HomeMy WebLinkAbout2005 CON Global CTI Group - Network Engineering ServicesAGREEMENT BY AND BETWEEN
THE CITY OF NATIONAL CITY
AND
GLOBAL CTI GROUP
This AGREEMENT is entered into this day of February 1, 2005, by and
between the CITY OF NATIONAL CITY, a municipal corporation (the "CITY"), and
Global CTI Group. (the "CONTRACTOR").
RECITALS
WHEREAS, the CITY desires to employ a contractor to provide network
engineering services for the upgrade of the City's data network and Microsoft Exchange
Mail Server.
WHEREAS, the CITY has determined that the CONTRACTOR is a
qualified network system integrator and is qualified by experience and ability to perform
the services desired by the CITY, and the CONTRACTOR is willing to perform such
services.
NOW, THEREFORE, THE PARTIES HERETO DO MUTUALLY AGREE
AS FOLLOWS:
1. ENGAGEMENT OF CONTRACTOR. The CITY hereby agrees to
engage the CONTRACTOR and the CONTRACTOR hereby agrees to perform the
services hereinafter set forth in accordance with all terms and conditions contained
herein.
The CONTRACTOR represents that all services required hereunder will
be performed directly by the CONTRACTOR or under direct supervision of the
CONTRACTOR.
2. SCOPE OF SERVICES. The CONTRACTOR will perform services
as set forth in the attached Exhibit "A"
The CITY may unilaterally, or upon request from the CONTRACTOR, from
time to time reduce or increase the Scope of Services to be performed by the
CONTRACTOR under this Agreement. Upon doing so, the CITY and the
CONTRACTOR agree to meet in good faith and confer for the purpose of negotiating a
corresponding reduction or increase in the compensation associated with said change
in services, not to exceed a factor of % from the base amount.
3. PROJECT COORDINATION AND SUPERVISION.
Bernard Yeo, MIS Manager hereby is designated as the Project
Coordinator for the CITY and will monitor the progress and execution of this Agreement.
February 2005 City of National City - Global CTI Group
The CONTRACTOR shall assign a single Project Director to provide supervision and
have overall responsibility for the progress and execution of this Agreement for the
CONTRACTOR. Chris Dodkin thereby is designated as the Project Director for the
CONTRACTOR.
4. COMPENSATION AND PAYMENT. The compensation for the
CONTRACTOR shall be based on monthly billings covering actual work performed.
Billings shall include labor classifications, respective rates, hours worked and also
materials, if any. The total cost for all work described in Exhibit "A" shall not exceed the
schedule given in Exhibit "B" (the Base amount) without prior written authorization from
the City Manager. Monthly invoices will be processed for payment and remitted within
thirty (30) days from receipt of invoice, provided that work is accomplished consistent
with Exhibit "A" as determined by the CITY.
The CONTRACTOR shall maintain all books, documents, papers,
employee time sheets, accounting records, and other evidence pertaining to costs
incurred and shall make such materials available at its office at all reasonable times
during the term of this Agreement and for three (3) years from the date of final payment
under this Agreement, for inspection by the CITY and for furnishing of copies to the
CITY, if requested.
5. LENGTH OF AGREEMENT. Completion dates or time durations
for specific portions of the Project are set forth in Exhibit "C".
6. DISPOSITION AND OWNERSHIP OF DOCUMENTS. The
Memoranda, Reports, Maps, Drawings, Plans, Specifications and other documents
prepared by the CONTRACTOR for this Project, whether paper or electronic, shall
become the property of the CITY for use with respect to this Project, and shall be turned
over to the CITY upon completion of the Project, or any phase thereof, as contemplated
by this Agreement.
Contemporaneously with the transfer of documents, the CONTRACTOR
hereby assigns to the CITY and CONTRACTOR thereby expressly waives and
disclaims, any copyright in, and the right to reproduce, all written material, drawings,
plans, specifications or other work prepared under this agreement, except upon the
CITY's prior authorization regarding reproduction, which authorization shall not be
unreasonably withheld. The CONTRACTOR shall, upon request of the CITY, execute
any further document(s) necessary to further effectuate this waiver and disclaimer.
The CONTRACTOR agrees that the CITY may use, reuse, alter,
reproduce, modify, assign, transfer, or in any other way, medium or method utilize the
CONTRACTOR's written work product for the CITY's purposes, and the
CONTRACTOR expressly waives and disclaims any residual rights granted to it by Civil
Code Sections 980 through 989 relating to intellectual property and artistic works.
Any modification or reuse by the CITY of documents, drawings or
specifications prepared by the CONTRACTOR shall relieve the CONTRACTOR from
February 2005 2 City of National City - Global CTI Group
liability under Section 14 but only with respect to the effect of the modification or reuse
by the CITY, or for any liability to the CITY should the documents be used by the CITY
for some project other than what was expressly agreed upon within the Scope of this
project, unless otherwise mutually agreed.
