HomeMy WebLinkAbout2018 CON I.P.S. Group - Parking Management and Enforcement SolutionsAGREEMENT
BY AND BETWEEN
THE CITY OF NATIONAL CITY
AND
I.P.S. GROUP, INC.
THIS AGREEMENT is entered into on this 16th day of October, 2018, by and between
the CITY OF NATIONAL CITY, a municipal corporation (the "CITY"), and I.P.S. GROUP,
INC., a Pennsylvania corporation (the "CONTRACTOR").
RECITALS
WHEREAS, the CITY desires to employ a CONTRACTOR to provide a comprehensive
Pilot Parking Enforcement Management System and Permit System.
WHEREAS, the CITY has determined that the CONTRACTOR is a provider of parking
management equipment, products, and services to meet the City's parking management needs
and is qualified by experience and ability to perform the services desired by the CITY, and the
CONTRACTOR is willing to perform such services.
NOW, THEREFORE, THE PARTIES HERETO DO MUTUALLY AGREE AS
FOLLOWS:
1. ENGAGEMENT OF CONTRACTOR. The CITY agrees to engage the
CONTRACTOR to provide parking management equipment to include single-space parking
meters, hand-held mobile enforcement devices, license plate reader (LPR) equipment and
software; web -based parking management enforcement and permit software; data collection; and
technical support, and the CONTRACTOR agrees to perform the services set forth here in
accordance with all terms and conditions contained herein.
The CONTRACTOR represents that all services shall be performed directly by
the CONTRACTOR or under direct supervision of the CONTRACTOR.
2. EFFECTIVE DATE AND LENGTH OF AGREEMENT. This Agreement
will become effective on October 16, 2018. The duration of this Agreement is for the period of
October 16, 2018 through October 15, 2021. Completion dates or time durations for specific
portions of the project are set forth in Exhibit "A". This Agreement may be extended by mutual
written agreement upon the same terms and conditions for an additional one (1) year terms. The
Parties may exercise up to three one-year extensions. Any extension of this Agreement must be
approved in writing by the City Manager.
3. SCOPE OF SERVICES. The CONTRACTOR will perform the following
services as set forth in the attached Exhibit "A";
a. procurement and programming of single-space digital parking meters;
b. mapping of permit parking districts and time restricted zones;
c. procurement, programming, and installation of License Plate Reader
technology (both handheld and vehicle mounted) for use by Parking Enforcement
staff;
d. implementaton and support for online parking enforcement management
system;
e. implementation and support for online parking permit management system.
The CONTRACTOR shall be responsible for all research and reviews related to
the work and shall not rely on personnel of the CITY for such services, except as authorized in
advance by the CITY. The CONTRACTOR shall appear at meetings specified in Exhibit "A" to
keep staff and City Council advised of the progress on the project.
The CITY may unilaterally, on sixty (60) days written notice, or upon request
from the CONTRACTOR, from time to time reduce or increase the Scope of Services to be
performed by the CONTRACTOR under this Agreement. Upon doing so, the CITY and the
CONTRACTOR agree to meet in good faith and confer for the purpose of negotiating a
corresponding reduction or increase in the compensation associated with said change in services.
4. PROJECT COORDINATION AND SUPERVISION. Stephen Manganiello,
Director of Public Works/City Engineer hereby is designated as the Project Coordinator for the
CITY and will monitor the progress and execution of this Agreement. The CONTRACTOR shall
assign a single Project Director to provide supervision and have overall responsibility for the
progress and execution of this Agreement for the CONTRACTOR. Nick Stanton, Director of
Business Development, is designated as the Project Director for the CONTRACTOR.
5. COMPENSATION AND PAYMENT. The compensation for the
CONTRACTOR shall be based on monthly billings covering actual work performed. Billings
shall include labor classifications, respective rates, hours worked and also materials, if any. The
total cost for all work described in Exhibit "A" shall not exceed $320,000. The compensation for
the CONTRACTOR'S work shall not exceed the rates set forth in Exhibit "A". Monthly invoices
will be processed for payment and remitted within thirty (30) days from receipt of invoice,
provided that work is accomplished consistent with Exhibit "A", as determined by the CITY,
consistent with Section 6
The CONTRACTOR shall maintain all books, documents, papers, employee time
sheets, accounting records, and other evidence pertaining to costs incurred, and shall make such
materials available at its office at all reasonable times during the term of this Agreement and for
three (3) years from the date of final payment under this Agreement, for inspection by the CITY,
and for furnishing of copies to the CITY, if requested.
6. ACCEPTABILITY OF WORK. The CITY shall decide any and all questions
which may arise as to the quality or acceptability of the services performed and the manner of
performance, the acceptable completion of this Agreement, and the amount of compensation due.
In the event the CONTRACTOR and the CITY cannot agree to the quality or acceptability of the
work, the manner of performance and/or the compensation payable to the CONTRACTOR in
this Agreement, the CITY or the CONTRACTOR shall give to the other written notice. Within
ten (10) business days, the CONTRACTOR and the CITY shall each prepare a report which
supports their position and file the same with the other party.
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7. DISPOSITION AND OWNERSHIP OF DOCUMENTS. The Memoranda,
Reports, Maps, Drawings, Plans, Specifications, and other documents prepared by the
CONTRACTOR solely for this project, whether paper or electronic, shall become the property of
the CITY for use with respect to this project, and shall be turned over to the CITY upon
completion of the project, or any phase thereof, as contemplated by this Agreement.
Contemporaneously with the transfer of documents, the CONTRACTOR hereby
assigns to the CITY, and CONTRACTOR thereby expressly waives and disclaims any copyright
in, and the right to reproduce, all written material, drawings, plans, specifications, or other work
prepared under this Agreement, except upon the CITY'S prior authorization regarding
reproduction, which authorization shall not be unreasonably withheld. The CONTRACTOR
shall, upon request of the CITY, execute any further document(s) necessary to further effectuate
this waiver and disclaimer.
The CONTRACTOR agrees that the CITY may use, reuse, alter, reproduce, modify, assign,
transfer, or in any other way, medium, or method utilize the CONTRACTOR'S written work
product for the CITY' S purposes, and the CONTRACTOR expressly waives and disclaims any
residual rights granted to it by Civil Code Sections 980 through 989 relating to intellectual
property and artistic works.Nothing contained herein (including any right contained in Section
19 D) shall constitute a transfer, assignment or alienation of the intellectual property rights
vesting in IPS in respect of any product or software of IPS which vested before or vests in IPS
after the commencement of this Agreement even if resulting from the execution of this
Agreement. In exercising any of the City's rights under this Agreement, the City will not
adversely affect IPS' intellectual property rights in and to the products and/or software subject to
this Agreement.
Any modification or reuse by the CITY of documents, drawings, or specifications
prepared by the CONTRACTOR shall relieve the CONTRACTOR from liability under Section
14, but only with respect to the effect of the modification or reuse by the CITY, or for any
liability to the CITY should the documents be used by the CITY for some project other than
what was expressly agreed upon within the Scope of Services of this project, unless otherwise
mutually agreed in writing.
8. INDEPENDENT CONTRACTOR. Both parties hereto in the performance of
this Agreement will be acting in an independent capacity and not as agents, employees, partners,
or joint venturers with one another. Neither the CONTRACTOR nor the CONTRACTOR'S
employees are employees of the CITY, and are not entitled to any of the rights, benefits, or
privileges of the CITY'S employees, including but not limited to retirement, medical, unemploy-
ment, or workers' compensation insurance.
This Agreement contemplates the personal services of the CONTRACTOR and
the CONTRACTOR'S employees, and it is recognized by the parties that a substantial
inducement to the CITY for entering into this Agreement was, and is, the professional reputation
and competence of the CONTRACTOR and its employees. Neither this Agreement nor any
interest herein may be assigned by the CONTRACTOR without the prior written consent of the
CITY. Nothing herein contained is intended to prevent the CONTRACTOR from employing or
hiring as many employees, or SUBCONTRACTORS, as the CONTRACTOR may deem
necessary for the proper and efficient performance of this Agreement. All agreements by
CONTRACTOR with its SUBCONTRACTOR(S) shall require the SUBCONTRACTOR(S) to
adhere to the applicable terms of this Agreement.
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9. CONTROL. Neither the CITY nor its officers, agents, or employees shall have
any control over the conduct of the CONTRACTOR or any of the CONTRACTOR'S
employees, except as herein set forth, and the CONTRACTOR or the CONTRACTOR'S agents,
servants, or employees are not in any manner agents, servants, or employees of the CITY, it
being understood that the CONTRACTOR its agents, servants, and employees are as to the
CITY wholly independent CONTRACTOR, and that the CONTRACTOR'S obligations to the
CITY are solely such as are prescribed by this Agreement.
10. COMPLIANCE WITH APPLICABLE LAW. The CONTRACTOR, in the
performance of the services to be provided herein, shall comply with all applicable state and
federal statutes and regulations, and all applicable ordinances, rules, and regulations of the City
of National City, whether now in force or subsequently enacted. The CONTRACTOR and each
of its SUBCONTRACTOR(S), shall obtain and maintain a current City of National City business
license prior to and during performance of any work pursuant to this Agreement.
11. LICENSES, PERMITS, ETC. The CONTRACTOR represents and covenants
that it has all licenses, permits, qualifications, and approvals of whatever nature that are legally
required to practice its profession. The CONTRACTOR represents and covenants that the
CONTRACTOR shall, at its sole cost and expense, keep in effect at all times during the term of
this Agreement, any license, permit, or approval which is legally required for the
CONTRACTOR to practice its profession.
12. STANDARD OF CARE.
A. The CONTRACTOR, in performing any services under this Agreement,
shall perform in a manner consistent with that level of care and skill ordinarily exercised by
members of the CONTRACTOR'S trade or profession currently practicing under similar
conditions and in similar locations. The CONTRACTOR shall take all special precautions
necessary to protect the CONTRACTOR'S employees and members of the public from risk of
harm arising out of the nature of the work and/or the conditions of the work site.
B. Unless disclosed in writing prior to the date of this Agreement, the
CONTRACTOR warrants to the CITY that it is not now, nor has it for the five (5) years
preceding, been debarred by a governmental agency or involved in debarment, arbitration or
litigation proceedings concerning the CONTRACTOR'S professional performance or the
furnishing of materials or services relating thereto.
C. The CONTRACTOR is responsible for identifying any unique products,
treatments, processes or materials whose availability is critical to the success of the project for
which the CONTRACTOR has been retained to perform, within the time requirements of the
CITY, or, when no time is specified, then within a commercially reasonable time. Accordingly,
unless the CONTRACTOR has notified the CITY otherwise, the CONTRACTOR warrants that,
at the time of supply thereof, all products, materials, processes or treatments identified in the
project documents prepared for the CITY are reasonably commercially available. Any failure by
the CONTRACTOR to use due diligence under this sub -section will render the CONTRACTOR
liable to the CITY for any increased costs that result from the CITY'S later inability to obtain the
specified items or any reasonable substitute within a price range that allows for project
completion in the time frame specified or, when not specified, then within a commercially
reasonable time.
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13. NON-DISCRIMINATION PROVISIONS. The CONTRACTOR shall not
discriminate against any employee or applicant for employment because of age, race, color,
ancestry, religion, sex, sexual orientation, marital status, national origin, physical handicap, or
medical condition. The CONTRACTOR will take positive action to insure that applicants are
employed without regard to their age, race, color, ancestry, religion, sex, sexual orientation,
marital status, national origin, physical handicap, or medical condition. Such action shall include
but not be limited to the following: employment, upgrading, demotion, transfer, recruitment or
recruitment advertising, layoff or termination, rates of pay or other forms of compensation, and
selection for training, including apprenticeship. The CONTRACTOR agrees to post in
conspicuous places available to employees and applicants for employment any notices provided
by the CITY setting forth the provisions of this non-discrimination clause.
14. CONFIDENTIAL INFORMATION. The CITY may from time to time
communicate to the CONTRACTOR certain confidential information to enable the
CONTRACTOR to effectively perform the services to be provided herein. The CONTRACTOR
shall treat all such information as confidential and shall not disclose any part thereof without the
prior written consent of the CITY. The CONTRACTOR shall limit the use and circulation of
such information, even within its own organization, to the extent necessary to perform the
services to be provided herein. The foregoing obligation of this Section 14, however, shall not
apply to any part of the information that (i) has been disclosed in publicly available sources of
information; (ii) is, through no fault of the CONTRACTOR, hereafter disclosed in publicly
available sources of information; (iii) is already in the possession of the CONTRACTOR without
any obligation of confidentiality; or (iv) has been or is hereafter rightfully disclosed to the
CONTRACTOR by a third party, but only to the extent that the use or disclosure thereof has
been or is rightfully authorized by that third party.
The CONTRACTOR shall not disclose any reports, recommendations,
conclusions or other results of the services or the existence of the subject matter of this
Agreement without the prior written consent of the CITY. In its performance hereunder, the
CONTRACTOR shall comply with all legal obligations it may now or hereafter have respecting
the information or other property of any other person, firm or corporation.
CONTRACTOR shall be liable to CITY for any damages caused by breach of this
condition, pursuant to the provisions of Section 15.
15. INDEMNIFICATION AND HOLD HARMLESS. The CONTRACTOR
agrees to defend, indemnify and hold harmless the CITY, its officers, officials, agents,
employees, and volunteers against and from any and all liability, loss, cyber-related risks that
include theft, loss or misuse of data, release of private information and responsibility for costs,
regulatory fines and penalties as well as credit monitoring expenses, damages to property,
injuries to, or death of any person or persons, and all claims, demands, suits, actions,
proceedings, reasonable attorneys' fees, and defense costs, of any kind or nature, including
workers' compensation claims, of or by anyone whomsoever, resulting from or arising out of the
CONTRACTOR'S performance or other obligations under this Agreement; provided, however,
that this indemnification and hold harmless shall not include any claims or liability arising from
the established sole negligence or willful misconduct of the CITY, its agents, officers, employees
or volunteers. CITY will cooperate reasonably in the defense of any action, and CONTRACTOR
shall employ competent counsel, reasonably acceptable to the City Attorney.
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The indemnity, defense, and hold harmless obligations contained herein shall
survive the termination of this Agreement for any alleged or actual omission, act, or negligence
under this Agreement that occurred during the term of this Agreement.
CONTRACTOR'S total liability for any costs arising under this Section shall not
exceed the actual cost of those regulatory fines and penalties, as well as credit monitoring
expenses described in this Section. CONTRACTOR'S total liability for any other costs, aside
from cyber-related theft, loss, misuse, arising under this Section shall not exceed the amount
covered by CONTRACTOR'S insurance described in Section 17.
16. WORKERS' COMPENSATION. The CONTRACTOR shall comply with all
of the provisions of the Workers' Compensation Insurance and Safety Acts of the State of
California, the applicable provisions of Division 4 and 5 of the California Labor Code and all
amendments thereto; and all similar State or federal acts or laws applicable; and shall indemnify,
and hold harmless the CITY and its officers, employees, and volunteers from and against all
claims, demands, payments, suits, actions, proceedings, and judgments of every nature and
description, including reasonable attorney's fees and defense costs presented, brought or
recovered against the CITY or its officers, employees, or volunteers, for or on account of any
liability under any of said acts which may be incurred by reason of any work to be performed by
the CONTRACTOR under this Agreement.
17. INSURANCE. The CONTRACTOR, at its sole cost and expense, shall purchase
and maintain, and shall require its SUBCONTRACTOR(S), when applicable, to purchase and
maintain throughout the term of this Agreement, the following insurance policies:
A. ® If checked, Professional Liability Insurance (errors and
omissions) with minimum limits of $1,000,000 per occurrence.
B. Automobile Insurance covering all bodily injury and property damage
incurred during the performance of this Agreement, with a minimum coverage of $1,000,000
combined single limit per accident. Such automobile insurance shall include owned, non -owned,
and hired vehicles ("any auto"). The policy shall name the CITY and its officers, agents,
employees, and volunteers as additional insureds, and a separate additional insured endorsement
shall be provided.
C. Commercial General Liability Insurance, with minimum limits of
$1,000,000 per occurrence and $2,000,000 aggregate with a $2,000,000 umbrella policy,
covering all bodily injury and property damage arising out of its operations, work, or
performance under this Agreement. The policy shall name the CITY and its officers, agents,
employees, and volunteers as additional insureds, and a separate additional insured endorsement
shall be provided. The general aggregate limit must apply solely to this "project" or "location".
The "project" or "location" should be noted with specificity on an endorsement that shall be
incorporated into the policy.
D. Workers' Compensation Insurance in an amount sufficient to meet
statutory requirements covering all of CONTRACTOR'S employees and employers' liability
insurance with limits of at least $1,000,000 per accident. In addition, the policy shall be endorsed
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with a waiver of subrogation in favor of the CITY. Said endorsement shall be provided prior to
commencement of work under this Agreement.
If CONTRACTOR has no employees subject to the California Workers'
Compensation and Labor laws, CONTRACTOR shall execute a Declaration to that effect. Said
Declaration shall be provided to CONTRACTOR by CITY.
E. Cyber Liability Insurance, with limits not less than $2,000,000 per
occurrence or claim, $2,000,000 aggregate. Coverage shall include, but not be limited to, claims
involving infringement of intellectual property, including but not limited to infringement of
copyright, trademark, trade dress, invasion of privacy violations, information theft, damage to or
destruction of electronic information, release of private information, alteration of electronic
information, extortion and network security. The policy shall provide coverage for breach
response costs as well as regulatory fines and penalties as well as credit monitoring expenses.
The policy shall name the CITY, its officers, officials, employees, and volunteers as additional
insureds on the Cyber Liability policy with respect to liability arising out of work or operations
performed by or on behalf of CONTRACTOR including materials, parts, or equipment furnished
in connection with such work or operations.
F. The aforesaid policies shall constitute primary insurance as to the CITY,
its officers, officials, employees, and volunteers, so that any other policies held by the CITY
shall not contribute to any loss under said insurance. Said policies shall provide for thirty (30)
days prior written notice to the CITY's Risk Manager, at the address listed in subsection H
below, of cancellation or material change.
G. If required insurance coverage is provided on a "claims made" rather than
"occurrence" form, the CONTRACTOR shall maintain such insurance coverage for three years
after expiration of the term (and any extensions) of this Agreement. In addition, the "retro" date
must be on or before the date of this Agreement.
H. The Certificate Holder for all policies of insurance required by this
Section shall be:
City of National City
c/o Risk Manager
1243 National City Boulevard
National City, CA 91950-4397
I. Insurance shall be written with only insurers authorized to conduct
business in California that hold a current policy holder's alphabetic and financial size category
rating of not less than A:VII according to the current Best's Key Rating Guide, or a company of
equal financial stability that is approved by the CITY'S Risk Manager. In the event coverage is
provided by non -admitted "surplus lines" carriers, they must be included on the most recent
California List of Eligible Surplus Lines Insurers (LESLI list) and otherwise meet rating
requirements.
J. This Agreement shall not take effect until certificate(s) or other sufficient
proof that these insurance provisions have been complied with, are filed with and approved by
the CITY'S Risk Manager. If the CONTRACTOR does not keep all of such insurance policies in
full force and effect at all times during the terms of this Agreement, the CITY may elect to treat
the failure to maintain the requisite insurance as a breach of this Agreement and terminate the
Agreement as provided herein.
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K. All deductibles and self -insured retentions in excess of $10,000 must be
disclosed to and approved by the CITY.
L. If the CONTRACTOR maintains broader coverage or higher limits (or
both) than the minimum limits shown above, the CITY requires and shall be entitled to the
broader coverage or higher limits (or both) maintained by the CONTRACTOR. Any available
insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be
available to the CITY.
18. LEGAL FEES. If any party brings a suit or action against the other party arising
from any breach of any of the covenants or agreements or any inaccuracies in any of the
representations and warranties on the part of the other party arising out of this Agreement, then
in that event, the prevailing party in such action or dispute, whether by final judgment or out -of -
court settlement, shall be entitled to have and recover of and from the other party all costs and
expenses of suit, including attorneys' fees.
For purposes of determining who is to be considered the prevailing party, it is stipulated
that attorney's fees incurred in the prosecution or defense of the action or suit shall not be
considered in determining the amount of the judgment or award. Attorney's fees to the prevailing
party shall, in addition, be limited to the amount of attorney's fees incurred by the prevailing
party in its prosecution or defense of the action.
19. TERMINATION.
A. This Agreement may be terminated with or without cause by the CITY.
Termination without cause shall be effective only upon 60-day's written notice to the
CONTRACTOR. During said 60-day period the CONTRACTOR shall perform all services in
accordance with this Agreement.
B. This Agreement may also be terminated immediately by the CITY for
cause in the event of a material breach of this Agreement, misrepresentation by the
CONTRACTOR in connection with the formation of this Agreement or the performance of
services, or the failure to perform services as directed by the CITY.
C. Termination with or without cause shall be effected by delivery of written
Notice of Termination to the CONTRACTOR as provided for herein.
D. In the event of termination, all finished or unfinished Memoranda Reports,
Maps, Drawings, Plans, Specifications and other documents prepared by the CONTRACTOR,
whether paper or electronic, shall immediately become the property of and be delivered to the
CITY, and the CONTRACTOR shall be entitled to receive just and equitable compensation for
any work satisfactorily completed on such documents and other materials up to the effective date
of the Notice of Termination, not to exceed the amounts payable hereunder, and less any
damages caused the CITY by the CONTRACTOR'S breach, if any. Thereafter, ownership of
said written material shall vest in the CITY all rights set forth in Section 7.
E. The CITY further reserves the right to immediately terminate this
Agreement upon: (1) the filing of a petition in bankruptcy affecting the CONTRACTOR; (2) a
reorganization of the CONTRACTOR for the benefit of creditors; or (3) a business
reorganization, change in business name or change in business status of the CONTRACTOR.
20. NOTICES. All notices or other communications required or permitted hereunder
shall be in writing, and shall be personally delivered; or sent by overnight mail (Federal Express
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or the like); or sent by registered or certified mail, postage prepaid, return receipt requested; or
sent by ordinary mail, postage prepaid; or telegraphed or cabled; or delivered or sent by telex,
telecopy, facsimile or fax; and shall be deemed received upon the earlier of (i) if personally
delivered, the date of delivery to the address of the person to receive such notice, (ii) if sent by
overnight mail, the business day following its deposit in such overnight mail facility, (iii) if
mailed by registered, certified or ordinary mail, five (5) days (ten (10) days if the address is
outside the State of California) after the date of deposit in a post office, mailbox, mail chute, or
other like facility regularly maintained by the United States Postal Service, (iv) if given by
telegraph or cable, when delivered to the telegraph company with charges prepaid, or (v) if given
by telex, telecopy, facsimile or fax, when sent. Any notice, request, demand, direction or other
communication delivered or sent as specified above shall be directed to the following persons:
To CITY: Stephen Manganiello
Director of Public Works/City Engineer
Engineering and Public Works Department
City of National City
1243 National City Boulevard
National City, CA 91950-4397
To CONTRACTOR:
Nick Stanton
Director of Business Development
IPS Group, Inc.
7737 Kenamar Court
San Diego, CA 92121
Notice of change of address shall be given by written notice in the manner
specified in this Section. Rejection or other refusal to accept or the inability to deliver because of
changed address of which no notice was given shall be deemed to constitute receipt of the notice,
demand, request or communication sent. Any notice, request, demand, direction or other
communication sent by cable, telex, telecopy, facsimile or fax must be confirmed within forty-
eight (48) hours by letter mailed or delivered as specified in this Section.
21. CONFLICT OF INTEREST AND POLITICAL REFORM ACT
OBLIGATIONS. During the term of this Agreement, the CONTRACTOR shall not perform
services of any kind for any person or entity whose interests conflict in any way with those of the
CITY. The CONTRACTOR also agrees not to specify any product, treatment, process or
material for the project in which the CONTRACTOR has a material financial interest, either
direct or indirect, without first notifying the CITY of that fact. The CONTRACTOR shall at all
times comply with the terms of the Political Reform Act and the National City Conflict of
Interest Code. The CONTRACTOR shall immediately disqualify itself and shall not use its
official position to influence in any way any matter coming before the CITY in which the
CONTRACTOR has a financial interest as defined in Government Code Section 87103. The
CONTRACTOR represents that it has no knowledge of any financial interests that would require
it to disqualify itself from any matter on which it might perform services for the CITY.
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❑ If checked, the CONTRACTOR shall comply with all of the reporting
requirements of the Political Reform Act and the National City Conflict of Interest Code.
Specifically, the CONTRACTOR shall file a Statement of Economic Interests with the City
Clerk of the City of National City in a timely manner on forms which the CONTRACTOR shall
obtain from the City Clerk.
The CONTRACTOR shall be strictly liable to the CITY for all damages, costs or
expenses the CITY may suffer by virtue of any violation of this Section 21 by the
CONTRACTOR.
22. PREVAILING WAGES. State prevailing wage rates may apply to work
performed under this Agreement. State prevailing wages rates apply to all public works contracts
as set forth in California Labor Code, including but not limited to, Sections 1720,1720.2, 1720.3,
1720.4, and 1771. Contractor is solely responsible to determine if State prevailing wage rates
apply and, if applicable, pay such rates in accordance with all laws, ordinances, rules, and
regulations.
23. MISCELLANEOUS PROVISIONS.
A. Computation of Time Periods. If any date or time period provided for in
this Agreement is or ends on a Saturday, Sunday or federal, state or legal holiday, then such date
shall automatically be extended until 5:00 p.m. Pacific Time of the next day which is not a
Saturday, Sunday or federal, state, or legal holiday.
B. Counterparts. This Agreement may be executed in multiple counterparts,
each of which shall be deemed an original, but all of which, together, shall constitute but one and
the same instrument.
C. Captions. Any captions to, or headings of, the sections or subsections of
this Agreement are solely for the convenience of the parties hereto, are not a part of this
Agreement, and shall not be used for the interpretation or determination of the validity of this
Agreement or any provision hereof.
D. No Obligations to Third Parties. Except as otherwise expressly provided
herein, the execution and delivery of this Agreement shall not be deemed to confer any rights
upon, or obligate any of the parties hereto, to any person or entity other than the parties hereto.
E. Exhibits and Schedules. The Exhibits and Schedules attached hereto are
hereby incorporated herein by this reference for all purposes. To the extent any
exhibits,schedules, or provisions thereof conflict or are inconsistent with the terms and
conditions contained in this Agreement, the terms and conditions of this Agreement shall control.
F. Amendment to this Agreement. The terms of this Agreement may not be
modified or amended except by an instrument in writing executed by each of the parties hereto.
G. Waiver. The waiver or failure to enforce any provision of this Agreement
shall not operate as a waiver of any future breach of any such provision or any other provision
hereof.
H. Applicable Law. This Agreement shall be governed by and construed in
accordance with the laws of the State of California.
I. Audit. If this Agreement exceeds ten -thousand dollars ($10,000), the
parties shall be subject to the examination and audit of the State Auditor for a period of three (3)
years after final payment under the Agreement, per Government Code Section 8546.7.
J. Entire Agreement. This Agreement supersedes any prior agreements,
negotiations and communications, oral or written, and contains the entire agreement between the
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parties as to the subject matter hereof. No subsequent agreement, representation, or promise
made by either party hereto, or by or to an employee, officer, agent or representative of any party
hereto shall be of any effect unless it is in writing and executed by the party to be bound thereby.
K. Successors and Assigns. This Agreement shall be binding upon and shall
inure to the benefit of the successors and assigns of the parties hereto.
L. Subcontractors or Subcontractors. The CITY is engaging the services of
the CONTRACTOR identified in this Agreement. The CONTRACTOR shall not subcontract
any portion of the work, unless such subcontracting was part of the original proposal or is
allowed by the CITY in writing. In the event any portion of the work under this Agreement is
subcontracted, the subcontractor(s) shall be required to comply with and agree to, for the benefit
of and in favor of the CITY, both the insurance provisions in Section 17 and the indemnification
and hold harmless provision of Section 15 of this Agreement.
M. Force Majeure. If either party is prevented from performing its obligations
in terms of this Agreement by any event not within the reasonable control of that party,
including, but not limited to, acts of God, war, civil unrest, terrorism, sanctions, destruction of or
damage to production facilities, labor disturbances, failures of public utilities, that affected party
shall not be in breach of its obligations in terms of this Agreement. Provided, however, the
affected party shall notify the other party of the event of force majeure within 14 days of it
arising and the period during which the affected party has to perform shall be extended by the
period of the force majeure and that if the period of force majeure exceeds a continuous period of
one hundred and eighty days then the other party shall be entitled to terminate this Agreement
without being liable for or being entitled to any claim by or against the affected party.
N. Construction. The parties acknowledge and agree that (i) each party is of
equal bargaining strength, (ii) each party has actively participated in the drafting, preparation and
negotiation of this Agreement, (iii) each such party has consulted with or has had the opportunity
to consult with its own, independent counsel and such other professional advisors as such party
has deemed appropriate, relative to any and all matters contemplated under this Agreement, (iv)
each party and such party's counsel and advisors have reviewed this Agreement, (v) each party
has agreed to enter into this Agreement following such review and the rendering of such advice,
and (vi) any rule or construction to the effect that ambiguities are to be resolved against the
drafting party shall not apply in the interpretation of this Agreement, or any portions hereof, or
any amendments hereto.
