HomeMy WebLinkAbout2019 CON City of San Diego - Fire and Emergency Medical Dispatch and Data Sharing ServicesThe City of
SAN DI EGO/
Fire -Rescue Department
Emergency Command & Data Center
July 8, 2019
City of National City
Attn: Frank Parra
1243 National City Blvd.
National City, CA 91950
Dear Mr. Parra:
Enclosed are 2 fully -executed Dispatch Services Agreements between National City and San Diego.
There were 3 original, wet -signature versions. San Diego kept one and I am returning the two other
originals to you for your Department's and your City Attorney's records.
Also included are 2 fully -executed Data Sharing Agreements (aka "Attachment 2" of the Dispatching
Services Agreement). There is one original and one photocopy for your respective records.
If you have any questions, please feel free to call me at (619) 533-4308.
Thank you for your attention to this matter.
ai
Sincerely,
Alyssa Ross
Program Manager
3750 Kearny Villa Road
San Diego, CA 92123
T (619) 533-4308
sandiego.gov
DISPATCH SERVICES AGREEMENT — SAN DIEGO / NATIONAL CITY
THIS AGREEMENT is made by and between the City of San Diego, ("San Diego"), a municipal corporation;
and City of National City ("Agency"), a municipal corporation; (herein collectively known as "Parties" or
individually as "Party"), for the provision of fire and emergency medical dispatch services.
RECITALS
WHEREAS, San Diego and Agency have organized and equipped fire departments charged with
the duty of fire protection and rescue within the limits of said cities; and
WHEREAS, if required by law, Agency, by way of Resolution Number ZO/`f�1a�3
dated `l1L IF 30/ 9 , approved by National City's City Council, resolved that Agency's
interests would be best served by entering into an agreement with San Diego to outsource Agency's fire
and emergency medical dispatch services to San Diego; and
WHEREAS, San Diego desires to provide Agency with fire and emergency medical dispatch
services under the terms described in this Agreement and
WHEREAS, it would be to the benefit of each Party for San Diego to continue to provide fire and
emergency medical dispatch services to Agency in order to increase the health and safety of all affected
residents; and
WHEREAS, Agency desires and intends per the terms of this Agreement to pay San Diego for
services;
NOW THEREFORE, in consideration of the above recitals and the mutual covenants and conditions
contained in this Agreement, and for other good and valuable consideration, the receipt and sufficiency of
which are hereby acknowledged, Agency and San Diego agree as follows:
A. TERM.
This Agreement shall become effective July 1, 2019 and shall expire at midnight on June 30, 2024. The
Parties shall review this Agreement every year to ensure applicability of all terms and policies. Any
modification shall be set forth in writing and be signed by the Parties.
The Agreement term may be extended for five (5) additional years by written agreement of the Parties,
and subject to the San Diego Mayor's authorization of a contract extension and the authorization of Agency.
B. OBLIGATIONS OF THE PARTIES.
The descriptions herein outline specific aspects relevant to the performance of the emergency dispatch
services by San Diego.
San Diego adheres to State recommendations for call answering times and bases dispatcher staffing upon
meeting those performance standards.
To the extent that safety or technological changes warrant an amendment of the specific service or method
employed to provide the Fire and Emergency Medical Dispatch Services contemplated herein, neither Party
may unreasonably refuse to implement safety or technological changes.
1. The dispatch services that will be provided by San Diego include:
a) Processing all fire and medical related emergency calls via the 911 Secondary Public Safety
Answering Point ("PSAP").
b) Triaging medical calls using a triage process which includes:
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DISPATCH SERVICES AGREEMENT — SAN DIEGO / NATIONAL CITY
i. Automated triage with call downgrading features.
ii. Coordinated dispatch efforts with Agency's ambulance provider for ambulances within
Agency's jurisdiction, via an automated Computer Aided Dispatch ("CAD") to CAD
interface.
c) Dynamic Automatic Vehicle Location ("AVL") driven dispatch of closest available resource(s),
across City lines, to given emergency, incident type(s), and location(s).
d) Paging Services between San Diego's CAD and a messaging services interface.
e) Fire Station Alerting via a CAD to a station alerting interface. San Diego will interface with
Agency's existing, self -managed station alerting system given that it is supported by San
Diego's existing interface system, currently USDD, and as an unsupported legacy option for
WestNet.
f) Mobile Data Computer ("MDC") or other mobile platform services including mapping, live -
routing, and loading of Agency's self -managed pre -plans.
g) Records Management System ("RMS") services for a CAD to a Fire RMS interface given that
it is supported by San Diego's existing interface system, currently WATER, and a FireHouse
interface as an unsupported legacy option. Agency will bear the costs for other new,
unsupported interfaces if required.
h) Additionally, Agency may receive a periodic download of CAD data.
i) Agency acknowledges that this contract does not require San Diego to perform analysis of
Agency's CAD or response data. However, San Diego may extend the use of secured Internet
applications for viewing, analyzing and reporting Agency's CAD data ("web services"). These
web services may include on-line dashboards and canned reports with pre -established data
collection points, call for service statistics and/or other incident specific data.
j)
Any additional or special services provided are described in Addendum A.
2. Additional Services and Equipment. Additional services and equipment utilized in the
performance or support of dispatch services may be provided by San Diego, as agreed to by the
parties, which may include but is not limited to: equipment (modems, mobile data computers,
phones, etc.), enterprise device management services, software applications and licenses.
C. COMPENSATION AND PAYMENT SCHEDULE
Agency agrees to pay to San Diego for services rendered under this Agreement on a fiscal year basis,
defined as July 1 through June 30. For budgeting and planning purposes, San Diego will provide Agency
with an Annual Operating Plan (Attachment 1) for the upcoming fiscal year.
1. For Dispatching Services. San Diego shall be compensated for the performance of services
and specified in Section B1 as a cost per call. Dispatch fees are subject to change each fiscal year
based on the following:
a) The adopted budget for personnel costs which includes fringe and overhead, and;
b) Prior year actuals for non -personnel expenditures (NPE). Should the Agency's call volume
exceed the prior year by 5% or more, an increase to the NPE will be equal to the percentage
of the increased call volume (rounded up to the tenth percent).
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DISPATCH SERVICES AGREEMENT — SAN DIEGO / NATIONAL CITY
c) Should the Agency's call volume from the prior year not increase, or the increase is less than
5%, an escalator of 5% will be applied to the NPE.
2. For Additional Services & Equipment. San Diego shall be reimbursed for the costs of any
additional services and equipment specified in Section B.2, which have been procured on behalf
of Agency and which may also include connectivity and start-up costs. Agency may elect additional
options in accordance with the "Annual Operating Plan."
a) Costs will be calculated based on vendor fees per service or unit of equipment.
b) Services and equipment fees are subject to change annually based on vendor rates.
3. Invoices & Due Date: San Diego shall provide to Agency, on a quarterly basis, an invoice
statement for services rendered under this Agreement and payment by Agency shall be remitted
thirty (30) days thereafter. If Agency disputes any charges it shall nonetheless remit the full
amount without waiving its right to a return of the disputed amount.
4. Records: The Parties shall maintain books, records, logs, documents, and other evidence
sufficient to record all actions taken with respect to rendering services under this Agreement
throughout the performance of services and for ten (10) years following completion of services
under this Agreement. The parties further agree to allow for mutual inspection, copying and
auditing of such books, records, documents and other evidence at all reasonable times.
D. DATA SHARING.
Data Sharing policies are outlined in the Data Sharing Agreement (Attachment 2).
E. INDEMNIFICATION. In the performance of dispatching services,
1. Agency agrees to defend, indemnify, protect, and hold San Diego and its agents, officers, and
employees harmless from and against any and all claims asserted or liability established for
damages or injuries to any person or property, including injury to Agency employees, volunteers,
agents, or officers which arise from, or are connected with, or are caused or claimed to be caused
by the acts or omissions of Agency, its agents, officers, employees, or volunteers, and agrees to
be responsible for all expenses of investigating and defending against same; provided however,
that Agency's duty to indemnify and hold harmless shall not include any claims or liability alleged
to be arising from the negligence or willful misconduct of San Diego, its agents, officers, or
employees.