7. INDEPENDENT CONTRACTOR. Both parties hereto in the
performance of this Agreement will be acting in an independent capacity and not as
agents, employees, partners or joint venturers with one another. Neither the
CONTRACTOR nor the CONTRACTOR'S employees are employee of the CITY and
are not entitled to any of the rights, benefits, or privileges of the CITY's employees,
including but not limited to retirement, medical, unemployment, or workers'
compensation insurance.
This Agreement contemplates the personal services of the
CONTRACTOR and the CONTRACTOR's employees, and it is recognized by the
parties that a substantial inducement to the CITY for entering into this Agreement was,
and is, the professional reputation and competence of the CONTRACTOR and its
employees. Neither this Agreement nor any interest herein may be assigned by the
CONTRACTOR without the prior written consent of the CITY. Nothing herein contained
is intended to prevent the CONTRACTOR from employing or hiring as many
employees, or subcontractors, as the CONTRACTOR may deem necessary for the
proper and efficient performance of this Agreement. All agreements by CONTRACTOR
with its subcontractor(s) shall require the subcontractor to adhere to the applicable
terms of this Agreement.
8. CONTROL. Neither the CITY nor its officers, agents or employees
shall have any control over the conduct of the CONTRACTOR or any of the
CONTRACTOR's employees except as herein set forth, and the CONTRACTOR
expressly agrees not to represent that the CONTRACTOR or the CONTRACTOR's
agents, servants, or employees are in any manner agents, servants or employees of the
CITY, it being understood that the CONTRACTOR, its agents, servants, and employees
are as to the CITY wholly independent contractors and that the CONTRACTOR's
obligations to the CITY are solely such as are prescribed by this Agreement.
9. COMPLIANCE WITH APPLICABLE LAW. The CONTRACTOR, in
the performance of the services to be provided herein, shall comply with all applicable
State and Federal statutes and regulations, and all applicable ordinances, rules and
regulations of the City of National City, whether now in force or subsequently enacted.
The CONTRACTOR, and each of its subcontractors, shall obtain and maintain a current
City of National City business license prior to and during performance of any work
pursuant to this Agreement.
10. LICENSES, PERMITS, ETC. The CONTRACTOR represents and
covenants that it has all licenses, permits, qualifications, and approvals of whatever
nature that are legally required to practice its profession. The CONTRACTOR
represents and covenants that the CONTRACTOR shall, at its sole cost and expense,
February 2005 3 City of National City - Global CTI Group
1.1..�......1. C..... E..n...l..��
keep in effect at all times during the term of this Agreement, any license, permit, or
approval which is legally required for the CONTRACTOR to practice its profession.
11. STANDARD OF CARE.
A. The CONTRACTOR, in performing any services under this
Agreement, shall perform in a manner consistent with that level of care and skill
ordinarily exercised by members of the CONTRACTOR'S trade or profession currently
practicing under similar conditions and in similar locations. The CONTRACTOR shall
take all special precautions necessary to protect the CONTRACTOR's employees and
members of the public from risk of harm arising out of the nature of the work and/or the
conditions of the work site.
B. Unless disclosed in writing prior to the date of this
agreement, the CONTRACTOR warrants to the CITY that it is not now, nor has it for the
five (5) years preceding, been debarred by a governmental agency or involved in
debarment, arbitration or litigation proceedings concerning the CONTRACTOR's
professional performance or the furnishing of materials or services relating thereto.
C. The CONTRACTOR is responsible for identifying any unique
products, treatments, processes or materials whose availability is critical to the success
of the project the CONTRACTOR has been retained to perform, within the time
requirements of the CITY, or, when no time is specified, then within a commercially
reasonable time. Accordingly, unless the CONTRACTOR has notified the CITY
otherwise, the CONTRACTOR warrants that all products, materials, processes or
treatments identified in the project documents prepared for the CITY are reasonably
commercially available. Any failure by the CONTRACTOR to use due diligence under
this sub -paragraph will render the CONTRACTOR liable to the CITY for any increased
costs that result from the CITY's later inability to obtain the specified items or any
reasonable substitute within a price range that allows for project completion in the time
frame specified or, when not specified, then within a commercially reasonable time.
12. NON-DISCRIMINATION PROVISIONS. The CONTRACTOR shall
not discriminate against any employee or applicant for employment because of age,
race, color, ancestry, religion, sex, sexual orientation, marital status, national origin,
physical handicap, or medical condition. The CONTRACTOR will take positive action to
insure that applicants are employed without regard to their age, race, color, ancestry,
religion, sex, sexual orientation, marital status, national origin, physical handicap, or
medical condition. Such action shall include but not be limited to the following:
employment, upgrading, demotion, transfer, recruitment or recruitment advertising,
layoff or termination, rates of pay or other forms of compensation, and selection for
training, including apprenticeship. The CONTRACTOR agrees to post in conspicuous
places available to employees and applicants for employment any notices provided by
the CITY setting forth the provisions of this non-discrimination clause.