O. Severability. Should any term or condition contained in this Agreement be or
become unenforceable for whatever reason then that offending term or condition shall be severed
from this Agreement and the remaining terms and conitions shall continue to be binding on the
parties hereto.
[Signature page to follow]
Standard Agreement Page 11 of 12 City of National City and
Revised July 2017 IPS Group, Inc.
IN WITNESS WHEREOF, the parties hereto have executed this Agreement on the date
and year first above written.
CITY OF NATIONAL CITY
B
Morrison, Mayor
APPROVED AS TO FORM:
Angil P. Morris -Jones
Attorney
By:
Rolserto M. Contreras
Deputy City Attorney
I.P.S. GROUP, INC., A PENNSYLVANIA
CORPORATION
(Corporation — signatures of two corporate officers required)
&vt
C-tta1) P )2ftivarit.
(Print)
(Title)
Oa°
By: .G-J •
(Name)
BR / 6Jey664.
(Print) `
�CAJe f} G 4 Q5cL
(Title)
Standard Agreement Page 12 of 12 City of National City and
Revised July 2017 IPS Group, Inc.
Pn9JARED BY:
...-DROUP, INC.
7737 KENAMAR COURT
SAN DIEGO, CA 92121 U.S.A.
WWW.IPSGROUPINC.COM
411
CONTACT:
NICK STANTON
DIRECTOR OF BUSINESS DEVELOPMENT
IPS GROUP, INC.
DIRECT. 858.218.0279
FAX: 858.403.3352
NICK.STANTOWEbIPSGROUPINC.COM
lju5
August 17. 2018
City of National City
Stephen Manganielio
1243 National City Boulevard
National City, CA 91950-4301
Dear Mr. Manganiello,
IPS is pleased to submit a proposal in response to the City of National City for
Enforcement and Permit Management Solutions. As a pioneer in the industry since
1994, IPS has evolved to meet the ever -changing parking needs of municipalities and
agencies worldwide including the City of National City. We have grown from the
inventor of the credit card -enabled single-space parking meter, to a leading provider
of single-space meters, multi -space pay stations, vehicle detection sensors, smart
collection systems, mobile parking applications, in -vehicle payment, and
Enforcement and Permitting solutions as part of the industry's only true, fully -
integrated Smart Parking Platform.
WHAT SETS IPS APART FROM THE COMPETITION?
IPS is one of the ONLY vendors listed as an Authorized NLETS (National Law
Enforcement Telecommunications System) Partner. This means that as part of the
IPS Ecosystem, the City of National City can obtain out-of-state Registered Owner
(RO) information from ail 50 states. The IPS Mobile Enforcement System is designed
to be the most intuitive system on the market and is a fully cloud -based solution
which eliminates system reliability issues that can occur with legacy infrastructure.
Features such as e-chalking provide enhanced evidence collection for ticketing.
Agile and customizable, the system is scalable to meet your enforcement and
permitting needs today and in the future, and offers capabilities such as guided
enforcement and LPR-lite.
Your dedicated IPS team which includes the City's meter sales contact, Mike Chiodo,
has over 200 combined years of experience ranging from management, R&D, sales
and marketing, to engineering and customer support. If at any time you require
additional assistance, our Live Chat capabilities eliminate the time and frustration
associated with traditional IVR customer service systems which can help the City
improve customer service.
PROPOSED SOLUTION
We are excited to offer our next -generation Enforcement Management and Permit
Management Solutions. The Enforcement Management Solution manages the entire
citation lifecycle from issuance to collections and incorporates state-of-the-art, real
time technology, and dedicated customer service resources. The complete
Enforcement.Management Solution seamlessly integrates with a number of Smart
Parking Technologies including IPS single-space Smart Parking meters, multi -space
pay stations, License Plate Recognition (LPR) technology, Permit Management, Code
Enforcement, and pay -by -phone apps. We can also integrate with third -party
vendors if desired by the City.
OUR SOLUTION INCLUDES:
■ Permit Management System: The Permit Management solution offers property
managers the flexibility and convenience to manage the entire parking permit
lifecycle from initial design through fulfillment via a web -bases system
available 24/7.
■ Mobile Enforcement System (MES): The most innovative on the market today,
our N5 Print all -in -one Mobile Enforcement Device ensures parking
enforcement officers experience a convenient, quick and efficient citation
issuance process.
■ Enforcement Management System (EMS): Our end -to -end cross compatible
web -based citation management system manages the entire lifecycle of
parking citations including issuance, adjudication, payment, DMV
communications and collections.
■ Public Citation Management Portal: A website that allows citizens to review
the current status of their citation, pay or obtain information on how to
contest their citation, review fine amounts including late fees, and obtain
additional information.
We believe that when you compare the strength and experience of the IPS team, the
customer convenience of the proposed solution. and the superior total cost of
ownership, you will see a compelling story and agree that our team is exceptionally
positioned to provide the City of National City with outstanding products, people
and support. We look forward to building upon our successful relationship in the
months to come.
Respectfully,
Nick Stanton, Director of Business Development
2
TABLE OF CONTENTS
Chapter 1 I IPS Team 5
Chapter 2 ' References 7
Chapter 3 I Enforcement Management System Overview 13
Chapter 4 I Permit Management System Overview 24
Chapter 5 i PARK SMARTER 38
Chapter 6 I IPS Meters 40
Chapter 7 I Enforcement ;Nanagernent Pilot 47
Chapter 8 I Cost Proposal 48
Important note: IPS Group Inc. ("IPS") has made an effort to be as thorough and
responsive as part of our request for proposal (RFP) submission. In doing so, we are
providing valuable and protected information. including ideas and concepts that IPS
considers to be confidential. Release of IPS confidential information may cause
irreparable harm to IPS by publicly disclosing such information that is not publicly
known. IPS respectfully requests the right to be notified and provided an opportunity
to redact such confidential information in the event of any third -party request for
public disclosure.
IPS. IPS GROUP, and other IPS-owned marks are trademarks and,/or registered
trademarks of IPS Group Inc. IPS reserves all rights to the IPS copyright materials
contained herein. All third -party company names, product names, and trademarks are
owned by their respective owners and are used for reference purposes only. IPS
Group disclaims any affiliation with or endorsement by any of the companies
referenced above.
3
COMPARISON OF SERVICES
FEATURE
OTHER VENDORS IPS ENFORCEMENT SOLUTIONS
Manual Cites/Data Entry
Handhelds X
X
Call center X
X
Adjudications X
X
IVR X
Meter Integration
X
X
Collections X
X
DMV integration X
X
NLETS Integration i
X
Web Chat Support
X
Interactive Public Portal
X
Public Mobile Applications
X
Event Management
x
Permit Management X
X
Guided Enforcement
X
Cross Compatible Applications
X--__.__.._...._... .
Mobile Permit Sales
X
IO5 Device Support (handhelds)
X
National Support
X
Notices/Letters X
X
Code Enforcement X
X
Code Enforcement Handhelds 1
X
Single Sign -on technology
X
Two Factor Authentication
PCI-1 Compliance
(
X
X _.
Reporting X
X
On Demand Reporting X
X
Report Favorites j
X rf' k••
Custom Reporting X
X
Dashboard Tools
gyp: ..
X #`�xT iw1i, .
Handheld Remote Management,
Support, Tracking, Training
X
4
CHAPTER 1: IPS TEAM
For nearly two decades, IPS has built a reputation as a parking industry leader due to
our fully -integrated Smart Parking Platform. This includes our Parking Enforcement
and Permit Management solutions built to promote efficient compliance.
Our solutions are backed by a professional support team that provides fast, efficient
service. We know our customers' ultimate goal for parking enforcement is to
optimize parking management and promote public safety, and we aim to help them
achieve this by establishing a lasting relationship built on a foundation of trust,
outstanding quality and integrity.
The diverse PS team possesses more than 200 combined years of experience in
specialties ranging from management, R&D, sales and marketing, to engineering and
customer support. The City's parking meter sales contact, Mike Chiodo, will also be
an integral part of the team dedicated to this project. Our high -performing project
management team will apply best practices to ensure that the entire solution is
implemented within budget, on schedule, and within scope. We strive to provide you
with the tools to make you successful.
IPS clearly understands the importance of ongoing support and we encourage the City
to speak with our references in this regard. We also understand that ongoing support
is a critical element of any successful project and the basis of a long-term partnership.
IPS is uniquely positioned to provide support services that will translate into the most
responsive and comprehensive service offering available to the City. The City will be
provided a designated Customer Support Manager who will understand all of the
intricacies of your project.
5
On the following pages you will find profiles of the proposed team members.
DAVID W. KING
IPS President & CEO
ROLE: Authorized to Bind and Negotiate
David King is the founder and Chief Executive Officer of IPS Group,
Inc. A leader in telecommunications for over 20 years and the
senior brainchild behind the solar powered single-space parking
meter, King's responsibilities include leadership and oversight of all
the Company's initiatives and operations. As a business leader.
King has had a far reach across the globe. In South Africa, King was
an executive for Barlow Rand Limited, the largest industrial
company in the country. King also served as President of Telkor
Pty, a large high-tech telecommunications and military electronics
company employing over 1,000 employees, half of which were
highly skilled engineers.
CHAD P. RANDALL
IPS Chief Operating Officer
ROLE: =,uu 0iized is Bind and Negotiate
As COO, Chad Randall is responsible for the broad oversight of IPS
Group's ongoing operations and maintains direct supervision of the
Company's business development unit. Randall joined the Company
in 2008 at his current position, bringing many years of Fortune 500
corporate experience in both the automotive and instrumentation
industries. In addition to business management, Randall has
functional experience in engineering, manufacturing, marketing and
product line management. Randall holds a Bachelor of Science in
Mechanical Engineering from Rose-Hulman Institute of Technology
and a Master's in Business Administration from Harvard Business
School.
ALEXANDER M. SCHWARZ
IPS Chief Technical Officer
ROLE: ATM12ter and Sack Office Technical Integration
Alex Schwarz serves as the Chief Technical Officer of IPS Group. Inc.
As CTO, Schwarz has played a major role in the development of IPS'
flagship product, the solar powered single-space parking meter, and
is responsible for the oversight of IPS Group's research and
development efforts. Schwarz joined IPS Group in 1998 as a specialist
in information technology and cellular telecommunications. Schwarz
has comprehensive knowledge of the design and manufacturing of
electronic peripherals, electronic parking meters, and cellular
interface technology (CDMA and GSM).
6
DAVID L. ROTENBERG
Director of Enforcement Solutions I ROLE: Project Manager
Dave Rotenberg serves as Director of Enforcement Solutions of IPS
Group, Inc, As Director, Dave is responsible for the oversight and
management of the Enforcement Solutions division and maintains
direct supervision over the technical and operations units. Dave
joined IPS in 2016 at his current position, bringing with him 20 years
of parking enforcement management experience in both the public
and private sectors. Prior to taking on his role as Director of
Enforcement Solutions, Dave was the COO and part owner of a
premier parking and code enforcement data management
corporation where he was responsible for the day-to-day today
operations of the company; managing the MIS, Client Relations and
Operations departments.
NICK STANTON
Director of Business Development I ROLE: Contact & Support
Prior to IPS, Nick Stanton worked in the aerospace and defense
industry for more than 10 years where he worked on a number of
highly sensitive projects with some of our Nation's most important
national defense contractors. He joined the parking industry in 2013
and quickly made a name for himself as one of the most reliable,
customer -centric, business development leaders in the
industry. Nick is a highly experienced technical business
development professional with a passion for excellence. His
technical background, coupled with his ability to forge key
relationships, has helped IPS to quickly become a leader in the
Parking Enforcement Industry.
AARON OLAIZ
Business Development Manager - Enforcement Solutions
ROLE: Contact & Support
Aaron has been in software development for 20 years - the
first 10 years as a technical support representative and the last
10 years as a software engineer. Aaron entered the law
enforcement software industry in 2014, aiding in the creation
of multiple solutions for parking citation, code enforcement,
permitting. and collections. Aside from creating software, he
has a genuine desire to help and be of service. He excelledla at
training officers in the use of software solutions, and acted as a
liaison between clients and the technical staff. Aaron's strong
technical background, and his focus on customer service
makes him an solid and reliable resource to learn how to
implement and take advantage of the IPS systems and
7
immirainisamal
MIKE CHIODO
Director of Regional Sales j ROLE: Contact & Support
Mike comes to IPS with a proven track record of sales success.
Prior to joining IPS Mike served as the National Accounts
Manager for Jensen Distribution. Jensen is the leading
distributor and importer of consumer product goods in the
western region. Jensen sold thousands of consumer products
with a strong emphasis on electronics, power equipment and
construction goods. Mike managed the national accounts, the
service teams and business development. Prior to Jensen, Mike
served as the Key Accounts Director at Commerce
Corporation overseeing all aspects of the Key Accounts Team.
PATRICK SMITH
Project Manager I Role: Project Management
Patrick recently rejoined IPS to assume an at large project
management role on multiple initiatives throughout the
company. In charge of executing new systems and procedures
both internally and externally, his role includes overseeing new
customer implementations. Prior to IPS, Patrick served as a
senior associate for a consulting firm focused on working with
cities and outlining city's parking technology roadmaps.
Patrick played a lead role in the firm's growth to one of the
leading competitors in the parking and transportation
consulting arena.
ELISA LEANOS
IPS Operations Coordinator I ROLE: Operations Coordinator
Elise Leanos serves as the Operations Coordinator of Enforcement.
As Operations Coordinator she is responsible for every aspect of our
parking citation and processing service operation for existing clients
as well as managing the daily service functions. Elisa joined the
parking industry in 2005 bringing with her 13 years of parking
enforcement experience in the private sector. Her duties include
project management, client setup and implementation, and system
research and development.
8
RYAN JAUREGUI
IPS Senior Software Engineer I ROLE: Software Development
Ryan is a Senior Software Engineer with extensive experience
managing teams of internal and remote developers. His
responsibilities include developing web, mobile and desktop
solutions as well as designing and supporting both on -premises and
cloud IT infrastructure.
ALEX DOMINGUEZ
IPS Systems Support Specialist I ROLE: Client Support
Alex earned his Bachelor's deg-ee from Westwood College and came
to IPS with over 10 years of experience in the parking industry. He
began his career with an enforcement company and worked his way
up from Data Entry to Technical Support Specialist. Alex now works
as the Systems Support Specialist with IPS Group, working closely
with both the enforcement hardware and software, as well as
working in tandem with the development teams to test and deliver
new innovative software. His responsibilities include charge of
configuring, testing, and installing all equipment for new clients, on -
site or remote training of new and existing customers, as well as
handling day-to-day client requests, troubleshooting. and technical
support of all kinds.
9
CHAPTER 2: EFERE\CES
Since its release, the Enforcement and Permit Management Solution has proven itself
revolutionary to parking management and public safety solutions. We invite you to
contact our references, who can attest to the high level of customer support,
technical innovation, and product dependability.
CITY OF EUGENE, OR
Travis Hargitt I Director of Operations
Phone: 541.682.5296
Email: Travis.L.Hargitt@ci.eugene.or.us
Start Date July 2017 - current
Key IPS Staff: Dave Rotenberg, Nick
Stanton, Randy Lassner, Elisa Leanos
Description of Services Provided:
■ Real-time meter status alerts
■ 12 Mobile Enforcement devices
■ EMS Citation Management
System
■ IPS Permit Management Suite
■ LPR products, services, and
integration
EASTON.
EASTON TOWN CENTER, TX
Alba Cates I Security Admin
Coordinator
Phone: 614.416.7000
Email: acates@ steiner.com
Start Date: September 2017 - current
Key IPS Staff: Dave Rotenberg, Nick
Stanton. Randy Lassner, Elisa Leanos
Description of Services Provided:
UMD
DULUTH
UNIVERSITY OF MINNESOTA
DULUTH, MN
Lisa Norr I Associate Director of
Student Life Operations
Phone: 218.726.6601
Email: lisanorr@d.umn.edu
Start Date. August 2017 - current
Key IPS Staff: Dave Rotenberg, Nick
Stanton. Randy Lassner, Elisa Leanos
Description of Services Provided:
■ 3 Mobile Enforcement devices
■ EMS Citation Management
system
COLLEGE STATION, TX
Eric Chapman I District Supervisor
Phone: 979.764.6286
Email: echapman@cstx.gov
Start Date: August 2017 - current
Key IPS Staff: Dave Rotenberg, Nick
Stanton, Randy Lassner, Elisa Leanos
10
■ 3 Mobile Enforcement devices Description of Services Provided:
■ EMS Citation Management ■ 8 Mobile Enforcement devices
system ■ EMS Citation Management
system
■ CEMS Code Enforcement
Managemet System
LONG TERN' IPS GOU
REFERENCES
The following are additional long-standing references of IPS Group and can attest to
the unmatched service provided by IPS. as well as our meter products that, like the
Enforcement Management and Permit Management solutions, are fully -integrated
with the IPS Smart Parking Platform.
CITY OF ALBUQUERQUE, NM
Angela Graham
Email: agrahamZucabq.gov
Tel: 505.924.3949
Address: 600 2nd Street NW Suite 510,
Albuquerque, NM 87102
Project Dates: 2014
Quantity of Meters Installed: 800
single-space meters and 4 pay stations
CITY OF SALT LAKE CITY, UT
Greg Fieseler, Compliance
Division
Ema il:Gregory.Fieseler:aislcgov.c
om
Tel: 801.509.8972
Address: 212 East 600 south
Powell, Salt Lake City, UT 84114
Project Dates: 2014
Quantity of Meters installed: 300
Siemens Upgrade Kits
11
CITY OF LOS ANGELES, CA
Ken Husting
Email: ken.husting(41acity.org,
Tel: 213.972.8430
Address: 555 Ramirez Street, Los
Angeles, CA 90012
Model: single-space meter and in -
ground vehicle detection sensors
Quantity of Meters Installed: 33,000 in
total (5,600 in Express Park"), 500 in -
ground vehicle detection sensors
Project Dates: 2010-2012
The City of
SAN
DIEGO
CITY OF SAN DIEGO
Jonathan Carey
Email: jcarey;a,sandiego.gov
Tel: 619.533.3610
Address: 202 C Street, San
Diego, CA 92101
Model: single-space meters,
mufti -space pay stations and
vehicle detection sensors
Project Dates: Instailation
January 2015
Quantity of Meters Installed:
4,700 single-space meters, 120
multi -space pay stations
PERSONNEL EFEENCES
The dedicated IPS Enforcement Team continuously oversees the integrity of the
service and performance of all IPS services. Our key enforcement personnel are fully
proficient in the Enforcement Management Solution and understand all aspects of
this complex and ever -changing industry. All steps of client implementations are
documented to ensure that each one is completed in a timely and accurate manner.
The total combined years of experience of key IPS staff exceeds 200 years in
parking.
Below is a list of personal references that have worked with Dave Rotenberg, Nick
Stanton, and Aaron Olaiz on previous parking enforcement projects that can attest to
the unmatched level of client support offered by IPS.
SADDLEBACK COLLEGE
Andrew Craven
Police Technical Services Specialist
Email: acravent saddleback.edu
Phone: (949) 582-4585
CITY OF PASADENA
Jon Hamblen
Parking Manager
Email:lhambten@cityofpasadena.net
Phone: (626) 744-7463
12
CITY OF RIVERSIDE
Dulce Gomez
Public Parking Services Manager
Email: dgomez@riversideca.gov
Phone' (951) 826-5953
CITY OF SANTA BARBARA
David Straede
Enterprise Solutions Architect
Email. oave,2istraeae.co=r
Phone: (805) 689-3283
ST. ANSELM COLLEGE
Don Davidson
Director of Campus Safety
Email: ddavidson@anselm.edu
Phone: (603) 641-7287
IRVINE VALLEY COLLEGE
Kyle Fraser
Police Service Specialist
Email: kfraser@vc.edu
Phone: (949) 451-5508
ROWAN UNIVERSITY
Walt Andres
Parking Manager
anares,a.rowan.edu
Phone: (856) 256-4762
SOUTHERN NEW HAMPSHIRE
UNIVERSITY
Linda Beaudoin
Parking Manager
Email: I.beaudoin@snhu.edu
Phone: (603) 645-9700
CHADTER 3: ENFORCE1'ENT
MMGVT SYSTEM
MOBILE ENFORCEMENT DEVICE
Citation Entry via Handheld Mobile Device - Our Mobile Enforcement Solution is an
easy -to -use handheld citation writer that offers a quick and efficient citation issuance
process. Electronic citations are immediately loaded into the Enforcement
Management System allowing timely access to citation information for the City and
the public.
The conveniently self-contained one-piece, while
ligh:weight and portable, is rugged for heavy-duty daily
use and is environmentally -sealed to protect against
harsh elements including rain, sleet, snow, and is also
mud -resistant. A high contrast screen is easy to read
screen even in harsh daylight conditions, and the
integrated thermal printer produces citations quickly. A
magnetic strip and smart card reader is also included
for on -the -go payment collection. The unit also Leatures
color photo syncing, and e-chaiking, as well as features
exclusive only to the IPS Mobile Enforcement Device
including guided enforcement, LPR-Lice, and heat
mapping that directs officers and enables better
route planning. Our Mobile Enforcement Solution is
compatible with all Android devices. IPS also offers a
two-piece option that is compatible with all printer configurations.
14
BASIC FEATURES
• All -in -one 1-piece or optional 2-piece unit (Android OS compatible)
' Real-time syncing to secure/encrypted EMS back office
• Scofflaw and customized alerts
• Integrated thermal printer (1-piece unit)
• Magnetic strip and smart card reader for payment collection
• E-chalking
• Shift tracking
• Customizable user dashboard
■ High contrast easy -to -read screen - even in harsh daylight conditions
• Type -ahead field input
• E-chalking time limit marking
• GPS tracking
• High-res color images (2mp 1080p @3fps color imager)
• Automatic software updates
• IP65 rating (Operating temps tested to MIL -STD 810F -20° to + 50° C)
EXCLUSIVE TO THE IPS N5 MOBILE
ENFORCEMENT DEVICE:
■ LPR-lite citation issuance function
• Heat mapping
• Guided enforcement
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LPR-LITE CITATION ISSUANCE FUNCTION (IPS EXCLUSIVE)
Our exclusive LPR-lite citation issuance function allows a user to take a picture of
the respective plate and hit confirm to kick off the LPR process. The plate number
field is then updated onto the citation being issued.
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CITATION HEAT MAP (IPS EXCLUSIVE)
EASILY IDENTIFY AREAS WITH HIGH CITATION
VOLUME
Real-time GPS heat map shows concentration of
citations issued over a specific period.
• identify areas with high concentration of citations
• Maps refresh in real time
• Displays number of tracked and mapped citations
• Color -coded zones indicate citation volume
•
GUIDED ENFORCEMENT (IPS EXCLUSIVE)
Guided Enforcement helps save time by providing
real. -time meter status via Google Maps of all meters on the beat, directing
enforcement personnel to the exact location of meters in violation. Your enforcement
personnel will no longer roam unsystematically in search for meter violators, but
instead use real-time data to make informed decisions and optimize enforcement
route planning.
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• View or set repair notifications for meters in real time
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17
FAST AND EFFICIENT INQUIRIES FOR REGISTERED OWNER DATA
Registered Owner Inquiry - DMV requests for registered owners are submitted each
business day. Most registered owner information is retrieved within 48 hours of a
citation being entered.
DMV Interface - The Enforcement Management System interfaces with NLETS (the
National Law Enforcement Telecommunications Service) via highly -secured
communication methods to ensure vehicle registration information such as holds and
releases are obtained and processed quickly and accurately. IPS is one of the ONLY
vendors with this interface.
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AUTOMATIC LICENSE PLATE RECOGNITION (ALPR)
Enforcement Vehicles
IPS can integrate the Permit & Citation Management system with PCS Mobile
Genetec's AutoVut". Genetec's AutoVu'"' has been helping municipalities, universities
and parking operators increase enforcement efficiency for -over 1-5-years. AutoVul"
specialized hardware and software is designed and developed in-house by Genetec'"
engineers, offering you an end -to -end ALPR solution for your parking enforcement
and management. This single, powerful ALPR solution automatically captures and
reads thousands of license plates per shift, compares each plate to any existing
database in real time, and notifies officers of infractions.
18
IPS DEVELOPMENT - LPR
IPS is developing an LPR solution that will automatically capture and read thousands
of license plates, compare each plate to any existing database in real time, and notify
officers of infractions.
CONVENIENT ONLINE OR IN -PERSON PAYMENTS
Payment Processing - IPS provides a lockbox service where payments can be mailed
by the public. Payment will be posted and deposited to the City account within 24
hours. The City will have access to view deposit information online, as well as each
citation paid within that deposit. Reports are available online for the City to reconcile
each payment and deposit that has been made to the City's bank account. In
addition, monthly reports are available to the City to reconcile daily and monthly
deposit activity.
IPS accepts VISA, MasterCard, Discover and American Express via the Public Portal
website. IPS provides all credit/debit-card processing via real-time authorization and
processing. Credit/debit card payments are updated real-time to the citation records
and receipts can be printed from the system for the public. Payments by credit card
are accepted 24/7. The system secures immediate authorization from the processor,
and immediately updates the citation status in real time. The Public Portal website is
`ully PCI compliant.
:n-person payments taken at the City's location can be entered into the Enforcement
Management Solution system by City staff. This automatically updates the citation
and generates a receipt. An online, real-time report can be generated that details all
funds taken at the City for daily
reconciliation.
MAILING OF NOTIFICATIONS
Mailing of Notices - Notice are printed in
color and provide important information to
the public regarding the citation details as
well as containing all information required to
submit payment. All notices, letters, and
postage are provided by IPS and mailing
using first-class mail. Parking violation
notices are mailed based on City preferred
schedule. The City has the ability to
customize text that is printed on the notice
if necessary, which allows the City the
flexibility of changing the text should
procedures change.
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19
UNPARALLELED CUSTOMER SERVICE - FEATURING
LIVE CHAT
Telephone Customer Service - IPS trains staff with
the ability to respond to calls received in English or
Spanish. Customer Service staff provides general
information on the City's policies and procedures with
the ability to research information to assist the public.
IVR - The Interactive Voice Response system (1VR)
provides real-time, detailed citation information linked
to the City's database in English or Spanish. The pubic
can inquire by citation number or license plate. Pre-
recorded City specific information can be used.
Options for reaching a Customer Service
Representative are also made available.
0
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REAL-TIME ACCESS TO APPEALS INFO
Appeals Module - Online access to the Appeals Module is available to the City 24/7.
Real- time access offers our clients the most current database information. Ail
transactions such as citation records, payments, dismissals, administrative
adjudication information, notes, registered owner information and all other citation
data are immediately displayed.
COLLECTIONS
Franchise Tax Board Collections (FTB) - IPS complies with al. requirements set
forth by the FTB for the Interagency Intercept Collection Program. FTB qualified
accounts that remain unpaid are sent to FTB once a year for the submission of State
tax returns. Once the FTB sends all intercepted funds and detailed reports directly to
the City, IPS will reconcile all payments and confirm they have been updated in the
Enforcement Management System. IPS will send updates to the FTB of any necessary
information to updated account on their system.
Collections Bureau of America (CBA) 3rd Party Collections - CBA is a privately held
corporation with 50+ years of experience in the collections industry. CBA is
integrated with the IPS Enforcement Management System allowing for easy retrieval
of citation data. CBA provides a comprehensive solution while allowing flexible
recovery strategies and approach to collections to meet the City's needs and goals.
CBA provides customized letter and notice programs, reporting. payment options,
and call center with staff trained in handling collection matters.
20
PUBLIC CITATION MANAGEMENT PORTAL
Citation Portal
>EGRO- OTAT O`a d'•
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00
-he Public Citation Management Portal is a website that allows citees to access
details about their citation and tale action in a convenient, paperless process
completed in real-time. Citizens can review the current status of their citation, review
fine amounts including late fees, pay or contest their citation, and obtain a receipt or
additional information.
CITATION:::'
::.::PORTAL
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request atlmin hearing
request court review
2'
CITATION•::::
;PORTAL
Administrative hearing deposit
$150.00
SUBMIT
request waiver
FEATURES AT A GLANCE
■ Review current and comprehensive citation,
transaction, and appeals history
• Contest a citation and upload supporting documents
• Pay citation and receive receipt in real time
• Access via any Internet browser, on any web -
enabled device
• Payment accepted via any major credit card:
Visa, MasterCard, Discover and American Express
• Payments processed and citations updated in real-time
• Live chat support
• PCI Certified
LIVE
CHAT
22
ENFORCEMENT MANAGEMENT SYSTEM
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Our Enforcement Management System (EMS) allows National City to intelligently
manage every step of the citation lifecycle including citation issuance and
processing, adjudication, appeals, hearings, payments and collections. As a secure,
cloud -based application, the EMS provides real-time access to authorized users from
any web -enabled device, 24/7. No local hardware is required.