2. San Diego agrees to defend, indemnify, protect, and hold Agency and its agents, officers, and
employees harmless from and against any and all claims asserted or liability established for
damages or injuries to any person or property, including injury to San Diego employees,
volunteers, agents, or officers which arise from, or are connected with, or are caused or claimed
to be caused by the acts or omissions of San Diego, its agents, officers, employees, or volunteers,
and agrees to be responsible for all expenses of investigating and defending against same;
provided, however, that San Diego's duty to indemnify and hold harmless shall not include any
claims or liability alleged to be arising from the negligence or willful misconduct of Agency, its
agents, officers, or employees.
F. RIGHT TO TERMINATE FOR CONVENIENCE
Either Party may terminate the services agreed to pursuant to this Agreement by giving written notice of
such termination to the other Party. Such notice shall be delivered by certified mail with return receipt for
delivery to the noticing Party. The termination of the services shall be effective one hundred & eighty (180)
days after the receipt of this notice by the noticed Party.
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DISPATCH SERVICES AGREEMENT — SAN DIEGO / NATIONAL CITY
G. RIGHT TO TERMINATE FOR DEFAULT
If either Party fails to perform or adequately perform any obligation required by this Agreement, that Party's
failure constitutes a Default. If the defaulting Party fails to satisfactorily cure a Default within ten (10)
calendar days of receiving written notice from the other Party specifying the nature of the Default, or if the
nature of the Default is (1) not for the payment of services, and (2) requires more than ten (10) calendar
days to remedy, and the defaulting Party fails to diligently pursue such action necessary to remedy the
Default, the other Party may immediately cancel and/or terminate this Agreement, and terminate each and
every right of the defaulting Party, and any person claiming any rights by or through the defaulting Party
under this Agreement. The rights and remedies of the non -defaulting Party enumerated in this paragraph
are cumulative and shall not limit the non -defaulting Party's rights under any other provision of this
Agreement, or otherwise waive or deny any right or remedy, at law or in equity, existing as of the date of
this Agreement or enacted or established at a later date, that may be available to the Parties against the
other Party.
H. CITY OF SAN DIEGO CONTRACT REQUIREMENTS
To the extent appropriate in light of the rights and duties specified in this contract, and as applicable to
particular parties, the following requirements shall apply:
1. Drug -Free Workplace. Agency agrees to comply with San Diego's Drug Free Workplace
requirements set forth in Council Policy 100-17, adopted by San Diego Resolution R-277952 and
incorporated into this Agreement by this reference.
2. ADA Certification. Agency hereby certifies that it agrees to comply with San Diego's"Americans
With Disabilities Act" Compliance/City Contracts requirements set forth in Council Policy 100-04,
adopted by San Diego Resolution R-282153 and incorporated into this Agreement by this
reference.
I. PRODUCT ENDORSEMENT
Agency acknowledges and agrees to comply with the provisions of San Diego's Administrative Regulation
95-65, concerning product endorsement. Any advertisement identifying or referring to San Diego as the
user of a product or service requires the prior written approval of San Diego.
3. CONFLICT OF INTEREST
Agency is subject to all federal, state and local conflict of interest laws, regulations and policies
applicable to public contracts and procurement practices including, but not limited to, California
Government Code sections 1090, et. seq. and 81000, et. seq. San Diego may determine that a conflict
of interest code requires Agency to complete one or more statements of economic interest disclosing
relevant financial interests. Upon San Diego's request, Agency shall submit the necessary documents
to San Diego.
1. Agency shall establish and make known to its employees and agents appropriate safeguards to
prohibit employees from using their positions for a purpose that is, or that gives the appearance
of being, motivated by the desire for private gain for themselves or others, particularly those with
whom they have family, business or other relationships.
2. In connection with any task, Agency shall not recommend or specify any product, supplier, or
contractor with whom Agency has a direct or indirect financial or organizational interest or
relationship that would violate conflict of interest laws, regulations, or policies.
3. If Agency violates any conflict of interest laws or any of these provisions in this Section, the
violation shall be grounds for immediate termination of this Agreement. Further, the violation
Page 4 of 7
DISPATCH SERVICES AGREEMENT — SAN DIEGO / NATIONAL CITY
subjects Agency to liability to San Diego for attorney fees and all damages sustained as a result
of the violation.
K. MANDATORY ASSISTANCE
If a third -party dispute or litigation, or both, arises out of, or relates in any way to the services provided
under this Agreement, upon either Party's request, the other Party, and its agents, officers, and employees
agree to assist in resolving the dispute or litigation. Each Party's assistance includes, but is not limited to,
providing professional consultations, attending mediations, arbitrations, depositions, trials or any event
related to the dispute resolution and/or litigation.
1. Compensation for Mandatory Assistance. The Party seeking the assistance of the other Party
will reimburse the assisting Party for any fees and expenses incurred for required Mandatory
Assistance as Additional Services. The Party seeking the assistance shall, in its sole discretion,
determine whether these fees, expenses, and services rendered under this Section, were
necessary due to the assisting Party or its agents', officers', and employees' conduct or failure to
act. If the Party seeking assistance determines that such fees, expenses, or services were
necessary due to the other Party's or its agents', officers', and employees' conduct, in part or in
whole, the Party seeking assistance is entitled to be reimbursed for any payments made for these
fees, expenses, or services. Reimbursement may be through any legal means necessary, including
either Party's withholding of payment to the other.
2. Attorney Fees related to Mandatory Assistance. In providing each other with dispute or
litigation assistance, a Party, or its agents, officers, and employees may incur expenses and/or
costs. The other Party agrees that any attorney fees it may incur as a result of assistance provided
under this Section (with the exception for attorney fees as provided in Section K, below) are not
reimbursable.
L. JURISDICTION, VENUE & ATTORNEY'S FEES
The venue for any suit or proceeding concerning this Agreement, the interpretation or application of any
of its terms, or any related disputes shall be in the County of San Diego, State of California. The prevailing
Party in any such suit or proceeding shall be entitled to a reasonable award of attorney's fees in addition
to any other award made in such suit or proceeding.
M. ENTIRE AGREEMENT; AMENDMENTS
This Agreement contains the entire understanding between the Parties with respect to the subject matter
herein. There are no representations, agreement or understandings (whether oral or written) between or
among the Parties relating to the subject matter of this Agreement that are not fully expressed herein.
This Agreement may only be amended in writing signed by both Parties.
N. SEVERABILITY
If any one or more of the covenants or agreements or portions thereof provided in this Agreement shall be
held by a court of competent jurisdiction in a final judicial action to be void, voidable or unenforceable,
such covenant or covenants, such agreement or agreements, or such portions thereof shall be null and
void and shall be deemed separable from the remaining covenants or agreements or portions thereof and
shall in no way affect the validity or enforceability of the remaining portions of this Agreement, and the
Parties shall negotiate in good faith to replace any such covenant, agreement or portion found to be null
and void.
O. NOTICES.
Any notice required or permitted by this Agreement shall be in writing and shall be delivered as follows,
with notice deemed given as indicated: (a) by personal delivery, when delivered personally; (b) by overnight
courier, upon written verification of receipt; (c) by facsimile transmission, upon acknowledgment of receipt
Page 5 of 7
DISPATCH SERVICES AGREEMENT — SAN DIEGO / NATIONAL CITY
of electronic transmission; or (d) by certified or registered mail, return receipt requested, upon verification
of receipt. Notice shall be sent to the following addresses:
To San Diego at:
San Diego Fire -Rescue Department / ECDC
Attn: ECDC Deputy Chief
3750 Kearny Villa Road
San Diego, CA 92123
To National City at:
City of National City
Attn: Frank Parra, Director of Emergency Services
1243 National City Blvd.
National City, CA 91950
With a copy to:
San Diego Fire -Rescue Department
Attn: Fire Chief
600 B Street, 13th Floor
San Diego, CA 92101
With a copy to:
City of National City
Attn: City Attorney
1243 National City Blvd.
National City, CA 91950
IN WITNESS WHEREOF, this Agreement is executed by the City of San Diego, acting by and through
its Mayor or his designee, pursuant to San Diego City Charter section 265 and San Diego Municipal Code
section 22.3222, and by the City of National City.
CITY OF NATIONAL CITY, A Municipal Corporation
I HEREBY CERTIFY that I can legally bind the City of National City, and that I have read all of this
Agreement and have executed• fI alf oft of National City, a municipal corporation.