13. CONFIDENTIAL INFORMATION. The CITY may from time to time
communicate to the CONTRACTOR certain confidential information to enable the
CONTRACTOR to effectively perform the services to be provided herein. The
CONTRACTOR shall treat all such information as confidential and shall not disclose any
February 2005 4 City of National City - Global CTI Group
part thereof without the prior written consent of the CITY. The CONTRACTOR shall
limit the use and circulation of such information, even within its own organization, to the
extent necessary to perform the services to be provided herein. The foregoing
obligation of this Section 13, however, shall not apply to any part of the information that
(i) has been disclosed in publicly available sources of information; (ii) is, through no fault
of the CONTRACTOR, hereafter disclosed in publicly available sources of information;
(iii) is already in the possession of the CONTRACTOR without any obligation of
confidentiality; or (iv) has been or is hereafter rightfully disclosed to the CONTRACTOR
by a third party, but only to the extent that the use or disclosure thereof has been or is
rightfully authorized by that third party.
The CONTRACTOR shall not disclose any reports, recommendations,
conclusions or other results of the services or the existence of the subject matter of this
Agreement without the prior written consent of the CITY. In its performance hereunder,
the CONTRACTOR shall comply with all legal obligations it may now or hereafter have
respecting the information or other property of any other person, firm or corporation.
CONTRACTOR shall be liable to CITY for any damages caused by breach
of this condition, pursuant to the provisions of Section 14.
14. INDEMNIFICATION AND HOLD HARMLESS. The CONTRACTOR
agrees to defend, indemnify, and hold harmless the City of National City, its officers and
employees, against and from any and all liability, loss, damages to property, injuries to,
or death of any person or persons, and all claims, demands, suits, actions, proceedings,
reasonable attorneys' fees, and defense costs, of any kind or nature, including workers'
compensation claims, of or by anyone whomsoever, resulting from or arising out of the
CONTRACTOR's negligent performance of this Agreement.
15. WORKERS' COMPENSATION. The CONTRACTOR shall comply
with all of the provisions of the Workers' Compensation Insurance and Safety Acts of
the State of California, the applicable provisions of Division 4 and 5 of the California
Government Code and all amendments thereto; and all similar state or Federal acts or
laws applicable; and shall indemnify, and hold harmless the CITY and its officers, and
employees from and against all claims, demands, payments, suits, actions, proceedings
and judgments of every nature and description, including reasonable attorney's fees
and defense costs presented, brought or recovered against the CITY or its officers,
employees, or volunteers, for or on account of any liability under any of said acts which
may be incurred by reason of any work to be performed by the CONTRACTOR under
this Agreement.
16. INSURANCE. The CONTRACTOR, at its sole cost and expense,
shall purchase and maintain, and shall require its subcontractors, when applicable, to
purchase and maintain throughout the term of this agreement, the following insurance
policies:
A. If checked, Professional Liability Insurance (errors and omissions)
with minimum limits of $1,000,000 per occurrence.
February 2005
5 City of National City - Global CTI Group
B. Automobile insurance covering all bodily injury and property
damage incurred during the performance of this Agreement, with a minimum coverage
of $1,000,000 combined single limit per accident. Such automobile insurance shall
include non -owned vehicles.
C. Comprehensive general liability insurance, with minimum limits of
$1,000,000 combined single limit per occurrence, covering all bodily injury and property
damage arising out of its operation under this Agreement.
D. Workers' compensation insurance covering all of CONSULTANT's
employees.
E. The aforesaid policies shall constitute primary insurance as to the
CITY, its officers, employees, and volunteers, so that any other policies held by the
CITY shall not contribute to any loss under said insurance. Said policies shall provide
for thirty (30) days prior written notice to the CITY of cancellation or material change.
F. Said policies, except for the professional liability and worker's
compensation policies, shall name the CITY and its officers, agents and employees as
additional insureds.
G. If required insurance coverage is provided on a "claims made"
rather than "occurrence" form, the CONTRACTOR shall maintain such insurance
coverage for three years after expiration of the term (and any extensions) of this Agree-
ment.
H. Any aggregate insurance limits must apply solely to this Agreement.
I. Insurance shall be written with only California admitted companies
which hold a current policy holder's alphabetic and financial size category rating of not
less than A VIII according to the current Best's Key Rating Guide, or a company equal
financial stability that is approved by the City's Risk Manager.