The system is designed with all of the tools to help you automate operations,
maximize efficiency, promote transparency and compliance, and increase
enforcement revenue. An intuitive, customizable dashboard provides helpful at-a-
g'ance visual analytics in the form of charts, graphs and heat maps so you can to
easily pinpoint patterns and trends. Additionally, the EMS has robust reporting
capabilities with a full set of pre -defined administrative, financial and technical
reports, as well as the ability to customize reports to only display the data you want.
All reports can be exported into various formats, including XLS, CSV, and PDF.
Our system is the only one in the industry to have NLETS integration across 50
states. DMV and NLETS integration ensures you have access to the most accurate
registered owner data possible, reducing potential errors and improving efficiency.
With the EMS, you can go beyond a day-to-day reactive approach to operations
and instead harness powerful data to develop smart, data -driven policy
decisions that will greatly impact the future of your program.
23
PRIMARY FEATURES
• Cloud -based to provide real-time data. No local hardware required.
• Customizable dashboard with visual analytics and heat maps
• Robust reporting (pre -defined Administrative, Financial, Technical and
custom reports)
• Complete citation lifecycle history of citations paid, contested, closed,
voided, etc.
• Citation summaries include photos, notices and letters, adjudications and
voids
■ DMV and National Law Enforcement Telecommunications Systems
(NLETS) integration
' Adjudication and disposition management
' Payment and refund processing
• Notice and letter processing
• Live chat support
• Advanced smart search capability offers instant search suggestions and
accurate results
• Integrated Smart Calendar
• Option for manual citation entry
■ Seamless integration with IPS or third -party parking technology including
meters and pay stations, sensors, LPR, pay -by -phone applications, etc.
OPERATING REQUIREMENTS
Hardware Requirements: The EMS is secured on a private cloud environment; no
installation is required. The EMS can be accessed via any web -enabled device.
Operating System Software Requirements: An Internet browser is the only tool
required to access the system. Windows and Apple iOS are typical.
Browser Requirements: Any current Internet browser will be sufficient to access the
EMS. MS Explorer, Mozilla Firefox, Google Chrome, iOS-supported browsers are all
compatible, including mobile phone browsers.
24
VISUAL ANALYTICS
Our customizable and intuitive dashboard provides real-time access to Key
Performance Indicators (KPIs) to keep you focused on City goals and objectives. EMS
analytics create a visual representation of complex parking enforcement data via
usable charts that expose patterns and trends crucial to the strategic planning
process. Additionally, data sharing across the entire Agency parking network will
result in more informed, data -driven policy decisions.
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REPORTING MODULE
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We will provide the City of National City access to a full set of robust, pre -defined
reports designed to provide full transparency and accountability in order to meet any
objective. Pre -defined reports include:
• Citation Issuance
• Officer Activity
• Financials/Revenue
25
■ Adjudication
• Collections
Additionally, we provide the flexibility of ability to customize reports to the Agency's
preference, which can be saved for consistency and future use. The Agency can have
full control of reports to display only the data needed, in an easy -to -read and
interpret layout.
All reports can be exported into various convenient formats, including XLS, CSV and
PDT=.
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27
CHAPTER 4: PERMIT M A NAGEVE\T SOLUTION
PERMIT MANAGEMENT PORTAL (PMP)
The Permit Management Portal (PMP) is a back -office application that a lows the City
to easily set up and manage the entire permit issuance process from design to
fulfillment. It provides the flexibility td offer whatever permit types you choose (e.g.,
residential, guest, daily), and cen designate specific rates accordingly.
Administrative users (as determined by the City) have the authority to create new
permits or deactivate existing permits via the system. The robust back office is
hosted in the IPS private cloud and can accommodate an unlimited number of
concurrent _users and transactions.
ONLINE PORTAL
The Permit Public Portal makes it easier than ever for customers to purchase and
renew parking permits online. The customer -facing website conveniently allows users
to review rates and availability, apply for a permit, upload verification documents and
pay online.
\ 28
ACCOUNT CREATION
Account creation is easy. Applicants create their account and include vehicle
information, contact information, and payment information, which streamlines the
application process and eliminates the hassle of mailing forms or waiting in line to
complete the process in person. The system allows customers to upload any
documents required by the City such as lease documents, utility bills, etc. in order to
complete their application, which is then verified by IPS or City staff. During the
application review, City staff will view the uploadec files and approve or deny the
application immediately. We will work closely with the City to determine the
authentication requirements to include as part of the fulfillment process.
MANAGEMENT OF RENEWAL NOTICES
From the PMP, the City can run a query for permit accounts that are up for renewal
and generate renewal notices accordingly. The City will set the print date or email
notification date. Once confirmation is provided by the user and the letters/or emails
have been generated the PDFs are made available in the permit system.
DOCUMENT MANAGEMENT
The System allows customers to upload any documents required by the City in order
to complete their application, which is then verified by IPS or City staff. During the
application review, City staff will view the uploaded files and approve or deny the
application immediately. We will work closely with the City to determine the
authentication requirements to include as part of the fulfillment process.
REAL TIME VALIDATION
The permit system allows for real-time validation of vehicle registration information
through integration with the Department of Motor Vehicles (DMV). Based on the
business rules established by the City, the system has the ability to verify in real-time
if the permit registrant's address is in the proper permit zone, as well as verify that
the vehicle registration information matches the applicant's desired permit zone.
The City can establish the rules associated with each permit type and apply these
changes through the PMP system. During implementation, we will assist you in
identifying and incorporating the City's business rules applicable to permit limits by
permit type. Once the initial rules are set, Administrative users can edit these
limitations as needed.
The Permit Management Portal integrates with the Department of Motor Vehicles
(DMV) for real-time validation of vehicle registration information. Based on the
business rules established by the City the system has the ability to verify in real-time
if the permit registrant's address in in the proper permit zone, as well as verifying
that the vehicle registration information matches the applicants desired permit zone.
29
PERMIT APPLICATION PROCESS
The descriptions below illustrate the application process for a resident, visitor,
service or temporary permit.
i. SELECT YOUR CITY - CITY OF EUGENE AND SELECT GO
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2. REGISTER - CREATE AN ACCOUNT
Select Register from the top menu. Enter your User Information below. Accept the terms and
conditions by checking the box before selecting to Submit
Home Check Status
3. VERIFY EMAIL
You will receive a confirmation before you proceed to log in. Once you are able to verify your
email, you can proceed to loain httos://www.theoermitoortal.conn
30
APPLICATION PROCESS:
1. GO TO APPLY FOR PERMIT
31
2 ELECT YOUR PERMIT LOCATION
The permit availability for this location will be displayed towards the bottom of the
screen where you can select "Apply" from the list of available permits.
Home Permits Logout
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32
3. ENTER ALL APPLICATION INFORMATION AND SUBMIT
Once your application is approved, you will receive notification via email with a link
to submit payment.
Eugene
PURCHASE NEW PERMIT 7
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PERMIT RENEWAL PROCESS
From the PMP, the City can run a query for permit accounts that are up for renewal
and generate renewal notices accordingly. The City will set the print date or email
notification date. Once confirmation is provided by the user and the letters/cr emails
have been generated the PDFs are made available in the permit system.
Send Permit Renewal Notifications
a:
3L
SAE AND SECURE PAYMENT PROCESSING
CERTIFICATE
OF COMPLIANCE
I'EVORA
After performing interviews, on -site assessments, and of -site sampling, Tevora
Business Solutions, Inc.. a PCI Qualified Security Assessor is pleased to certif7
IPS Group Inc.
for achieving full compliance t%':"- the PCI Data Security Standard (PCI DSS) v3.2
as of November 1701, 2017 within their POSlcara present environment.
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Christina Whiting, uarag'ng thivoor
IAssessment Validation Period:
I,
• -
IPS is a Level I PC-DSS v3.2 certified payment gateway. The entire system is
audited annually by an external PC QSA (Qualified Security Assessor). We are
currently assessed as being compliant with the latest Level 1 PCI-DSS version
3.2 requirements. In fact, IPS has been certified as being PCI compliant since
2009, which is shortly after the PCl-DSS program began. The IPS PC1 Level 1
certified secure gateway and payment processing system processes in excess
of 120 million credit card transactions each year. Our customers can therefore
be assured that card holder data security is important to us and security of this
sensitive data has been built into our systems from the very start. IPS is also
listed as an accredited payment service provider for Visa Cardholder
Information Security Program (CISP) and the MasterCard Site Data Protection
(SDP) programs.
35
REPORTING
Agencies have full access to online reporting of permit revenue, detailed
transactions, and permits issued for full visibility of the program. Detailed reporting
includes permit purchases by type and location, permits approved or rejected,
pending fulfillment, waft list vs. active permits, etc. Your City has the flexibility to
customize reports to your preference, which can be saved for consistency and future
use. On -demand visual reporting including chart and graphs provide visual
representations that better identify patterns and trends for improved management.
Reports can be exported in multiple formats including XLS, CSV, and PDF. A report
scheduler is available for routine and automatic reporting needs. Once a report is
scheduled it will be sent to the City automatically.
FULLY -INTEGRATED
ENFORCEMENT INTEGRATION
In today's integrated
computing environment, it is
more important than ever to,
not only have our own state-of-
the-art technologies, but also
seamlessly integrate with other
third -party systems. That is
why the IPS team of software
engineers have created a rapid
development process. This
allows IPS to deliver accurate
integrations with popular third -
party application programming
interfaces (APIs) in record time.
It also allows IPS to educate
and guide vendors on creating
open, yet secure software
systems that allow for a wider
clientele base.
ADVANCED
SEARCH OPTIONS
•
•
SECURE LOGIN
AND ACCESS
Using this technology foundation, we have created a solution that is quick, easy, and
seamless, allowing for integration with an unlimited number of platforms. We pride
36
ourselves in our cooperative nature and our ability to collaborate with any third party
application. We encourage new partnerships and look forward to our continued work
with our existing integrations and partnerships.
Systems we currently have current integration with include, but are not limited to:
PeopleSoft
• TouchNet
c Elavon
• CashNet
■ Tyler Systems
• Tiburon RMS
• JEMS Judicial Data Management
■ PCS Mobile (Genetec AutoVU)
LPR
■ Vigilant LPR
• National Law Enforcement
Telecommunications System
(NLETS)
■ CA Department of Motor
Vehicles
■ Quickbooks
■ Monetra
e Amazon
■ A number of in-house cashiering
and billing management systems
THIRD -PARTY INTEGRATION - LICENSE PLATE RECOGNITION, VIRTUAL
PERMITS, AND VIRTUAL CITATIONS
IPS can integrate our Enforcement and Permit Management Solutions with any
License Plate Recognition (LPR) provider to form a fully comprehensive, advanced,
virtual permit and citation management system. This capacity to integrate with any
LPR platform means that we have the unique ability to design our system to, just
about, any need and/or specification. Our exclusive LPR partnerships allows for
access the best this industry has to offer in LPR technologies:
■ Fixed LPR cameras systems
■ ALPR vehicle camera systems
• Garage parking systems
■ Virtual permitting
• Virtual citations
■ Scofflaw Alerts
■ Boot Alerts
• Overtime Zones and Alerts
■ Comprehensive real-time Reports
We are currently partnered with Vigilant Solutions and Genetec, however, the
Enforcement Management System can integrate with any third -party LPR
provider.
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S O L U T I❑ N S
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Rugged Ccmpulin5 and Video Specia:ists
37
CHAPTER 5: PARK SMARTERTM
IPS also offers its own mobile payment application, PARK SMARTERT", wnich works
with IPS Smart Meters to bring greater efficiency and choices to the on -street
parking customer experience and parking operations.
PARK SMARTERTM integrates with the IPS Data Management System (DMS) so that
cities can manage parking policy with live alerts, reporting and data analytics across
both meters and the mobile app. The app sends expiration notifications and allows
the ability to add time to prevent parking ticket fines. Users can add multiple vehicles
and credit cards under one account so business and personal parking is conveniently
managed in one place.
PARK SMARTER'" provides our cients with a unique opportunity to offer citizens an
application that is deeply integrated into the meter system that is on the street. This
provides the best opportunity to have a successful program, customer engagement.
and more use of the application
PARK SMARTERTM FEATURES:
■ Real-time notifications alert users in advance of parking expiration
■ Optimized with BLE connectivity to put time directly on the meter
■ Parking Finder provides direction to open parking spaces
■ Ability to pay and extend parking session remotely (if allowed by parking
policy)
■ Integrates with Visa Checkout and Masterpass, as well as Visa Commerce
Network
■ No convenience fees
38
PARK SMARTER'' Demo Video
Home Screen
Park Smarter Park Smarter
Please Confirm
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Visa Commerce Network
PARK SMARTERTM is the First mobile parking app to be part of the Visa Commerce
Network, Visa's new reward and loyalty program. The integration with Visa
Commerce Network is a key differentiating feature of PARK SMARTERTM in its ability
to offer a local merchant rewards program that combines opportunities for local
businesses to engage directly with customers. The app will include special
promotional offers for enrolled US Visa cardholders at local merchants.
Parking Finder Feature
PARK SMARTER`" can be used before the car is even parked. Using the app's Parking
Finder tool, the user can locate available parking before circling the block in search
of a space.
39
CHAPTER 6: IPS METERS
IPS Group, Inc. offers the IPS MST" single-space meter, the MS1TM multi -space pay
station, RevolutionTM Upgrade Kits, vehicle detection sensors, a state-of-the-art
backend system, and access to the fully -integrated IPS product suite for future
technology implementation. All IPS meters provide diverse payment options
(credit/debit card, bills, coins, smart card, pay -by -cell, and optional NFC contactless
payment), access to real-time parking meter data, solar -power technology, and a
comprehensive web -based meter management system.
M57M SINGLE-SPACE PARKING METER
The IPS flagship product and go!d standard for single-space Smart Parking meters,
the patented M5TM retrofits into existing parking meter housings to maximize
infrastructure, and is fully -operational in seconds. IPS meters provide Cities and their
patrons with a simple and consistent parking user experience that is more cost-
effective, customer -friendly, and more reliable than alternatives. The credit card -
enabled single-space smart meter patented by IPS offers multiple payment options
including coins, credit/debit card, optional NFC/contactless payment (such as Apple
Pay and Android Pay), smart card, and tokens; access to real-time data, solar power
technology, and a comprehensive web -based meter management system.
PHYSICAL FEATURES
■ Mechanism is protected by zinc alloy meter dome and UV
resistant, anti -fog Lexan cover161
■ Keypad has four easy -to -read mechanical buttons for
intuitive payment navigation —rated at more thaneICIZA
250,000 cycles
■ Tri-coiored LED lights on front and back of meter alert
enforcement officers of meter status: paid (green),
unpaid (red), and meter fault (yel;ow)
■ Vandal resistant coin slot/chute allows for worry -free
operation and quick servicing
■ Environmentally -friendly solar panel and combination
rechargeable/back-up battery pack maximize ongoing
power
■ Proven ability to operate under varying environmental
conditions such as snow, sleet, rain, humidity, dust
storms, extreme cold, and extreme heat
■ RFID technology automatically identifies the meter location and downloads
the correct operating configurations
VEHICLE DETECTION SENSORS
IPS Vehicle Detection Sensors reliably detect the presence and absence of a vehicle
in a parking space, while recording arrival and departure times. IPS sensor data
integrates seamlessly with the IPS data management system and third -party
enforcement applications, creating a powerful system for monitoring real-time
occupancy anc analyzing parking trends. The IPS sensor uniquely directs all sensing
information to the IPS parking meter cellular communications backbone, saving
customers the hassle of installing additional network equipment and dramatically
reducing the cost of ownership. The IPS sensor uses multiple sensing technologies to
detect vehicles. Its unique design provides the most accurate data on the sensor
market and allows for quick installation and servicing.
BENEFITS OF IPS SENSORS
■ Only PROVEN sensor technology currently deployed in the US.
■ Ability to reset the meter to zero when a vehicle leaves the parking space.
■ Ability to prevent meter feeding. tnereby generating turnover.
■ Ability to offer courtesy time resulting in positive public perception of the
meters.
■ Access to real-time occupancy da:a.
■ Installed under the ground or in the meter dome, eliminating the need for
additional infrastructure.
■ Proven to increase revenue.
ACCURACY
IPS uses a breakthrough form of sensor accuracy testing that is transforming the way
sensor technology is evaluated within the industry. IPS is the only company that has
developed a method to accurately test sensors utilizing time-lapse video and analysis
software. IPS Group is utilizing its breakthrough technology to actively improve
sensor technology —continuing to exceed industry standards —and to generate
image -based evidence that demonstrates accuracy with real data.
Dome Mount
■ No street work required —sensor is integrated directly into the
meter dome
■ Easy access for maintenance and/or replacement
■ Configuration for any parking environment
In Ground
■ Underground sensor contains both power source and antenna for a
completely wireless solution
Pole Mount
■ No street work required —sensor is mounted on the meter pole
41
■ Easy access for maintenance and/or replacement
■ Wireless connection to the lPS meter via cellular network —no additional
infrastructure required
All sensors have a wireless connection to the IPS meter. Sensor data is communicated
and transferred via cellular network.
42
MST" PAY STATION
The MS1TM pay station is the latest generation of unattended payment systems from
IPS Group. The MS1T" incorporates the unique features of the ProvenTM IPS single-
space platform such as including enhanced payment options, modular design for
ease of servicing, powerful management system, and unparalleled power efficiency.
A video on the MS1TM may be watched here.
BENEFITS OF THE MS1T" INCLUDE:
• Flexibility: The MS1TM is available in pay -by -space, pay -and -
display, and pay -by -plate models. A simple change of the
keypad and a firmware update are all that are required.
• Robust Hardware Design: Highly -secure, stainless steel
cabinet with weather and graffiti -resistant powder coating
and scratch -resistant armored glass LCD display window.
• Unparalleled Power Efficiency: Powered by
environmentally -friendly solar panel and combination
rechargeable and back-up battery pack to maximize
ongoing power.
• Customization: Configurable buttons available for help
screens, alternative languages, max time, and more.
• Guaranteed Quality: High security stainless steel housing
with weather and graffiti -resistant powder coating make it
both durable and easy to maintain.
• improved Visibility: Blue LED lighting above the display
provides enhanced visibility for motorists, technicians, and
collections staff.
• Customer -Friendly Interface: IntelliTouchT" provides
additional flexibility when completing a transaction. Users
may begin the payment sequence in any order. The MS1TM
will then guide them through the transaction.
• Dependability: Pay stations communicate wirelessly on
the GPRS/3G/4G cellular network, ensuring fast and
reliable communications while processing secure credit
card authorizations, wireless downloads of rates and
messages, and transmissions to DMS.
• Secure Collections: Unit contains a separate maintenance
cabinet and collection vault. The cash box is housed in a
secure vault that features a six -point locking system and
high -security lock.
• Easy Maintenance: Modularly designed with the
technician in mind for easy plug -and -play maintenance.
• Future -proof Design: IPS Group's open interface provides
seamless integration with third -party systems, such as
enforcement, permitting, and ANPR (automatic number plate recognition) in order to
further optimize parking operations.
43
DATA MANAGEMENT SYSTEM
The IPS Data Management System (DMS) is a real-time, web -based application that
allows parking professionals to remotely monitor their parking network from
anywhere, at any time.
REPORTING & ANALYTICS
A comprehensive set of financial, technical, and administrative reporting features
paired with remote meter configuration make the DMS both intuitive and powerful.
DMS analytics creates a visual representation from large tables of data to help
managers gain helpful insight into the patterns and trends of their parking program
and leverage this information to derive future strategy and optimize systems.
All reports are flexible with customized views for comparison purposes and/or to
reveal "what -if" scenarios. With these fully -integrated tools. customers can better
manage the financial aspects of the Park's parking program. All reports can be
exported into various formats, including XLS, CSV, and PDF.
SEAMLESS INTEGRATION
The DMS allows managers to seamlessly integrate parking meters with vehicle
detection sensors, pay -by -cell capability, and other smart applications. A standard
web browser is the only tool required to access the DMS and to make
changes/configurations to the City's meters.
■ Hardware requirements: IPS provides a hosted DMS; there is no local
hardware required other than internet access.
44
■ Network requirements: IPS recommends a high-speed Internet connection to
the DMS service. such as cable or DSL access.
■ Operating system software requirements: An Internet browser is the only
tool required to access the system. Windows and Apple iOS are typical.
■ Browser requirements: Any current Internet browser will be sufficient to
access the IPS DMS. MS Explorer, Mozilla Firefox, Google Chrome, iOS
supported browsers are all compatible, including mobile phone browsers.
PRIMARY FEATURES
■ Real-time updates and live alerts
■ Customizable routes to maximize efficiency
■ Seamless integration with all IPS meters and sensors
■ Flexibility to use as much, or as little data as you choose
■ Ability to monitor meter health remotely
■ Analytics view options to turn data into usable charts
■ User profiles to control access
■ Compatibiity with Android OS and Apple iOS
ONGOING SUPPORT
I?S clearly understands the importance of ongoing project support. We also
understand that ongoing support is a critical element of any successful project and
the basis of a long-term partnership. Our commitment is to be exceptionally
responsive while providing our comprehensive service offerings
24/7 TELEPHONE HELP DESK & ONGOING SUPPORT
Knowledgeable, friendly service is just a phone call away.
IPS offers customer service resources with in-depth system knowledge
around the clock to ensure you get what you need, fast. Our team of
experts are available via a telephone -based help desk during normal
business hours from 8 a.m. to 5 p.m. PST, Monday through Friday. We also
offer after-hours/emergency technical support to maintain constant
coverage. Upon entering a contract, IPS will provide contact information
for all IPS senior staff.
IPS customer service can be reached toll -free at (877) 630-6638, or at
customersupport^ipsgroupinc.com for non -emergencies.
45
LIVE CHAT CAPABILITIES
Self-help support resources are right at your fingertips.
Our products have been developed so that an easy, immediate fix may be
available without the help of additional IPS personnel support. The Permit
Management System features Live Chat to help get the job done. Online
help tools include product manuals, FAQs, "how-to" training videos, and
more. These tools can be conveniently accessed 24/7 online for
authorized users.
MANUFACTURING SUPPORT
Designated technical resources are ready to help you.
As both the designer and manufacturer of its smart parking technology.
IPS is prepared to designate your City with technical resources inc'uding a
team of hardware/software engineers, database administrators, and
web/data-integration engineers for additional support.
DATA SECURITY MANAGEMENT
Your data is protected.
IPS offers ongoing data security management and backup systems
support of the Permit Management System in case of a critical failure.
PERSONALIZED FOLLOW-UP MEETINGS
Ensure all project criteria is met and exceeds expectations.
Once installation is complete, a conference call between the City, the
designated CSM, and Director of Sales is held to discuss the wrap-up of
the installation and ensure all project criteria has been met. Check -in
meetings can be held periodically to discussprogress or additional
concerns as needed.
46
CHAP T E7: ENFORCEMENT MAN
PILOT
AGEME
\IT
As a technology company, IPS Group prides itself on its heavy investment in research
and development, which allows us to maintain our unmatched market leader status
while at the same time delivering new and innovative products to meet the evolving
needs of our customers.
Many times technology outpaces the useful life of the parking equipment itself. IPS
technology is designed with the future in mind, with customer input a huge factor.
Unlike expensive legacy systems that are inflexible and are slow to modernize. IPS
technology is scalable and flexible to meet the growing needs of municipalities and
schools alike. IPS provides the latest in parking technology, built on a flexible
platform, designed to integrate with tomorrow's technologies.
IPS Group proposes a pilot program in which we, in collaboration with your Agency.
will conduct a 30 day trial to demonstrate, at no cost to your Agency. the
effectiveness of The IPS Enforcement and Processing Solutions.
As an early adopter, you will have full access to customize the Enforcement
Management Solution to your unique requirements.
•
Complete access to products and services:
Get access to a num'per of IPS Ecosystem products and
services
Fully integrated and live with your data:
Cur pilot program is not a demo but an actual
implementation of our products and services using your live
data: e.g., Process a cite, fulfill a permit, and/or run a report;
all in real time.
COMPLETELY FREE FOR 30 DAYS
47
CHAPTER 8: COST PROPOSAL
Mobile Enforcement Solution: Mobile Enforcement Device
Our Mobi!e Enforcement Solution is accessible using an easy -to -use handheld citation
writer; Offering a quick and efficient citation issuance process. Electronic citations are
immediately loaded into the Enforcement Management System (EMS) al:owing timely
access to citation information for your Agency and the public.
Mobile Enforcement
Solution
3 Year L ease (Rental)
Option
Units
Per Devise / Per Month
Unit Price
$ i50.00
INCLUDES:
■ Mobile Enforcement Device(s)
■ Mobile Enforcement Software
■ Remote Management Suite
■ Comprehensive Support
■ General Maintenance
■ Warranty Options
■ Automatic Hardware Refresh (after 3 years)
■ Data Plan
■ Installation and Training
■ Carrying Case / Protective Case / Belt Clips
ADDITIONAL ITEMS TO BE ESTIMATED BASED ON VOLUME:
■ Citation Stock and Related Materials
48
Enforcement Management Solution - Processing Services Schedule of Fees
IPS continues to exceed industry standards by offering innovative technology
solutions that bring greater efficiency to parking operations, which now includes a
parking enforcement smart technology product suite. This next -generation parking
enforcement solution from IPS manages the entire citation lifecycle from issuance to
collections and incorporates state-of-the-art real-time technology and customer
service resources.
Citation Processing
Per Citation $0.40
Registered Owner Acquisitions:
DMV requests for registered owners are submitted each business day. Most
registered owner information is retrieved within 48 hours of a citation being entered.
California
Out of State
Per Unit
% Collected
$0.00
DMV/NLETS Interface:
The Enforcement Management System interfaces with the National Law
Enforcement Telecommunications Service (NLETS) via highly -secured
communication methods to ensure vehicle registration information such as holds
and releases are obtained and processed quickly and accurately.
32%
DMV / NLETS Communication Per unit FREE
Notices and Letters:
Notice are printed in color and provide important information to the public
regarding the citation details as well as containing all information required to submit
payment. All notices, letters, and postage are provided by IPS and mailing using
first-class mail. Parking violation notices are mailed based on Agency preferred
schedule. The Agency has the ability to customize text that is printed on the notice if
49
necessary, which allows the Agency the flexibility of changing the text should
procedures change.
Delinquent Notice (Includes
Postage)
Additional Letters and
Correspondence
Per unit
Per unit
$0.69
$1.13
Telephone Customer Services
IPS trains staff with the ability to respond to calls received in English or Spanish.
Customer Service staff provides general information on each Agency's policies and
procedures with the ability to research information to assist the public.
Customer Service
Per interaction FREE
IVR Solution (Optional):
The Interactive Voice Response system (IVR) provides real-time, detailed citation
information linked to the Agency's database in English or Spanish. The public can
inquire by citation number or license plate. Pre-recorded Agency specific
information can be used. Options for reaching a Customer Service Representative
are also made available.
IVR System Per month $225.00
IVR Record & Store Calls
(Optional) Per call $0.45
IVR Call Transcription (Optional) Per call $0.90
Payment Processing:
IPS provides a lockbox service where payments can be mailed by the public.
Payment will be posted and deposited to the Agency account within 24 hours. The
Agency will have access to view deposit information online. as well as each citation
paid within that deposit. Reports are available online for the Agency to reconcile
each payment and deposit that has been made to the Agency's bank account. In
50
addition, monthly reports are available to the Agency to reconcile daily and monthly
deposit activity.
IPS accepts VISA, MasterCard, Discover and American Express via the Public Portal
website. IPS provides all credit/debit-card processing via real-time authorization and
processing. Credit/debit card payments are updated real-time to the citation
records and receipts can be printed from the system for the public. Payments by
credit card are accepted 24/7. The system secures immediate authorization from the
processor, and immediately updates the citation status in real time. The Public Portal
website is fully PCI compliant.
In person payments taken at your Agency's location can be entered into the
Enforcement Management System by your Agency's staff. This automatically
updates the citation and generates a receipt. An online, real-time report can be
generated that detai,s all funds taken by your Agency for daily reconciliation.
Lockbox Setup (one-time fee) Per unit $450.00
Mail -in Payments Per unit $0.40
Online Payments Per unit $0.40
Secure Credit Card Payments
Appeals Module:
Per $2.00 or 3% whichever is
transaction higher
Online access to the Appeals Module is available to the Agency 24/7. Real-time
access offers our clients the most current database information. All transactions
such as citation records, payments, dismissals, administrative adjudication
information, notes, registered owner information and all other citation data are
immediately displayed.
Online Appeals
Penorting Module:
Per unit FREE
We have extensive reporting that covers Citation and Officer Activities along with
Revenue and Adjudication Analysis. These reports can be automatically generated
based on your Agency's preferences. IPS will provide your Agency with a wide
variety of electronic reports. Custom reports can be created by your Agency using
51
the Enforcement Management System. All reports can be exported to PDF or Excel
format.
Reporting
Per unit FREE
Franchise Tax Board Collections (FTB):
IPS complies with all requirements set forth by the FTB for the Interagency Intercept
Collection Program. FTB qualified accounts that remain unpaid are sent to FTB once
a year for the submission of State tax returns. Once the FTB sends all intercepted
funds and detailed reports directly to your Agency, IPS will reconcile all payments
and confirm they have been updated in the Enforcement Management System. IPS
will send updates to the FT3 of any necessary information to updated account on
their system.
