to use the on -site dumpsters for disposing of refuse must gain permission to do so, and are assessed an additional fee. • items which may not be stored, include: chemicals,. flammables, and paints. • U-Haul facilities are protected by video surveillance. • U-Haul moving and storage centers are non-smoking facilities. • U-Haul will provide added service and assistance to our customers with disabilities. HOURS OF OPERATION 4 U-Haul's primary service objective is "To provide a better and better product and service to more and people at a lower and lower cost" Toward this end we offer low cost moving vans starting at $19.95 to allow our customers to make convenient, economical moves. We also offer convenient, standardized hours of operation to make U-Haul products and services available when our customers need those services. U-Haul hours of operation have been established after more than 65 years of experience in balancing effectiveness and efficiency of serving moving customers. Understanding the demographics of the moving population is the primary consideration in establishing convenient hours of operation. Of the 40-50 million people who will be moving: • Most people move on weekends when they are not working. • The major move activity, according to the U.S. Census Bureau, takes place within the 18-34 year olds, with people in their 20's representing the highest concentration. These are also the people in 8 to 5, 5 day a week jobs who can only move on weekends. • U-Haul weekend transactions substantiate these numbers with rentals increasing on Friday and Saturday mornings and people completing their moves on Sunday's. HOURS OF OPERATION CONTINUED 5 Everyone who has ever made a household move knows that this can be a traumatic experience. U-Haul hours of operation have been established to accommodate the moving public and reduce the inconveniences and stress associated with making a household move. The 1200 Company owned U-Haul Centers are also designed to make the moving experience easier by providing a one -stop shop for all of our customer's moving needs, from boxes, tape and packing material to self -storage. An independent network U-Haul Dealers supplements the company owned U-Haul Centers and fills in the gaps where company owned centers are not available in a further effort to make moving easier. However, most dealers do not offer the full range of moving related products and services and operate their normal business hours thus reducing the convenience to customers. 6 TRAFFIC COUNTS Traffic Studies and Commercial Uses Our truck rental and self -storage uses generate less traffic than most other commercial uses. Use Fast Food Restaurant Gas Station w/ Convenience Store Hotel Casual Dining USE COMPARISON Square Feet 3,000 sq ft 2,200 sq ft 50,000 sq ft 5,000 sq ft Traffic Volume Weekday Weekend 3,161 trips 1,200 trips 905 trips 1,075 trips 3,430 trips 2,200 trips 901 trips 1,258 trips Typical Hours 18 hours - 24 hours 18 hours - 24 hours 24 hours 11 am -11 pm 12 hours 7am-tpm 12 hours Days 7 7 7 7 TRANSACTION ACTIVITY 7 Last weeks daily transactions for two U-Haul Centers in the San Diego Area: 71 7068 U ffau! Moving & Storage of Lemon Grove 1805 Massachusetts Av, LEMON GROVE Ca Monday Tuesday Wednesday Thursday Friday Sat a nday (Total) between Rentals 27 20 13 7 24 32 17 6 (returns) MiscTransactions 34 25 19 30 27 3' 25 12 717037 Cl-hfaui of Cdairernont Mesa 5871 Copley Dr, SAN DIEGO ellifornia 92111 Monday Tuesday Wednesday Thursday Friday Sat Sunday (Total) between 1-5 Rentals 4 7 5 4 5 17 6 3 returns MiscTransactions 26 13 13 17 1S 23 3 Please note the traffic generation for Sunday (Sunday Total , Between 1pm-5pm).