'O
By:
Alejandra Sotelo-Solis, Mayor
Date signed: u loi �t
I HEREBY APPROVE the form of the foregoing Agreement, this
, 20 9.
By:
Nicole Pedone, Senior Assistant City Attorney
CITY OF SAN DIED A Muni ; •al Corporation
By:
Colin Stowell, Fire Chief
Date signed:
day of
644.46
I HEREBY APPROVE the form of the foregoing Agreement, this 21 day of
5.�Y,e.— , 2019.
MARA W. ELIOTT, San Diego City Attorney
By:
Noah J. Br ' ier i - . ty City Attorney
Page 6 of 7
DISPATCH SERVICES AGREEMENT — SAN DIEGO / NATIONAL CITY
ADDENDUM A
No special services are applicable at this time.
Page 7 of 7
ATTACHMENT 1: ANNUAL OPERATING PLAN
Estimated Annual Operating Plan
City of National City
Dispatching Services by San Diego Fire Rescue
Fiscal Year 2018 Actual Calls 7,500
Projected Increase or Decrease (X%) 5%
Total Dispatching Costs $ 9,665,402.34
Total 911 Calls Processed by San Diego 200,760
FY19 Cost per Call $ 48.14
Additional Services & Equipment (prices variable based on quotes for actual equipment/services ordered)
Item or Service Description
MDC Software License ($300 per license peg year)
CraddlePoint Modems ($698.92 per modem per year)
CraddlePoint Net Clould Manager
Pagers
Phones
Phone Data ($49.99 per device per month)
Meraki Mobile Device Mgmt $24.42 per device per month)
Zipit Paging App ($6.25 per device, per month)
FirstWatch (based on quote)
FireView (based on quote)
INTTERRA (based on quote)
TabletCommand (basedon quote per license)
Annual Price or
Unit Price QTY
$ 300.00 0
$ 698.92 0
$ 0
$ 54.00 0
$ 99.00 0
$ 599.88 0
$ 293.04 0
$ 75.00 0
$ 0
$ 0
$ 0
$ 0
Total
*
FY 2019 Billing Schedule
August $90,262.50
October $90,262.50
January $90,262.50
April $90,262.50
$361,050.00
* Amount subject to change for FY2020. Cost estimates will be based on actual expenditures and adopted budget.
National City AOP (Estimate)
i
ATTACHMENT 2: DATA SHARING AGREEMENT
THIS AGREEMENT is made by and between the City of San Diego, ("San Diego"), a municipal
corporation; and City of Chula Vista, City of Coronado, City of Imperial Beach, National City, and City
of Poway (individually known as "Agency") that contracts for 911 /Emergency Dispatching Services from
San Diego Fire -Rescue Department, (herein collectively known as "Parties" or individually as "Party").
The purpose of this Agreement is to define the conditions for sharing of dispatch information among
the Parties, other public safety entities, and third -party vendors.
RECITALS
WHEREAS, San Diego provides Agency with fire and emergency medical dispatch services
under the terms described in the Dispatching Services Agreement, and,
WHEREAS, San Diego will perform these services from the Metro Zone Emergency Command
and Data Center ("ECDC") and will become a custodian of dispatch data on behalf of Agency, and,
WHEREAS, emergency dispatch information is routinely shared across public safety agencies
to more effectively and efficiently dispatch emergency resources within the region.
NOW THEREFORE, in consideration of the above recitals and the mutual covenants and conditions
contained in this Agreement, and for other good and valuable consideration, the receipt and
sufficiency of which are hereby acknowledged, the Parties agree as follows:
A. TERM.
This Agreement shall become effective upon execution by the Parties and shall be binding upon all
Parties hereto, until such time as the Parties agree to amend or terminate the Agreement. Any
modification shall be set forth in writing and be signed by the Parties. If any Agency is no longer
contracting for San Diego Dispatching Services, this Agreement will continue to apply to historical data
collected while services were rendered.
B. OBLIGATIONS OF THE PARTIES.
1. San Diego will maintain dispatch records and data in accordance with State and Federal
regulations.
2. The Parties understand and agree that their data will be collectively pooled in San Diego's
CAD database, and will be visible to other public safety entities that access San Diego CAD
data in the course of providing public safety. It will also be incidentally visible to other
vendors providing necessary services and infrastructure support (currently CAD from
CentralSquare, Vesta from AT&T, network support from San Diego's vendor, Zensar). Vendors
may be subject to change.
3. The Parties understand and agree that their data may be collectively pooled in a joint RMS
(Records Management System) database (currently WATER Street Fire RMS), and may be
visible to other public safety entities that access the database in the course of providing public
safety. It will also be incidentally visible to other vendors providing necessary services and
infrastructure support (currently FireView from CentralSquare, network support from San
Diego's vendor, Zensar). Vendors may be subject to change.
Page 1 of 5
ATTACHMENT 2: DATA SHARING AGREEMENT
4. RCIP CAD Data Sharing.
a) San Diego is a member of the Regional CAD Interoperability Program ("RCIP"), a CAD -to -
CAD solution that connects participating San Diego regional emergency communication
systems through a third -party vendor, and
b) San Diego's membership in RCIP means that Agency's data contained in San Diego's CAD
(e.g., unit location, unit status, active calls, call comments, response address, response
type, problem nature, etc.) will be shared in real time with all current or future RCIP
members, partners and vendors. Current RCIP members include: Heartland
Communications Facility Authority ("HCFA"), San Diego Fire -Rescue Department ("SDFD"),
North County Dispatch Joint Powers Authority ("NCDJPA"), San Diego County Fire
("SDCF"), and Escondido Fire Department. Current RCIP partners include American
Medical Response ("AMR") and San Diego Gas & Electric ("SDG&E"). The current RCIP
vendor for technical support and maintenance of the RCIP network is Kologik (a private
corporation). RCIP members, partners, and vendors in turn may have their own
members, partners, and vendors.
5. Internet Applications.
San Diego may extend the use of secured Internet applications for viewing and analyzing CAD data
for all its contracted agencies ("web services"). Examples of web services include VisiNet Browser
(a real time and historical CAD view), Fire View (data dashboards and reporting tools that include
real-time and historical data), TabletCommand (incident command and resource management
tool), INTTERRA, FirstWatch, as well as other applications that might be procured or developed.
The specific applications, their nature, and availability are subject to change. Agency understands
and agrees that it may choose not to utilize these services, however, in certain cases, Agency's
data may still be visible to other contracted agencies who do use these services.
6. Data Use and Disclosure.
a) Any CAD data from other public safety agencies or private companies that may be
obtained from CAD views or data sharing applications shall only be used in the
performance of each Agency's ascribed duties for the safety of the public, and the Parties
will not utilize said data for gain, either personal or corporate, other than that gain which
is considered to be allowed to be made on behalf of public agencies. The Parties shall
not use said data to obtain any perceived advantage or be used against any other
Agency, public or private.
b) Any individual Agency's data will not be otherwise used, shared, published or released
without that individual Agency's written consent.
c) Public Records Acts requests will be referred to the respective Agency whose data is
being requested for handling and response.
d) Legal Obligations to Release. In the case where data release is required by law (e.g.,
search warrant or court subpoena), the Party being required to turn over data will notify
any other respective Agency whose data is included in the mandated release and provide
a courtesy copy of data prior to release.
C. INDEMNIFICATION
In the course of data sharing, the Parties agree to defend, indemnify, protect, and hold all other
Parties and their agents, officers, and employees harmless from and against any and all claims
asserted or liability established for damages or injuries to any person or property, including injury to
Page 2 of 5
ATTACHMENT 2: DATA SHARING AGREEMENT
any Party's employees, volunteers, agents, or officers which arise from, or are connected with, or are
caused or claimed to be caused by the acts or omissions of any other Party, its agents, officers,
employees, or volunteers, and agrees to be responsible for all expenses of investigating and
defending against same; provided however, that each Party's duty to indemnify and hold harmless
shall not include any claims or liability alleged to be arising from the negligence or willful misconduct
of any Party, its agents, officers, or employees.