FTP Processing
FREE
FTB Collections
Per unit
Per unit
25%
Collections Bureau of America (CBA) 3rd Party Collections:
CBA is a privately held corporation with 50= years of experience in the collections
industry. CBA is integrated with the IPS Enforcement Management System allowing
for easy retrieval of citation data. CBA provides a comprehensive solution while
allowing flexible recovery strategies and approach to collections to meet the
Agency's needs and goals. CBA provides customized letter and notice programs,
reporting, payment options, and call center with staff trained in handling collection
matters.
Special Collections
PERMIT MANAGEMENT SYSTEM
% amount
collected
35%
The Permit Management solution offers cities, educational organizations, and other
agencies, the flexibility and convenience to manage the entire parking permit lifecycle
52
from initial design through fulfillment; a true web -based system available anytime and
anywhere.
One Time Setup
Permit Processing Fee
Permit Fulfillment (Verification)
Per Letter (includes postage)
Online & IVR Secure Credit Card
Payments - Gateway Fee
`Charged to the Public
Customization per Hour
Per unit
Per unit
Per unit
Per unit
Per
transaction
Per hour
$3, 600.00
$1.80
$0.90
$1.13
$2.00 or 3%
whichever is higher
$112.50
THREE-YEAR TOTALS -IPS ENFORCEMENT MANAGEMENT SYSTEM
Below is an estimated of total costs of the IPS systems over a three year span. Numbers
below where generated by averaging numbers that where provided by your Agency.
ENFORCEMENT MANAGEMENT SOLUTION (CITATION PROCESSING AND
HANDHELD EQUIPMENT)
Item
Cites
It
7500
Annual Total
Monthly Total
Per cite
$0.40
$3,000.00
$250.00
Collection Rate
70%
Collected Cites
5250
Payments
$0.40
$2,100.00
$175.00
Delinquent Rate
30%
Delinquent Number
2250
Delinquent Notices
$0.69
$1,552.50
$129.38
Handhelds
8
Handheld Cost
$150.00
$14,400.00
$1,200.00
Totals
$21,052.50
$1,754.38
Estimated Three Year Total
$63,157.50
Estimated - Should Not Exceed*
$85,000.00
*Does not include potential Out of State,
Special, and FTB, Collection amounts.
PERMIT MANAGEMENT SYSTEM
Item
One Time Setup
#
• 1
Annual Tote
$ 3,600.00**
MonthlyTotal
Est. Number of Permits
1000
Permit Processing Fee
$ 1.80
$
1,800.00
$ 150.00
Permit Fulfillment
$ 0.90
$
900.00
$ 75.00
Permit Letter
$ 1.13
$
1,130.00
$ 94.17
Est. Customization Hours
60
Customization Per Hour
$ 112.50
$
6,750.00
$ 562.50
Totals
$
10,580.00
$ 881.67
Three Year Total
35,340.00
Estimated - Should Not Exceed*
50,000.00
*Estimates are based on Tier Pricing. Actual volumes are not known at this time. The
above pricing is based off of a volume of 1000 permits issued per year.
** One time Charge
54
METER COST DROPOSA!_
N.5TM IPS Credit Card-Enad;ed Single -Space vleter
(includes 72-month warranty, RFID tag, meter top)
OS s -
e
a
Price ;per unit
$495 0
Shipping
$ 7.50
Installation ($2,500.00 minimum total fee)
$15.00
Post Warranty Repair Services
$85.00
MS Ongoing Fees
Secure Wireless Gateway/Data e.e and Meter
Management System Software License Fee (per meter
per month)
Option 7 Option
$5.75
$8.00
Secure Credit Card Gateway Fee (per transaction)
$C. 3
$0.05
NOTE: A functioning meter requires the installation of a meter mechanism, housing, and pole —sold
separately. Price per meter/sensor (p.er unit) is the total fixed price for the equipment. Additional
ongoing costs associated with wireless services, management system access. and credit card fees are
ongoing and outlined below. Pricing does not include any applicable state or local taxes that are
required to be paid by the City currently or in the future.
�/ehk i'e 17J3 ;ec': on Sensors r.ap":a enc Ono na
ProdtitfStnt'ece
Ptittieper Wit
In -Ground Vehicle Detection Sensors (includes 12-month
warranty)
$255.00
Dome Mount Vehicle Detection Sensors (includes 12-month
warranty)
$295.00
Pole Mount Vehicle Detection Sensors (includes 12-month
warranty)
$295.00
Vehicle IDetet P)I5t OSPes a'g6SFig' rats
Cost 3fe st: • • jar- itn`atth
Management System/Base Data Fee
53.50
Optional: Real Time Reporting Fee
$2.75
NOTE Price per sensor (per unit) is the total fixed price for the equipment. Additional ongoing costs
associated with wireless services, management system access are ongoing and outlined above. All
pricing does not include any applicable state or local taxes that are required to be paid by the city now
or in the future.
M5T" Spare Parts
Card Entry Die Casting
Price per
unit
$19.00
Qty Per 100
Meters
3
Keypad Assembly
$25.00
5
Complete Top Cover (with Lexan insert)
$69.00
3
Lexan for Top Cover
$15.00
3
Validator Connector Board
S15.00
3
Validator Connection Cable
$5.00
3
Battery Pack 795-600-H3 (non-
rechargeable)
$3fl.00
5
Solar Panel / Comms Board (GSM)
$155.00
n/a
Solar Panel / Comms Board (CDMA)
$165.00
n/a
Coin Validator
$69.00
5
Main Board
$155.00
3
Display Board
$89.00
3
Display Board with NEC
$139.00
n/a
Expiry Indicator (rear)
$15.00
3
Battery Charging Assembly (11 meters per
assembly)
$115.00
n/a
Coin Entry Slot
$2.00
3
Hybrid Card Reader (non EMV)
$49.00
5
EMV Hybrid Card Reader
$125.00
n/a
Battery Door Cover
$2.00
3
RFID Meter Housing Tag Assembly
$10.00
3
56
MS1TM Capital Costs Product/Service
IPS MS1'M Multi -Space Pay Station - Pay and Display
(includes 12 month warranty)
Price per unit
$6,450.00
BNA Module -with 600-note stacker (OPTIONAL)
$1,500.00
Pay -by -space Keypad (OPTIONAL)
$75.00
Pay -by -plate Keypad (OPTIONAL)
$200.00
EMV Contact Card Reader (OPTIONAL)
$499.00
Shipping
$20C.00
Installation
$200.00
Extended Warranty (additional 12 months)
$295.00
Extended Warranty (additional 48 months)
$995.00
NOTE: Installation includes a surface mount. No concrete work is included. The BNA option
comes with a 24-month warranty standard. Additional extended warranty for BNA will be
priced upon request. Price per unit is the total fixed price for the equipment. Additional
ongoing costs associated with wireless services. management system access. and credit card
fees are ongoing and outlined below. Pricing does not include any applicable state or local
taxes that are required to be paid by the City currently or in the future.
MS17" Ongoing Costs
Fee Type
Secure Wireless
Gateway/Data Fee and
Meter Management System
Software License Fee
Secure Credit Card Gateway
Fee (per transaction)
Option 1
(On Street)
$55.00
Included
Option 2 Option 3
(Off Street) (Off Street)
$25.00
$0.13
$55.00
$0.06
'Option 1 is currently unavailable for off-street pay stations
NOTE: Additional ongoing costs associated with wireless services, management system
access, and credit card fees are ongoing and outlined above. Pricing does not include any
applicable state or local taxes that are required to be paid by the City currently or in the
future. Ongoing fees are subject to annual adjustment due to increases in Inflation as
published by the US Bureau of Labor Statistics for All Items Consumer Price Index for All
Urban Consumers (CPI-U) for the US City Average, and will not exceed 3% annually.
57
MS1TM Spare Parts List
Standard Card Reader Only
Price per unit
$49.00
Qty per
100 Meters
n/a
Standard Card Reader Assembly with PCBA
$129.00
3
Standard EMV Contact Card Reader Assembly with
PCBA
5499.00
n/a
Coin Validator Assembly
$69.00
5
Bill Note Acceptor Assembly (with 600 note
stacker)``
$'.,500.00
2
Additional 600 note stacker cartridge
$500.00
As
needed
Solar Panel Replacement Kit
$500.00
3
Main Operating Board (with LCD and modem)
$749.00
3
LCD with Armored Glass Replacement
$250.00
3
Armored Glass Replacement
$125.00
3
Thermal Printer
$615.00
3
4-key Horizontal Keypad
$75.00
3
4-key Vertical Keypad
$75.00
3
Pay -by -Space Keypad Assembly
$165.00
n/a
Pay -by -Plate Alphanumeric Keypad Assembly
$249.00
n/a
Battery 16Ah (rechargeable)
$165.00
5
•
Additional Large Coin Canister
$199.00
As
needed
Additional Small Coin Canister —
$75.00
As needed
Coin Shutter
$199.00
3
Paper Rolls (sticky back) approx 2400 2.75" tickets
(.004" thick)
$29.50
As
needed
Paper Rolls (standard) approx 2000 3" tickets
(.0045" thick)
$21.50
As
needed
This pricing is F08. IFS Group San Diego. CA and includes all applicable discounts.
58
PARKING METER WARRANTY
IPS will provide a limited warranty for any new meter or sensor product
manufactured and supplied by IPS for 12 months. The warranty protects against
defects in materials and workmanship from the point of installation or 15 months
from the date of delivery, whichever is sooner, and 90 days from the date of delivery
received in the case of spare or repaired products. IPS does not cover defects
caused by improper care or use, lack of preventative maintenance, and does not
warranty any defects due to vanda'ism or other factors contained as a part of the
Force Majeure clause below.
Additional Warranty Provisions:
■ IPS must have the opportunity to assist in the initial deployment and system
installation.
■ Repair or replacement under warranty of any defective product (including any meter
or subcomponent) does not extend the warranty period for that product or
subcomponent.
■ IPS will either repair or replace products or subcomponents, at our discretion, that are
found to be defective within the defined warranty period.
■ Returns for credit will only apply once IPS has received defective product (including
any meter or subcomponent) and confirmed that defects were within the warranty
period and are covered under the terms and conditions of the warranty provided.
■ THE WARRANTIES CONTAINED IN THE CONTRACT DOCUMENTS ARE
CONTRACTOR'S SOLE AND EXCLUSIVE WARRANTIES. THE FULL EXTENT OF THE
CONTRACTOR'S LIABILITY FOR A WARRANTY CLAIM IS LIMITED TO THE REPAIR
OR REPLACEMENT OF THE DEFECTIVE EQUIPMENT. CONTRACTOR
AFFIRMATIVELY EXCLUDES ANY AND ALL OTHER WARRANTIES, CONDITIONS, OR
REPRESENTATIONS (EXPRESS OR IMPLIED, ORAL OR WRITTEN), WITH RESPECT
TO THE SERVICES PROVIDED INCLUDING ANY AND ALL IMPLIED WARRANTIES OR
CONDITIONS OF TITLE, MERCHANTABILITY, OR FITNESS OR SUITABILITY FOR ANY
PURPOSE (WHETHER OR NOT THE CONTRACTOR KNOWS, HAS REASON TO
KNOW, HAS BEEN ADVISED. OR IS OTHERWISE IN FACT AWARE OF ANY SUCH
PURPOSE) WHETHER ARISING BY LAW OR BY REASON OF CUSTOM OF THE
TRADE.
Exclusions:
■ Warranty voided with use of imitation or non -genuine IPS replacement parts, un-
authorized alterations, abuse, vandalism, improper handling or general misuse to the
equipment (hardware or software),, including attempted repairs that result in damage.
■ Force Majeure: IPS shall not be liable for any warranty provisions where such product
failure is as a result of Acts of Nature (including fire, flood, earthquake, storm,
hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities
(whether war is declared or not), civil war,-ebellion. revolution, insurrection, military
or usurped power or confiscation, terrorist activities, nationalization, government
sanction, blockage. embargo, labor dispute, strike, lockout or interruption or failure of
59
electricity [or cellular telecommunication failures caused by any of the events or
causes described above).
Preventative Maintenance (Meters):
■ Preventative maintenance will be similar to current single-space parking meters.
However, the primary elements will be a working battery, card reader and coin
validator.
■ Meters surfaces should be kept clean with mild soap and water.
■ The card reader heads should be cleaned with a cleaning card every 1-2 months to
ensure optimum performance. Cleaning cards may be purchased from IPS.
■ At 9-12 month increments, the coin validator shall be visually inspected for any
damage or debris. Compressed air may be used to keep the card reader and coin
acceptor clear of debris, every 9-12 months.
■ Additional preventative maintenance shall be administered by City staff at such time
as it is apparent to be necessary, even if it should occur on a more frequent basis than
described herein.
■ City, at its own cost and expense, shall keep the equipment in good repair, condition
and working order after warranty expiration.
60
7737 Kenamar Court
San Diego, CA 92121
1877 630 6638
ipsgroup.com
LICENE PLATE RECOGNITION: VIGILANT SOLUTIONS
Mobile LPR 2-Camera System w/ Integrated Processor (Expandable to 4 Cams)
!P r
wrc►t.r-
Quantity Item/Description
2
Mobile LPR 2-Camera System w/ Integrated Processor (Expandable to 4 Cams)
Includes:
4 LPR Camera Mounting Kit for 2016 Ford Transit
2 2-Camera Mobile LPR System - Extended Hardware Warranty - Years 2 & 3
1 Vigilant LPR Basic Service Package for Hosted/Managed LPR Deployments
2 Parking Enforcement System Toolkit
1 IPS Integration
1 Client Portal Account
1 Vigilant System Start Up & Commissioning of 'In Field' LPR system
1 Vigilant End User Training for LPR Systems
1 Vigilant Travel via Client Site Visit
2 Vigilant Shipping & Handling Charges
TOTAL CAPITAL COSTS: $40,433.88
7737 [(enamel' Court
San Diego, CA 92121
1877 630 6638
ips J roup.corn
ANNUAL COST ASSOCIATED WITH VIGILANT LPR SYSTEM
ec�irr'
OSIS
p F onto odes
Line Item Year 2 Year 3 Year 4 Year 5
CLK (Software) $2,997 $2,997 $2,997 $2,997
Warranty Included Included $2,997 $2,997
Integrations $2,390 $2,390 $2,390 $2,390
Parking Toolkit $3,000 $3,000 $3,000 $3,000
Total $8,387 $8,387 $10,777 $10,777
Vigilant LPR Quote Notes:
1. All prices are quoted in USD and will remain firm and in effect for 60 days.
2. Orders requiring immediate shipment may be subject to a 15% QuickShip fee.
3. Mobile computing and modem required for use and provided by others.
4. Physical installation by others. Commissioning and training by Vigilant.
5. Systems proposed can perform time limit, scofflaw, and permit enforcement.
6. Vehicle year, make, model required at time of purchase. Ford Transit used for budget.
7737 Keri rnar Court
San Diego,81 6 CA 9212638 f
1 �3 ;� I fi:4U [;roS;:?
Ipsjrou,p_corn /; 0rraxary
Scope of Work — National City, CA
Project Manager: David Rotenberg (DR)
Team: Elisa Leanos (EL), Nick Stanton (NS), Ryan Jauregui (RJ), Alex Dominguez (AD)
Revision Histo
Revision date
Revised by
Approved by
Description of change
Friday, September
28, 2018
NS
DR
Original Document
Scope of Work:
Project: Mobile Enforcement Solution — N5 Print
Start Date: 10/16/2018
Item
Days
Promise
Change Date
Project Start
0
- ----
10/16/2018
•..�. 41%3V11
*Feature Sign Off
Document
7
10/23/2018
Order Handhelds
0
10/23/2018
Citation Artwork
Approval and Sign -off
35
11/27/2018
Citation Roll Order
7
12/4/2018
Handheld Testing
14
12/18/2018
Break for Holidays
21
1/8/2019
Client Installation and
Training
10
1/18/2019
Go -Live
14
2/1/2019
Scope of Work:
Project: Enforcement Management
System
Start Date: 10/16/2018
Item
Days
Promise
Date
7737 Ker mar Cowl
Sin Diego, CA 92121
1 877 630 6638
ipsgroup.com
Change Date
/7Th
arraAr.ar4
Re
Project Start
0
10/16/2018
Woolgathering
0
10/16/2018
*Feature Sign Off7
Document
10/23/2018
Collection of all Agency
Data
7
10/30/2018
Conversion Begins
0
10/30/2018
Initial Conversion
Completed^
45
12/14/2018
Break for Holidays
21
1/4/2019
Client Installation and
Training
18
1/22/2019
Go -Live
10
2/1/2019
^ Initial Conversion Data is a set of existing (open, closed, and archived) data that the agency
and/or the agencies' existing vendor is in possession of. This data can be quiet extensive
and therefor IPS will import all critical, open, conversion data through the initial Conversion
Phase and then continue converting Agency data until completion with no Agency downtime.
Scope of Work:
Project: Permitting Solution (base
solution)
Start Date: 10/16/2018
Item
Days
Promise
7737 Kenamar Court
San Diego, CA 9212!
1 €371 6;',O 66,8
Ipsgrouu.com
Change Date
Project Start
0
10/16/2018
• VN*Jv,
Wool Gathering
7
10/23/2018
*Feature Sign Off
Document
0
10/23/2018
Beta - Testing
45
12/7/2018
Break for Holidays
21
12/28/2018
LPR Integration (if
applicable
0
12/28/2018
Public Outreach (if
applicable)
21
1/18/2019
Client Installation and
Training
4
1/22/2019
Go -Live (Base Solution)
10
2/1/2019
*For each scope of work project there is an attached Feature Sign -Off document that
requires a customer signature before Go -Live commences.
I hereby acknowledge that I have read the above and that I agree to the above Scope of Work as
requested by my Agency, I understand that any changes to the above will require an addendum to the '
signed Scope of Work and that this may mean more time and resources are required to complete the
projects listed in the Scope of Work. I understand that by requesting changes that IPS Group may
request remuneration for the time and resources used to fulfill my request.
Name
Title
Signature x
Date
M5TM SINGLE-SPACE METER
The IPS flagship product and gold standard for single-space Smart Parking meters, the patented M5TM
retrofits into existing parking meter housings to maximize infrastructure, and is fully -operational in
seconds. IPS meters provide Cities and their patrons with a simple and consistent parking user
experience that is more cost-effective, customer -friendly, and more reliable than alternatives. The credit
card -enabled single-space smart meter patented by IPS offers multiple payment options including coins,
credit/debit card, optional NFC/contactless payment (such as Apple Pay and Android Pay), smart card,
and tokens; access to real-time data, solar power technology, and a comprehensive web -based meter
management system.
Physical Features
• Mechanism is protected by zinc alloy meter dome and UV resistant, anti -fog
Lexan cover W
• Keypad has four easy -to -read mechanical buttons for intuitive payment
navigation —rated at more than 250,000 cycles FE'
• Tri-colored LED lights on front and back of meter alert enforcement officers
of meter status: paid (green), unpaid (red), and meter fault (yellow)
• Vandal resistant coin slot/chute allows for worry -free operation and quick
servicing
• Environmentally -friendly solar panel and combination rechargeable/back-up
battery pack maximize ongoing power
• Proven ability to operate under varying environmental conditions such as
snow, sleet, rain, humidity, dust storms, extreme cold, and extreme heat
• RFID technology automatically identifies the meter location and downloads
the correct operating configurations
IMPLEMENTATION PLAN
Below is an anticipated schedule of events based on the signing of a contract or approval to proceed from
the City. The target timeline listed below is relative to the Notice to Proceed ("NTP") that the City will give
to IPS upon receipt of a fully executed contract. Many of these activities happen in parallel. Below is a
standard installation/implementation timeline. IPS will work with the City to meet their desired installation
dates.
Task
Notice to Proceed (NTP)
Party
City/IPS
Target Timeline
TBD
Define & Map all Meter Installation Locations
City/IPS
30 calendar days
Complete Meter Configuration Data Sheets
City/IPS
30 calendar days
Complete Credit Card Processing Information
City/IPS
30 calendar days
Meter Programming Configuration Approved
City
30 calendar days
Meter Locations Site Preparations
City/IPS
45 calendar days
Initial Public Outreach
City Marketing provided by IPS may include websites,
brochures, video tutorials, etc. as determined by the City
and IPS as most appropriate. Details regarding our city
marketing offering is included in the Appendix.
City/IPS
Immediately before and
during implementation
Meter Solution Implementation, Delivery
IPS
75 calendar days
Meter Prep, Testing & Installation
City/IPS
Immediately following
delivery
Meter Installation Completed
IPS
90 calendar days
On -Site Hardware Training of City/Parking personnel (1-2
days)
Course details can be found in the following pages.
City/IPS
At the time of delivery and
installation
DMS Webinar Training for City/Parking Personnel (1-2
sessions)
Course details can be found in the following pages.
City/IPS
Prior to and at the time of
delivery and installation
Continued Public Outreach
City/IPS
During and approx. 1
week after installation
Post -Installation follow-up meeting
Conference call including designated CSM, Director of
Sales and City to discuss and ensure all criteria has been
met and system is meeting expectations.
City/IPS
Post Installation
RESOLUTION NO. 2018 — 183
RESOLUTION OF THE CITY COUNCIL OF THE CITY OF NATIONAL CITY
AUTHORIZING THE MAYOR TO EXECUTE A THREE-YEAR
AGREEMENT WITH IPS GROUP, INC., FOR A NOT -TO -EXCEED
AMOUNT OF $320,000 TO PROVIDE PARKING MANAGEMENT
AND PARKING ENFORCEMENT SOLUTIONS
WHEREAS, on June 20, 2017, through the adoption of Resolution No. 2017-103,
the City Council approved the Parking Action Plan ("PAP") for Downtown National City to
address existing and future parking demands, and directed staff to take all necessary actions for
PAP implementation, including but not limited to, continued public outreach, data collection, and
reporting; and
WHEREAS, on November 7, 2017, through the adoption of Ordinance No. 2017-
2441, the City Council adopted the Downtown Specific Plan Proposed Amendment that
identifies parking as one of the Specific Plan's goals for future public and private development;
and
WHEREAS, City staff researched a variety of vendors offering products and
services to address the City's parking management and enforcement needs and found that IPS
Group, Inc., provided a comprehensive proposal that incorporates all of the City's parking
management and enforcement needs; and
WHEREAS, IPS Group, Inc., is a provider of parking management equipment,
products, and services that meet the City's parking management needs and is qualified by
experience and ability to perform the services desired by the City, and the IPS Group is willing
to perform such services; and
WHEREAS, the City desires to enter into a three-year Agreement with IPS
Group, Inc., for a not -to -exceed amount of $320,000 to provide parking management equipment
to include single-space parking meters, hand-held mobile enforcement devices, license plate
reader (LPR) equipment and software, web -based parking management enforcement and
permit software, data collection, and technical support
NOW, THEREFORE, BE IT RESOLVED that the City Council of the City of
National City hereby authorizes the Mayor to execute a three-year Agreement with IPS Group,
Inc., for a not -to -exceed amount of $320,000 to provide parking management and enforcement,
solutions.
PASSED and ADOPTED this 16th day of Octob , 18.
ATTEST:
N
Michael R. Dalla, pity Clerk
Morrison, Mayor
APPROVED AS TO FORM:
Mri-'Jones
Attorney
1
Passed and adopted by the Council of the City of National City, California, on
October 16, 2018 by the following vote, to -wit:
Ayes: Councilmembers Cano, Mendivil, Morrison, Rios, Sotelo-Solis.
Nays: None.
Absent: None.
Abstain: None.
AUTHENTICATED BY: RON MORRISON
Mayor of the City of National City, California
MICHAEL R. DALLA
City Clerk of the City of National City, California
By:
Deputy
I HEREBY CERTIFY that the above and foregoing is a full, true and correct copy of
RESOLUTION NO. 2018-183 of the City of National City, California, passed and
adopted by the Council of said City on October 16, 2018.
City Cl rk of the City National City, California
By:
Deputy
CITY OF NATIONAL CITY, CALIFORNIA
COUNCIL AGENDA STATEMENT
MEETING DATE: October 16, 2018
AGENDA ITEM NO.: 19
cM TITLE:
Resolution of the City Council of the City of National City authorizing the Mayor to execute a three year
Service Agreement with IPS Group, Inc., for a not -to -exceed amount of $320,000 to provide Parking
Management and Enforcement solutions.
PREPARED BY: Ray Roberson, Management Analyst II DEPARTMENT: Engineering and Public Works
PHONE: 619-336-4583 APPROVED BY:
EXPLANATION:
See staff report.
FINANCIAL STATEMENT:
ACCOUNT NO.
APPROVED: /� FINANCE
APPROVED: MIS
[xxx-xxx-xxx-xxx] (Expenditure Account TBD) - $320,000
General Fund fund balance will be used and then reimbursed through the Parking Authority.
ENVIRONMENTAL REVIEW:
This is not a project and, therefore, not subject to environmental review.
ORDINANCE: INTRODUCTION FINAL ADOPTION r
STAFF RECOMMENDATION:
Adopt the resolution, authorizing the Mayor to execute a three year Service Agreement with IPS Group, Inc., for a
not -to -exceed amount of $320,000 to provide Parking Management and Enforcement solutions.
BOARD / COMMISSION RECOMMENDATION:
-TACHMENTS:
Explanation
2. Service Agreement with Exhibit A
450/k7i,, no- -204- / r a
EXPLANATION
On June 20, 2017, through the adoption of Resolution No. 2017-103, the City Council
approved the Parking Action Plan (PAP) for Downtown National City. The PAP addresses
existing and future parking demand, and directs staff to take all necessary actions for
PAP implementation, including but not limited to, continued public outreach, data
collection, and reporting.
Additionally, on November 7, 2017, through the adoption of Ordinance No. 2017-2441,
the City Council adopted the Downtown Specific Plan Proposed Amendment which
identifies parking as one of the Specific Plan's goals for future public and private
development.
City staff researched a variety of vendors offering products and services to address its
parking management and enforcement needs. Several vendors offered products and
services, but only one vendor, IPS Group, Inc., provided the City with a comprehensive
proposal which incorporates all of the City's parking management and enforcement
needs. IPS Group, Inc. was very proactive in contacting the City and meeting with staff
on several occasions to discuss and identify the City's parking management and
enforcement issues. The resulting proposal includes parking management, parking
enforcement, and an online permit management system.
Applicable components of the proposal:
• Single-space digital parking meters
• Mapping permit parking districts and time restricted zones
• License Plate Reader technology — both handheld and vehicle mounted, for use
by Parking Enforcement staff
• Online parking enforcement management system
• Online parking permit management system
In 2015, Region 14 Education Service Center, through the National Cooperative
Purchase Alliance (NCPA), advertised a Request for Proposal (RFP #07-15) for Parking
Meters, Single and Multi -Space. IPS Group, Inc. responded to the RFP and was
subsequently awarded an annual contract. Copies of the RFP and IPS Group, Inc.
response to the RFP are on file in the Engineering and Public Works Department.
In addition to the NCPA award, IPS Group, Inc. provides parking management and
enforcement products and services to several other cities and government agencies
including the City of Eugene, OR; Easton Town Center, TX; University of Minnesota,
Duluth, MN; College Station, TX; City of Albuquerque, NM; City of Salt Lake City, UT; City
of Los Angeles, CA; and City of San Diego, CA.
IPS Group, Inc., in cooperation with city staff, will conduct a two-phase approach for the
parking management and enforcement components implementation. Phase I will include
-1-
implementation of the license plate reader technology, online permit management, and
parking management. Phase II will be installation of parking meters in designated areas
throughout the City. Each phase is expected to take six months. The initial roll -out will be
in Downtown. The next areas will include Westside and the Marina District.
At a subsequent meeting City staff will present an update to Title 11 "Vehicle and Traffic"
of the municipal code to establish a new parking district for Downtown and Marina District.
At that meeting, the areas of the parking management and enforcement implementation
will be defined.
-2-
AGREEMENT
BY AND BETWEEN
THE CITY OF NATIONAL CITY
AND
I.P.S. GROUP, INC.
THIS AGREEMENT is entered into on this 16th day of October, 2018, by and between
the CITY OF NATIONAL CITY, a municipal corporation (the "CITY"), and I.P.S. GROUP,
INC., a Pennsylvania corporation (the "CONTRACTOR").
RECITALS
WHEREAS, the CITY desires to employ a CONTRACTOR to provide a comprehensive
Pilot Parking Enforcement Management System and Permit System.
WHEREAS, the CITY has determined that the CONTRACTOR is a provider of parking
management equipment, products, and services to meet the City's parking management needs
and is qualified by experience and ability to perform the services desired by the CITY, and the
CONTRACTOR is willing to perform such services.
NOW, THEREFORE, THE PARTIES HERETO DO MUTUALLY AGREE AS
FOLLOWS:
1. ENGAGEMENT OF CONTRACTOR. The CITY agrees to engage the
CONTRACTOR to provide parking management equipment to include single-space parking
meters, hand-held mobile enforcement devices, license plate reader (LPR) equipment and
software; web -based parking management enforcement and permit software; data collection; and
technical support, and the CONTRACTOR agrees to perform the services set forth here in
accordance with all terms and conditions contained herein.