J. This Agreement shall not take effect until certificate(s) or other
sufficient proof that these insurance provisions have been complied with, are filed with
and approved by the CITY's Risk Manager. If the CONTRACTOR does not keep all of
such insurance policies in full force and effect at all times during the terms of this
Agreement, the CITY may elect to treat the failure to maintain the requisite insurance as
a breach of this Agreement and terminate the Agreement as provided herein.
17. LEGAL FEES. If any party brings a suit or action against the other
party arising from any breach of any of the covenants or agreements or any
inaccuracies in any of the representations and warranties on the part of the other party
arising out of this Agreement, then in that event, the prevailing party in such action or
dispute, whether by final judgment or out -of -court settlement, shall be entitled to have
and recover of and from the other party all costs and expenses of suit, including
attorneys' fees.
For purposes of determining who is to be considered the prevailing party,
it is stipulated that attorney's fees incurred in the prosecution or defense of the action or
suit shall not be considered in determining the amount of the judgment or award.
Attorney's fees to the prevailing party if other than the CITY shall, in addition, be limited
to the amount of attorney's fees incurred by the CITY in its prosecution or defense of
February 2005 6 City of National City - Global CTI Group
the action, irrespective of the actual amount of attorney's fees incurred by the prevailing
party.
18. MEDIATION/ARBITRATION. If a dispute arises out of or relates
to this Agreement, or the breach thereof, the parties agree first to try, in good faith, to
settle the dispute by mediation in San Diego, California, in accordance with the
Commercial Mediation Rules of the American Arbitration Association (the "AAA") before
resorting to arbitration. The costs of mediation shall be borne equally by the parties.
Any controversy or claim arising out of, or relating to, this Agreement, or breach thereof,
which is not resolved by mediation shall be settled by arbitration in San Diego,
California, in accordance with the Commercial Arbitration Rules of the AAA then
existing. Any award rendered shall be final and conclusive upon the parties, and a
judgment thereon may be entered in any court having jurisdiction over the subject
matter of the controversy. The expenses of the arbitration shall be borne equally by the
parties to the arbitration, provided that each party shall pay for and bear the costs of its
own experts, evidence and attorneys' fees, except that the arbitrator may assess such
expenses or any part thereof against a specified party as part of the arbitration award.
19. TERMINATION. A. This Agreement may be terminated with or
without cause by the CITY. Termination without cause shall be effective only upon 60-
day's written notice to the CONTRACTOR. During said 60-day period the
CONTRACTOR shall perform all services in accordance with this Agreement.
B. This Agreement may also be terminated immediately by the CITY
for cause in the event of a material breach of this Agreement, misrepresentation by the
CONTRACTOR in connection with the formation of this Agreement or the performance
of services, or the failure to perform services as directed by the CITY.
C. Termination with or without cause shall be effected by delivery of
written Notice of Termination to the CONTRACTOR as provided for herein.
D. In the event of termination, all finished or unfinished Memoranda
Reports, Maps, Drawings, Plans, Specifications and other documents prepared by the
CONTRACTOR, whether paper or electronic, shall immediately become the property of
and be delivered to the CITY, and the CONTRACTOR shall be entitled to receive just
and equitable compensation for any work satisfactorily completed on such documents
and other materials up to the effective date of the Notice of Termination, not to exceed
the amounts payable hereunder, and less any damages caused the CITY by the
CONTRACTOR's breach, if any. Thereafter, ownership of said written material shall
vest in the CITY all rights set forth in Section 6.
E. The CITY further reserves the right to immediately terminate this
Agreement upon: (1) the filing of a petition in bankruptcy affecting the CONTRACTOR;
(2) a reorganization of the CONTRACTOR for the benefit of creditors; or (3) a business
reorganization, change in business name or change in business status of the
CONTRACTOR.
20. NOTICES. All notices or other communications required or
permitted hereunder shall be in writing, and shall be personally delivered; or sent by
overnight mail (Federal Express or the like); or sent by registered or certified mail,
February 2005 7 City of National City - Global CTI Group
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postage prepaid, return receipt requested; or sent by ordinary mail, postage prepaid; or
telegraphed or cabled; or delivered or sent by telex, telecopy, facsimile or fax; and shall
be deemed received upon the earlier of (i) if personally delivered, the date of delivery to
the address of the person to receive such notice, (ii) if sent by overnight mail, the
business day following its deposit in such overnight mail facility, (iii) if mailed by
registered, certified or ordinary mail, five (5) days (ten (10) days if the address is outside
the State of California) after the date of deposit in a post office, mailbox, mail chute, or
other like facility regularly maintained by the United States Postal Service, (iv) if given
by telegraph or cable, when delivered to the telegraph company with charges prepaid,
or (v) if given by telex, telecopy, facsimile or fax, when sent. Any notice, request,
demand, direction or other communication delivered or sent as specified above shall be
directed to the following persons:
To the CITY:
Bernard Yeo, MIS Manager
City of National City
1243 National City Boulevard
National City, CA 91950-4301
To the CONTRACTOR: Global CTI Group
44113 Raintree Ct.
Murrieta, CA 92562
Notice of change of address shall be given by written notice in the manner
specified in this Section. Rejection or other refusal to accept or the inability to deliver
because of changed address of which no notice was given shall be deemed to
constitute receipt of the notice, demand, request or communication sent. Any notice,
request, demand, direction or other communication sent by cable, telex, telecopy,
facsimile or fax must be confirmed within forty-eight (48) hours by letter mailed or
delivered as specified in this Section.
21. CONFLICT OF INTEREST AND POLITICAL REFORM ACT
OBLIGATIONS. During the term of this Agreement, the CONTRACTOR shall not
perform services of any kind for any person or entity whose interests conflict in any way
with those of the City of National City. The CONTRACTOR also agrees not to specify
any product, treatment, process or material for the project in which the CONTRACTOR
has a material financial interest, either direct or indirect, without first notifying the CITY
of that fact. The CONTRACTOR shall at all times comply with the terms of the Political
Reform Act and the National City Conflict of Interest Code. The CONTRACTOR shall
immediately disqualify itself and shall not use its official position to influence in any way
any matter coming before the CITY in which the CONTRACTOR has a financial interest
as defined in Government Code Section 87103. The CONTRACTOR represents that it
has no knowledge of any financial interests that would require it to disqualify itself from
any matter on which it might perform services for the CITY.
If checked, the CONTRACTOR shall comply with all of the reporting
requirements of the Political Reform Act and the National City Conflict of Interest Code.
Specifically, the CONTRACTOR shall file a Statement of Economic Interests with the
February 2005 8 City of National City - Global CTI Group
City Clerk of the City of National City in a timely manner on forms which the
CONTRACTOR shall obtain from the City Clerk.
The CONTRACTOR shall be strictly liable to the CITY for all damages,
costs or expenses the CITY may suffer by virtue of any violation of this Paragraph 21 by
the CONTRACTOR.
22. MISCELLANEOUS PROVISIONS.
A. Computation of Time Periods. If any date or time period provided
for in this Agreement is or ends on a Saturday, Sunday or federal, state or legal holiday,
then such date shall automatically be extended until 5:00 p.m. Pacific Time of the next
day which is not a Saturday, Sunday or federal, state or legal holiday.
B. Counterparts. This Agreement may be executed in multiple
counterparts, each of which shall be deemed an original, but all of which, together, shall
constitute but one and the same instrument.
C. Captions. Any captions to, or headings of, the sections or
subsections of this Agreement are solely for the convenience of the parties hereto, are
not a part of this Agreement, and shall not be used for the interpretation or
determination of the validity of this Agreement or any provision hereof.
D. No Obligations to Third Parties. Except as otherwise expressly
provided herein, the execution and delivery of this Agreement shall not be deemed to
confer any rights upon, or obligate any of the parties hereto, to any person or entity
other than the parties hereto.
E. Exhibits and Schedules. The Exhibits and Schedules attached
hereto are hereby incorporated herein by this reference for all purposes.
F. Amendment to this Agreement. The terms of this Agreement may
not be modified or amended except by an instrument in writing executed by each of the
parties hereto.
G. Waiver. The waiver or failure to enforce any provision of this
Agreement shall not operate as a waiver of any future breach of any such provision or
any other provision hereof.
H. Applicable Law. This Agreement shall be governed by and
construed in accordance with the laws of the State of California.
I. Entire Agreement. This Agreement supersedes any prior agree-
ments, negotiations and communications, oral or written, and contains the entire
agreement between the parties as to the subject matter hereof. No subsequent
agreement, representation, or promise made by either party hereto, or by or to an
employee, officer, agent or representative of any party hereto shall be of any effect
unless it is in writing and executed by the party to be bound thereby.
J. Successors and Assigns. This Agreement shall be binding upon
and shall inure to the benefit of the successors and assigns of the parties hereto.
K. Construction. The parties acknowledge and agree that (i) each
party is of equal bargaining strength, (ii) each party has actively participated in the
drafting, preparation and negotiation of this Agreement, (iii) each such party has
consulted with or has had the opportunity to consult with its own, independent counsel
and such other professional advisors as such party has deemed appropriate, relative to
February 2005 9 City of National City - Global CTI Group
any and all matters contemplated under this Agreement, (iv) each party and such
party's counsel and advisors have reviewed this Agreement, (v) each party has agreed
to enter into this Agreement following such review and the rendering of such advice,
and (vi) any rule or construction to the effect that ambiguities are to be resolved against
the drafting party shall not apply in the interpretation of this Agreement, or any portions
hereof, or any amendments hereto.