D. NOTICES.
Any notice required or permitted by this Agreement shall be in writing and shall be delivered as
follows, with notice deemed given as indicated: (a) by personal delivery, when delivered personally;
(b) by overnight courier, upon written verification of receipt; (c) by electronic mail, upon
acknowledgment of receipt of electronic transmission or a reply e-mail; or (d) by certified or registered
mail, return receipt requested, upon verification of receipt. Notice shall be sent to the following
addresses:
To San Diego at:
San Diego Fire -Rescue Department / ECDC
Attn: ECDC Deputy Chief
3750 Kearny Villa Road
San Diego, CA 92123
To Chula Vista at:
Chula Vista Fire Department
Attn: Deputy Chief, Director of Administration
276 Fourth Ave., Building C
Chula Vista, CA 91910
To Coronado at:
Coronado Fire Department
Attn: Fire Chief
1001 6th Street
Coronado, CA 92118
To Imperial Beach at:
City of Imperial Beach
Attn: Chief John French
825 Imperial Beach Blvd.
Imperial Beach, CA 91932
To National City at:
City of National City
Attn: Frank Parra, Director of Emergency Services
1243 National City Blvd.
National City, CA 91950
To Poway at:
City of Poway
Attn: Director of Safety Services
PO Box 789
Poway, CA 92074-0789
With a copy to:
San Diego Fire -Rescue Department
Attn: Fire Chief
600 B Street, 13th Floor
San Diego, CA 92101
With a copy to:
Chula Vista Fire Department
Attn: Fire Chief
276 Fourth Ave., Building C
Chula Vista, CA 91910
With a copy to:
City of Coronado
Attn: City Manager
1825 Strand Way
Coronado, CA 92118
With a copy to:
City of Imperial Beach
Attn: City Attorney
825 Imperial Beach Blvd.
Imperial Beach, CA 91932
With a copy to:
City of National City
Attn: City Attorney
1243 National City Blvd.
National City, CA 91950
With a copy to:
City of Poway
Attn: City Attorney
13325 Civic Center Drive
Poway, CA 92064
IN WITNESS WHEREOF, this Agreement is executed by the City of San Diego, acting by and through
its Mayor or his designee, pursuant to San Diego City Charter section 265 and San Diego Municipal
Code section 22.3222, and by the following cities:
Page 3 of 5
ATTACHMENT 2: DATA SHARING AGREEMENT
CITY OF IMPERIAL BEACH, A Municipal Corporation
I HEREBY CERTIFY that I can legally bind the City of Imperial Beach, and that I have read all of this
Agreement and have executed it on behalf of the City of Imperial Beach.
By:
,t4/
Andy HCity Manager
Date signed:
I HEREBY APPROVE the form of the fore ;oing Agreement, this /1 day of
ch City Attorney
ATIONAL CITY, A Municipal Corporation
2019.
I HEREBY CERTIFY that I can legally bind the City of National City, and that I have read all of this
Agreement and have -xecuted it on behalf of the City of National City.
By:
Brad --Rau
Manager
Date signed:
Moll Oil
I HEREBY APPROVE th form of the foregoing Agreement, this 14 day of Tun e_ , 2019.
By:
Name City Attorney
mole eedore 1 Sr. Rss. Gil \ iom J
CITY OF POWAY, A Municipal Corporation
I HEREBY CERTIFY that I can legally bind the City of Poway, and that I have read all of this Agreement
and have executed it on behalf of the City of Poway.
3 I q
By: Date signed: r
Tina White, City Manager
I HEREBY APPROVE the form of the foregoing Agreement, this ` day of M" 1 , 2019.
Rutan & Tucker, LLP
By:
Alan Fenstermacher, Poway City Attorney
Page 5 of 5
ATTACHMENT 2: DATA SHARING AGREEMENT
CITY OF SAN DIEGO, A Municipal Corporation
By:
Date signed:
Colin Stowell, Fire Chief
I HEREBY APPROVE the form of the foregoing Agreement, this 27 day of Z — , 2019.
MARA W. ELIOTT, San Diego City Attorney
By:
Noah J. Br tier, I - •uty City Attorney
CITY OF CHULA VISTA, A Municipal Corporation
I HEREBY CERTIFY that I can legally bind the City of Chula Vista, and that I have read all of this
Agreement and have executed it on behalf of the City of Chula Vista.
By:
Date signed: �/ G� 5
Jim Geering, Fire Chief
I HEREBY APPROVE the form of the foregoing Agreement, this (Aay of M , 2019
By: ( 4- (/I^�I.AG� , ler'
a.
Name City Attorr0'ey
CITY OF CORONADO, A Municipal Corporation
I HEREBY CERTIFY that I can legally bind the City of Coronado, and that I have read all of this
Agreement and have executed it on behalf of the City of Coronado.
By: Date signed:
Blair King, City Manag
I HEREBY APPROVE the form of the foregoing Agreement, this alb— day of /4-Pk. 1 (, , 2019.
By:
NNA N. CAN AS, Coronado City Attorney
Page 4 of 5
RESOLUTION NO. 2019 - 103
RESOLUTION OF THE CITY COUNCIL OF THE CITY OF NATIONAL CITY
APPROVING AND AUTHORIZING THE MAYOR TO EXECUTE AN AGREEMENT
BETWEEN THE CITY OF SAN DIEGO AND THE CITY OF NATIONAL CITY TO
PROVIDE FIRE AND EMERGENCY MEDICAL DISPATCH SERVICES FOR A TERM
OF 5 YEARS EFFECTIVE JULY 1, 2019 THROUGH JUNE 30, 2024 AT A COST OF
$361,050.00 IN FISCAL YEAR 2019-2020
WHEREAS, the City has contracted with the City of San Diego for fire and
emergency medical dispatch services since July 1, 2013; and
WHEREAS, the City of San Diego provides dispatch services for the Metro
Zone, which includes San Diego, Chula Vista, Coronado, Imperial Beach, National City,
and Poway; and
WHEREAS, the National City Fire Department (NCFD) believes that the
City of National City's interests are best served with the City of San Diego continuing to
provide the City's fire and emergency medical dispatch services in the Metro Zone; and
WHEREAS, the City of National City will compensate the City of San Diego
for dispatching services fee in the amount of $361,050.00 for Fiscal Year 2019-2020; and
WHEREAS, dispatch fees will be subject to change each subsequent fiscal
year based on the following: a) The adopted budget for personnel costs which includes
fringe and overhead, and; b) Prior year actuals for non -personnel expenditures (NPE);and
WHEREAS, the term of this Agreement will become effective July 1, 2019
and will expire at midnight on June 30, 2024 with the option to extended this Agreement
for five (5) additional years by written agreement of the Parties, and subject to the San
Diego Mayor's authorization and the authorization of the City of National City.
NOW, THEREFORE, BE IT RESOLVED that the City Council of the City of
National City hereby authorizes the Mayor to execute a five (5) year Agreement between
the City of National City and the City of San Diego to provide fire and emergency medical
dispatch services effective July 1, 2019 through June 30, 2024 in an amount not -to -
exceed of $361,050 for FY 19/20.
PASSED and ADOPTED this 18th day of June
Alejand
ATTEST:
? 1 Michael . Dalla, City Clerk
APPROVED AS TO FORM:
s, Mayor
A ' . is -Jo,.= , C y Attorney
Passed and adopted by the Council of the City of National City, California, on
June 18, 2019 by the following vote, to -wit:
Ayes: Councilmembers Cano, Morrison, Quintero, Rios, Sotelo-Solis.
Nays: None.
Absent: None.
Abstain: None.
AUTHENTICATED BY: ALEJANDRA SOTELO-SOLIS
Mayor of the City of National City, California
MICHAEL R. DALLA
City Clerk of the City of National City, California
By:
Deputy
I HEREBY CERTIFY that the above and foregoing is a full, true and correct copy of
RESOLUTION NO. 2019-103 of the City of National City, California, passed and
adopted by the Council of said City on June 18, 2019.
City Clerk of the City of National City, California
By:
CITY OF NATIONAL CITY, CALIFORNIA
COUNCIL AGENDA STATEMENT
020 r3-2
MEETING DATE: June 18, 2019
AGENDA ITEM NO. 33
EM TITLE:
Resolution of the City Council of the City of National City approving and authorizing the Mayor to sign
an Agreement between the City of San Diego and City of National City to provide fire and emergency
medical dispatch services for a term of 5 years starting on July 1, 2019 to June 30, 2024 at a cost of
$361,050 in Fiscal Year 2019-20. (Fire)
PREPARED BY: Frank Parra DEPARTMENT: F e E
PHONE: 619-336-4551 APPROVED BY:-.