The CONTRACTOR represents that all services shall be performed directly by
the CONTRACTOR or under direct supervision of the CONTRACTOR.
2. EFFECTIVE DATE AND LENGTH OF AGREEMENT. This Agreement
will become effective on October 16, 2018. The duration of this Agreement is for the period of
October 16, 2018 through October 15, 2021. Completion dates or time durations for specific
portions of the project are set forth in Exhibit "A". This Agreement may be extended by mutual
written agreement upon the same terms and conditions for an additional one (1) year terms. The
Parties may exercise up to three one-year extensions. Any extension of this Agreement must be
approved in writing by the City Manager.
3. SCOPE OF SERVICES. The CONTRACTOR will perform the following
services as set forth in the attached Exhibit "A";
a. procurement and programming of single-space digital parking meters;
b. mapping of permit parking districts and time restricted zones;
c. procurement, programming, and installation of License Plate Reader
technology (both handheld and vehicle mounted) for use by Parking Enforcement
staff;
d. implementaton and support for online parking enforcement management
system;
e. implementation and support for online parking permit management system.
The CONTRACTOR shall be responsible for all research and reviews related to
the work and shall not rely on personnel of the CITY for such services, except as authorized in
advance by the CITY. The CONTRACTOR shall appear at meetings specified in Exhibit "A" to
keep staff and City Council advised of the progress on the project.
The CITY may unilaterally, on sixty (60) days written notice, or upon request
from the CONTRACTOR, from time to time reduce or increase the Scope of Services to be
performed by the CONTRACTOR under this Agreement. Upon doing so, the CITY and the
CONTRACTOR agree to meet in good faith and confer for the purpose of negotiating a
corresponding reduction or increase in the compensation associated with said change in services.
4. PROJECT COORDINATION AND SUPERVISION. Stephen Manganiello,
Director of Public Works/City Engineer hereby is designated as the Project Coordinator for the
CITY and will monitor the progress and execution of this Agreement. The CONTRACTOR shall
assign a single Project Director to provide supervision and have overall responsibility for the
progress and execution of this Agreement for the CONTRACTOR. Nick Stanton, Director of
Business Development, is designated as the Project Director for the CONTRACTOR.
5. COMPENSATION AND PAYMENT. The compensation for the
CONTRACTOR shall be based on monthly billings covering actual work performed. Billings
shall include labor classifications, respective rates, hours worked and also materials, if any. The
total cost for all work described in Exhibit "A" shall not exceed $320,000. The compensation for
the CONTRACTOR'S work shall not exceed the rates set forth in Exhibit "A". Monthly invoices
will be processed for payment and remitted within thirty (30) days from receipt of invoice,
provided that work is accomplished consistent with Exhibit "A", as determined by the CITY,
consistent with Section 6
The CONTRACTOR shall maintain all books, documents, papers, employee time
sheets, accounting records, and other evidence pertaining to costs incurred, and shall make such
materials available at its office at all reasonable times during the term of this Agreement and for
three (3) years from the date of final payment under this Agreement, for inspection by the CITY,
and for furnishing of copies to the CITY, if requested.
6. ACCEPTABILITY OF WORK. The CITY shall decide any and all questions
which may arise as to the quality or acceptability of the services performed and the manner of
performance, the acceptable completion of this Agreement, and the amount of compensation due.
In the event the CONTRACTOR and the CITY cannot agree to the quality or acceptability of the
work, the manner of performance and/or the compensation payable to the CONTRACTOR in
this Agreement, the CITY or the CONTRACTOR shall give to the other written notice. Within
ten (10) business days, the CONTRACTOR and the CITY shall each prepare a report which
supports their position and file the same with the other party.
Standard Agreement Page 2 of 12 City of National City and
Revised July 2017 IPS Group, Inc.
7. DISPOSITION AND OWNERSHIP OF DOCUMENTS. The Memoranda,
Reports, Maps, Drawings, Plans, Specifications, and other documents prepared by the
CONTRACTOR solely for this project, whether paper or electronic, shall become the property of
the CITY for use with respect to this project, and shall be turned over to the CITY upon
completion of the project, or any phase thereof, as contemplated by this Agreement.
Contemporaneously with the transfer of documents, the CONTRACTOR hereby
assigns to the CITY, and CONTRACTOR thereby expressly waives and disclaims any copyright
in, and the right to reproduce, all written material, drawings, plans, specifications, or other work
prepared under this Agreement, except upon the CITY'S prior authorization regarding
reproduction, which authorization shall not be unreasonably withheld. The CONTRACTOR
shall, upon request of the CITY, execute any further document(s) necessary to further effectuate
this waiver and disclaimer.
The CONTRACTOR agrees that the CITY may use, reuse, alter, reproduce, modify, assign,
transfer, or in any other way, medium, or method utilize the CONTRACTOR'S written work
product for the CITY'S purposes, and the CONTRACTOR expressly waives and disclaims any
residual rights granted to it by Civil Code Sections 980 through 989 relating to intellectual
property and artistic works.Nothing contained herein (including any right contained in Section
19 D) shall constitute a transfer, assignment or alienation of the intellectual property rights
vesting in IPS in respect of any product or software of IPS which vested before or vests in IPS
after the commencement of this Agreement even if resulting from the execution of this
Agreement. In exercising any of the City's rights under this Agreement, the City will not
adversely affect IPS' intellectual property rights in and to the products and/or software subject to
this Agreement.
Any modification or reuse by the CITY of documents, drawings, or specifications
prepared by the CONTRACTOR shall relieve the CONTRACTOR from liability under Section
14, but only with respect to the effect of the modification or reuse by the CITY, or for any
liability to the CITY should the documents be used by the CITY for some project other than
what was expressly agreed upon within the Scope of Services of this project, unless otherwise
mutually agreed in writing.
8. INDEPENDENT CONTRACTOR. Both parties hereto in the performance of
this Agreement will be acting in an independent capacity and not as agents, employees, partners,
or joint venturers with one another. Neither the CONTRACTOR nor the CONTRACTOR'S
employees are employees of the CITY, and are not entitled to any of the rights, benefits, or
privileges of the CITY'S employees, including but not limited to retirement, medical, unemploy-
ment, or workers' compensation insurance.
This Agreement contemplates the personal services of the CONTRACTOR and
the CONTRACTOR'S employees, and it is recognized by the parties that a substantial
inducement to the CITY for entering into this Agreement was, and is, the professional reputation
and competence of the CONTRACTOR and its employees. Neither this Agreement nor any
interest herein may be assigned by the CONTRACTOR without the prior written consent of the
CITY. Nothing herein contained is intended to prevent the CONTRACTOR from employing or
hiring as many employees, or SUBCONTRACTORS, as the CONTRACTOR may deem
necessary for the proper and efficient performance of this Agreement. All agreements by
CONTRACTOR with its SUBCONTRACTOR(S) shall require the SUBCONTRACTOR(S) to
adhere to the applicable terms of this Agreement.
Standard Agreement Page 3 of 12
Revised July 2017 IPS Group, Inc.
-5-
City of National City and
9. CONTROL. Neither the CITY nor its officers, agents, or employees shall have
any control over the conduct of the CONTRACTOR or any of the CONTRACTOR' S
employees, except as herein set forth, and the CONTRACTOR or the CONTRACTOR'S agents,
servants, or employees are not in any manner agents, servants, or employees of the CITY, it
being understood that the CONTRACTOR its agents, servants, and employees are as to the
CITY wholly independent CONTRACTOR, and that the CONTRACTOR'S obligations to the
CITY are solely such as are prescribed by this Agreement.
10. COMPLIANCE WITH APPLICABLE LAW. The CONTRACTOR, in the
performance of the services to be provided herein, shall comply with all applicable state and
federal statutes and regulations, and all applicable ordinances, rules, and regulations of the City
of National City, whether now in force or subsequently enacted. The CONTRACTOR and each
of its SUBCONTRACTOR(S), shall obtain and maintain a current City of National City business
license prior to and during performance of any work pursuant to this Agreement.
11. LICENSES, PERMITS, ETC. The CONTRACTOR represents and covenants
that it has all licenses, permits, qualifications, and approvals of whatever nature that are legally
required to practice its profession. The CONTRACTOR represents and covenants that the
CONTRACTOR shall, at its sole cost and expense, keep in effect at all times during the term of
this Agreement, any license, permit, or approval which is legally required for the
CONTRACTOR to practice its profession.
12. STANDARD OF CARE.
A. The CONTRACTOR, in performing any services under this Agreement,
shall perform in a manner consistent with that level of care and skill ordinarily exercised by
members of the CONTRACTOR'S trade or profession currently practicing under similar
conditions and in similar locations. The CONTRACTOR shall take all special precautions
necessary to protect the CONTRACTOR'S employees and members of the public from risk of
harm arising out of the nature of the work and/or the conditions of the work site.
B. Unless disclosed in writing prior to the date of this Agreement, the
CONTRACTOR warrants to the CITY that it is not now, nor has it for the five (5) years
preceding, been debarred by a governmental agency or involved in debarment, arbitration or
litigation proceedings concerning the CONTRACTOR'S professional performance or the
furnishing of materials or services relating thereto.
C. The CONTRACTOR is responsible for identifying any unique products,
treatments, processes or materials whose availability is critical to the success of the project for
which the CONTRACTOR has been retained to perform, within the time requirements of the
CITY, or, when no time is specified, then within a commercially reasonable time. Accordingly,
unless the CONTRACTOR has notified the CITY otherwise, the CONTRACTOR warrants that,
at the time of supply thereof, all products, materials, processes or treatments identified in the
project documents prepared for the CITY are reasonably commercially available. Any failure by
the CONTRACTOR to use due diligence under this sub -section will render the CONTRACTOR
liable to the CITY for any increased costs that result from the CITY'S later inability to obtain the
specified items or any reasonable substitute within a price range that allows for project
completion in the time frame specified or, when not specified, then within a commercially
reasonable time.
Standard Agreement
Page 4 of 12
City of National City and
Revised July 2017 IPS Group, Inc.
-6-
13. NON-DISCRIMINATION PROVISIONS. The CONTRACTOR shall not
discriminate against any employee or applicant for employment because of age, race, color,
ancestry, religion, sex, sexual orientation, marital status, national origin, physical handicap, or
medical condition. The CONTRACTOR will take positive action to insure that applicants are
employed without regard to their age, race, color, ancestry, religion, sex, sexual orientation,
marital status, national origin, physical handicap, or medical condition. Such action shall include
but not be limited to the following: employment, upgrading, demotion, transfer, recruitment or
recruitment advertising, layoff or termination, rates of pay or other forms of compensation, and
selection for training, including apprenticeship. The CONTRACTOR agrees to post in
conspicuous places available to employees and applicants for employment any notices provided
by the CITY setting forth the provisions of this non-discrimination clause.
14. CONFIDENTIAL INFORMATION. The CITY may from time to time
communicate to the CONTRACTOR certain confidential information to enable the
CONTRACTOR to effectively perform the services to be provided herein. The CONTRACTOR
shall treat all such information as confidential and shall not disclose any part thereof without the
prior written consent of the CITY. The CONTRACTOR shall limit the use and circulation of
such information, even within its own organization, to the extent necessary to perform the
services to be provided herein. The foregoing obligation of this Section 14, however, shall not
apply to any part of the information that (i) has been disclosed in publicly available sources of
information; (ii) is, through no fault of the CONTRACTOR, hereafter disclosed in publicly
available sources of information; (iii) is already in the possession of the CONTRACTOR without
any obligation of confidentiality; or (iv) has been or is hereafter rightfully disclosed to the
CONTRACTOR by a third party, but only to the extent that the use or disclosure thereof has
been or is rightfully authorized by that third party.
The CONTRACTOR shall not disclose any reports, recommendations,
conclusions or other results of the services or the existence of the subject matter of this
Agreement without the prior written consent of the CITY. In its performance hereunder, the
CONTRACTOR shall comply with all legal obligations it may now or hereafter have respecting
the information or other property of any other person, firm or corporation.
CONTRACTOR shall be liable to CITY for any damages caused by breach of this
condition, pursuant to the provisions of Section 15.
15. INDEMNIFICATION AND HOLD HARMLESS. The CONTRACTOR
agrees to defend, indemnify and hold harmless the CITY, its officers, officials, agents,
employees, and volunteers against and from any and all liability, loss, cyber-related risks that
include theft, loss or misuse of data, release of private information and responsibility for costs,
regulatory fines and penalties as well as credit monitoring expenses, damages to property,
injuries to, or death of any person or persons, and all claims, demands, suits, actions,
proceedings, reasonable attorneys' fees, and defense costs, of any kind or nature, including
workers' compensation claims, of or by anyone whomsoever, resulting from or arising out of the
CONTRACTOR'S performance or other obligations under this Agreement; provided, however,
that this indemnification and hold harmless shall not include any claims or liability arising from
the established sole negligence or willful misconduct of the CITY, its agents, officers, employees
or volunteers. CITY will cooperate reasonably in the defense of any action, and CONTRACTOR
shall employ competent counsel, reasonably acceptable to the City Attorney.
Standard Agreement Page 5 of 12
Revised July 2017 IPS Group, Inc.
-7-
City of National City and
The indemnity, defense, and hold harmless obligations contained herein shall
survive the termination of this Agreement for any alleged or actual omission, act, or negligence
under this Agreement that occurred during the term of this Agreement.
CONTRACTOR'S total liability for any costs arising under this Section shall not
exceed the actual cost of those regulatory fines and penalties, as well as credit monitoring
expenses described in this Section. CONTRACTOR'S total liability for any other costs, aside
from cyber-related theft, loss, misuse, arising under this Section shall not exceed the amount
covered by CONTRACTOR'S insurance described in Section 17.
16. WORKERS' COMPENSATION. The CONTRACTOR shall comply with all
of the provisions of the Workers' Compensation Insurance and Safety Acts of the State of
California, the applicable provisions of Division 4 and 5 of the California Labor Code and all
amendments thereto; and all similar State or federal acts or laws applicable; and shall indemnify,
and hold harmless the CITY and its officers, employees, and volunteers from and against all
claims, demands, payments, suits, actions, proceedings, and judgments of every nature and
description, including reasonable attorney's fees and defense costs presented, brought or
recovered against the CITY or its officers, employees, or volunteers, for or on account of any
liability under any of said acts -which may be incurred by reason of any work to be performed by
the CONTRACTOR under this Agreement.
17. INSURANCE. The CONTRACTOR, at its sole cost and expense, shall'purchase
and maintain, and shall require its SUBCONTRACTOR(S), when applicable, to purchase and
maintain throughout the term of this Agreement, the following insurance policies:
A. ® If checked, Professional Liability Insurance (errors and
omissions) with minimum limits of $1,000,000 per occurrence.
B. Automobile Insurance covering all bodily injury and property damage
incurred during the performance of this Agreement, with a minimum coverage of $1,000,000
combined single limit per accident. Such automobile insurance shall include owned, non -owned,
and hired vehicles ("any auto"). The policy shall name the CITY and its officers, agents,
employees, and volunteers as additional insureds, and a separate additional insured endorsement
shall be provided.
C. Commercial General Liability Insurance, with minimum limits of
$1,000,000 per occurrence and $2,000,000 aggregate with a $2,000,000 umbrella policy,
covering all bodily injury and property damage arising out of its operations, work, or
performance under this Agreement. The policy shall name the CITY and its officers, agents,
employees, and volunteers as additional insureds, and a separate additional insured endorsement
shall be provided. The general aggregate limit must apply solely to this "project" or "location".
The "project" or "location" should be noted with specificity on an endorsement that shall be
incorporated into the policy.
D. Workers' Compensation Insurance in an amount sufficient to meet
statutory requirements covering all of CONTRACTOR'S employees and employers' liability
insurance with limits of at least $1,000,000 per accident. In addition, the policy shall be endorsed
Standard Agreement Page 6 of 12 City of National City and
Revised July 2017 IPS Group, Inc.
-g-
with a waiver of subrogation in favor of the CITY. Said endorsement shall be provided prior to
commencement of work under this Agreement.
If CONTRACTOR has no employees subject to the California Workers'
Compensation and Labor laws, CONTRACTOR shall execute a Declaration to that effect. Said
Declaration shall be provided to CONTRACTOR by CITY.
E. Cyber Liability Insurance, with limits not less than $2,000,000 per
occurrence or claim, $2,000,000 aggregate.
this -agreement -and Coverage shall
include, but not be limited to, claims involving infringement of intellectual property, including
but not limited to infringement of copyright, trademark, trade dress, invasion of privacy
violations, information theft, damage to or destruction of electronic information, release of
private information, alteration of electronic information, extortion and network security. The
policy shall provide coverage for breach response costs as well as regulatory fines and penalties
as well as credit monitoring expenses . The
policy shall name the CITY, its officers, officials, employees, and volunteers as additional
insureds on the Cyber Liability policy with respect to liability arising out of work or operations
performed by or on behalf of CONTRACTOR including materials, parts, or equipment furnished
in connection with such work or operations.
F. The aforesaid policies shall constitute primary insurance as to the CITY,
its officers, officials, employees, and volunteers, so that any other policies held by the CITY
shall not contribute to any loss under said insurance. Said policies shall provide for thirty (30)
days prior written notice to the CITY's Risk Manager, at the address listed in subsection H
below, of cancellation or material change.
G. If required insurance coverage is provided on a "claims made" rather than
"occurrence" form, the CONTRACTOR shall maintain such insurance coverage for three years
after expiration of the term (and any extensions) of this Agreement. In addition, the "retro" date
must be on or before the date of this Agreement.
H. The Certificate Holder for all policies of insurance required by this
Section shall be:
City of National City
do Risk Manager
1243 National City Boulevard
National City, CA 91950-4397
I. Insurance shall be written with only insurers authorized to conduct
business in California that hold a current policy holder's alphabetic and financial size category
rating of not less than A:VII according to the current Best's Key Rating Guide, or a company of
equal financial stability that is approved by the CITY'S Risk Manager. In the event coverage is
provided by non -admitted "surplus lines" carriers, they must be included on the most recent
California List of Eligible Surplus Lines Insurers (LESLI list) and otherwise meet rating
requirements.
J. This Agreement shall not take effect until certificate(s) or other sufficient
proof that these insurance provisions have been complied with, are filed with and approved by
the CITY'S Risk Manager. If the CONTRACTOR does not keep all of such insurance policies in
full force and effect at all times during the terms of this Agreement, the CITY may elect to treat
Standard Agreement
Page 7 of 12
City of National City and
Revised July 2017 IPS Group, Inc.
-9-
the failure to maintain the requisite insurance as a breach of this Agreement and terminate the
Agreement as provided herein.
K. All deductibles and self -insured retentions in excess of $10,000 must be
disclosed to and approved by the CITY.
L. If the CONTRACTOR maintains broader coverage or higher limits (or
both) than the minimum limits shown above, the CITY requires and shall be entitled to the
broader coverage or higher limits (or both) maintained by the CONTRACTOR. Any available
insurance proceeds in excess of the specified minimum limits of insurance and coverage shall be
available to the CITY.
18. LEGAL FEES. If any party brings a suit or action against the other party arising
from any breach of any of the covenants or agreements or any inaccuracies in any of the
representations and warranties on the part of the other party arising out of this Agreement, then
in that event, the prevailing party in such action or dispute, whether by final judgment or out -of -
court settlement, shall be entitled to have and recover of and from the .other party all costs and
expenses of suit, including attorneys' fees.
For purposes of determining who is to be considered the prevailing party, it is stipulated
that attorney's fees incurred in the prosecution or defense of the action or suit shall not be
considered in determining the amount of the judgment or award. Attorney's fees to the prevailing
party shall, in addition, be limited to the amount of attorney's fees incurred by the prevailing
party in its prosecution or defense of the action.
19. TERMINATION.
A. This Agreement may be terminated with or without cause by the CITY.
Termination without cause shall be effective only upon 60-day's written notice to the
CONTRACTOR. During said 60-day period the CONTRACTOR shall perform all services in
accordance with this Agreement.
B. This Agreement may also be terminated immediately by the CITY for
cause in the event of a material breach of this Agreement, misrepresentation by the
CONTRACTOR in connection with the formation of this Agreement or the performance of
services, or the failure to perform services as directed by the CITY.
C. Termination with or without cause shall be effected by delivery of written
Notice of Termination to the CONTRACTOR as provided for herein.
D. In the event of termination, all finished or unfinished Memoranda Reports,
Maps, Drawings, Plans, Specifications and other documents prepared by the CONTRACTOR,
whether paper or electronic, shall immediately become the property of and be delivered to the
CITY, and the CONTRACTOR shall be entitled to receive just and equitable compensation for
any work satisfactorily completed on such documents and other materials up to the effective date
of the Notice of Termination, not to exceed the amounts payable hereunder, and less any
damages caused the CITY by the CONTRACTOR'S breach, if any. Thereafter, ownership of
said written material shall vest in the CITY all rights set forth in Section 7.
E. The CITY further reserves the right to immediately terminate this
Agreement upon: (1) the filing of a petition in bankruptcy affecting the CONTRACTOR; (2) a
reorganization of the CONTRACTOR for the benefit of creditors; or (3) a business
reorganization, change in business name or change in business status of the CONTRACTOR.
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Revised July 2017 IPS Group, Inc.
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City of National City and
20. NOTICES. All notices or other communications required or permitted hereunder
shall be in writing, and shall be personally delivered; or sent by overnight mail (Federal Express
or the like); or sent by registered or certified mail, postage prepaid, return receipt requested; or
sent by ordinary mail, postage prepaid; or telegraphed or cabled; or delivered or sent by telex,
telecopy, facsimile or fax; and shall be deemed received upon the earlier of (i) if personally
delivered, the date of delivery to the address of the person to receive such notice, (ii) if sent by
overnight mail, the business day following its deposit in such overnight mail facility, (iii) if
mailed by registered, certified or ordinary mail, five (5) days (ten (10) days if the address is
outside the State of California) after the date of deposit in a post office, mailbox, mail chute, or
other like facility regularly maintained by the United States Postal Service, (iv) if given by
telegraph or cable, when delivered to the telegraph company with charges prepaid, or (v) if given
by telex, telecopy, facsimile or fax, when sent. Any notice, request, demand, direction or other
communication delivered or sent as specified above shall be directed to the following persons:
To CITY: Stephen Manganiello
Director of Public Works/City Engineer
Engineering and Public Works Department
City of National City
1243 National City Boulevard
National City, CA 91950-4397
To CONTRACTOR:
Nick Stanton
Director of Business Development
IPS Group, Inc.
7737 Kenamar Court
San Diego, CA 92121
Notice of change of address shall be given by written notice in the manner
specified in this Section. Rejection or other refusal to accept or the inability to deliver because of
changed address of which no notice was given shall be deemed to constitute receipt of the notice,
demand, request or communication sent. Any notice, request, demand, direction or other
communication sent by cable, telex, telecopy, facsimile or fax must be confirmed within forty-
eight (48) hours by letter mailed or delivered as specified in this Section.
21. CONFLICT OF INTEREST AND POLITICAL REFORM ACT
OBLIGATIONS. During the term of this Agreement, the CONTRACTOR shall not perform
services of any kind for any person or entity whose interests conflict in any way with those of the
CITY. The CONTRACTOR also agrees not to specify any product, treatment, process or
material for the project in which the CONTRACTOR has a material financial interest, either
direct or indirect, without first notifying the CITY of that fact. The CONTRACTOR shall at all
times comply with the terms of the Political Reform Act and the National City Conflict of
Interest Code. The CONTRACTOR shall immediately disqualify itself and shall not use its
official position to influence in any way any matter coming before the CITY in which the
CONTRACTOR has a financial interest as defined in Government Code Section 87103. The
Standard Agreement Page 9 of 12 City of National City and
Revised July 2017 IPS Group, Inc.
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CONTRACTOR represents that it has no knowledge of any financial interests that would require
it to disqualify itself from any matter on which it might perform services for the CITY.
❑ If checked, the CONTRACTOR shall comply with all of the reporting
requirements of the Political Reform Act and the National City Conflict of Interest Code.
Specifically, the CONTRACTOR shall file a Statement of Economic Interests with the City
Clerk of the City of National City in a timely manner on forms which the CONTRACTOR shall
obtain from the City Clerk.
The CONTRACTOR shall be strictly liable to the CITY for all damages, costs or
expenses the CITY may suffer by virtue of any violation of this Section 21 by the
CONTRACTOR.
22. PREVAILING WAGES. State prevailing wage rates may apply to work
performed under this Agreement. State prevailing wages rates apply to all public works contracts
as set forth in California Labor Code, including but not limited to, Sections 1720,1720.2, 1720.3,
1720.4, and 1771. Contractor is solely responsible to determine if State prevailing wage rates
apply and, if applicable, pay such rates in accordance with all laws, ordinances, rules, and
regulations.
23. MISCELLANEOUS PROVISIONS.
A. Computation of Time Periods. If any date or time period provided for in
this Agreement is or ends on a Saturday, Sunday or federal, state or legal holiday, then such date
shall automatically be extended until 5:00 p.m. Pacific Time of the next day which is not a
Saturday, Sunday or federal, state, or legal holiday.
B. Counterparts. This Agreement may be executed in multiple counterparts,
each of which shall be deemed an original, but all of which, together, shall constitute but one and
the same instrument.
C. Captions. Any captions to, or headings of, the sections or subsections of
this Agreement are solely for the convenience of the parties hereto, are not a part of this
Agreement, and shall not be used for the interpretation or determination of the validity of this
Agreement or any provision hereof.
D. No Obligations to Third Parties. Except as otherwise expressly provided
herein, the execution and delivery of this Agreement shall not be deemed to confer any rights
upon, or obligate any of the parties hereto, to any person or entity other than the parties hereto.
E. Exhibits and Schedules. The Exhibits and Schedules attached hereto are
hereby incorporated herein by this reference for all purposes. To the extent any
exhibits,schedules, or provisions thereof conflict or are inconsistent with the terms and
conditions contained in this Agreement, the terms and conditions of this Agreement shall control.
F. Amendment to this Agreement. The terms of this Agreement may not be
modified or amended except by an instrument in writing executed by each of the parties hereto.
G. Waiver. The waiver or failure to enforce any provision of this Agreement
shall not operate as a waiver of any future breach of any such provision or any other provision
hereof.
H. Applicable Law. This Agreement shall be governed by and construed in
accordance with the laws of the State of California.
I. Audit. If this Agreement exceeds ten -thousand dollars ($10,000), the
parties shall be subject to the examination and audit of the State Auditor for a period of three (3)
years after final payment under the Agreement, per Government Code Section 8546.7.
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J. Entire Agreement. This Agreement supersedes any prior agreements,
negotiations and communications, oral or written, and contains the entire agreement between the
parties as to the subject matter hereof. No subsequent agreement, representation, or promise
made by either party hereto, or by or to an employee, officer, agent or representative of any party
hereto shall be of any effect unless it is in writing and executed by the party to be bound thereby.
K. Successors and Assigns. This Agreement shall be binding upon and shall
inure to the benefit of the successors and assigns of the parties hereto.
L. Subcontractors or Subcontractors. The CITY is engaging the services of
the CONTRACTOR identified in this Agreement. The CONTRACTOR shall not subcontract
any portion of the work, unless such subcontracting was part of the original proposal or is
allowed by the CITY inciting, In fh_e_event_ y ortion_of_the work de>ilhis Agreement is
subcontracted, the subcontractor(s) shall be required to comply with and agree to, for the benefit
of and in favor of the CITY, both the insurance provisions in Section 17 and the indemnification
and hold harmless provision of Section 15 of this Agreement.
M. Force Majeure. If either party is prevented from performing its obligations
in terms of this Agreement by any event not within the reasonable control of that party,
including, but not limited to, acts of God, war, civil unrest, terrorism, sanctions, destruction of or
damage to production facilities, labor disturbances, failures of public utilities, that affected party
shall not be in breach of its obligations in terms of this Agreement. Provided, however, the
affected party shall notify the other party of the event of force majeure within 14 days of it
arising and the period during which the affected party has to perform shall be extended by the
period of the force majeure and that if the period of force majeure exceeds a continuous period of
one hundred and eighty days then the other party shall be entitled to terminate this Agreement
without being liable for or being entitled to any claim by or against the affected party.
N. Construction. The parties acknowledge and agree that (i) each party is of
equal bargaining strength, (ii) each party has actively participated in the drafting, preparation and
negotiation of this Agreement, (iii) each such party has consulted with or has had the opportunity
to consult with its own, independent counsel and such other professional advisors as such party
has deemed appropriate, relative to any and all matters contemplated under this Agreement, (iv)
each party and such party's counsel and advisors have reviewed this Agreement, (v) each party
has agreed to enter into this Agreement following such review and the rendering of such advice,
and (vi) any rule or construction to the effect that ambiguities are to be resolved against the
drafting party shall not apply in the interpretation of this Agreement, or any portions hereof, or
any amendments hereto.
O. Severability. Should any term or condition contained in this Agreement be or
become unenforceable for whatever reason then that offending term or condition shall be severed
from this Agreement and the remaining terms and conitions shall continue to be binding on the
parties hereto.