IN WITNESS WHEREOF, the parties hereto have executed this
Agreement on the date and year first above written.
CITY OF NATIONAL CITY
By:
APPROVED AS TO FORM:
George H. Eiser, 111
City Attorney
February 2005
10
GLOBAL CTI GROUP
By:
Dr. Chris Dodkin
Account Manager
City of National City - Global CTI Group
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GLOBAL
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CTI GROUP a
Global CTI Group
Scope of Work
For
National City
Migration
1 /7/05
Project Scope
Global CTI Group will perform the following services and activities described below while installing
the equipment outlined in Schedule A. These services, activities, and responsibilities characterize the
full set of installation deliverables for this project, thus constitutes the working agreement between
Global CTI Group and National City.
Summary scope includes:
Nindoosand 1)ala \ligration
1. Microsoft Windows NT 4.0 to Windows 2003 Server migration will be completed..
2. Install Windows 2003 Server on (2) client -provided servers
3. Install all applicable Microsoft Service Packs and Hot Fixes
4. Perform an upgrade of the NT4.0 Domain to Windows2003
5. Install Active Directory, DNS, DHCP, and other essential domain services
6. Install Anti -Virus on all Servers
7. Install and configure backup software
8. Create appropriate logon scripts and mapped drives
9. Migrate Data, Shares, and Permissions from old servers to new ones (Labor is bassed on 200 Gigs of data)
10. Create printer shares
11. Migrate Windows Servers to the new domain
12. Reset permissions on files and directories as needed
13. Exchange5.5 to Exchange 2003 migration
14. Migrate user email stores from Exchange5.5 to Exchange2003:
15. Install Windows2003 Server on client -provided server
16. Install all a y.licable Microsoft Service Packs and Hot Fixes
Exchange \ligration
17. Install and configure Exchange2003 Server on client -provided server
18. Transfer user email boxes from Exchange5.5 to new server
19. Associate email boxes with proper Windows2003 user accounts
20. Create a..ro •riate distribution lists
Citric Migration
21. Citrix MetaFrame Presentation Server Migration
22. Migrate Citrix Metaframe Server Farm from pre-existing Windows2000 domain to new Windows2003 Domain:
23. Perform upgrade of Windows2000 servers to Windows2003.
24. Install all applicable Microsoft Service Packs and Hot Fixes
25. Upgrade and configure Citrix MetaFrame Presentation Server Farm
26. Test a lications for .ro • -r functionalit
Cisco P1\
27.
Confi
ure PIX box
o Police De
Croup Policies and Training
28
•
t
Install and setup SUS, including group policies
29. Configure Group Policies on new servers
30. Training on Group Policies
Scope of Work for National City
Global CTI Group Proprietary Information
2
General Assumptions
1. Resources from other Global CTI offices and/or subcontractors will be utilized, as
needed, to provide a full scope of technical expertise.
2. Global CTI Group is not responsible for the performance or quality of third -party
vendors.
3. Resources and staffing from National City and Global CTI Group must be committed for
the duration of the project.
4. Specific equipment purchased is listed in the attached Schedule A.
5. Requests for support or services beyond this Scope of Work require written approval by
National City and acceptance by the Global CTI Group Project Manager.
6. If the project extends beyond the timeline specified in the Project Plan due to delays
caused by parties other than Global CTI Group and its subcontractors, additional charges
may apply.
7. Engineering changes made by National City after project initiation may affect the agreed -
upon project schedule and will require a project review to determine impact and schedule
requirements.
Project Overview
Global CTI Group Responsibilities
Global CTI Group will provide the following services to National City: Install Windows 2003 on 2
servers provided by National City, Migrate existing NT 4.0 Domain to Windows 2003 Active
Directory, Migration of old data, Shares, and Permissions, Install and configure Exchange 2003,
Upgrading the Citrix Server, Configure PIX Firewall, Install and setup SUS, and Training on Group
Policies.
National City Responsibilities
1. Provide proper site environment for Global CTI to work and migrations/upgrades.
2. Provide access to all installation locations and equipment being installed.
3. Provide an on -site contact to assist during installation.
4. Ensure that all applications will work with all the new software.
5. Provide Administrators/Engineers and the time for them to work with the Global CTI
Group's trainer.
6. National City is responsible for a current backup of all data. GCTI will not be
responsible for backing up data.
Project Control
To effectively determine the degree to which the project plan is being met, the Global CTI Group Project
Manager will follow a plan to control and manage National City's project through a communication plan,
change control, and variance management.