EXPLANATION:
The City has contracted with the City of San Diego for fire and emergency medical dispatch services since July 1, 2013. The
City of San Diego provides dispatch services for the Metro Zone, which includes San Diego, Chula Vista, Coronado, Imperial
Beach, National City, and Poway.
The National City Fire Department (NCFD) supports the City the City of San Diego continuing to provide the City's fire and
emergency medical dispatch services in the Metro Zone. The City will pay the City of San Diego a dispatching fee for services
in the amount of $361,050. Dispatch fees will be subject to change each subsequent fiscal year based on the following: a) The
adopted budget for personnel costs which includes fringe and overhead, call volume and; b) Prior year actuals for non -
personnel expenditures (NPE).
The term of the Agreement will become effective as of July 1, 2019 and will expire at midnight on June 30, 2024. The term
may be extended for five (5) additional years by written agreement of the Parties, and subject to the San Diego Mayor's
authorization of a contract extension and the authorization of the City of National City.
NCFD requests that the City Council approve and authorize the Mayor to sign an Agreement between the City of San
—ego and City of National City regarding fire and emergency medical dispatch services.
FINANCIAL STATEMENT: APPROVED:
inance
ACCOUNT NO. APPROVED: './(J MIS
The City will pay the City of San Diego a dispatching fee for services in the amount of $361,050 in Fiscal Year 2019-20.
Dispatch fees will be subject to change each subsequent fiscal year based on the following: a) The adopted budget for
personnel costs which includes fringe and overhead, call volume; b) Prior year actuals for non -personnel expenditures (NPE).
ENVIRONMENTAL REVIEW:
N/A
ORDINANCE: INTRODUCTION:
FINAL ADOPTION:
STAFF RECOMMENDATION:
Adopt the resolution.
BOARD / COMMISSION RECOMMENDATION:
N/A
ATTACHMENTS:
1. Agreement between the City of San Diego and City of National City regarding fire and emergency medical
dispatch services
2. Attachment 1: Annual Operating Plan
3. Attachment 2: Data Sharing Agreement
4. Resolution n �i,
DISPATCH SERVICES AGREEMENT — SAN DIEGO / NATIONAL CITY
THIS AGREEMENT is made by and between the City of San Diego, ("San Diego"), a municipal corporation;
and City of National City ("Agency"), a municipal corporation; (herein collectively known as "Parties" or
individually as "Party"), for the provision of fire and emergency medical dispatch services.
RECITALS
WHEREAS, San Diego and Agency have organized and equipped fire departments charged with
the duty of fire protection and rescue within the limits of said cities; and
WHEREAS, if required by law, Agency, by way of Resolution Number
dated , approved by National City's City Council, resolved that Agency's
interests would be best served by entering into an agreement with San Diego to outsource Agency's fire
and emergency medical dispatch services to San Diego; and
WHEREAS, San Diego desires to provide Agency with fire and emergency medical dispatch
services under the terms described in this Agreement and
WHEREAS, it would be to the benefit of each Party for San Diego to continue to provide fire and
emergency medical dispatch services to Agency in order to increase the health and safety of all affected
residents; and
WHEREAS, Agency desires and intends per the terms of this Agreement to pay San Diego for
services;
NOW THEREFORE, in consideration of the above recitals and the mutual covenants and conditions
contained in this Agreement, and for other good and valuable consideration, the receipt and sufficiency of
which are hereby acknowledged, Agency and San Diego agree as follows:
A. TERM.
This Agreement shall become effective July 1, 2019 and shall expire at midnight on June 30, 2024. The
Parties shall review this Agreement every year to ensure applicability of all terms and policies. Any
modification shall be set forth in writing and be signed by the Parties.
The Agreement term may be extended for five (5) additional years by written agreement of the Parties,
and subject to the San Diego Mayor's authorization of a contract extension and the authorization of Agency.
B. OBLIGATIONS OF THE PARTIES.
The descriptions herein outline specific aspects relevant to the performance of the emergency dispatch
services by San Diego.
San Diego adheres to State recommendations for call answering times and bases dispatcher staffing upon
meeting those performance standards.
To the extent that safety or technological changes warrant an amendment of the specific service or method
employed to provide the Fire and Emergency Medical Dispatch Services contemplated herein, neither Party
may unreasonably refuse to implement safety or technological changes.
1. The dispatch services that will be provided by San Diego include:
a) Processing all fire and medical related emergency calls via the 911 Secondary Public Safety
Answering Point ("PSAP").
b) Triaging medical calls using a triage process which includes:
Page 1 of 7
DISPATCH SERVICES AGREEMENT — SAN DIEGO / NATIONAL CITY
i. Automated triage with call downgrading features.
ii. Coordinated dispatch efforts with Agency's ambulance provider for ambulances within
Agency's jurisdiction, via an automated Computer Aided Dispatch ("CAD") to CAD
interface.
c) Dynamic Automatic Vehicle Location ("AVL") driven dispatch of closest available resource(s),
across City lines, to given emergency, incident type(s), and location(s).
d) Paging Services between San Diego's CAD and a messaging services interface.
e) Fire Station Alerting via a CAD to a station alerting interface. San Diego will interface with
Agency's existing, self -managed station alerting system given that it is supported by San
Diego's existing interface system, currently USDD, and as an unsupported legacy option for
WestNet.
f) Mobile Data Computer ("MDC") or other mobile platform services including mapping, live -
routing, and loading of Agency's self -managed pre -plans.
g) Records Management System ("RMS") services for a CAD to a Fire RMS interface given that
it is supported by San Diego's existing interface system, currently WATER, and a FireHouse
interface as an unsupported legacy option. Agency will bear the costs for other new,
unsupported interfaces if required.
h) Additionally, Agency may receive a periodic download of CAD data.
i) Agency acknowledges that this contract does not require San Diego to perform analysis of
Agency's CAD or response data. However, San Diego may extend the use of secured Internet
applications for viewing, analyzing and reporting Agency's CAD data ("web services"). These
web services may include on-line dashboards and canned reports with pre -established data
collection points, call for service statistics and/or other incident specific data.
j)
Any additional or special services provided are described in Addendum A.
2. Additional Services and Equipment. Additional services and equipment utilized in the
performance or support of dispatch services may be provided by San Diego, as agreed to by the
parties, which may include but is not limited to: equipment (modems, mobile data computers,
phones, etc.), enterprise device management services, software applications and licenses.
C. COMPENSATION AND PAYMENT SCHEDULE
Agency agrees to pay to San Diego for services rendered under this Agreement on a fiscal year basis,
defined as July 1 through June 30. For budgeting and planning purposes, San Diego will provide Agency
with an Annual Operating Plan (Attachment 1) for the upcoming fiscal year.
1. For Dispatching Services. San Diego shall be compensated for the performance of services
and specified in Section B1 as a cost per call. Dispatch fees are subject to change each fiscal year
based on the following:
a) The adopted budget for personnel costs which includes fringe and overhead, and;
b) Prior year actuals for non -personnel expenditures (NPE). Should the Agency's call volume
exceed the prior year by 5% or more, an increase to the NPE will be equal to the percentage
of the increased call volume (rounded up to the tenth percent).
Page 2 of 7
DISPATCH SERVICES AGREEMENT — SAN DIEGO / NATIONAL CITY
c) Should the Agency's call volume from the prior year not increase, or the increase is less than
5%, an escalator of 5% will be applied to the NPE.
2. For Additional Services & Equipment. San Diego shall be reimbursed for the costs of any
additional services and equipment specified in Section B.2, which have been procured on behalf
of Agency and which may also include connectivity and start-up costs. Agency may elect additional
options in accordance with the "Annual Operating Plan."
a) Costs will be calculated based on vendor fees per service or unit of equipment.
b) Services and equipment fees are subject to change annually based on vendor rates.
3. Invoices & Due Date: San Diego shall provide to Agency, on a quarterly basis, an invoice
statement for services rendered under this Agreement and payment by Agency shall be remitted
thirty (30) days thereafter. If Agency disputes any charges it shall nonetheless remit the full
amount without waiving its right to a return of the disputed amount.