[Signature page to follow]
Standard Agreement Page 11 of 12
Revised July 2017 IPS Group, Inc.
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City of National City and
IN WITNESS WHEREOF, the parties hereto have executed this Agreement on the date
and year first above written.
CITY OF NATIONAL CITY
I.P.S. GROUP, INC., A PENNSYLVANIA
CORPORATION
(Corporation— signatures of tiro corporate officers required)
By: By:C Pl '�
Ron Morrison, Mayor
(Name)
APPROVED AS TO FORM:
Angil P. Morris -Jones
City Attorney
By:
Roberto M. Contreras
Deputy City Attorney
(Print)
COO
(Title)
By:
(Name)
BQ rh9•J 1./6,3B6 (
(Print)
(Title)
Standard Agreement
Revised July 2017
Page 12 of 12
-14-
City of National City and
IPS Group, Inc.
PP9DARED BY:
I 3ROUP, INC.
7737 KENAMAR COURT
SAN DIEGO, CA 92121 U.S.A.
WWW.IPSGROUPINC.COM
1/111r-1111F
/ - 1-111311- A
CONTACT:
NICK STANTON
DIRECTOR OF BUSINESS DEVELOPMENT
IPS GROUP, INC.
DIRECT: 858.218.0279
FAX: 858.403.3352
NICK.STANTON@IPSGROUPINC.COM
-15-
1 S
August 17, 2018
City of National City
Stephen Manganiello
1243 National City Boulevard
National City, CA 91950-4301
Dear Mr. Manganiello,
IPS is pleased to submit a proposal in response to the City of National City for
Enforcement and Permit Management Solutions. As a pioneer in the industry since
1994, IPS has evolved to meet the ever -changing parking needs of municipalities and
agencies worldwide including the City of National City. We have grown from the
inventor of the credit card -enabled single-space parking meter, to a leading provider
of single-space meters, multi -space pay stations, vehicle detection sensors, smart
collection systems, mobile parking applications, in -vehicle payment, and
Enforcement and Permitting solutions as part of the industry's only true, fully -
integrated Smart Parking Platform.
WHAT SETS IPS APART FROM THE COMPETITION?
IPS is one of the ONLY vendors listed as an Authorized NLETS (National Law
Enforcement Telecommunications System) Partner. This means that as part of the
IPS Ecosystem, the City of National City can obtain out-of-state Registered Owner
(RO) information from all 50 states. The IPS Mobile Enforcement System is designed
to be the most intuitive system on the market and is a fully cloud -based solution
which eliminates system reliability issues that can occur with legacy infrastructure.
Features such as e-chalking provide enhanced evidence collection for ticketing.
Agile and customizable, the system is scalable to meet your enforcement and
permitting needs today and in the future, and offers capabilities such as guided
enforcement and LPR-lite.
Your dedicated IPS team which includes the City's meter sales contact, Mike Chiodo,
has over 200 combined years of experience ranging from management, R&D, sales
and marketing, to engineering and customer support. If at any time you require
additional assistance, our Live Chat capabilities eliminate the time and frustration
associated with traditional IVR customer service systems which can help the City
improve customer service.
1
-16-
PROPOSED SOLUTION
We are excited to offer our next -generation Enforcement Management and Permit
Management Solutions. The Enforcement Management Solution manages the entire
citation lifecycle from issuance to collections and incorporates state-of-the-art, real
time technology, and dedicated customer service resources. The complete
Enforcement Management Solution seamlessly integrates with a number of Smart
Parking Technologies including IPS single-space Smart Parking meters, multi -space
pay stations, License Plate Recognition (LPR) technology, Permit Management, Code
Enforcement, and pay -by -phone apps. We can also integrate with third -party
vendors if desired by the City.
OUR SOLUTION INCLUDES:
■ Permit Management System: The Permit Management solution offers property
managers the flexibility and convenience to manage the entire parking permit
lifecycle from initial design through fulfillment via a web -based system
available 24/7.
■ Mobile Enforcement System (MES): The most innovative on the market today,
our N5 Print all -in -one Mobile Enforcement Device ensures parking
enforcement officers experience a convenient, quick and efficient citation
issuance process.
■ Enforcement Management System (EMS): Our end -to -end cross compatible
web -based citation management system manages the entire lifecycle of
parking citations including issuance, adjudication, payment, DMV
communications and collections.
■ Public Citation Management Portal: A website that allows citizens to review
the current status of their citation, pay or obtain information on how to
contest their citation, review fine amounts including late fees, and obtain
additional information.
We believe that when you compare the strength and experience of the IPS team, the
customer convenience of the proposed solution, and the superior total cost of
ownership, you will see a compelling story and agree that our team is exceptionally
positioned to provide the City of National City with outstanding products, people
and support. We look forward to building upon our successful relationship in the
months to come.
Respectfully,
Nick Stanton, Director of Business Development
-17-
TABLE OF CONTENTS
Chapter l I IPS Team 5
Chapter 2 { References 7
Chapter 3 I Enforcement Management System Overview 13
Chapter 4 I Permit Management System Overview 24
Chapter 5 PARK SMARTER 38
Chapter 6 I IPS Meters 40
Chapter 7 Enforcement Management Pilot 47
Chapter 8 Cost Proposal 48
Important note: IPS Group Inc. ("IPS") has made an effort to be as thorough and
responsive as part of our request for proposal (RFP) submission. In doing so, we are
providing valuable and protected information, including ideas and concepts that IPS
considers to be confidential. Release of IPS confidential information may cause
irreparable harm to IPS by publicly disclosing such information that is not publicly
known. IPS respectfully requests the right to be notified and provided an opportunity
to redact such confidential information in the event of any third -party request for
public disclosure.
IPS, IPS GROUP, and other IPS-owned marks are trademarks and/or registered
trademarks of IPS Group Inc. IPS reserves all rights to the IPS copyright materials
contained herein. All third -party company names, product names, and trademarks are
owned by their respective owners and are used for reference purposes only. IPS
Group disclaims any affiliation with or endorsement by any of the companies
referenced above.
-18-
COMPARISON OF SERVICES
FEATURE
OTHER VENDORS
IPS ENFORCEMENT SOLUTIONS
Manual Cites/Data Entry
Handhelds
X
X
Call center
X
X
Adjudications
X
X
IVR
Meter Integration
X
X
X
Co',lections
X
X
DMV integration
X
X
NLETS Integration
X
Web Chat Support
X•
Interactive Public Portal
X
Public Mobile Applications
X
Event Management
X
Permit Management
X
X
Guided Enforcement
1
X
1
Cross Compatible Applications
X
Mobile Permit Sales
X
ml
IOS Device Support (handhelds)
X
, National Support
X
Notices/Letters
X
X
Code Enforcement
X
X
Code Enforcement Handhelds
!
X
Single Sign -on technology
X
Two Factor Authentication
PCI-1 Compliance
Reporting
rt
On Demand Reporting
Report Favorites
Custom Reporting
Dashboard Tools
Handheld Remote Management,
Support, Tracking, Training
-19-
CHAPTER 1: IPS TEAM
For nearly two decades, IPS has built a reputation as a parking industry leader due to
our fully -integrated Smart Parking Platform. This includes our Parking Enforcement
and Permit Management solutions built to promote efficient compliance.
Our solutions are backed by a professional support team that provides fast, efficient
service. We know our customers' ultimate goal for parking enforcement is to
optimize parking management and promote public safety, and we aim to help them
achieve this by establishing a lasting relationship built on a foundation of trust,
outstanding quality and integrity.
The diverse IPS team possesses more than 200 combined years of experience in
specialties ranging from management, R&D, sales and marketing, to engineering and
customer support. The City's parking meter sales contact, Mike Chiodo, will also be
an integral part of the team dedicated to this project. Our high -performing project
management team will apply best practices to ensure that the entire solution is
implemented within budget, on schedule, and within scope. We strive to provide you
with the tools to make you successful.
IPS clearly understands the importance of ongoing support and we encourage the City
to speak with our references in this regard. We also understand that ongoing support
is a critical element of any successful project and the basis of a long-term partnership.
IPS is uniquely positioned to provide support services that will translate into the most
responsive and comprehensive service offering available to the City. The City will be
provided a designated Customer Support Manager who will understand all of the
intricacies of your project.
-20-
On the following pages you will find profiles of the proposed team members.
DAVID W. KING
IPS President & CEO
ROLE: Authorized to Bind and Negotiate
David King is the founder and Chief Executive Officer of IPS Group,
Inc. A leader in telecommunications for over 20 years and the
senior brainchild behind the solar powered single-space parking
meter, King's responsibilities include leadership and oversight of all
the Company's initiatives and operations. As a business leader,
King has had a far reach across the globe. In South Africa, King was
an executive for Barlow Rand Limited, the largest industrial
company in the country. King also served as President of Telkor
Pty, a large high-tech telecommunications and military electronics
company employing over 1,000 employees, half of which were
highly skilled engineers.
CHAD P. RANDALL
IPS Chief Operating Officer
ROLE: Authorized to Bind and Negotiate
As COO, Chad Randall is responsible for the broad oversight of IPS
Group's ongoing operations and maintains direct supervision of the
Company's business development unit. Randall joined the Company
in 2008 at his current position, bringing many years of Fortune 500
corporate experience in both the automotive and instrumentation
industries. In addition to business management, Randall has
functional experience in engineering, manufacturing, marketing and
product line management. Randall holds a Bachelor of Science in
Mechanical Engineering from Rose-Hulman Institute of Technology
and a Master's in Business Administration from Harvard Business
School.
ALEXANDER M. SCHWARZ
IPS Chief Technical Officer
ROLE: All Meter and Back Office Technical Integration
Alex Schwarz serves as the Chief Technical Officer of IPS Group, Inc.
As CTO, Schwarz has played a major role in the development of IPS'
flagship product, the solar powered single-space parking meter, and
is responsible for the oversight of IPS Group's research and
development efforts. Schwarz joined IPS Group in 1998 as a specialist
in information technology and cellular telecommunications. Schwarz
has comprehensive knowledge of the design and manufacturing of
electronic peripherals, electronic parking meters, and cellular
interface technology (CDMA and GSM).
-21-
DAVID L. ROTENBERG
Director of Enforcement Solutions ROLE: Project Manager
Dave Rotenberg serves as Director of Enforcement Solutions of IPS
Group, Inc. As Director, Dave is responsible for the oversight and
management of the Enforcement Solutions division and maintains
direct supervision over the technical and operations units. Dave
joined IPS in 2016 at his current position, bringing with him 20 years
of parking enforcement management experience in both the public
and private sectors. Prior to taking on his role as Director of
Enforcement Solutions, Dave was the COO and part owner of a
premier parking and code enforcement data management
corporation where he was responsible for the day-to-day today
operations of the company; managing the MIS, Client Relations and
Operations departments.
NICK STANTON
Director of Business Development I ROLE: Contact & Support
Prior to IPS, Nick Stanton worked in the aerospace and defense
industry for more than 10 years where he worked on a number of
highly sensitive projects with some of our Nation's most important
national defense contractors. He joined the parking industry in 2013
and quickly made a name for himself as one of the most reliable,
customer -centric, business development leaders in the
industry. Nick is a highly experienced technical business
development professional with a passion for excellence, His
technical background, coupled with his ability to forge key
relationships, has helped IPS to quickly become a leader in the
Parking Enforcement Industry.
AARON OLAIZ
Business Development Manager - Enforcement Solutions
ROLE: Contact & Support
Aaron has been in software development for 20 years - the
first 10 years as a technical support representative and the last
10 years as a software engineer. Aaron entered the law
enforcement software industry in 2014, aiding in the creation
of multiple solutions for parking citation, code enforcement,
permitting, and collections. Aside from creating software, he
has a genuine desire to help and be of service. He excelledla at
training officers in the use of software solutions, and acted as a
liaison between clients and the technical staff. Aaron's strong
technical background, and his focus on customer service
makes him an solid and reliable resource to learn how to
implement and take advantage of the IPS systems and
7
-22-
MIKE CHIODO
Director of Regional Sales I ROLE: Contact & Support
Mike comes to IPS with a proven track record of sales success.
Prior to joining IPS Mike served as the National Accounts
Manager for Jensen Distribution. Jensen is the leading
distributor and importer of consumer product goods in the
western region. Jensen sold thousands of consumer products
with a strong emphasis on electronics, power equipment and
construction goods. Mike managed the national accounts, the
service teams and business development. Prior to Jensen, Mike
served as the Key Accounts Director at Commerce
Corporation overseeing all aspects of the Key Accounts Team.
PATRICK SMITH
Project Manager I Role: Project Management
Patrick recently rejoined IPS to assume an at large project
management role on multiple initiatives throughout the
company. In charge of executing new systems and procedures
both internally and externally, his role includes overseeing new
customer implementations. Prior to IPS, Patrick served as a
senior associate for a consulting firm focused on working with
cities and outlining city's parking technology roadmaps.
Patrick played a lead role in the firm's growth to one of the
leading competitors in the parking and transportation
consulting arena.
ELISA LEANOS
IPS Operations Coordinator I ROLE: Operations Coordinator
Elisa Leanos serves as the Operations Coordinator of Enforcement.
As is responsible for every aspect of our
parking citation and processing service operation for existing clients
as well as managing the daily service functions. Elisa joined the
parking industry in 2005 bringing with her 13 years of parking
enforcement experience in the private sector. Her duties include
project management, client setup and implementation, and system
research and development.
8
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RYAN JAUREGUI
IPS Senior Software Engineer I ROLE: Software Development
Ryan is a Senior Software Engineer with extensive experience
managing teams of internal and remote developers. His
responsibilities include developing web, mobile and desktop
solutions as well as designing and supporting both on -premises and
cloud IT infrastructure.
ALEX DOMINGUEZ
IPS Systems Support Specialist
ROLE: Client Support
Alex earned his Bachelor's degree from Westwood College and came
to IPS with over 10 years of experience in the parking industry. He
began his career with an enforcement company and worked his way
up from Data Entry to Technical Support Specialist. Alex now works
as the Systems Support Specialist with IPS Group, working closely
with both the enforcement hardware and software, as well as
working in tandem with the development teams to test and deliver
new innovative software. His responsibilities include charge of
configuring, testing, and installing all equipment for new clients, on -
site or remote training of new and existing customers, as well as
handling day-to-day client requests, troubleshooting, and technical
support of all kinds.
9
CHAPTER 2: REFERENCES
Since its release, the Enforcement and Permit Management Solution has proven itself
revolutionary to parking management and public safety solutions. We invite you to
contact our references, who can attest to the high level of customer support,
technical innovation, and product dependability.
CITY OF EUGENE, OR
Travis Hargitt I Director of Operations
Phone: 541.682.5296
Email: Travis.L.Hargitt@ci.eugene.or.us
Start Date: July 2017 - current
Key IPS Staff: Dave Rotenberg, Nick
Stanton, Randy Lassner, Elisa Leanos
Description of Services Provided:
• Real-time meter status alerts
• 12 Mobile Enforcement devices
• EMS Citation Management
System
• IPS Permit Management Suite
• LPR products, services, and
integration
EASTON.
EASTON_ TOWN -CEN_T_ER,-TX-_----.
Alba Cates I Security Admin
Coordinator
Phone: 614.416.7000
Email: acates@steiner.com
Start Date: September 2017 - current
Key IPS Staff: Dave Rotenberg, Nick
Stanton, Randy Lassner, Elisa Leanos
Description of Services Provided:
UMD
DULUTH
UNIVERSITY OF MINNESOTA
DULUTH, MN
Lisa Norr I Associate Director of
Student Life Operations
Phone: 218.726.6601
Email: lisanorr@d.umn.edu
Start Date: August 2017 - current
Key IPS Staff: Dave Rotenberg, Nick
Stanton, Randy Lassner, Elisa Leanos
Description of Services Provided:
• ,3 Mobile Enforcement devices
• EMS Citation Management
system
Crry on COMMIX Srxi toh
COLLEGE STATION, TX
Eric Chapman I District Supervisor
Phone: 979.764.6286
Email: echapman@cstx.gov
Start Date: August 2017 - current
Key IPS Staff: Dave Rotenberg, Nick
Stanton, Randy Lassner, Elisa Leanos
-25-
• 3 Mobile Enforcement devices Description of Services Provided:
• EMS Citation Management ■ 8 Mobile Enforcement devices
system ■ EMS Citation Management
system
■ CEMS Code Enforcement
Managemet System
LONG TERM IPS GROUP REFERENCES
The following are additional long-standing references of IPS Group and can attest to
the unmatched service provided by IPS, as well as our meter products that, like the
Enforcement Management and Permit Management solutions, are fully -integrated
with the IPS Smart Parking Platform.
CITY OF ALBUQUERQUE, NM
Angela Graham
Email: agraham@cabq.gov
Tel: 505.924.3949
Address: 600 2nd Street NW Suite 510,
Albuquerque, NM 87102
Project Dates: 2014
Quantity of Meters Installed: 800
single-space meters and 4 pay stations
CITY OF SALT LAKE CITY, UT
Greg Fieseler, Compliance
Division
Email:Gregory.Fieseler@slcgov.c
om
Tel: 801.509.8972
Address: 212 East 600 south
Powell, Salt Lake City, UT 84114
Project Dates: 2014
Quantity of Meters Installed: 300
Siemens Upgrade Kits
-26-
CITY OF LOS ANGELES, CA
Ken Husting
Email: ken.husting@lacity.org,
Tel: 213.972.8430
Address: 555 Ramirez Street, Los
Angeles, CA 90012
Model: single-space meter and in -
ground vehicle detection sensors
Quantity of Meters Installed: 33,000 in
total (5,600 in Express ParkTM), 500 in -
ground vehicle detection sensors
Project Dates: 2010-2012
The City of
SAN
DIEGO)
J
CITY OF SAN DIEGO
Jonathan Carey
Email: jcarey@sandiego.gov
Tel: 619.533.3610
Address: 202 C Street, San
Diego, CA 92101
Model: single-space meters,
multi -space pay stations and
vehicle detection sensors
Project Dates: Installation
January 2015
Quantity of Meters Installed:
4,700 single-space meters, 120
multi -space pay stations
PERSONNEL REFERENCES
The dedicated IPS Enforcement Team continuously oversees the integrity of the
service and performance of all IPS services. Our key enforcement personnel are fully
proficient in the Enforcement Management Solution and understand all aspects of
this complex and ever -changing industry. All steps of client implementations are
documented to ensure that each one is completed in a timely and accurate manner.
The total combined years of experience of key IPS staff exceeds 200 years in
parking.
Below is a list of personal references that have worked with Dave Rotenberg, Nick
Stanton, and Aaron Olaiz on previous parking enforcement projects that can attest to
the unmatched level of client support offered by IPS.
SADDLEBACK COLLEGE
Andrew Craven
Police Technical Services Specialist
Email: acraven@saddleback.edu
Phone: (949) 582-4585
CITY OF PASADENA
Jon Hamblen
Parking Manager
Email: jhamblen@cityofpasadena.net
Phone: (626) 744-7463
\ 12
-27-
CITY OF RIVERSIDE
Dulce Gomez
Public Parking Services Manager
Email: dgomez@riversideca.gov
Phone: (951) 826-5953
CITY OF SANTA BARBARA
David Straede
Enterprise Solutions Architect
Email: dave@straede.com
Phone: (805) 689-3283
ST. ANSELM COLLEGE
Don Davidson
Director of Campus Safety
Email: ddavidson@anselm.edu
Phone: (603) 641-7287
IRVINE VALLEY COLLEGE
Kyle Fraser
Police Service Specialist
Email: kfraser@ivc.edu
Phone: (949) 451-5508
ROWAN UNIVERSITY
Walt Andres
Parking Manager
Email: andres@rowan.edu
Phone: (856) 256-4762
SOUTHERN NEW HAMPSHIRE
UNIVERSITY
Linda Beaudoin
Parking Manager
Email: I.beaudoin@snhu.edu
Phone: (603) 645-9700
-7R-
CHAPTER 3: ENFORCEMENT MGMT SYSTEM
MOBILE ENFORCEMENT DEVICE
Citation Entry via Handheld Mobile Device - Our Mobile Enforcement Solution is an
easy -to -use handheld citation writer that offers a quick and efficient citation issuance
process. Electronic citations are immediately loaded into the Enforcement
Management System allowing timely access to citation information for the City and
the public.
The conveniently self-contained one-piece, while
lightweight and portable, is rugged for heavy-duty daily
use and is environmentally -sealed to protect against
harsh elements including rain, sleet, snow, and is also
mud -resistant. A high contrast screen is easy to read
screen even in harsh daylight conditions, and the
integrated thermal printer produces citations quickly. A
magnetic strip and smart card reader is also included
for on -the -go payment collection. The unit also features
color photo syncing, and e-chalking, as well as features
exclusive only to the IPS Mobile Enforcement Device
including guided enforcement, LPR-Lite, and heat
mapping that directs officers and enables better
route planning. Our Mobile Enforcement Solution is
compatible with all Android devices. IPS also offers a
two-piece option that is compatible with all printer configurations.
14
--29-
BASIC FEATURES
• All -in -one 1-piece or optional 2-piece unit (Android OS compatible)
• Real-time syncing to secure/encrypted EMS back office
• Scofflaw and customized alerts
• Integrated thermal printer (1-piece unit)
• Magnetic strip and smart card reader for payment collection
• E-chalking
• Shift tracking
' Customizable user dashboard
• High contrast easy -to -read screen - even in harsh daylight conditions
' Type -ahead field input
• E-chalking time limit marking
• GPS tracking
• High-res color images (2mp 1080p a3fps color imager)
' Automatic software updates
• IP65 rating (Operating temps tested to MIL -STD 810F -20° to + 50° C)
EXCLUSIVE TO THE IPS N5 MOBILE
ENFORCEMENT DEVICE:
• LPR-Iite citation issuance function
• Heat mapping
• Guided enforcement
iherramt,
Mobile Device Screenshots
Fagot Pass,.
Issue Citation
Cite # 1141009
Officer DEMO
Cite Date 4/24/2017
Citation 0 Driveaway 0 Warning
DMV
PatF
Expir x dl"d
Company
Vehicle
-30-
LPR-LITE CITATION ISSUANCE FUNCTION (IPS EXCLUSIVE)
Our exclusive LPR-lite citation issuance function allows a user to take a picture of
the respective plate and hit confirm to kick off the LPR process. The plate number
field is then updated onto the citation being issued.
DMV
Plate
APR
Expir... x VtN
Company
Vehicle
Make X Model
FEATURES INCLUDE:
• Automatic alerts
• Scofflaw/habitual offenders
• Stolen plate
• Virtual permitting
• VIP and exempt plates
• Pay -by -plate integration
•
Vehicle Alert
• SccfP!aw 5
• S..ae,l - a
Perm4.0
Citation
10051010
Plate
TEST1
V1N
6789
• Wammtg.1
• Exempt-0
Vehicle Alert!
An alert has been issued for this
vehicle. Would you like to to see
more details?
State
IGNORE VIEW
16
-31-
CITATION HEAT MAP (IPS EXCLUSIVE)
EASILY IDENTIFY AREAS WITH HIGH CITATION
VOLUME
Real-time GPS heat map shows concentration of
citations issued over a specific period.
■ Identify areas with high concentration of citations
■ Maps refresh in real time
■ Displays number of tracked and mapped citations
• Color -coded zones indicate citation volume
■
GUIDED ENFORCEMENT (IPS EXCLUSIVE)
Citations Issued: 356
• !/ =a 4 F.,,,, ncs
i
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A.
1r
Guided Enforcement helps save time by providing
real-time meter status via Google Maps of all meters on the beat, directing
enforcement personnel to the exact location of meters in violation. Your enforcement
personnel will no longer roam unsystematically in search for meter violators, but
instead use real-time data to make informed decisions and optimize enforcement
route planning.
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• Real-time meter status alerts
• Color -coded status for easy violation identification
• View or set repair notifications for meters in real time
• Click for detailed meter information
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17
-32-
FAST AND EFFICIENT INQUIRIES FOR REGISTERED OWNER DATA
Registered Owner Inquiry - DMV requests for registered owners are submitted each
business day. Most registered owner information is retrieved within 48 hours of a
citation being entered.
DMV Interface - The Enforcement Management System interfaces with NLETS (the
National Law Enforcement Telecommunications Service) via highly -secured
communication methods to ensure vehicle registration information such as holds and
releases are obtained and processed quickly and accurately. IPS is one of the ONLY
vendors with this interface.
Read &
hit data
Back Office Client
••+ 1
1 1
NO
Hotiists &
permit lists
Read &
hit data
Sharp Camera
AUTOMATIC LICENSE PLATE RECOGNITION (ALPR)
Enforcement Vehicles
IPS can integrate the Permit & Citation Management system with PCS Mobile
Genetec's AutoVuTM. Genetec's AutoVuTM has been helping municipalities, universities
d p k4 g operators e force-rain-t-e#ficiene-y-f-e*-over 75-iear�—A�t T"'
specialized hardware and software is designed and developed in-house by GenetecTM
engineers, offering you an end -to -end ALPR so.lution for your parking enforcement
and management. This single, powerful ALPR solution automatically captures and
reads thousands of license plates per shift, compares each plate to any existing
database in real time, and notifies officers of infractions.
-33-
IPS DEVELOPMENT - LPR
IPS is developing an LPR solution that will automatically capture and read thousands
of license plates, compare each plate to any existing database in real time, and notify
officers of infractions.
CONVENIENT ONLINE OR IN -PERSON PAYMENTS
Payment Processing - IPS provides a lockbox service where payments can be mailed
by the public. Payment will be posted and deposited to the City account within 24
hours. The City will have access to view deposit information online, as well as each
citation paid within that deposit. Reports are available online for the City to reconcile
each payment and deposit that has been made to the City's bank account. In
addition, monthly reports are available to the City to reconcile daily and monthly
deposit activity.
IPS accepts VISA, MasterCard, Discover and American Express via the Public Portal
website. IPS provides all credit/debit-card processing via real-time authorization and
processing. Credit/debit card payments are updated real-time to the citation records
and receipts can be printed from the system for the public. Payments by credit card
are accepted 24/7. The system secures immediate authorization from the processor,
and immediately updates the citation status in real time. The Public Portal website is
fully PCI compliant.
In -person payments taken at the City's location can be entered into the Enforcement
Management Solution system by City staff. This automatically updates the citation
and generates a receipt. An online, real-time report can be generated that details all
funds taken at the City for daily
reconciliation.
MAILING OF NOTIFICATIONS
Mailing of Notices - Notice are printed in
color and provide important information to
the public regarding the citation details as
well as containing all information required to
submit payment. All notices, letters, and
postage are provided by IPS and mailing
using first-class mail. Parking violation
notices are mailed based on City preferred
schedule. The City has the ability to
customize text that is printed on the notice
if necessary, which allows the City the
flexibility of changing the text should
procedures change.
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a„w...r,wi
DELINQUENT VIOLATION
NOTICE
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saw. 1:,,,: 017.7.o.
19
-34-
UNPARALLELED CUSTOMER SERVICE - FEATURING
LIVE CHAT
Telephone Customer Service -IPS trains staff with
the ability to respond to calls received in English or
Spanish. Customer Service staff provides general
information on the City's policies and procedures with
the ability to research information to assist the public.
IVR - The Interactive Voice Response system (IVR)
provides real-time, detailed citation information linked
to the City's database in English or Spanish. The public
can inquire by citation number or license plate. Pre-
recorded City specific information can be used.
Options for reaching a Customer Service
Representative are also made available.
REAL-TIME ACCESS TO APPEALS INFO
•
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Appeals Module - Online access to the Appeals Module is available to the City 24/7.
Real- time access offers our clients the most current database information. All
transactions such as citation records, payments, dismissals, administrative
adjudication information, notes, registered owner information and all other citation
data are immediately displayed.
COLLECTIONS
Franchise Tax Board Collections (FTB) - IPS complies with all requirements set
forth by the FTB for the Interagency Intercept Collection Program. FTB qualified
accounts that remain unpaid are sent to FTB once a year for the submission of State
tax returns. Once the FTB sends all intercepted funds and detailed reports directly to
the City, IPS will reconcile all payments and confirm they have been updated in the
Enforcement Management System. IPS will send updates to the FTB of any necessary
Information to updated account on their system.
Collections Bureau of America (CBA) 3rd Party Collections - CBA is a privately held
corporation with 50+ years of experience in the collections industry. CBA is
integrated with the IPS Enfo cement Management System allowing for easy retrieval
of citation data. CBA provides a comprehensive solution while allowing flexible
recovery strategies and approach to collections to meet the City's needs and goals.
CBA provides customized letter and notice programs, reporting, payment options,
and call center with staff trained in handling collection matters.
-35-
20
PUBLIC CITATION MANAGEMENT PORTAL
Citation Portal
SEARCH OTATION BY
The Public Citation Management Portal is a website that allows citees to access
details about their citation and take action in a convenient, paperless process
completed in real-time. Citizens can review the current status of their citation, review
fine amounts including late fees, pay or contest their citation, and obtain a receipt or
additional information.
CITATION::•:::::
•::.:::PORTAL
I want to
request admix+ hearing
request court review
21
-36-
CITATION
....• ..