As part of the communication plan the Global CTI Group PM and National City will jointly establish the
time and frequency for status meetings (or conference calls), document meeting results, and distribute
meeting notes, including action items. For effective scheduling and cost control, progress measurements
will start as the project begins and continually utilized throughout to measure the performance of National
City's project. The project roadmap provides a baseline from which to judge progress, comparing planned
activities, in -progress activities, and the actual completion of those activities. The PM will identify
variances to plan and take action to correct or limit it impact on the project.
The Global CTI Group PM will utilize a change control strategy to identify and document changes to the
original scope. The PM will screen and assess the impact of the change on the project timelines, obtain
client approval, implement the change if required, and maintain a log of all change requests and their
treatment. Any agreed to changes will be reflected in the project plan.
Scope of Work for National City 3
Global CTI Group Proprietary Information
Project Timeline (Key Milestones/Critical Path)
The Project timeline will be discussed in the kick-off meeting between the Global CTI
Group Project Manager and the contact with National City. The timeline will take
product availability and the client's responsibilities in mind.
SITE NOT READY
If operational functionality cannot be established because National City's responsibilities were not met or
non -Global CTI Group vendors have not met their responsibilities (unless under an Agency Agreement),
the client may incur additional charges.
Schedule of Payments
National City's Responsibilities for a non -Lease contract
1. Provide 50 per cent payment upon contract signing.
2. Provide 40 per cent payment upon equipment delivery.
3. Provide 10 per cent final payment on due at customer final acceptance.
(Typically first day of service)
Signatures below constitute agreement that the above services and activities fully describe the project
deliverables and working agreement between National City and Global CTI Group.
Acknowledged for National City:
Date:
Client Signature
Date: l //O ArkS—
Name
Global CTI Group
Account Manager
Date:
Name
Global CTI Group
Operations Team Member
Scope of Work for National City 4
Global CTI Group Proprietary Information
Bill of Materials
for
City of National City
Schedule A - Professional Services
Line # Part # Descri •lion
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Microsoft Windows Ni 4.0 to Wndows 2003 Server migration will be completed.
Install Wndows 2003 Server on (2) client -provided server*
Install all applicable MMcrosoft Service Packs and Hot Axes
Perform an upgrade of the NT4.0 Domain to Windows2003
Install Active Directory, DNS, DHCP, and other essential domain service*
Install Anti -Virus on all Servers
Install and configure backup software
Create appropriate logon scripts and mapped drives
Migrate Data, Shares, and Permissions from old servers to new ones (Labor is bassed on 200 Gigs of data)
Create printer shares
M6grate Windows Servers to the new domain
Reset permissions on tiles and directories as needed
Exchange5.5 to Exchange 2003 migration
Migrate user email stores from Exchange5.5 to Exchange2003:
Install Wndows2003 Server on client -provided server
Install all a• •likable Mcrosoft Service Packs and Hot Fixes
17 Install and configure Exchange2003 Server on client -provided server
18 Transfer user email boxes from Exchange5.5 to new server
19 Associate email boxes with proper Wndows2003 user accounts
20 Create a .r••riatedistributionlists
21 atrix MetaFrame Presentation Server Migration
22 Migrate atrix Metaframe Server Farm from pre-existing Wndows2000 domain to new Windows2003 Domain:
23 Perform upgrade of Wndows2000 servers to Windows2003.
24 Install all applicable Microsoft Service Packs and Hot Fixes
25 Upgrade and configure atrix MetaFrame Presentation Server Farm
28 Test =•.licationsfor •ro•>rfunctionalit
27
28
29
30
31
Conti. re Ft X box to Police
Install and setup SW, including group policies
Configure Group Policies on new servers
Training on Group Policies
Unit Price
National City Exchange Migration rev 5.xls Page 1 of 2
City of National City
Schedule A - Professional Services
Line # Part # Description
Qt
Unit Price
Equipment Total
Warranty Services Total
Professional Services Total
22,696.40
Total I nest ment 22,696.40
Payment Terms
50% at Contract Signing in the amount of
40% at Equipment Delivery in the amount of
11,348.20
9,078.56
10% at Client Acceptance in the amount of 2,269.64
This quote is valid until November 20, 2004. Please add appropriate Sales Tax. This price includes
installation labor (see SOW for details beyond rack, stack and power), and Manufacturer's warranty only.
Accepted by
Name
Title
Signature
Account Manager
Chris Dodkin
Signature
Vendor Account Mananger(s): Please make sure to fill out Vendor Account Mgr on Contacts worksheet.
National City Exchange Mgration rev 5.xis Page 2 of 2
Exhibit "C"
Although the "final project timeline" will be discussed in the kick-off meeting
between the Global CTI Group Project Manager and the contact with National City.
Assuming that all applicable criteria is met Global CTI Group will complete project
180 days following initial kickoff meeting. This time line assumes that product
availability and the client's responsibilities on this project stay on schedule.