4. Records: The Parties shall maintain books, records, logs, documents, and other evidence
sufficient to record all actions taken with respect to rendering services under this Agreement
throughout the performance of services and for ten (10) years following completion of services
under this Agreement. The parties further agree to allow for mutual inspection, copying and
auditing of such books, records, documents and other evidence at all reasonable times.
D. DATA SHARING.
Data Sharing policies are outlined in the Data Sharing Agreement (Attachment 2).
E. INDEMNIFICATION. In the performance of dispatching services,
1. Agency agrees to defend, indemnify, protect, and hold San Diego and its agents, officers, and
employees harmless from and against any and all claims asserted or liability established for
damages or injuries to any person or property, including injury to Agency employees, volunteers,
agents, or officers which arise from, or are connected with', or are caused or claimed to be caused
by the acts or omissions of Agency, its agents, officers, employees, or volunteers, and agrees to
be responsible for all expenses of investigating and defending against same; provided however,
that Agency's duty to indemnify and hold harmless shall not include any claims or liability alleged
to be arising from the negligence or willful misconduct of San Diego, its agents, officers, or
employees.
2. San Diego agrees to defend, indemnify, protect, and hold Agency and its agents, officers, and
employees harmless from and against any and all claims asserted or liability established for
damages or injuries to any person or property, including injury to San Diego employees,
volunteers, agents, or officers which arise from, or are connected with, or are caused or claimed
to be caused by the acts or omissions of San Diego, its agents, officers, employees, or volunteers,
and agrees to be responsible for all expenses of investigating and defending against same;
provided, however, that San Diego's duty to indemnify and hold harmless shall not include any
claims or liability alleged to be arising from the negligence or willful misconduct of Agency, its
agents, officers, or employees.
F. RIGHT TO TERMINATE FOR CONVENIENCE
Either Party may terminate the services agreed to pursuant to this Agreement by giving written notice of
such termination to the other Party. Such notice shall be delivered by certified mail with return receipt for
delivery to the noticing Party. The termination of the services shall be effective one hundred & eighty (180)
days after the receipt of this notice by the noticed Party.
Page 3 of 7
DISPATCH SERVICES AGREEMENT — SAN DIEGO / NATIONAL CITY
G. RIGHT TO TERMINATE FOR DEFAULT
If either Party fails to perform or adequately perform any obligation required by this Agreement, that Party's
failure constitutes a Default. If the defaulting Party fails to satisfactorily cure a Default within ten (10)
calendar days of receiving written notice from the other Party specifying the nature of the Default, or if the
nature of the Default is (1) not for the payment of services, and (2) requires more than ten (10) calendar
days to remedy, and the defaulting Party fails to diligently pursue such action necessary to remedy the
Default, the other Party may immediately cancel and/or terminate this Agreement, and terminate each and
every right of the defaulting Party, and any person claiming any rights by or through the defaulting Party
under this Agreement. The rights and remedies of the non -defaulting Party enumerated in this paragraph
are cumulative and shall not limit the non -defaulting Party's rights under any other provision of this
Agreement, or otherwise waive or deny any right or remedy, at law or in equity, existing as of the date of
this Agreement or enacted or established at a later date, that may be available to the Parties against the
other Party.
H. CITY OF SAN DIEGO CONTRACT REQUIREMENTS
To the extent appropriate in light of the rights and duties specified in this contract, and as applicable to
particular parties, the following requirements shall apply:
1. Drug -Free Workplace. Agency agrees to comply with San Diego's Drug Free Workplace
requirements set forth in Council Policy 100-17, adopted by San Diego Resolution R-277952 and
incorporated into this Agreement by this reference.
2. ADA Certification. Agency hereby certifies that it agrees to comply with San Diego's "Americans
With Disabilities Act" Compliance/City Contracts requirements set forth in Council Policy 100-04,
adopted by San Diego Resolution R-282153 and incorporated into this Agreement by this
reference.
I. PRODUCT ENDORSEMENT
Agency acknowledges and agrees to comply with the provisions of San Diego's Administrative Regulation
95-65, concerning product endorsement. Any advertisement identifying or referring to San Diego as the
user of a product or service requires the prior written approval of San Diego.
J. CONFLICT OF INTEREST
Agency is subject to all federal, state and local conflict of interest laws, regulations and policies
applicable to public contracts and procurement practices including, but not limited to, California
Government Code sections 1090, et. seq. and 81000, et. seq. San Diego may determine that a conflict
of interest code requires Agency to complete one or more statements of economic interest disclosing
relevant financial interests. Upon San Diego's request, Agency shall submit the necessary documents
to San Diego.
1. Agency shall establish and make known to its employees and agents appropriate safeguards to
prohibit employees from using their positions for a purpose that is, or that gives the appearance
of being, motivated by the desire for private gain for themselves or others, particularly those with
whom they have family, business or other relationships.
2. In connection with any task, Agency shall not recommend or specify any product, supplier, or
contractor with whom Agency has a direct or indirect financial or organizational interest or
relationship that would violate conflict of interest laws, regulations, or policies.
3. If Agency violates any conflict of interest laws or any of these provisions in this Section, the
violation shall be grounds for immediate termination of this Agreement. Further, the violation
Page 4 of 7
DISPATCH SERVICES AGREEMENT — SAN DIEGO / NATIONAL CITY
subjects Agency to liability to San Diego for attorney fees and all damages sustained as a result
of the violation.
K. MANDATORY ASSISTANCE
If a third -party dispute or litigation, or both, arises out of, or relates in any way to the services provided
under this Agreement, upon either Party's request, the other Party, and its agents, officers, and employees
agree to assist in resolving the dispute or litigation. Each Party's assistance includes, but is not limited to,
providing professional consultations, attending mediations, arbitrations, depositions, trials or any event
related to the dispute resolution and/or litigation.
1. Compensation for Mandatory Assistance. The Party seeking the assistance of the other Party
will reimburse the assisting Party for any fees and expenses incurred for required Mandatory
Assistance as Additional Services. The Party seeking the assistance shall, in its sole discretion,
determine whether these fees, expenses, and services rendered under this Section, were
necessary due to the assisting Party or its agents', officers', and employees' conduct or failure to
act. If the Party seeking assistance determines that such fees, expenses, or services were
necessary due to the other Party's or its agents', officers', and employees' conduct, in part or in
whole, the Party seeking assistance is entitled to be reimbursed for any payments made for these
fees, expenses, or services. Reimbursement may be through any legal means necessary, including
either Party's withholding of payment to the other.
2. Attorney Fees related to Mandatory Assistance. In providing each other with dispute or
litigation assistance, a Party, or its agents, officers, and employees may incur expenses and/or
costs. The other Party agrees that any attorney fees it may incur as a result of assistance provided
under this Section (with the exception for attorney fees as provided in Section K, below) are not
reimbursable.
L. JURISDICTION, VENUE & ATTORNEY'S FEES
The venue for any suit or proceeding concerning this Agreement, the interpretation or application of any
of its terms, or any related disputes shall be in the County of San Diego, State of California. The prevailing
Party in any such suit or proceeding shall be entitled to a reasonable award of attorney's fees in addition
to any other award made in such suit or proceeding.
M. ENTIRE AGREEMENT; AMENDMENTS
This Agreement contains the entire understanding between the Parties with respect to the subject matter
herein. There are no representations, agreement or understandings (whether oral or written) between or
among the Parties relating to the subject matter of this Agreement that are not fully expressed herein.
This Agreement may only be amended in writing signed by both Parties.
N. SEVERABILITY
If any one or more of the covenants or agreements or portions thereof provided in this Agreement shall be
held by a court of competent jurisdiction in a final judicial action to be void, voidable or unenforceable,
such covenant or covenants, such agreement or agreements, or such portions thereof shall be null and
void and shall be deemed separable from the remaining covenants or agreements or portions thereof and
shall in no way affect the validity or enforceability of the remaining portions of this Agreement, and the
Parties shall negotiate in good faith to replace any such covenant, agreement or portion found to be null
and void.