........
::..:::PORTAL
Administrative hearing deposit
$150.00
SUBMIT
request waiver
FEATURES AT A GLA\CE
• Review current and comprehensive citation,
transaction, and appeals history
• Contest a citation and upload supporting documents
• Pay citation and receive receipt in real time
• Access via any Internet browser, on any web -
enabled device
• Payment accepted via any major credit card:
Visa, MasterCard, Discover and American Express
• Payments processed and citations updated in real-time
• Live chat support
• PCI Certified
22
-37-
ENFORCEMENT MANAGEMENT SYSTEM
Dashboard
lama am amere
_.I__ 37 ..,,..,.. Uu__
Warr Wallans
4,
Our Enforcement Management System (EMS) allows National City to intelligently
manage every step of the citation lifecycle including citation issuance and
processing, adjudication, appeals, hearings, payments and collections. As a secure,
cloud -based application, the EMS provides real-time access to authorized users from
any web -enabled device, 24/7. No local hardware is required.
The system is designed with all of the tools to help you automate operations,
maximize efficiency, promote transparency and compliance, and increase
enforcement revenue. An intuitive, customizable dashboard provides helpful at -a -
glance visual analytics in the form of charts, graphs and heat maps so you can to
easily pinpoint patterns and trends. Additionally, the EMS has robust reporting
capabilities with a full set of pre -defined administrative, financial and technical
reports, as well as the ability to customize reports to only display the data you want.
All reports can be exported into various formats, including XLS, CSV, and PDF.
Our system is the only one in the industry to have NLETS integration across 50
states. DMV and NLETS integration ensures you have access to the most accurate
registered owner data possible, reducing potential errors and improving efficiency.
With the EMS, you can go beyond a day-to-day reactive approach to operations
and instead harness powerful data to develop smart, data -driven policy
decisions that will greatly impact the future of your program.
23
-38-
PRIMARY FEATURES
• Cloud -based to provide real-time data. No local hardware required.
• Customizable dashboard with visual analytics and heat maps
• Robust reporting (pre -defined Administrative, Financial, Technical and
custom reports)
• Complete citation lifecycle history of citations paid, contested, closed,
voided, etc.
• Citation summaries include photos, notices and letters, adjudications and
voids
• DMV and National Law Enforcement Telecommunications Systems
(NLETS) integration
• Adjudication and disposition management
• Payment and refund processing
• Notice and letter processing
• Live chat support
• Advanced smart search capability offers instant search suggestions and
accurate results
• Integrated Smart Calendar
• Option for manual citation entry
• Seamless integration with IPS or third -party parking technology including
meters and pay stations, sensors, LPR, pay -by -phone applications, etc.
OPERATING REQUIREMENTS
Hardware Requirements: The EMS is secured on a private cloud environment; no
installation is required. The EMS can be accessed via any web -enabled device.
Operating System Software Requirements: An internet browser is the only tool
required to access the system. Windows and Apple iOS are typical.
Browser Requirements: Any current internet browser will be sufficient to access the
EMS. MS Explorer, Mozilla Firefox, Google Chrome, iOS-supported browsers are all
compatible, including mobile phone browsers.
24
-39-
VISUAL ANALYTICS
Our customizable and intuitive dashboard provides real-time access to Key
Performance Indicators (KPIs) to keep you focused on City goals and objectives. EMS
analytics create a visual representation of complex parking enforcement data via
usable charts that expose patterns and trends crucial to the strategic planning
process: Additionally, data sharing across the entire Agency parking network will
result in more informed, data -driven policy decisions.
S.4" mm xanse mow— al Y
86 p%A.A..13
Citation Heatmap
I
Ana sh.+ •
Select Chart Type W1
Issuance by Violation Type
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37
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AdjudicationM ytic WI
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Sample EMS Screenshot: Intuitive dashboard with visual analytics
REPORTING MODULE
Ovick Attlans •
41
Activity
IPS added a note to citation tmetm
Test
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IPS edded a note to citation true
tar
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IPS added a note to citation WV.,
rat
t,2:.18.: Ms, aM
IPS added a noa to citation lbeLlrs
Cho to be used far completed Review
example In the Charon Public Portal
0 i:'1fa1rYt or AZ
IPS Added a ran. loran 1tr.2101
copying Tract Communications
Handmade wooden Seep sprig :ons
Divide mina*. Rubber
IPS edded a note to citation lerbr.ae
niches Sleek Steel Bete" Mission Ports
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IPS added a nom to citation iM roe
We will provide the City of National City access to a full set of robust, pre -defined
reports designed to provide full transparency and accountability in order to meet any
objective. Pre -defined reports include:
• Citation Issuance
• Officer Activity
• Financials/Revenue
25
-40-
• Adjudication
• Collections
Additionally, we provide the flexibility of ability to customize reports to the Agency's
preference, which can be saved for consistency and future use. The Agency can have
full control of reports to display only the data needed, in an easy -to -read and
interpret layout.
All reports can be exported into various convenient formats, including XLS, CSV and
PDF.
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34 BRUCE WILLS 54 3391.04 275.34 4 2 5 76 S55777 275.54
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7WAYNE ICKES 56 433549 528.49 3 3 93 710791 520.4
TONES
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Sample EMS Screenshot: Officer Details
26
-41-
Sample EMS Screenshot: Dashboard
27
-42-
CHAPTER 4: PERMIT MANAGEMENT SOLUTIO\
CHECK'E.4."4T AVAIL49iLPY
K ic •
PERMIT MANAGEMENT PORTAL (PMP)
The Permit Management Portal (PMP) is a back -office application that allows the City
to easily set up and manage the entire permit issuance process from design to
fulfillment. It provides the flexibility to offer whatever permit types you choose (e.g.,
residential, guest, daily), and can designate specific rates accordingly.
Administrative users (as determined by the City) have the authority to create new
permits or deactivate existing permits via the system. The robust back office is
hosted in the IPS private cloud and can accommodate an unlimited number of
concurrent users and _tr_artsactions_
ONLINE PORTAL
The Permit Public Portal makes it easier than ever for customers to purchase and
renew parking permits online. The customer -facing website conveniently allows users
to review rates and availability, apply for a permit, upload verification documents and
pay online.
\ 28
-43-
ACCOUNT CREATION
Account creation is easy. Applicants create their account and include vehicle
information, contact information, and payment information, which streamlines the
application process and eliminates the hassle of mailing forms or waiting in line to
complete the process in person. The system allows customers to upload any
documents required by the City such as lease documents, utility bills, etc. in order to
complete their application, which is then verified by IPS or City staff. During the
application review, City staff will view the uploaded files and approve or deny the
application immediately. We will work closely with the City to determine the
authentication requirements to include as part of the fulfillment process.
MANAGEMENT OF RENEWAL NOTICES
From the PMP, the City can run a query for permit accounts that are up for renewal
and generate renewal notices accordingly. The City will set the print date or email
notification date. Once confirmation is provided by the user and the letters/or emails
have been generated the PDFs are made available in the permit system.
DOCUMENT MANAGEMENT
The System allows customers to upload any documents required by the City in order
to complete their application, which is then verified by IPS or City staff. During the
application review, City staff will view the uploaded files and approve or deny the
application immediately. We will work closely with the City to determine the
authentication requirements to include as part of the fulfillment process.
REAL TIME VALIDATION
The permit system allows for real-time validation of vehicle registration information
through integration with the Department of Motor Vehicles (DMV), Based on the
business rules established by the City, the system has the ability to verify in real-time
if the permit registrant's address is in the proper permit zone, as well as verify that
the vehicle registration information matches the applicant's desired permit zone.
The City can establish the rules associated with each permit type and apply these
changes through the PMP system. During implementation, we will assist you in
identifying and incorporating the City's business rules applicable to permit limits by
permit type. Once the initial rules are set, Administrative users can edit these
limitations as needed.
The Permit Management Portal integrates with the Department of Motor Vehicles
(DMV) for real-time validation of vehicle registration information. Based on the
business rules established by the City the system has the ability to verify in real-time
if the permit registrant's address in in the proper permit zone, as well as verifying
that the vehicle registration information matches the applicants desired permit zone.
29
-44-
PERMIT APPLICATION PROCESS
The descriptions below illustrate the application process for a resident, visitor,
service or temporary permit.
1. SELECT YOUR CITY - CITY OF EUGENE AND SELECT GO
Cry of Eugene
tti's' •
. 3i.
Cortact Us Tuts b s
-.A rrts Ma I c f, t^e -' -'ro- abo.e n^'Y"'*. ',l!'Y--f`.. •b'CS!M'!'-
r •'tis' 1 M 0."Cy+C Q, —. &Sart ',eft' CCTV. ".
2. REGISTER - CREATE AN ACCOUNT
Select Register from the top menu. Enter your User Information below. Accept the terms and
conditions by checking the box before selecting to Submit
Home Check Status Lo n
Eugene
I USER awommanON •
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r t.t>caecn
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0 ADC VEHICLE
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crr:fae Err...
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0 TERMS • CONDITIONS ?
3. VERIFY EMAIL
sOM.
You will receive a confirmation before you proceed to log in. Once you are able to verify your
email, you can proceed to login httos://www.thepermitoortal.com
30
-45-
APPLICATION PROCESS:
1. GO TO APPLY FOR PERMIT
31
2. SELECT YOUR PERMIT LOCATION
The permit availability for this location will be displayed towards the bottom of the
screen where you can select "Apply" from the list of available permits.
a' '
Eugene
CHECK AVAIIAMLITY ?
cg:ion to check permit availab�7ityc
lore Ave:lable
W6thAve
5UGENE
Home Permits Logout
Pear Street Paric:rq Ga:a,e - 17S E E V
E156 him
F�
DOWNTOWN I '• r
E�ae. CW�iyeat::;=---e -e,-s �.- .�- -T-.r
FAc.iE - - i144rr Z?�C°,_—='C-! O&0112018
NUMBER OFi.- _ 3_= ERMITSPO TMtSLOC.- _ . -
MQP.I T riel • Off S:ree:Pe-mi:
SULK -Off saeetPe-me Yearly 696.00
QUARTERLY- Ott Street Permit
AIMED 1:21
Q:sa'trh• 174.00
C/pool
I T _ITTrI.XITETIt1IIrITI11I'1111
-47-
3. ENTER ALL APPLICATION INFORMATION AND SUBMIT
Once your application is approved, you will receive notification via email with a link
to submit payment.
Eugene
PURCHASE NEW PERMIT ?
Oft Skeet Permits
Se{e7t
Fulfillment Request
• Fro( .. from cf'•s • Srp m fe+erted seems
g✓ t-rs gm, ssaa+rra�'s Ors :fF.lios s r27; ra.r=me:
vs brc arc 7o^1•vo.al
Home Permits Logout
Select Address Phone Number Type Action
17332 Irvine Blvd, Suite 100, Tustin, California, US
92780
1010 Main St, Santa Ma, California, USA 92706 (858) 218-0279
None
Addr...
Work
Addr...
-48-
PERMIT RENEWAL PROCESS
From the PMP, the City can run a query for permit accounts that are up for renewal
and generate renewal notices accordingly. The City will set the print date or email
notification date. Once confirmation is provided by the user and the letters/or emails
have been generated the PDFs are made available in the permit system.
CM Send Permit Renewal Notifications
J?.:51'017 ,GS.:O,t
•
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34
-49-
SAFE AND SECURE PAYMENT PROCESSING
CERTIFICATE
OF COMPLIANCE
if?
�TEVORA
After performing interviews, on -site assessments, and oft -site sampling, Tevora
Business Solutions, Inc., a PCI Qualified Security Assessor is pleased to certify
IPS Group Inc.
for achieving full compliance with the PCI Data Security Standard (PCI DSS) v3.2
as of November 17111 2017 within their POS/card present environment.
Ants'
s fl��71trP
Rebecca Kelly, PCI OSA
Christina Whiting, Managing Director
Assessment Validation Period:
pto,, 17L*n. 2017 -'cv 16th. 2018
IPS is a Level 1 PCI-DSS v3.2 certified payment gateway. The entire system is
audited annually by an external PCI QSA (Qualified Security Assessor). We are
currently assessed as being compliant with the latest Level 1 PCI-DSS version
3.2 requirements. In fact, IPS has been certified as being PCI compliant since
2009, which is shortly after the PCI-DSS program began. The IPS PCI Level 1
certified secure gateway and payment processing system processes in excess
of 120 million credit card transactions each year. Our customers can therefore
be assured that card holder data security is important to us and security of this
sensitive data has been built into our systems from the very start. IPS is also
listed as an accredited payment service provider for Visa Cardholder
Information Security Program (CISP) and the MasterCard Site Data Protection
(SDP) programs.
-50-
REPOTI\G
Agencies have full access to online reporting of permit revenue, detailed
transactions, and permits issued for full visibility of the program. Detailed reporting
includes permit purchases by type and location, permits approved or rejected,
pending fulfillment, wait list vs. active permits, etc. Your City has the flexibility to
customize reports to your preference, which can be saved for consistency and future
use. On -demand visual reporting including chart and graphs provide visual
representations that better identify patterns and trends for improved management.
Reports can be exported in multiple formats including XLS, CSV, and PDF. A report
scheduler is available for routine and automatic reporting needs. Once a report is
scheduled it will be sent to the City automatically.
FULLY -INTEGRATED
ENFORCEMENT INTEGRATION
In today's integrated
computing environment, it is
more important than ever to,
not only have our own state-of-
the-art technologies, but also
seamlessly integrate with other
third -party systems. That is
why the IPS team of software
engineers have created a rapid
development process. This
allows IPS to deliver accurate
Integra ions with popular third -
party application programming
interfaces (APIs) in record time.
It also allows IPS to educate
and guide vendors on creating
open, yet secure software
systems that allow for a wider
clientele base.
2zilY
ADVANCED SECURE LOG N
SEARCH OPTIONS AND ACCESS
•
GwKel S+N a.
Using this technology foundation, we have created a solution that is quick, easy, and
seamless, allowing for integration with an unlimited number of platforms. We pride
-51-
ourselves in our cooperative nature and our ability to collaborate with any third party
application. We encourage new partnerships and look forward to our continued work
with our existing integrations and partnerships.
Systems we currently have current integration with include, but are not limited to:
• PeopleSoft
• TouchNet
■ Elavon
• CashNet
• Tyler Systems
• Tiburon RMS
• JEMS Judicial Data Management
• PCS Mobile (Genetec AutoVU)
LPR
• Vigilant LPR
• National Law Enforcement
Telecommunications System
(NLETS)
• CA Department of Motor
Vehicles
• Quickbooks
■ Monetra
■ Amazon
• A number of in-house cashiering
and billing management systems
THIRD -PARTY INTEGRATION - LICENSE PLATE RECOGNITION, VIRTUAL
PERMITS, AND VIRTUAL CITATIONS
IPS can integrate our Enforcement and Permit Management Solutions with any
License Plate Recognition (LPR) provider to form a fully comprehensive, advanced,
virtual permit and citation management system. This capacity to integrate with any
LPR platform means that we have the unique ability to design our system to, just
about, any need and/or specification. Our exclusive LPR partnerships allows for
access the best this industry has to offer in LPR technologies:
■
■
■
Fixed LPR cameras systems
ALPR vehicle camera systems
Garage parking systems
Virtual permitting
Virtual citations
ft Scofflaw Alerts
Boot Alerts
■ Overtime Zones and Alerts
■ Comprehensive real-time Reports
We are currently partnered with Vigilant Solutions and Genetec, however, the
Enforcement Management System can integrate with any third -party LPR
provider.
om Genetec
\VIGILANJT N cs mobileS �,�
Ru fed Ccmputin9 and Video S-pecia;ists
37
-52-
CHADTER 5:
DA
SVARTERTM
IPS also offers its own mobile payment application, PARK SMARTER', which works
with IPS Smart Meters to bring greater efficiency and choices to the on -street
parking customer experience and parking operations.
PARK SMARTER" integrates with the IPS Data Management System (DMS) so that
cities can manage parking policy with live alerts, reporting and data analytics across
both meters and the mobile app. The app sends expiration notifications and allows
the ability to add time to prevent parking ticket fines. Users can add multiple vehicles
and credit cards under one account so business and personal parking is conveniently
managed in one place.
PARK SMARTER" provides our clients with a unique opportunity to offer citizens an
application that is deeply integrated into the meter system that is on the street. This
provides the best opportunity to have a successful program, customer engagement,
and more use of the application
PARK SM.ARI.ERT"' F TURFS_
• Real-time notifications alert users in advance of parking expiration
• Optimized with BLE connectivity to put time directly on the meter
• Parking Finder provides direction to open parking spaces
• Ability to pay and extend parking session remotely (if allowed by parking
policy)
• Integrates with Visa Checkout and Masterpass, as well as Visa Commerce
Network
• No convenience fees
-53-
38
PARK SMARTERr"' Demo Video
Home Screen
sP II 15 50d a ,a' r i i:! a-a11 5:36 PM
C
Park Smarter Park Smarter
Please Confirm
10001Zone San Diego
R16•te WI
1hdlic a 61,3C133
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Est Sun ipc 01462016 0336 PM
Edt End Dens 060620160611PM
•Iuq M
Novdir Cost •09
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Tay Out •0.13
P.1n,.et Me rod EWE,4666
Start Sessoan
Purchase Screen
CURRENT SESSIONS PAST SESSIONS
•
Time Remaining
00:34:37
hours minutes seconds
10001 Zone
Mee
t
Est. Start Time
Est. End Tine
Total Cost
San Diego
SASC123
1001
06/06/201617:36:21
06/06(20161811:00
60.83
Locate My Vehicle
Extend Session
PnleO Sawas amour 110 SI
Current Session Screen
Visa Commerce Network
PARK SMARTERTM is the first mobile parking app to be part of the Visa Commerce
Network, Visa's new reward and loyalty program. The integration with Visa
Commerce Network is a key differentiating feature of PARK SMARTERTM in its ability
to offer a local merchant rewards program that combines opportunities for local
businesses to engage directly with customers. The app will include special
promotional offers for enrolled US Visa cardholders at local merchants.
Parking Finder Feature
PARK SMARTERTM can be used before the car is even parked. Using the app's Parking
Finder tool, the user can locate available parking before circling the block in search
of a space.
\ 39
-54-
CHAPTER 6: IPS METERS
IPS Group, Inc. offers the IPS M5TM single-space meter, the MSITM multi -space pay
station, RevolutionTM Upgrade Kits, vehicle detection sensors, a state-of-the-art
backend system, and access to the fully -integrated IPS product suite for future
technology implementation. All IPS meters provide diverse payment options
(credit/debit card, bills, coins, smart card, pay -by -cell, and optional NFC contactless
payment), access to real-time parking meter data, solar -power technology, and a
comprehensive web -based meter management system.
M5TM SINGLE-SPACE PARKING METER
The IPS flagship product and gold standard for single-space Smart Parking meters,
the patented M5TM retrofits into existing parking meter housings to maximize
infrastructure, and is fully -operational in seconds. IPS meters provide Cities and their
patrons with a simple and consistent parking user experience that is more cost-
effective, customer -friendly, and more reliable than alternatives. The credit card -
enabled single-space smart meter patented by IPS offers multiple payment options
including coins, credit/debit card, optional NFC/contactless payment (such as Apple
Pay and Android Pay), smart card, and tokens; access to real-time data, solar power
technology, and a comprehensive web -based meter management system.
PHYSICAL FEATURES
■ Mechanism is protected by zinc alloy meter dome and UV
resistant, anti -fog Lexan cover
• Keypad has four easy -to -read mechanical buttons for
intuitive payment navigation —rated at more than
250,000 cycles
• Tri-colored LED lights on front and back of meter alert
enforcement officers of meter status: paid (green),
unpaid (red), and meter fault (yellow)
• Vandal resistant coin slot/chute allows for worry -free
operation and quick servicing
• n riv onmentally-friendly so ar panel and combination
rechargeable/back-up battery pack maximize ongoing
power
• Proven ability to operate under varying environmental
conditions such as snow, sleet, rain, humidity, dust
storms, extreme cold, and extreme heat
■ RFID technology automatically identifies the meter location and downloads
the correct operating configurations
40
-55-
VEHICLE DETECTION SENSORS
IPS Vehicle Detection Sensors reliably detect the presence and absence of a vehicle
in a parking space, while recording arrival and departure times. IPS sensor data
integrates seamlessly with the IPS data management system and third -party
enforcement applications, creating a powerful system for monitoring real-time
occupancy and analyzing parking trends. The IPS sensor uniquely directs all sensing
information to the IPS parking meter cellular communications backbone, saving
customers the hassle of installing additional network equipment and dramatically
reducing the cost of ownership. The IPS sensor uses multiple sensing technologies to
detect vehicles. Its unique design provides the most accurate data on the sensor
market and allows for quick installation and servicing.
BENEFITS OF IPS SENSORS
■ Only PROVEN sensor technology currently deployed in the US.
■ Ability to reset the meter to zero when a vehicle leaves the parking space.
■ Ability to prevent meter feeding, thereby generating turnover.
■ Ability to offer courtesy time resulting in positive public perception of the
meters.
■ Access to real-time occupancy data.
■ Installed under the ground or in the meter dome, eliminating the need for
additional infrastructure.
■ Proven to increase revenue.
ACCURACY
IPS uses a breakthrough form of sensor accuracy testing that is transforming the way
sensor technology is evaluated within the industry. IPS is the only company that has
developed a method to accurately test sensors utilizing time-lapse video and analysis
software. IPS Group is utilizing its breakthrough technology to actively improve
sensor technology —continuing to exceed industry standards —and to generate
image -based evidence that demonstrates accuracy with real data.
Dome Mount
■ No street work required —sensor is integrated directly into the
meter dome
■ Easy access for maintenance and/or replacement
■ Configuration for any parking environment
In Ground
■ Underground sensor contains both power source and antenna for a
completely wireless solution
Pole Mount
■ No street work required —sensor is mounted on the meter pole
41
-56-
■ Easy access for maintenance and/or replacement
■ Wireless connection to the IPS meter via cellular network —no additional
infrastructure required
All sensors have a wireless connection to the IPS meter. Sensor data is communicated
and transferred via cellular network.
-57-
\ 42
MS1T" PAY STATION
The MS1TM pay station is the latest generation of unattended payment systems from
IPS Group. The MS1T" incorporates the unique features of the ProvenTM IPS single-
space platform such as including enhanced payment options, modular design for
ease of servicing, powerful management system, and unparalleled power efficiency.
A video on the MS1TM may be watched here.
BENEFITS OF THE MS1TM INCLUDE:
■ Flexibility: The MS1TM is available in pay -by -space, pay -and -
display, and pay -by -plate models. A simple change of the
keypad and a firmware update are all that are required.
■ Robust Hardware Design: Highly -secure, stainless steel
cabinet with weather and graffiti -resistant powder coating
and scratch -resistant armored glass LCD display window.
■ Unparalleled Power Efficiency: Powered by
environmentally -friendly solar panel and combination
rechargeable and back-up battery pack to maximize
ongoing power.
■ Customization: Configurable buttons available for help
screens, alternative languages, max time, and more.
■ Guaranteed Quality: High security stainless steel housing
with weather and graffiti -resistant powder coating make it
both durable and easy to maintain.
■ Improved Visibility: Blue LED lighting above the display
provides enhanced visibility for motorists, technicians, and
collections staff.
■ Customer -Friendly Interface: IntelliTouchT" provides
additional flexibility when completing a transaction. Users
may begin the payment sequence in any order. The MS1TM
will then guide them through the transaction.
■ Dependability: Pay stations communicate wirelessly on
the GPRS/3G/4G cellular network, ensuring fast and
reliable communications while processing secure credit
card authorizations, wireless downloads of rates and
messages, and transmissions to DMS.
■ Secure Collections: Unit contains a separate maintenance
cabinet and collection vault. The cash box is housed in a
secure vault that features a six -point locking system and
high -security lock.
■ Easy Maintenance: Modularly designed with the
technician in mind for easy plug -and -play maintenance.
■ Future -proof Design: IPS Group's open interface provides
seamless integration with third -party systems, such as
enforcement, permitting, and ANPR (automatic number plate recognition) in order to
further optimize parking operations.
43
-5R-
DATA MANAGEMENT SYSTEM
TrESOFTIIME su!rr
The IPS Data Management System (DMS) is a real-time, web -based application that
allows parking professionals to remotely monitor their parking network from
anywhere, at any time.
REPORTING & ANALYTICS
A comprehensive set of financial, technical, and administrative reporting features
paired with remote meter configuration make the DMS both intuitive and powerful.
DMS analytics creates a visual representation from large tables of data to help
managers gain helpful insight into the patterns and trends of their parking program
and jeverage this information to derive future strategy and optimize systems.
All reports are flexible with customized views for comparison purposes and/or to
reveal "what -if" scenarios. With these fully -integrated tools, customers can better
manage the financial aspects of the Park's parking program. All reports can be
exported into various formats, including XLS, CSV, and PDF.
SEAMLESS INTEGRATION
The DMS allows managers to seamlessly integrate parking meters with vehicle
detection sensors, pay -by -cell capability, and other smart applications. A standard
web browser is the only tool required to access the DMS and to make
changes/configurations to the City's meters.
■ Hardware requirements: IPS provides a hosted DMS; there is no local
hardware required other than internet access.
-59-
■ Network requirements: IPS recommends a high-speed internet connection to
the DMS service, such as cable or DSL access.
■ Operating system software requirements: An internet browser is the only
tool required to access the system. Windows and Apple iOS are typical.
■ Browser requirements: Any current internet browser will be sufficient to
access the IPS DMS. MS Explorer, Mozilla Firefox, Google Chrome, iOS
supported browsers are all compatible, including mobile phone browsers.
PRIMARY FEATURES
■ Real-time updates and live alerts
■ Customizable routes to maximize efficiency
■ Seamless integration with all IPS meters and sensors
■ Flexibility to use as much, or as little data as you choose
■ Ability to monitor meter health remotely
■ Analytics view options to turn data into usable charts
■ User profiles to control access
■ Compatibility with Android OS and Apple iOS
ONGOING SUPPORT
IPS clearly understands the importance of ongoing project support. We also
understand that ongoing support is a critical element of any successful project and
the basis of a long-term partnership. Our commitment is to be exceptionally
responsive while providing our comprehensive service offerings
24/7 TELEPHONE HELP DESK & ONGOING SUPPORT
Knowledgeable, friendly service is just a phone call away.
IPS offers customer service resources with in-depth system knowledge
around the clock to ensure you get what you need, fast. Our team of
experts are available via a telephone -based help desk during normal
business hours from 8 a.m. to 5 p.m. PST, Monday through Friday. We also
offer after-hours/emergency technical support to maintain constant
coverage. Upon entering a contract, IPS will provide contact information
for all IPS senior staff.
IPS customer service can be reached toll -free at (877) 630-6638, or at
customersupport@ipsgroupinc.com for non -emergencies.
45
-60-
=-
-
LIVE CHAT CAPABILITIES
Self-help support resources are right at your fingertips.
Our products have been developed so that an easy, immediate fix may be
available without the help of additional IPS personnel support. The Permit
Management System features Live Chat to help get the job done. Online
help tools include product manuals, FAQs, "how-to" training videos, and
more. These tools can be conveniently accessed 24/7 online for
authorized users.
MANUFACTURING SUPPORT
Designated technical resources are ready to help you.
As both the designer and manufacturer of its smart parking technology,
IPS is prepared to designate your City with technical resources including a
team of hardware/software engineers, database administrators, and
web/data-integration engineers for additional support.
DATA SECURITY MANAGEMENT
Your data is protected.
IPS offers ongoing data security management and backup systems
support of the Permit Management System in case of a critical failure.
PERSONALIZED FOLLOW-UP MEETINGS
ti, Al
Ensure all project criteria is met and exceeds expectations.
Once installation is complete, a conference call between the City, the
designated CSM, and Director of Sales is held to discuss the wrap-up of
the installation and ensure all project criteria has been met. Check -in
meetings can be held periodically to discuss progress or additional
concerns as needed.
-61-
46
C-ADTE7: ENFORC-VENT
PILOT
MANAGEME\T
As a technology company, IPS Group prides itself on its heavy investment in research
and development, which allows us to maintain our unmatched market leader status
while at the same time delivering new and innovative products to meet the evolving
needs of our customers.
Many times technology outpaces the useful life of the parking equipment itself. IPS
technology is designed with the future in mind, with customer input a huge factor.
Unlike expensive legacy systems that are inflexible and are slow to modernize, IPS
technology is scalable and flexible to meet the growing needs of municipalities and
schools alike. IPS provides the latest in parking technology, built on a flexible
platform, designed to integrate with tomorrow's technologies.
IPS Group proposes a pilot program in which we, in collaboration with your Agency,
will conduct a 30 day trial to demonstrate, at no cost to your Agency, the
effectiveness of The IPS Enforcement and Processing Solutions.
As an early adopter, you will have full access to customize the Enforcement
Management Solution to your unique requirements.
"\IN
Complete access to products and services:
Get access to a number of IPS Ecosystem products and
services
Fully integrated and live with your data:
Our pilot program is not a demo but an actual
implementation of our products and services using your live
data: e.g., Process a cite, fulfill a permit, and/or run a report;
all in real time.