GCTI Signature
ate:
City of National City, California
COUNCIL AGENDA STATEMENT
MEETING DATE February 1, 2005
3
AGENDA ITEM NO.
ITEM TITLE
Resolution seeking Council authorization to award a service contract for Network Engineering
Services with Global CTI, Group in the amount of $22,696, to upgrade the City's Data Network
and Microsoft Exchange Server.
PREPARED BY
EXPLANATION
The City's data network and the Microsoft Exchange 5.5 mail server were implemented in 2000.
There is now need to upgrade the network and mail server as both products has reached the end
of their product life -cycle:
a. Microsoft Exchange version 5.5:
• Mainstream support ended December 31, 2003.
• Extended support and Pay -per -incident support terminate Dec. 31, 2005.
b. Microsoft NT Server version 4.0
• Pay -per -incident and Premier Support will not be available beginning Jan 1, 2005
• Security hot -fixes for the product will no longer be available.
This project will include:
a. Upgrading of the existing Microsoft NT4.0 Domain to Microsoft Active
Directory.
b. Upgrading of the existing Microsoft Exchange 5.5 Server to Microsoft
Exchange 2003
Bids were received from three (3) vendors. The lowest, responsive bid was received from Global
CTI, Group. in the amount of $22,696.
Bernard Yeo
DEPARTMENT
CMO/MIS EXT.
J
Environmental Review
N/A
MIS Approval
Financial Statement
Approved By:
Finance Director
This is a planned project for FY04-05. Funding for this project is this Fiscal Year budget.
629-415-000-502-0000 ccount No.
7 Cif
STAFF RECOMMENDATION
Award the contract to Global CTI, Inc., and authorize the Purchasing Agent to issue the resulting
purchase order.
BOARD / COMMISSION RECOMMENDATION
ATTACHMENTS ( Listed Below) Resolution No. 2.00g
A-200 (Rev. 7/03)
RESOLUTION NO. 2005 — 8
RESOLUTION OF THE CITY COUNCIL
OF THE CITY OF NATIONAL CITY
AUTHORIZING THE MAYOR TO EXECUTE AN
AGREEMENT FOR NETWORK ENGINEERING SERVICES
WITH GLOBAL CTI GROUP IN THE AMOUNT OF $22,696
TO UPGRADE THE CITY'S DATA NETWORK AND
MICROSOFT EXCHANGE SERVER
WHEREAS, the City desires to employ a contractor to provide network
engineering services for the upgrade of the City's data network and Microsoft Exchange
Mail Server; and
WHEREAS, the City has determined that Global CTI Group is a qualified
network system . integrator and is qualified by experience and ability to perform the
services desired by the City, and Global CTI Group is willing to perform such services.
NOW, THEREFORE, BE IT RESOLVED that the City Council hereby
authorizes the Mayor to execute an agreement in the amount of $22,696 for network
engineering services with Global CTI Group to upgrade the City's data network and
Microsoft Exchange Server. Said Agreement in on file in the office of the City Clerk.
PASSED and ADOPTED this 1st day of February, 2005.
ATTEST:
Mi ael Dalla, Cyt'y Clerk
APPROVED AS TO FORM:
George H.iser, III
City Attorney
Nicklnzuna, Mayor
Passed and adopted by the Council of the City of National City, California, on
February 1, 2005, by the following vote, to -wit:
Ayes: Councilmembers Inzunza, Morrison, Natividad, Parra, Zarate.
Nays: None.
Absent: None.
Abstain: None.
AUTHENTICATED BY:
NICK INZUNZA
it Clerk of the C
C iof National City, California
By:
Deputy
I HEREBY CERTIFY that the above and foregoing is a full, true and correct copy of
RESOLUTION NO. 2005-8 of the City of National City, California, passed and adopted
by the Council of said City on February 1, 2005.
City Clerk of the City of National City, California
By:
Deputy
City of National City
Office of the City Clerk
1243 National City Boulevard, National City, California 91950-4397
Michael R. Dalla, CMC - City Clerk
(619) 336-4228 Fax: (619) 336-4229
February 9, 2005
Chris Dodkin, Account Manager
Global CTI Group
44113 Raintree Ct
Murrieta CA 92562
Dear Mr. Dodkin,
On February 1, 2005, Resolution No. 2005-8 was passed and adopted by
the City Council of the City of National City, authorizing the Mayor to
execute an agreement for network engineering services with Global CTI
Group in the amount of $22,696 to upgrade the City's data network and
Microsoft Exchange Server.
We are forwarding a certified copy of the above Resolution and one fully
executed original agreement.
Michael R. Dalla
City Clerk
MRD/mla
Enclosure
cc: CMO/MIS
File No. C2005-3
® Recycled Paper