O. NOTICES.
Any notice required or permitted by this Agreement shall be in writing and shall be delivered as follows,
with notice deemed given as indicated: (a) by personal delivery, when delivered personally; (b) by overnight
courier, upon written verification of receipt; (c) by facsimile transmission, upon acknowledgment of receipt
Page 5 of 7
DISPATCH SERVICES AGREEMENT — SAN DIEGO / NATIONAL CITY
of electronic transmission; or (d) by certified or registered mail, return receipt requested, upon verification
of receipt. Notice shall be sent to the following addresses:
To San Diego at:
San Diego Fire -Rescue Department / ECDC
Attn: ECDC Deputy Chief
3750 Kearny Villa Road
San Diego, CA 92123
To National City at:
City of National City
Attn: Frank Parra, Director of Emergency Services
1243 National City Blvd.
National City, CA 91950
With a copy to:
San Diego Fire -Rescue Department
Attn: Fire Chief
600 B Street, 13th Floor
San Diego, CA 92101
With a copy to:
City of National City
Attn: City Attorney
1243 National City Blvd.
National City, CA 91950
IN WITNESS WHEREOF, this Agreement is executed by the City of San Diego, acting by and through
its Mayor or his designee, pursuant to San Diego City Charter section 265 and San Diego Municipal Code
section 22.3222, and by the City of National City.
CITY OF NATIONAL CITY, A Municipal Corporation
I HEREBY CERTIFY that I can legally bind the City of National City, and that I have read all of this
Agreement and have executed it on behalf of the City of National City, a municipal corporation.
By: Date signed:
Alejandra Sotelo-Solis, Mayor
I HEREBY APPROVE the form of the foregoing Agreement, this day of
, 2019.
By:
Nicole Pedone, Senior Assistant City Attorney
CITY OF SAN DIEGO, A Municipal Corporation
By: Date signed:
Colin Stowell, Fire Chief
I HEREBY APPROVE the form of the foregoing Agreement, this day of
, 2019.
MARA W. ELIOTT, San Diego City Attorney
By:
Noah J. Brazier, Deputy City Attorney
Page 6 of 7
DISPATCH SERVICES AGREEMENT — SAN DIEGO / NATIONAL CITY
ADDENDUM A
No special services are applicable at this time.
Page 7 of 7
ATTACHMENT 1: ANNUAL OPERATING PLAN
Estimated Annual Operating Plan
City of National City
Dispatching Services by San Diego Fire Rescue
Fiscal Year 2018 Actual Calls 7,500
Projected Increase or Decrease (X%) 5%
Total Dispatching Costs $ 9,665,402.34
Total 911 Calls Processed by San Diego 200,760
FY19 Cost per Call $ 48.14
Additional Services & Equipment (prices variable based on quotes for actual equipment/services ordered)
Annual Price or
Item or Service Description Unit Price QTY
MIX Software License ($300 per kerne per yew $ 300.00
CraddlePoint Modems ($698.92 per modem per year) $ 698.92
CraddlePoint Net Clould Manager $ -
Pagers $ 54.00
Phones $ 99.00
Phone Data ($49.99 per device per month) $ 599.88
Meraki Mobile Device Mgmt $24.42 per device per month) $
Zipit Paging App ($6.25 per device, per month) $
FirstWatch (based on quote) $
FireView (based on quote) $
INTTERRA (based on quote) $
TabletCommand (basedon quote per license) $
293.04
75.00
0
0
0
0
0
0
0
0
0
0
0
0
Total
*
FY 2019 Billing Schedule
August $90,262.50
October $90,262.50
January $90,262.50
April $90,262.50
$361,050.00
* Amount subject to change for FY2020. Cost estimates will be based on actual expenditures and adopted budget.
National City AOP (Estimate) 1 of 1
ATTACHMENT 2: DATA SHARING AGREEMENT
THIS AGREEMENT is made by and between the City of San Diego, ("San Diego"), a municipal
corporation; and City of Chula Vista, City of Coronado, City of Imperial Beach, National City, and City
of Poway (individually known as "Agency") that contracts for 911 /Emergency Dispatching Services from
San Diego Fire -Rescue Department, (herein collectively known as "Parties" or individually as "Party").
The purpose of this Agreement is to define the conditions for sharing of dispatch information among
the Parties, other public safety entities, and third -party vendors.
RECITALS
WHEREAS, San Diego provides Agency with fire and emergency medical dispatch services
under the terms described in the Dispatching Services Agreement, and
WHEREAS, San Diego will perform these services from the Metro Zone Emergency Command
and Data Center ("ECDC") and will become a custodian of dispatch data on behalf of Agency, and
WHEREAS, emergency dispatch information is routinely shared across public safety agencies
to more effectively and efficiently dispatch emergency resources within the region.
NOW THEREFORE, in consideration of the above recitals and the mutual covenants and conditions
contained in this Agreement, and for other good and valuable consideration, the receipt and
sufficiency of which are hereby acknowledged, the Parties agree as follows:
A. TERM.
This Agreement shall become effective upon execution by the Parties and shall be binding upon all
Parties hereto, until such time as the Parties agree to amend or terminate the Agreement. Any
modification shall be set forth in writing and be signed by the Parties. If any Agency is no longer
contracting for San Diego Dispatching Services, this Agreement will continue to apply to historical data
collected while services were rendered.
B. OBLIGATIONS OF THE PARTIES.
1. San Diego will maintain dispatch records and data in accordance with State and Federal
regulations.
2. The Parties understand and agree that their data will be collectively pooled in San Diego's
CAD database, and will be visible to other public safety entities that access San Diego CAD
data in the course of providing public safety. It will also be incidentally visible to other
vendors providing necessary services and infrastructure support (currently CAD from
CentralSquare, Vesta from AT&T, network support from San Diego's vendor, Zensar). Vendors
may be subject to change.
3. The Parties understand and agree that their data may be collectively pooled in a joint RMS
(Records Management System) database (currently WATER Street Fire RMS), and may be
visible to other public safety entities that access the database in the course of providing public
safety. It will also be incidentally visible to other vendors providing necessary services and
infrastructure support (currently FireView from CentralSquare, network support from San
Diego's vendor, Zensar). Vendors may be subject to change.
Page 1 of 5
ATTACHMENT 2: DATA SHARING AGREEMENT
4. RCIP CAD Data Sharing.
a) San Diego is a member of the Regional CAD Interoperability Program ("RCIP"), a CAD -to -
CAD solution that connects participating San Diego regional emergency communication
systems through a third -party vendor, and
b) San Diego's membership in RCIP means that Agency's data contained in San Diego's CAD
(e.g., unit location, unit status, active calls, call comments, response address, response
type, problem nature, etc.) will be shared in real time with all current or future RCIP
members, partners and vendors. Current RCIP members include: Heartland
Communications Facility Authority ("HCFA"), San Diego Fire -Rescue Department ("SDFD"),
North County Dispatch Joint Powers Authority ("NCDJPA"), San Diego County Fire
("SDCF"), and Escondido Fire Department. Current RCIP partners include American
Medical Response ("AMR") and San Diego Gas & Electric ("SDG&E"). The current RCIP
vendor for technical support and maintenance of the RCIP network is Kologik (a private
corporation). RCIP members, partners, and vendors in turn may have their own
members, partners, and vendors.
5. Internet Applications.
San Diego may extend the use of secured Internet applications for viewing and analyzing CAD data
for all its contracted agencies ("web services"). Examples of web services include VisiNet Browser
(a real time and historical CAD view), FireView (data dashboards and reporting tools that include
real-time and historical data), TabletCommand (incident command and resource management
tool), INTTERRA, FirstWatch, as well as other applications that might be procured or developed.
The specific applications, their nature, and availability are subject to change. Agency understands
and agrees that it may choose not to utilize these services, however, in certain cases, Agency's
data may still be visible to other contracted agencies who do use these services.
6. Data Use and Disclosure.
a) Any CAD data from other public safety agencies or private companies that may be
obtained from CAD views or data sharing applications shall only be used in the
performance of each Agency's ascribed duties for the safety of the public, and the Parties
will not utilize said data for gain, either personal or corporate, other than that gain which
is considered to be allowed to be made on behalf of public agencies. The Parties shall
not use said data to obtain any perceived advantage or be used against any other
Agency, public or private.
b) Any individual Agency's data will not be otherwise used, shared, published or released
without that individual Agency's written consent.
c) Public Records Acts requests will be referred to the respective Agency whose data is
being requested for handling and response.
d) Legal Obligations to Release. In the case where data release is required by law (e.g.,
search warrant or court subpoena), the Party being required to turn over data will notify
any other respective Agency whose data is included in the mandated release and provide
a courtesy copy of data prior to release.