COMPLETELY FREE FOR 30 DAYS
47
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CHAPTER 8: COST PROPOSAL
Mobile Enforcement Solution: Mobile Enforcement Device
Our Mobile Enforcement Solution is accessible using an easy -to -use handheld citation
writer; Offering a quick and efficient citation issuance process. Electronic citations are
immediately loaded into the Enforcement Management System (EMS) allowing timely
access to citation information for your Agency and the public.
Mobile Enforcement
Solution
3 Year Lease (Rental)
Option
Unit Price
Per Device / Per Month $150.00
INCLUDES:
■ Mobile Enforcement Device(s)
■ Mobile Enforcement Software
■ Remote Management Suite
■ Comprehensive Support
■ General Maintenance
■ Warranty Options
■ Automatic Hardware Refresh (after 3 years)
■ Data Plan
■ Installation and Training
■ Carrying Case / Protective Case / Belt Clips
ADDITIONAL ITEMS TO BE ESTIMATED BASED ON VOLUME:
■ Citation Stock and Related Materials
48
-63-
Enforcement Management Solution - Processing Services Schedule of Fees
IPS continues to exceed industry standards by offering innovative technology
solutions that bring greater efficiency to parking operations, which now includes a
parking enforcement smart technology product suite. This next -generation parking
enforcement solution from IPS manages the entire citation lifecycle from issuance to
collections and incorporates state-of-the-art real-time technology and customer
service resources.
Citation Processing
Registered Owner Acquisitions:
Per Citation $0.40
DMV requests for registered owners are submitted each business day. Most
registered owner information is retrieved within 48 hours of a citation being entered.
California
Out of State
DMV/NLETS Interface:
Per Unit $0.00
Collected 32%
The Enforcement Management System interfaces with the National Law
Enforcement Telecommunications Service (NLETS) via highly -secured
communication methods to ensure vehicle registration information such as holds
and releases are obtained and processed quickly and accurately.
DMV / NLETS Communication Per unit FREE
Notices and Letters:
Notice are printed in color and provide important information to the public
regarding the citation details as well as containing all information required to submit
payment. All notices, letters, and postage are provided by IPS and mailing using
first-class mail. Parking violation notices are mailed based on Agency preferred
schedule. The Agency has the ability to customize text that is printed on the notice if
49
-64-
necessary, which allows the Agency the flexibility of changing the text should
procedures change.
Delinquent Notice (Includes
Postage)
Additional Letters and
Correspondence
Telephone Customer Services
Per unit
Per unit
$0.69
$1.13
IPS trains staff with the ability to respond to calls received in English or Spanish.
Customer Service staff provides general information on each Agency's policies and
procedures with the ability to research information to assist the public.
Customer Service
Per interaction FREE
IVR Solution (Optional):
The Interactive Voice Response system (IVR) provides real-time, detailed citation
information linked to the Agency's database in English or Spanish. The public can
inquire by citation number or license plate. Pre-recorded Agency specific
information can be used. Options for reaching a Customer Service Representative
are also made available.
IVR System Per month $225.00
IVR Record & Store Calls
(Optional) Per call $0.45
IVR Call Transcription (Optional) Per call $0.90
Payment Processing:
IPS provides a lockbox service where payments can be mailed by the public.
Payment will be posted and deposited to the Agency account within 24 hours. The
Agency will have access to view deposit information online, as well as each citation
paid within that deposit. Reports are available online for the Agency to reconcile
each payment and deposit that has been made to the Agency's bank account. In
50
-65-
addition, monthly reports are available to the Agency to reconcile daily and monthly
deposit activity.
IPS accepts VISA, MasterCard, Discover and American Express via the Public Portal
website. IPS provides all credit/debit-card processing via real-time authorization and
processing. Credit/debit card payments are updated real-time to the citation
records and receipts can be printed from the system for the public. Payments by
credit card are accepted 24/7. The system secures immediate authorization from the
processor, and immediately updates the citation status in real time. The Public Portal
website is fully PCI compliant.
In person payments taken at your Agency's location can be entered into the
Enforcement Management System by your Agency's staff. This automatically
updates the citation and generates a receipt. An online, real-time report can be
generated that details all funds taken by your Agency for daily reconciliation.
Lockbox Setup (one-time fee)
Mail -in Payments
Online Payments
Secure Credit Card Payments
Per unit
Per unit
Per unit
Per
transaction
$450.00
$0.40
$0.40
$2.00 or 3% whichever is
higher
Appeals Module:
Online access to the Appeals Module is available to the Agency 24/7. Real-time
access offers our clients the most current database information. All transactions
such as citation records, payments, dismissals, administrative adjudication
information, notes, registered owner information and all other citation data are
immediately displayed.
Online Appeals
Reporting Module:
Per unit FREE
We have extensive reporting that covers Citation and Officer Activities along with
Revenue and Adjudication Analysis. These reports can be automatically generated
based on your Agency's preferences. IPS will provide your Agency with a wide
variety of electronic reports. Custom reports can be created by your Agency using
\ 51
-66-
the Enforcement Management System. All reports can be exported to PDF or Excel
format.
Reporting
Per unit FREE
Franchise Tax Board Collections (FTB):
IPS complies with all requirements set forth by the FTB for the Interagency Intercept
Collection Program. FTB qualified accounts that remain unpaid are sent to FTB once
a year for the submission of State tax returns. Once the FTB sends all intercepted
funds and detailed reports directly to your Agency, IPS will reconcile all payments
and confirm they have been updated in the Enforcement Management System. IPS
will send updates to the FTB of any necessary information to updated account on
their system.
FTP Processing
FREE
FTB Collections
Per unit
Per unit
25%
Collections Bureau of America (CBA) 3rd Party Collections:
CBA is a privately held corporation with 50+ years of experience in the collections
industry. CBA is integrated with the IPS Enforcement Management System allowing
for easy retrieval of citation data. CBA provides a comprehensive solution while
allowing flexible recovery strategies and approach to collections to meet the
Agency's needs and goals. CBA provides customized letter and notice programs,
reporting, payment options, and call center with staff trained in handling collection
matters.
% amount
Special Collections 35%
collected
PERMIT MANAGEMENT SYSTEM
The Permit Management solution offers cities, educational organizations, and other
agencies, the flexibility and convenience to manage the entire parking permit lifecycle
52
-67-
from initial design through fulfillment; a true web -based system available anytime and
anywhere.
One Time Setup
Permit Processing Fee
Permit Fulfillment (Verification)
Per Letter (includes postage)
Online & IVR Secure Credit Card
Payments - Gateway Fee
*Charged to the Public
Customization per Hour
Per unit
Per unit
Per unit
Per unit
Per
transaction
Per hour
$3, 600.00
$1.80
$0.90
$1.13
$2.00 or 3%
whichever is higher
$112.50
THREE-YEAR TOTALS -IPS ENFORCEMENT MANAGEMENT SYSTEM
Below is an estimated of total costs of the IPS systems over a three year span. Numbers
below where generated by averaging numbers that where provided by your Agency.
ENFORCEMENT MANAGEMENT SOLUTION (CITATION PROCESSING AND
HANDHELD EQUIPMENT)
Item
Cites
7500
Annual Total
Monthly Total
Per cite
$0.40
$3,000.00
$250.00
Collection Rate
70%
Collected Cites
5250
Payments
$0.40
$2,100.00
$175.00
Delinquent Rate
30%
Delinquent Number
2250
Delinquent Notices
$0.69
$1,552.50
$129.38
Handhelds
8
Handheld Cost
$150.00
$14,400.00
$1,200.00
53
-68-
Totals
$21,052.50
$1,754.38
Estimated Three Year Total
$63,157.50
Estimated - Should Not Exceed*
$85,000.00
*Does not include potential Out of State,
Special, and FTB, Collection amounts.
PERMIT MANAGEMENT SYSTEM
One Time Setup
• 1
Awn_ al Tote
$ 3,600.00**
hlcrIth',, ?cit,.
Est. Number of Permits
1000
Permit Processing Fee
$ 1.80
$
1,800.00
$ 150.00
Permit Fulfillment
$ 0.90
$
900.00
$ 75.00
Permit Letter
$ 1.13
$
1,130.00
$ 94.17
Est. Customization Hours
60
Customization Per Hour
$ 112.50
$
6,750.00
$ 562.50
Totals
$
10,580.00
$ 881.67
Three Year Total
35,340.00
Estimated - Should Not Exceed*
$ 50,000.00
*Estimates are based on Tier Pricing. Actual volumes are not known at this time. The
above pricing is based off of a volume of 1000 permits issued per year.
** One time Charge
N 54
-69-
M
-TER COST PROPOSAL
M5'" Capital Costs - ProtitialService
M5TM IPS Credit Card -Enabled Single -Space Meter
(includes 12-month warranty, RFID tag, meter top)
Price per unit
$495,00
Shipping
$7.50
Installation ($2,500.00 minimum total fee)
$15.00
Post Warranty Repair Services
$85.00
M5`"' Ongoing Fees
Secure Wireless Gateway/Data Fee and Meter
Management System Software License Fee (per meter
per month)
Option 1 Option
$5.75 $8.00
Secure Credit Card Gateway Fee (per transaction)
$0.13
$0.06
NOTE: A functioning meter requires the installation of a meter mechanism, housing, and pole —sold
separately. Price per meter/sensor (per unit) is the total fixed price for the equipment. Additional
ongoing costs associated with wireless services, management system access, and credit card fees are
ongoing and outlined below. Pricing does not include any applicable state or local taxes that are
required to be paid by the City currently or in the future.
Vehicle Detection Sensors Capital a&'c: Ongoing Costs
Product/Service
In -Ground Vehicle Detection Sensors (includes 12-month
warranty)
Pr ,:o 1;er un,t
$295.00
Dome Mount Vehicle Detection Sensors (includes 12-month
warranty)
$295.00
Pole Mount Vehicle Detection Sensors (includes 12-month
warranty)
$295.00
Vehicle Detection Sensors Ongoing Cost',
Management System/Base Data Fee
Optional: Real Time Reporting Fee
Cost per space per m`onti,
$3.50
$2.75
NOTE' Price per sensor (per unit) is the total fixed price for the equipment. Additional ongoing costs
associated with wireless services, management system access are ongoing and outlined above. All
pricing does not include any applicable state or local taxes that are required to be paid by the city now
or in the future.
-70-
M5T" Spare Parts
Card Entry Die Casting
Price per
unit
$19.00
City Per 100
Meters
3
Keypad Assembly
$25.00
5
Complete Top Cover (with Lexan insert)
$69.00
3
Lexan for Top Cover
$15.00
3
Validator Connector Board
$15.00
3
Validator Connection Cable
$5.00
3
Battery Pack 795-600-H3 (non-
rechargeable)
$30.00
5
Solar Panel / Comms Board (GSM)
$165.00
n/a
Solar Panel / Comms Board (COMA)
$165.00
n/a
Coin Validator
$69.00
5
Main Board
$165.00
3
Display Board
$89.00
3
Display Board with NFC
$139.00
n/a
Expiry Indicator (rear)
$15.00
3
Battery Charging Assembly (11 meters per
assembly)
$115.00
n/a
Coin Entry Slot
$2.00
3
Hybrid Card Reader (non EMV)
$49.00
5
EMV Hybrid Card Reader
$125.00
n/a
Battery Door Cover
$2.00
3
RFID Meter Housing Tag Assembly
$10.00
3
-71-
56
MS11" Capital Costs Product/Service
Price per unit
$6,450.00
IPS MS1TM Multi -Space Pay Station - Pay and Display
(includes 12 month warranty)
BNA Module -with 600-note stacker (OPTIONAL)
$1,500.00
Pay -by -space Keypad (OPTIONAL)
$75.00
Pay -by -plate Keypad (OPTIONAL)
$200.00
EMV Contact Card Reader (OPTIONAL)
$499.00
Shipping
$200.00
Installation
$200.00
Extended Warranty (additional 12 months)
$295.00
Extended Warranty (additional 48 months)
$995.00
NOTE: Installation includes a surface mount. No concrete work is included. The BNA option
comes with a 24-month warranty standard. Additional extended warranty for BNA will be
priced upon request. Price per unit is the total fixed price for the equipment. Additional
ongoing costs associated with wireless services, management system access, and credit card
fees are ongoing and outlined below. Pricing does not include any applicable state or local
taxes that are required to be paid by the City currently or in. the future.
MS1T" Ongoing Costs
Fee Type
Secure Wireless
Gateway/Data Fee and
Meter Management System
Software License Fee
Option 1
(On Street)
$55.00
Option 2
(Off Street)
$25.00
Option 3
(Off Street)
$55.00
Secure Credit Card Gateway
Fee (per transaction)
Included
$0.13
$0.06
*Option 1 is currently unavailable for off-street pay stations
NOTE. Additional ongoing costs associated with wireless services, management system
access, and credit card fees are ongoing and outlined above. Pricing does not include any
applicable state or local taxes that are required to be paid by the City currently or in the
future. Ongoing fees are subject to annual adjustment due to increases in Inflation as
published by the US Bureau of Labor Statistics for All Items Consumer Price Index for All
Urban Consumers (CPI-U) for the US City Average, and will not exceed 3% annually.
57
-72-
MS1T" Spare Parts List
Standard Card Reader Only
Price per unit
$49.00
oty per
100 Meters
n/a
Standard Card Reader Assembly with PCBA
$129.00
3
Standard EMV Contact Card Reader Assembly with
PCBA
$499.00
n/a
Coin Validator Assembly
$69.00
5
Bill Note Acceptor Assembly (with 600 note
stacker){
$1,500.00
2
Additional 600 note stacker cartridge
$500.00
As
needed
Solar Panel Replacement Kit
$500.00
3
Main Operating Board (with LCD and modem)
$749.00
3
LCD with Armored Glass Replacement
$250.00
3
Armored Glass Replacement
$125.00
3
Thermal Printer
$615.00
3
4-key Horizontal Keypad
$75.00
3
4-key Vertical Keypad
$75.00
3
Pay -by -Space Keypad Assembly
$165.00
n/a
Pay -by -Plate Alphanumeric Keypad Assembly
$249.00
n/a
Battery 16Ah (rechargeable)
$165.00
5
Additional Large Coin Canister
$199.00
As
needed
As
Additions anister
$75.00
needed
Coin Shutter
$199.00
3
Paper Rolls (sticky back) approx 2400 2.75" tickets
(.004" thick)
$29 50
As
needed
Paper Rolls (standard) approx 2000 3" tickets
(.0045" thick)
$21.50
As
needed
• This pricing is FOB, IPS Group San Diego, CA and includes al/ applicable discounts.
-73-
58
3ARKING iv
R WARRANTY
IPS will provide a limited warranty for any new meter or sensor product
manufactured and supplied by IPS for 12 months. The warranty protects against
defects in materials and workmanship from the point of installation or 15 months
from the date of delivery, whichever is sooner, and 90 days from the date of delivery
received in the case of spare or repaired products. IPS does not cover defects
caused by improper care or use, lack of preventative maintenance, and does not
warranty any defects due to vandalism or other factors contained as a part of the
Force Majeure clause below.
Additional Warranty Provisions:
■ IPS must have the opportunity to assist in the initial deployment and system
installation.
■ Repair or replacement under warranty of any defective product (including any meter
or subcomponent) does not extend the warranty period for that product or
subcomponent.
■ IPS will either repair or replace products or subcomponents, at our discretion, that are
found to be defective within the defined warranty period.
■ Returns for credit will only apply once IPS has received defective product (including
any meter or subcomponent) and confirmed that defects were within the warranty
period and are covered under the terms and conditions of the warranty provided.
■ THE WARRANTIES CONTAINED IN THE CONTRACT DOCUMENTS ARE
CONTRACTOR'S SOLE AND EXCLUSIVE WARRANTIES. THE FULL EXTENT OF THE
CONTRACTOR'S LIABILITY FOR A WARRANTY CLAIM IS LIMITED TO THE REPAIR
OR REPLACEMENT OF THE DEFECTIVE EQUIPMENT. CONTRACTOR
AFFIRMATIVELY EXCLUDES ANY AND ALL OTHER WARRANTIES, CONDITIONS, OR
REPRESENTATIONS (EXPRESS OR IMPLIED, ORAL OR WRITTEN), WITH RESPECT
TO THE SERVICES PROVIDED INCLUDING ANY AND ALL IMPLIED WARRANTIES OR
CONDITIONS OF TITLE, MERCHANTABILITY, OR FITNESS OR SUITABILITY FOR ANY
PURPOSE (WHETHER OR NOT THE CONTRACTOR KNOWS, HAS REASON TO
KNOW, HAS BEEN ADVISED, OR IS OTHERWISE IN FACT AWARE OF ANY SUCH
PURPOSE) WHETHER ARISING BY LAW OR BY REASON OF CUSTOM OF THE
TRADE.
Exclusions:
■ Warranty voided with use of imitation or non -genuine IPS replacement parts, un-
authorized alterations, abuse, vandalism, improper handling or general misuse to the
equipment (hardware or software), including attempted repairs that result in damage.
■ Force Majeure: IPS shall not be liable for any warranty provisions where such product
failure is as a result of Acts of Nature (including•fire, flood, earthquake, storm,
hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities
(whether war is declared or not), civil war, rebellion, revolution, insurrection, military
or usurped power or confiscation, terrorist activities, nationalization, government
sanction, blockage, embargo, labor dispute, strike, lockout or interruption or failure of
\ 59
-74-
electricity [or cellular telecommunication failures caused by any of the events or
causes described above).
Preventative Maintenance (Meters):
■ Preventative maintenance will be similar to current single-space parking meters.
However, the primary elements will be a working battery, card reader and coin
validator.
■ Meters surfaces should be kept clean with mild soap and water.
■ The card reader heads should be cleaned with a cleaning card every 1-2 months to
ensure optimum performance. Cleaning cards may be purchased from IPS.
■ At 9-12 month increments, the coin validator shall be visually inspected for any
damage or debris. Compressed air may be used to keep the card reader and coin
acceptor clear of debris, every 9-12 months.
■ Additional preventative maintenance shall be administered by City staff at such time
as it is apparent to be necessary, even if it should occur on a more frequent basis than
described herein.
■ City, at its own cost and expense, shall keep the equipment in good repair, condition
and working order after warranty expiration.
60
-75-
7737 Kenamar Court
San Diego, CA 92121
1 877 630 6638
i psgroup.com
LICENE PLATE RECOGNITION: VIGILANT SOLUTIONS
Mobile LPR 2-Camera System w/ Integrated Processor (Expandable to 4 Cams)
Quantity Item/Description
2
Mobile LPR 2-Camera System w/ Integrated Processor (Expandable to 4 Cams)
Includes:
4 LPR Camera Mounting Kit for 2016 Ford Transit
2 2-Camera Mobile LPR System - Extended Hardware Warranty - Years 2 & 3
1 Vigilant LPR Basic Service Package for Hosted/Managed LPR Deployments
2 Parking Enforcement System Toolkit
1 IPS Integration
1 Client Portal Account
1 Vigilant System Start Up & Commissioning of 'In Field' LPR system
1 Vigilant End User Training for LPR Systems
1 Vigilant Travel via Client Site Visit
2 Vigilant Shipping & Handling Charges
TOTAL CAPITAL COSTS: $40,433.88
-76-
7737 Kenamar Court
San Diego„ CA 92121
1 877 630 6636
ipsgroup.corri
ANNUAL COST ASSOCIATED WITH VIGILANT LPR SYSTEM /
Annual Recurring Costs: Up -Front Model
Line Item Year 2 Year 3 Year 4 Year 5
CLK (Software) $2,997 $2,997 $2,997 $2,997
Warranty Included Included $2,997 $2,997
Integrations $2,390 $2,390 $2,390 $2,390
Parking Toolkit $3,000 $3,000 $3,000 $3,000
Total $8,387 $8,387 $10,777 $10,777
Vigilant LPR Quote Notes:
1. All prices are quoted in USD and will remain firm and in effect for 60 days.
2. Orders requiring immediate shipment may be subject to a 15% QuickShip fee.
3. Mobile computing and modem required for use and provided by others.
4. Physical installation by others. Commissioning and training by Vigilant.
5. Systems proposed can perform time limit, scofflaw, and permit enforcement.
6. Vehicle year, make, model required at time of purchase. Ford Transit used for budget.
i
t iltt LS`
-77-
M5TM SINGLE-SPACE METER
The IPS flagship product and gold standard for single-space Smart Parking meters, the patented M5TM
retrofits into existing parking meter housings to maximize infrastructure, and is fully -operational in
seconds. IPS meters provide Cities and their patrons with a simple and consistent parking user
experience that is more cost-effective, customer -friendly, and more reliable than alternatives. The credit
card -enabled single-space smart meter patented by IPS offers multiple payment options including coins,
credit/debit card, optional NFC/contactless payment (such as Apple Pay and Android Pay), smart card,
and tokens; access to real-time data, solar power technology, and a comprehensive web -based meter
management system.
Physical Features
• Mechanism is protected by zinc alloy meter dome and UV resistant, anti -fog
Lexan cover
• Keypad has four easy -to -read mechanical buttons for intuitive payment
navigation —rated at more than 250,000 cycles
• Tri-colored LED lights on front and back of meter alert enforcement officers
of meter status: paid (green), unpaid (red), and meter fault (yellow)
• Vandal resistant coin slot/chute allows for worry -free operation and quick
servicing
• Environmentally -friendly solar panel and combination rechargeable/back-up
battery pack maximize ongoing power
• Proven ability to operate under varying environmental conditions such as
snow, sleet, rain, humidity, dust storms, extreme cold, and extreme heat
• RFID technology automatically identifies the meter location and downloads
the correct operating configurations
IMPLEMENTATION PLAN
Below is an anticipated schedule of events based on the signing of a contract or approval to proceed from
the City. The target timeline listed below is relative to the Notice to Proceed ("NTP") that the City will give
to IPS upon receipt of a fully executed contract. Many of these activities happen in parallel. Below is a
standard installation/implementation timeline. IPS will work with the City to meet their desired installation
dates.
Task
Notice to Proceed (NTP)
Party
City/IPS
Target Timeline
TBD
Define & Map all Meter Installation Locations
City/IPS
30 calendar days
Complete Meter Configuration Data Sheets
City/IPS
30 calendar days
Complete Credit Card Processing Information
City/IPS
30 calendar days
Meter Programming Configuration Approved
City
30 calendar days
Meter Locations Site Preparations
City/IPS
45 calendar days
Initial Public Outreach
City Marketing provided by IPS may include websites,
brochures, video tutorials, etc. as determined by the City
and IPS as most appropriate. Details regarding our city
marketing offering is included in the Appendix.
City/IPS
Immediately before and
during implementation
Meter Solution Implementation, Delivery
IPS
75 calendar days
-78-
Meter Prep, Testing & Installation
City/IPS
Immediately following
delivery
Meter Installation Completed
IPS
90 calendar days
On -Site Hardware Training of City/Parking personnel (1-2
days)
Course details can be found in the following pages.
City/IPS
At the time of delivery and
installation
DMS Webinar Training for City/Parking Personnel (1-2
sessions)
Course details can be found in the following pages.
City/IPS
Prior to and at the time of
delivery and installation
Continued Public Outreach
City/IPS
During and approx. 1
week after installation
Post -Installation follow-up meeting
Conference call including designated CSM, Director of
Sales and City to discuss and ensure all criteria has been
met and system is meeting expectations.
City/IPS
Post -Installation
-79-
7737 Kenamar Court `F
San DiegoCA2121 •
joric-
1 877 630 6638 ' /
ipsgroup_com T Let (AL r-
Scope of Work — National City, CA
Project Manager: David Rotenberg (DR)
Team: Elisa Leanos (EL), Nick Stanton (NS), Ryan Jauregui (RJ), Alex Dominguez (AD)
Revision History
Revision date
Revised by
Approved by
Description of change
Friday, September
28, 2018
NS
DR
Original Document
Scope of Work:
Project: Mobile Enforcement Solution — N5 Print
Start Date: 10/16/2018
Item
Days
Promise
Date
Change Date
Reason
Project Start
0
10/16/2018
*Feature Sign Off
Document
7
10/23/2018
Order Handhelds
0
10/23/2018
Citation Artwork
Approval and Sign -off
35
11/27/2018
Citation Roll Order
7
12/4/2018
Handheld Testing
14
12/18/2018
Break for Holidays
21
1/8/2019
Client Installation and
Training
10
1/18/2019
Go -Live
14
2/1/2019
-F3o-
Scope of Work:
Project: Enforcement Management
System
Start Date: 10/16/2018
Item
Days
Promise
Date
1
7737 Kenamar Court
San Diego„ CA 92121 /
1 877 630 6638
i ps group.corn `. asigar..s"
Change Date
Reason
Project Start
0
10/16/2018
Woolgathering
0
10/16/2018
*Feature Sign Off
Document
7
10/23/2018
Collection of all Agency
Data
7
10/30/2018
Conversion Begins
0
10/30/2018
Initial Conversion
Completed^
45
12/14/2018
Break for Holidays
21
1/4/2019
Client Installation and
Training
18
1/22/2019
Go -Live
10
2/1/2019
^ Initial Conversion Data is a set of existing (open, closed, and archived) data that the agency
and/or the agencies' existing vendor is in possession of. This data can be quiet extensive
and therefor IPS will import all critical, open, conversion data through the initial Conversion
Phase and then continue converting Agency data until completion with no Agency downtime.
-81-
Scope of Work:
Project: Permitting Solution (base
solution)
Start Date: 10/16/2018
Item
Days
Promise
Date
7737 Kenamar Court
San Dieggo, CA 92121
1871 630 6639
Ipsgroup.com
Change Date
Reason
Project Start
0
10/16/2018
Wool Gathering
7
10/23/2018
*Feature Sign Off
Document
0
10/23/2018
Beta - Testing
45
12/7/2018
Break for Holidays
21
12/28/2018
LPR Integration (if
applicable
0
12/28/2018
Public Outreach (if
applicable)
21
1/18/2019
Client Installation and
Training
4
1/22/2019
Go -Live (Base Solution)
10
2/1/2019
*For each scope of work project there is an attached Feature Sign -Off document that
requires a customer signature before Go -Live commences.
I hereby acknowledge that I have read the above and that I agree to the above Scope of Work as
requested by my Agency. I understand that any changes to the above will require an addendum to the
signed Scope of Work and that this may mean more time and resources are required to complete the
projects listed in the Scope of Work. I understand that by requesting changes that IPS Group may
request remuneration for the time and resources used to fulfill my request.
Name
Title
Signature x Date
-R2-
RESOLUTION NO. 2018 —
RESOLUTION OF THE CITY COUNCIL OF THE CITY OF NATIONAL CITY
AUTHORIZING THE MAYOR TO EXECUTE A THREE-YEAR
AGREEMENT WITH IPS GROUP, INC., FOR A NOT -TO -EXCEED
AMOUNT OF $320,000TO PROVIDE PARKING MANAGEMENT
AND PARKING ENFORCEMENT SOLUTIONS
WHEREAS, on June 20, 2017, through the adoption of Resolution No. 2017-103,
the City Council approved the Parking Action Plan ("PAP") for Downtown National City to
address existing and future parking demands, and directed staff to take all necessary actions for
PAP implementation, including but not limited to, continued public outreach, data collection, and
reporting; and
WHEREAS, on November 7, 2017, through the adoption of Ordinance No. 2017-
2441, the City Council adopted the Downtown Specific Plan Proposed Amendment that
identifies parking as one of the Specific Plan's goals for future public and private development;
and
WHEREAS, City staff researched a variety of vendors offering products and
services to address the City's parking management and enforcement needs and found that IPS.
Group, Inc., provided a comprehensive proposal that incorporates all of the City's parking
management and enforcement needs; and
WHEREAS, IPS. Group, Inc., is a provider of parking management equipment,
products, and services that meet the City's parking management needs and is qualified by
experience and ability to perform the services desired by the City, and the I.P.S. Group is willing
to perform such services; and
WHEREAS, the City desires to enter into a three-year Agreement with I.P.S.
Group, Inc., for a not -to -exceed amount of $270,000 to provide parking management equipment
to include single-space parking meters, hand-held mobile enforcement devices, license plate
reader (LPR) equipment and software, web -based parking management enforcement and
permit software, data collection, and technical support
NOW, THEREFORE, BE IT RESOLVED that the City Council of the City of
National City hereby authorizes the Mayor to execute a three-year Agreement with IPS Group,
Inc., for a not -to -exceed amount of $270,000 to provide parking management and enforcement,
solutions.
PASSED and ADOPTED this 16th day of October, 2018.
Ron Morrison, Mayor
ATTEST: APPROVED AS TO FORM:
Michael R. Dalla, City Clerk Angil P. Morris -Jones
City Attorney
CITY OF NATIONAL CITY
Office of the City Clerk
1243 National City Blvd., National City, California 91950-4397
619-336-4228
Michael R. Dalla, CMC - City Clerk
I.P.S. GROUP
Pilot Parking Enforcement Management System and Permit System
Tirza Gonzales (Engineering/Public Works) forwarded a duplicate original
Agreement to I.P.S. Group.