C. INDEMNIFICATION
In the course of data sharing, the Parties agree to defend, indemnify, protect, and hold all other
Parties and their agents, officers, and employees harmless from and against any and all claims
asserted or liability established for damages or injuries to any person or property, including injury to
Page 2 of 5
ATTACHMENT 2: DATA SHARING AGREEMENT
any Party's employees, volunteers, agents, or officers which arise from, or are connected with, or are
caused or claimed to be caused by the acts or omissions of any other Party, its agents, officers,
employees, or volunteers, and agrees to be responsible for all expenses of investigating and
defending against same; provided however, that each Party's duty to indemnify and hold harmless
shall not include any claims or liability alleged to be arising from the negligence or willful misconduct
of any Party, its agents, officers, or employees.
D. NOTICES.
Any notice required or permitted by this Agreement shall be in writing and shall be delivered as
follows, with notice deemed given as indicated: (a) by personal delivery, when delivered personally;
(b) by overnight courier, upon written verification of receipt; (c) by electronic mail, upon
acknowledgment of receipt of electronic transmission or a reply e-mail; or (d) by certified or registered
mail, return receipt requested, upon verification of receipt. Notice shall be sent to the following
addresses:
To San Diego at:
San Diego Fire -Rescue Department / ECDC
Attn: ECDC Deputy Chief
3750 Kearny Villa Road
San Diego, CA 92123
To Chula Vista at:
Agency
Name
Title
Street Address
City, State ZIP
To Coronado at:
Coronado Fire Department
Attn: Fire Chief
1001 6th Street
Coronado, CA 92118
To Imperial Beach at:
City of Imperial Beach
Attn: Chief John French
825 Imperial Beach Blvd.
Imperial Beach, CA 91932
To National City at:
City of National City
Attn: Frank Parra, Director of Emergency Services
1243 National City Blvd.
National City, CA 91950
To Poway at:
City of Poway
Attn: Director of Safety Services
PO Box 789
Poway, CA 92074-0789
With a copy to:
San Diego Fire -Rescue Department
Attn: Fire Chief
600 B Street, 13th Floor
San Diego, CA 92101
With a copy to:
Agency
Name
Title
Street Address
City, State ZIP
With a copy to:
City of Coronado
Attn: City Manager
1825 Strand Way
Coronado, CA 92118
With a copy to:
City of Imperial Beach
Attn: City Attorney
825 Imperial Beach Blvd.
Imperial Beach, CA 91932
With a copy to:
City of National City
Attn: City Attorney
1243 National City Blvd.
National City, CA 91950
With a copy to:
City of Poway
Attn: City Attorney
13325 Civic Center Drive
Poway, CA 92064
IN WITNESS WHEREOF, this Agreement is executed by the City of San Diego, acting by and through
its Mayor or his designee, pursuant to San Diego City Charter section 265 and San Diego Municipal
Code section 22.3222, and by the following cities:
Page 3 of 5
ATTACHMENT 2: DATA SHARING AGREEMENT
CITY OF SAN DIEGO, A Municipal Corporation
By: Date signed:
Colin Stowell, Fire Chief
I HEREBY APPROVE the form of the foregoing Agreement, this day of , 2019.
MARA W. ELIOTT, San Diego City Attorney
By:
Noah J. Brazier, Deputy City Attorney
CITY OF CHULA VISTA, A Municipal Corporation
I HEREBY CERTIFY that I can legally bind the City of Chula Vista, and that I have read all of this
Agreement and have executed it on behalf of the City of Chula Vista.
By: Date signed:
Name, Title
I HEREBY APPROVE the form of the foregoing Agreement, this day of , 2019
By:
Name City Attorney
CITY OF CORONADO, A Municipal Corporation
I HEREBY CERTIFY that I can legally bind the City of Coronado, and that I have read all of this
Agreement and have executed it on behalf of the City of Coronado.
By: Date signed:
Blair King, City Manager
I HEREBY APPROVE the form of the foregoing Agreement, this day of , 2019.
By:
JOHANNA N. CANLAS, Coronado City Attorney
Page 4 of 5
ATTACHMENT 2: DATA SHARING AGREEMENT
CITY OF IMPERIAL BEACH, A Municipal Corporation
I HEREBY CERTIFY that I can legally bind the City of Imperial Beach, and that I have read all of this
Agreement and have executed it on behalf of the City of Imperial Beach.
By: Date signed:
Andy Hall, City Manager
I HEREBY APPROVE the form of the foregoing Agreement, this day of , 2019.
By:
JENNIFER M. LYON, Imperial Beach City Attorney
CITY OF NATIONAL CITY, A Municipal Corporation
I HEREBY CERTIFY that I can legally bind the City of National City, and that I have read all of this
Agreement and have executed it on behalf of the City of National City.
By: Date signed:
Name, Title
I HEREBY APPROVE the form of the foregoing Agreement, this day of , 2019.
By:
Name City Attorney
CITY OF POWAY, A Municipal Corporation
I HEREBY CERTIFY that I can legally bind the City of Poway, and that I have read all of this Agreement
and have executed it on behalf of the City of Poway.
By: Date signed:
Tina White, City Manager
I HEREBY APPROVE the form of the foregoing Agreement, this day of , 2019.
Rutan & Tucker, LLP
By:
Alan Fenstermacher, Poway City Attorney
Page 5 of 5
RESOLUTION NO. 2019 -
RESOLUTION OF THE CITY COUNCIL OF THE CITY OF NATIONAL CITY
APPROVING AND AUTHORIZING THE MAYOR TO EXECUTE AN AGREEMENT
BETWEEN THE CITY OF SAN DIEGO AND THE CITY OF NATIONAL CITY TO
PROVIDE FIRE AND EMERGENCY MEDICAL DISPATCH SERVICES FOR A TERM
OF 5 YEARS EFFECTIVE JULY 1, 2019 THROUGH JUNE 30, 2024 AT A COST OF
$361,050.00 IN FISCAL YEAR 2019-2020
WHEREAS, the City has contracted with the City of San Diego for fire and
emergency medical dispatch services since July 1, 2013; and
WHEREAS, the City of San Diego provides dispatch services for the Metro
Zone, which includes San Diego, Chula Vista, Coronado, Imperial Beach, National City,
and Poway; and
WHEREAS, the National City Fire Department (NCFD) believes that the
City of National City's interests are best served with the City of San Diego continuing to
provide the City's fire and emergency medical dispatch services in the Metro Zone; and
WHEREAS, the City of National City will owe the City of San Diego a
dispatching fee for services in the amount of $361,050.00 for Fiscal Year 2019-20; and
WHEREAS, dispatch fees will be subject to change each subsequent fiscal
year based on the following: a) The adopted budget for personnel costs which includes
fringe and overhead, and; b) Prior year actuals for non -personnel expenditures (NPE);and
WHEREAS, the term of the Agreement will become effective July 1, 2019
and will expire at midnight on June 30, 2024 with the option to extended the Agreement
for five (5) additional years by written agreement of the Parties, and subject to the San
Diego Mayor's authorization and the authorization of the City of National City.
NOW, THEREFORE, BE IT RESOLVED that the City Council of the City of
National City hereby authorizes the Mayor to execute a five (5) year Agreement between
the City of National City and the City of San Diego to provide fire and emergency medical
dispatch services effective July 1, 2019 through June 30, 2024 in an amount not -to -
exceed of $361,050 for FY 19/20.
PASSED and ADOPTED this 18th day of June, 2019.
Alejandra Sotelo-Solis, Mayor
ATTEST:
Michael R. Dalla, City Clerk
APPROVED AS TO FORM:
Angil Morris -Jones, City Attorney
CITY OF NATIONAL CITY
Office of the City Clerk
1243 National City Blvd., National City, California 91950-4397
619-336-4228
Michael R. Dalla, CMC - City Clerk
CITY OF SAN DIEGO
Fire and Emergency Medical Dispatch and Data Sharing Services
The City of San Diego retained their fully executed duplicate original Agreements.